Sheraton Suites Philadelphia Airport

Hotels
•
Sheraton
7.9 (1632 reviews)
4101 B Island Avenue , Philadelphia , us
+1 215-365-6600

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to airport
Pleasant staff
Good food
Cons:
Parking fees
Shuttle service issues
Minor room issues

Categories

Cleanliness
7.51
Facility was clean but mentioned issues with leaks and decor leftover.
Service
8.48
Staff was pleasant and prompt in resolution of issues.
Location
8.02
Close to the airport and good location mentioned frequently.
Room Quality
7.77
Spacious room with some minor issues like bed quality.
Amenities
7.5
Gym is small but nice; issues with parking and shuttle service.
Value for Money
7.46
Room quality noted but parking fees and other costs could deter returning.
Food and Beverage
8.51
Good food at the bar and restaurant; well-received.
Overall Experience
7.98
Overall good experience despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:22

Property Description

Luxurious All-Suite Accommodations:
Experience unparalleled comfort at the Sheraton Philadelphia Suites, where each suite is equipped with modern amenities including a 37-inch flat-screen TV, ironing facilities, and coffee makers for your convenience.

Convenient Location and Services:
Situated just a short drive from Philadelphia International Airport, our hotel offers a complimentary airport shuttle service and a 24-hour front desk to cater to all your needs. Take advantage of our 24-hour fitness center, business center, and laundry services during your stay.

Explore Philadelphia's Attractions:
Located in the heart of the city, our hotel provides easy access to downtown Philadelphia and popular attractions such as Independence Hall and the Liberty Bell. Book your stay now and immerse yourself in the rich history and culture of Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 4.95 per 24 hours.

Location

Guest Reviews

7.9
Based on 1632 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.02
Room Quality: 7.77
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
J
Jerome • couple • us
9
Pros:

Very clean and staff was very welcoming

Cons:

The TV was very inconvenient spot

2026-07-23 • via Nuitee
T
Tyler • family_with_children • us
1
Very disappointed in the customer service.
Pros:

The lady who served us breakfast was very friendly and a good server (though the food was really bad).

Cons:

I messaged the property via the booking.com app (they messaged me here first) and let them know that we would be late for our check in due to a flight delay. When we arrived, they said we were a no-show because I didn't call the front desk. I showed them the message that I sent them hours before but they were very rude and would not check us in to a room. They billed me for the two rooms and seven breakfasts that I prepaid and did not provide these until hours later when the manager arrived at 8am after were were laying in their lobby exhausted.

2026-07-20 • via Nuitee
E
Ella • family_with_children • ky
4
2026-07-19 • via Nuitee
G
Gardy • couple • us
7
Pros:

How close it was to the event that we wanted to go to

Cons:

that breakfast is not offered to guests

2026-07-18 • via Nuitee
B
Barbara • family_with_children • ie
2
Foi pessima me cobraram o valor a mais que eu tinha acordado com o booking
Pros:

Infelizmente não tem o que gostei

Cons:

Estava sujo

2026-07-14 • via Nuitee
S
Susan • solo_traveller • us
8
We were pleased with this hotel as we needed a one night airport hotel.
Pros:

Location is fabulous and airport shuttle worked very efficiently.

2026-07-14 • via Nuitee
T
Taylor • couple • us
10
2026-07-13 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The lobby and the 24 hour food store and the restaurant and the architecture

2026-07-09 • via Nuitee
G
George • solo_traveller • us
10
2026-07-08 • via Nuitee
P
Paula • solo_traveller • us
10
My stay was perfect!
Pros:

The staff were very understanding and accommodating to late travelers.

Cons:

There was nothing I didn’t like.

2026-07-07 • via Nuitee
R
Roberta • family_with_children • br
3
Experiência pessima
Pros:

Não

Cons:

Hotel muito sujo e velho.

2026-07-06 • via Nuitee
A
Alexandre • family_with_children • pt
1
Never again
Pros:

Nothing

Cons:

Nothing clean, terrible service, bedroom a nightmare. Food in the fridge from previous guests, dirty bedrooms, dirty bathroom. A nightmare!!

2026-07-06 • via Nuitee
N
Natilisa • extended_group • cw
6
2026-06-28 • via Nuitee
F
Fernando • couple • br
5
Pros:

Estou tentando contato com o hotel solicitando meu recibo e até agora não me deram retorno

2026-06-27 • via Nuitee
A
Ahmed • family_with_children • us
9
Pros:

Room was OK but was not thoroughly cleaned. We found some stuff from other people on the floor.

2026-06-26 • via Nuitee
A
Annechien • couple • cw
4
Korte overnachting vlakbij de airport met een zeer koude douche.
Pros:

Locatie

Cons:

Er was geen warm water in de badkamer. Dit probleem was bekend maar is ons niet verteld bij het inchecken. Zeer onprofessioneel en klant-onvriendelijk.

2026-06-26 • via Nuitee
Y
Yamilee Paultre • couple • ht
7
2026-06-24 • via Nuitee
K
KatieSab • solo_traveller • us
8
Minor issues but would stay again
Pros:

The staff were all friendly and pleasant, from the woman at the front desk at check in, the bartender that night, to everyone we encountered while eating breakfast. The variety of food offered at breakfast had something for everyone. The location was really good (not far from ballpark) and the shuttle to the airport was helpful.

Cons:

Temp in the room was inconsistent, cold...then hot...then cold...
The corner of the ceiling in the sitting area looked like it had water damage.
The shower curtain did not cover the opening adequately and allowed water to get on the floor which was a smooth tile that became slippery. The bathtub was REALLY slippery, but standing on a towel in the shower helped. There was a constant sound that I can best describe as a distant horn honking that kind of kept me up and I didnt sleep well. It was something inside, was not a car horn outside as i heard ot all the time both nights. Pillows got super flat overnights.

2026-06-23 • via Nuitee
L
Lamont • solo_traveller • us
9
The facility suited my needs and was easily accessible from the highway
2026-06-23 • via Nuitee
A
Angeanie • extended_group • ht
7
2026-06-21 • via Nuitee