Embassy Suites by Hilton Crystal City National Airport

Hotels
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Embassy Suites Hotels
8.5 (929 reviews)
1393 South Eads St , Arlington , US
+1 703-979-9799

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
High parking fees
Room lighting issues

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but issues like clogged sinks and overall room dark conditions were noted.
Service
9.3
Exceptional service highlighted by multiple guests, particularly mentioning staff kindness and support.
Location
9.34
Centrally located in a nice area, with many guests appreciating proximity to attractions.
Room Quality
7.79
Rooms were mostly praised, but there were complaints about lighting and insufficient electrical outlets.
Amenities
7.82
Amenities like breakfast were appreciated, but the high parking fee and no pool were mentioned negatively.
Value for Money
7.78
Mixed sentiments with complaints about additional costs like parking affecting perceived value.
Food and Beverage
8.83
Overall good breakfast and food options were praised, though some specific items were negatively reviewed.
Overall Experience
8.8
Despite some issues, guests generally had a pleasant stay and praised the hotel team.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Convenient Location and Free Shuttle Service

Located just one mile from Ronald Reagan Washington National Airport, the Embassy Suites by Hilton Crystal City National Airport offers a complimentary airport shuttle service, ensuring a hassle-free arrival and departure for guests. The free shuttle to the nearby metro station provides easy access to Washington, D.C.'s iconic attractions like the Pentagon and Washington Monument.

Modern Amenities and Spacious Accommodations

Guests can expect spacious rooms equipped with microwaves and refrigerators, perfect for storing snacks and beverages. The hotel also provides a complimentary cooked-to-order breakfast, setting the tone for a delightful morning. Additionally, the modern fitness center allows guests to stay active during their stay.

Ideal for Business and Events

With close proximity to corporate offices like Boeing and TSA, the hotel is a convenient choice for business travelers. The spacious meeting space offers a suitable venue for conferences and events, making it a versatile option for both work and leisure.

Book your stay at the Embassy Suites by Hilton Crystal City National Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, airport shuttle service is only available to and from Ronald Reagan Washington National Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

8.5
Based on 929 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
T
Theresa • extended_group • us
9
I would stay again. I found the customer service has gone down greatly in the last decade but at this hotel, I was pleas
Pros:

The staff was excellent. Everyone wanted to help us if we needed it.

Cons:

The rooms are dark. Need all lamps on.

2026-09-14 • via Nuitee
A
Allen • couple • us
10
Embassy Suited never disappoints. The room was great, location couldn’t be beat. Food superb
Pros:

Location, cleanliness, neighborhood, value

Cons:

Nothing

2026-09-08 • via Nuitee
H
Hallie • solo_traveller • us
7
Not up to the standards of the old Embassy Suites but great location
Pros:

The location was great for metro to D.C. and the downtown was lively and as usual a good breakfast 😋

Cons:

The window in the room was broken and wouldn't close all the way so it was loud I mentioned it but didn't want to stick around while people fixed it on my time and they really limited the food for their social hour which is one of the reasons we go there and it's a two drink maximum so not really getting a good deal anymore

2026-09-07 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Great attention and desk help

Cons:

Not much to dislike

2026-09-07 • via Nuitee
L
LaTosha • extended_group • us
7
It was good, I would stay again
Pros:

How it was back off or the street not so busy

Cons:

It could have been cleaner in the room. Could tell not everything was cleaned down well. Refrigerator didn’t get that cold and no freezer part at all.

2026-08-31 • via Nuitee
J
Jacqueline • solo_traveller • us
10
Pros:

Big room, comfortable, clean. Perfect for 4 people.

Cons:

50$ for parking. With very little other options

2026-08-30 • via Nuitee
R
Richard • couple • us
9
2026-08-30 • via Nuitee
D
DeMareo • couple • us
10
My stay was nice. I loved that there wasn’t a lot of commotion or that I could hear from outside the door or in the neig
Pros:

I love the location as it was close to the mall and the main highway. I also loved the daily reception.

Cons:

N/A

2026-08-27 • via Nuitee
S
spencer • family_with_children • us
9
It was a very good and comfortable stay.
Pros:

the breakfast nd rooms were great!

Cons:

ait was a little difficult at first navigating parking in the garage, but we figured it out. If there were a pool or sauna, that would have been welcome.

2026-08-26 • via Nuitee
G
Gines • solo_traveller • us
9
Pros:

Alexis was great!

2026-08-26 • via Nuitee
T
Tanesia • solo_traveller • us
10
My family and I would definitely recommend Ebassy Suits..
Pros:

The friendly customer service, the location and cleanliness of the rooms.

Cons:

Didn’t have a pool..

2026-08-25 • via Nuitee
C
Chris • solo_traveller • us
10
Pros:

Great hotel in a great location.

2026-08-24 • via Nuitee
T
Traci • extended_group • us
10
2026-08-24 • via Nuitee
B
Britt • family_with_children • us
5
Pros:

The hotel’s location is very convenient. There was a lady, a worker at the front desk that I later met when I had questions about the WiFi, she was very helpful and nice.
The bar and lounge staff were extremely nice and quick as well.

Cons:

From the starting point - checking in was not a good experience, the guy who checked me in had NO friendly smile, he didn’t smile at all. When you asked questions he looked at you as if what you were asking was dumb, there was no energy-when I said thanks, he just looked at you.

Our room was not as clean, the dining table was not clean, the kitchen was leaking water, in the fridge, our microwave did not work and had to be replaced. The bathroom tub looked filthy. In the bedroom, our lamp kept blinking on and off, the night stand drawers kept falling out.
The complimentary breakfast was pretty good but some of the staff/cook seemed like she did not want to be there. I’m sure working with people can be a lot but we need to be aware of our facial expressions especially when handling customers. Also, there was a worker on staff throwing up in the trash can and she kept on work as if it was nothing. Go to the bathroom, wash your hands, please.

2026-08-20 • via Nuitee
H
Hunter • couple • us
10
Great stay !
Pros:

Cleansing

2026-08-20 • via Nuitee
D
Dana • couple • us
10
2026-08-17 • via Nuitee
W
Wolfram • solo_traveller • de
10
Pros:

Sehr freundliches Personal, gute Lage nahe nationalem Flughafen.

2026-08-17 • via Nuitee
D
docd543 • Family
10
Heley's special care!
Pros:

After a long flight, what better way to start your lodging then with a warm welcome. Heley's great customer service began with a great smile and ended with exceptional professionalism. She reminded me why The Embassy is our go to spot! Thank you Heley!!

2026-08-14 • via Tripadvisor
M
michaeleX493SB • Business
10
Great Hotel and Perfectly Located
Pros:

Embassy Suites employs wonderful, happy, and helpful people that always serve with a smile. The staff that clean the rooms do a wonderful job. The breakfast buffet is delightful with made-to-order omelets, biscuits and gravy, scrambled eggs, breakfast meats, pancakes and waffles. There are plenty of delicious restaurants around here, too, and the proximity to the metro is convenient.

2026-08-13 • via Tripadvisor
S
Scenic33713676854 • Solo travel
10
Great experience for 2 nights — no notes
Pros:

The location was great for my business in D.C. and loved the fact that there’s a shuttle from DCA. I didn’t expect the security measures for the door and elevator but it was a nice touch.

I liked that the rooms were quiet + that the temperatures could go lower than 68 since it was so hot outside.

Also, Alexis was so lovely and helpful at check-in!

2026-08-13 • via Tripadvisor