Sheraton Suites Philadelphia Airport

Hotels
Sheraton
7.9 (1603 reviews)
4101 B Island Avenue , Philadelphia , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Close to airport
Pleasant staff
Good food
Cons:
Parking fees
Shuttle service issues
Minor room issues

Categories

Cleanliness
7.51
Facility was clean but mentioned issues with leaks and decor leftover.
Service
8.48
Staff was pleasant and prompt in resolution of issues.
Location
8.02
Close to the airport and good location mentioned frequently.
Room Quality
7.77
Spacious room with some minor issues like bed quality.
Amenities
7.5
Gym is small but nice; issues with parking and shuttle service.
Value for Money
7.46
Room quality noted but parking fees and other costs could deter returning.
Food and Beverage
8.51
Good food at the bar and restaurant; well-received.
Overall Experience
7.98
Overall good experience despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:22

Property Description

Luxurious All-Suite Accommodations:
Experience unparalleled comfort at the Sheraton Philadelphia Suites, where each suite is equipped with modern amenities including a 37-inch flat-screen TV, ironing facilities, and coffee makers for your convenience.

Convenient Location and Services:
Situated just a short drive from Philadelphia International Airport, our hotel offers a complimentary airport shuttle service and a 24-hour front desk to cater to all your needs. Take advantage of our 24-hour fitness center, business center, and laundry services during your stay.

Explore Philadelphia's Attractions:
Located in the heart of the city, our hotel provides easy access to downtown Philadelphia and popular attractions such as Independence Hall and the Liberty Bell. Book your stay now and immerse yourself in the rich history and culture of Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 4.95 per 24 hours.

Location

Guest Reviews

7.9
Based on 1603 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.02
Room Quality: 7.77
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
J
Justeen couple us
7
Great rooms, questionable staff
Pros:

Everything was great, the check in was great too. It was a well dressed black woman and she was very helpful and respectful.

Cons:

On the other hand, when I was leaving out, I let the receptionist know I was leaving early but having someone come back to grab my stuff. Left a name and anything they needed. Guy came and the receptionist gave him a hard time, it felt racist, too bad I didn’t get her name.

2026-06-12 via Nuitee
K
Kelly L solo_traveller us
7
Okay
Pros:

Close to airport

Cons:

No one in room service picked up when I called for food at 9 pm despite their website & menu saying they were open until 11:00 PM on weekends.

2026-06-08 via Nuitee
M
Montay solo_traveller us
10
2026-06-08 via Nuitee
B
Brittney couple us
10
2026-06-08 via Nuitee
A
Anthony solo_traveller us
4
Cons:

It was rather dingy and old looking

2026-06-08 via Nuitee
D
David couple us
8
2026-06-07 via Nuitee
T
Tiara family_with_children us
10
2026-06-05 via Nuitee
E
Egypt couple us
9
2026-06-04 via Nuitee
M
Mia family_with_children us
3
2026-06-02 via Nuitee
D
DOMINIQUE couple us
10
Will stay again
Pros:

The suites are nice

Cons:

N/A

2026-06-02 via Nuitee
L
LaYasmin couple us
9
2026-06-02 via Nuitee
R
Raven solo_traveller us
5
Not what was expected
Pros:

The restaurant downstairs and the quietness of the hotel

Cons:

Had to move rooms on first arrival due to damage to door of room..no ac or heat in room and pull out was heavily stained and dirty

The PM CLERK with red hair didn't really seem to care, once we got back to the room she called and said we could move rooms again the night before check out, which was more of an inconvenience and

2026-06-02 via Nuitee
O
Oneil solo_traveller us
7
2026-05-30 via Nuitee
R
Rachel couple us
7
2026-05-30 via Nuitee
R
Rick couple us
6
It was positive in some ways but the food pricey and the room not so clean.
Pros:

Location near airport. Shuttle to airport. Staff very nice. Room was comfortable. Bed was comfortable.

Cons:

Food was very expensive for what one would be given. We did not eat or drink there. We sat to eat but then saw some served and then the prices. We went back to room and ordered for food delivery. The floor in the room and bathroom turned our socks and/or feet black.

2026-05-28 via Nuitee
M
marc solo_traveller us
10
Pros:

Bathroom decor

Cons:

Remote control batteries and limited food menu

2026-05-28 via Nuitee
J
James solo_traveller us
8
2026-05-28 via Nuitee
E
el-akram solo_traveller us
10
2026-05-28 via Nuitee
S
Stasiak couple us
9
2026-05-28 via Nuitee
M
Moore couple us
8
Easy and convenient for travel abroad
Pros:

The staff were exceptional!

Cons:

The cost of the parking

2026-05-27 via Nuitee