Embassy Suites by Hilton Santa Clara Silicon Valley

Hotels
•
Embassy Suites Hotels
8.1 (352 reviews)
2885 Lakeside Drive , Santa Clara , US
+1 408-496-6400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast and omelet station
Friendly and helpful staff
Large, comfortable rooms with useful in-room amenities (microwave, fridge)
Convenient for Levi Stadium and airport
Generally clean common areas and lobby
Cons:
Paid parking and perceived high parking fees
Cleanliness issues in some rooms (stains, hair, dirty bathrooms)
Occasional mattress discomfort and lack of A/C in some rooms
Building/area can feel run down and lighting in rooms is dim
Small pool and occasional service hiccups (post-checkout charge, slow refunds)

Categories

Cleanliness
6.8
Multiple mentions of dirty bathrooms, stains on curtains, strands of hair, and soiled extra blankets; several guests reported cleanliness issues.
Service
8.8
Staff repeatedly described as friendly and helpful and good customer service, though there were isolated issues (mistaken post-checkout charge, one unhelpful front-desk interaction) that required follow-up.
Location
8
Convenient for Levi Stadium and close to airport; some guests noted the surrounding area felt run down or poorly lit, giving a mixed impression.
Room Quality
7.2
Rooms noted as very large and comfortable by many, but reports of outdated/dark rooms, poor mattress comfort, and cleanliness defects lowered this score.
Amenities
8.6
Strong praise for breakfast/omelet station, in-room microwaves/fridges and decent gym; small pool and paid parking detract somewhat.
Value for Money
7.5
Several complaints about parking fees and perceptions of high price; some guests felt the stay was worth it if you accept the cost.
Food and Beverage
9.2
Consistently excellent breakfast feedback — omelet chefs and breakfast selection praised across many reviews.
Overall Experience
8.7
Majority of guests report positive stays and intent to return; positives (breakfast, staff, room size) outweigh negatives (cleanliness, parking issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Comfortable Rooms and Suites
The Embassy Suites by Hilton Santa Clara Silicon Valley offers a range of comfortable rooms and studio suites, each equipped with modern amenities including HDTV, microwave, refrigerator, and coffee machine for a convenient stay.

Indoor Pool and Fitness Centre
Guests can unwind in the indoor swimming pool or maintain their fitness routine in the modern fitness centre during their stay at Embassy Suites Santa Clara – Silicon Valley.

Dining Options and Evening Reception
Indulge in American favorites at the on-site Valley Plaza Café, with a special children’s menu available. Additionally, guests can enjoy a free evening reception with snacks and drinks, perfect for unwinding after a day of exploring nearby attractions.

Experience comfort and convenience at Embassy Suites Santa Clara – Silicon Valley. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

8.1
Based on 352 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8
Room Quality: 7.2
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9.2
Overall Experience: 8.7
O
Oleg • solo_traveller • fi
8
Pros:

The accommodation is huge (two rooms), which is not really necessary. Breakfast is good.
If you don't mind the price, the place is really good, but there was one issue with getting money out of the card (by mistake) after check out, so be careful and check your account after.

Cons:

Paid parking (even though the price is high they still want to get more), but you better park along the street - parking is free there.
They mistakenly took some charge out of the card after check out, which they refunded on request (though a set of message exchange had to be done), so please check they did not get money from you randomly after check out. This can be a common practise.

2026-10-18 • via Nuitee
L
Linda • couple • us
9
Great time at the concert!
Pros:

Very nice room and nice lobby, bar and eating area. Will stay again.

Cons:

No shuttle to Levi stadium and paying for parking

2026-10-13 • via Nuitee
C
CHRISTOPHER • couple • us
9
Enjoyed the comfort.
Pros:

All was good.

Cons:

Parking

2026-10-12 • via Nuitee
E
Elizaveta • couple • us
10
2026-10-12 • via Nuitee
S
Simeon • family_with_children • us
8
2026-10-12 • via Nuitee
J
joanna • family_with_children • us
9
2026-10-07 • via Nuitee
N
Nora • couple • us
5
2026-09-18 • via Nuitee
O
Odessa Rae • solo_traveller • us
10
Pros:

Accomodations

Cons:

Early check in was not honored

2026-09-11 • via Nuitee
D
David • couple • us
10
Love the breakfast and mixer
Pros:

Amazing breakfast and the omlet chefs were amazing and personable

Cons:

Parking fee seems a little bit higher than most places

2026-09-08 • via Nuitee
A
Ashley • family_with_children • us
5
Good customer service, comfy beds, the building and surrounding areas were a bit run down
Pros:

The breakfast food was good.but there were so many people so lines to get food were long

Cons:

The location is run down and the rooms felt a little dark and outdated. The pool was super small

2026-09-07 • via Nuitee
W
Wanda • solo_traveller • nz
8
2026-09-04 • via Nuitee
V
Vanessa • extended_group • us
9
Great Hotel, will stay again, close to Levi stadium.
Pros:

Great breakfast, omelet made to order station. The room was big enough for us without feeling overly crowded and clean pool. I liked that there was a microwave, fridge and 2 TVs :)

Cons:

Could have been a little cleaner. There was a red stain on the curtain in room 713. There was strands of hair in the bathroom.

2026-09-02 • via Nuitee
T
Tamara • couple • us
7
I enjoyed my stay
Pros:

The staff was friendly and nice. The lobby clean

Cons:

The mattress was Horrible! I woke up with a stiff back full of pain. And the lack of air conditioning in the main room

2026-09-01 • via Nuitee
A
Alexis • couple • us
10
Very nice staff comfy environment
Pros:

Very clean

Cons:

Everything was fine to me

2026-08-30 • via Nuitee
C
Cristina • couple • us
10
2026-08-30 • via Nuitee
P
PAI • solo_traveller • tw
9
2026-08-29 • via Nuitee
E
Edgardo • solo_traveller • py
10
2026-08-28 • via Nuitee
A
Anna • family_with_children • us
10
2026-08-27 • via Nuitee
V
Valeriia • extended_group • it
9
Pros:

All team mentioned amazing breakfasts

2026-08-27 • via Nuitee
R
Raquel • extended_group • us
10
I will be coming back to this hotel. Very comfortable and the food was delicious
Pros:

The breakfast was excellent. I love the cooking of the chefs!

2026-08-27 • via Nuitee