Clayton Hotel Belfast City

Hotels
8.2 (2828 reviews)
22 Ormeau Avenue , Belfast , GB
+44 28 9032 8511

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.2
Based on 2828 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
V
valerie • couple • gb
7
2026-11-01 • via Nuitee
G
gary • extended_group • ie
10
2026-10-31 • via Nuitee
J
Janet • couple • gb
7
Standard city hotel
Pros:

Good location within easy walking distance from the centre. Good shower.

Cons:

Bathroom was tired with painted surfaces needing renovation. No heating and no heated towel rail, so towels never dried properly - particularly since the room was not serviced for the 3 nights we were there. Toilet roll holder was broken and no sanitary towel bags supplied.
Pillows hard and lumpy, and duvet far too thick even with no heating on in the room.

2026-10-31 • via Nuitee
M
Michael • couple • ie
8
Nice hotel and not overly expensive
Pros:

Location

Cons:

Noise from street and night club close by

2026-10-31 • via Nuitee
R
Ruth • solo_traveller • gb
7
Pros:

Great location near Limelight

2026-10-31 • via Nuitee
S
Suzanne • family_with_children • ie
10
Perfect base, near train, near, Victoria Sq
Pros:

The whole experience from start to finish was flawless. I got a text to say my room was ready before 3pm which was amazing as it meant our room was ready when we arrived. There is a self service kiosk to check in and get your room key once you have done the pre check in online. This was seamless. Room was perfect, clean, right amount of towels etc. Location was fabulous for us, as between train station and Victoria Sq. For us it was a really great base for 1 night in Belfast. Cannot recommend enough!

Cons:

Was all great

2026-10-31 • via Nuitee
Y
Yvonne • couple • ie
7
Pros:

The bed was super comfortable.

Cons:

There were stains on the carpet and all the cloth furniture.

2026-10-30 • via Nuitee
E
Eugeniu • couple • md
10
Pros:

It's clean and the food is tasty 👍

2026-10-30 • via Nuitee
S
sarah • family_with_children • gb
10
Pros:

Everything.

Cons:

Only issue we had was with the night porter, who was quite rude and unhelpful.

2026-10-30 • via Nuitee
T
taylor • couple • ie
10
2026-10-29 • via Nuitee
N
Nadine • couple • gb
4
Extremely disappointing for what you pay .
Pros:

The bed . That was about it .

Cons:

The property was dirty . The tv was minimal, the food not great , and leisure facilities that are on the property as being there have been closed since 2023.

2026-10-29 • via Nuitee
L
linda • extended_group • gb
9
Pros:

Cleanliness

Cons:

No heating No power to kettle

2026-10-28 • via Nuitee
D
Derek • couple • gb
8
Great location for 2 night stay in city centre
Pros:

Comfortable beds and good breakfast

Cons:

bathroom looking a bit tired

2026-10-28 • via Nuitee
C
Cian • couple • ie
8
2026-10-27 • via Nuitee
S
Samantha • couple • gb
8
2026-10-27 • via Nuitee
S
Samantha • couple • ie
8
Would stay again.
Pros:

Food was beautiful and staff very friendly and helpful. Hotel very clean and welcoming.

Cons:

The heating wasnt working correctly in our room but spoke to staff and this was sorted very efficiently.

2026-10-27 • via Nuitee
R
Rick • solo_traveller • gb
9
2026-10-27 • via Nuitee
S
Suhasini • couple • gb
9
2026-10-26 • via Nuitee
E
Elaine • couple • gb
10
2026-10-26 • via Nuitee
M
Maura • family_with_children • gb
10
Great hotel
Pros:

The beds were so comfortable
Lovely big bedrooms
Staff were very friendly and helpful

Cons:

Very slow service for food with no explanation.

2026-10-26 • via Nuitee