Clayton Hotel Belfast City

Hotels
8.2 (2828 reviews)
22 Ormeau Avenue , Belfast , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.2
Based on 2828 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
R
Robert couple gb
10
👍👍👌👌🇨🇮🐎
Pros:

Everything

2026-09-12 via Nuitee
L
Lisa couple gb
10
Lovely hotel
Pros:

Everything

Cons:

N/A

2026-09-11 via Nuitee
P
Patricia couple ie
10
2026-09-11 via Nuitee
G
Glenn extended_group gb
3
Won’t be back
Pros:

Staff and restaurant are great

Cons:

The room was old. Dirt in the drawers. Tv was in front of the mirror. In the photos that’s not our cards

2026-09-11 via Nuitee
G
Goggins solo_traveller ie
10
2026-09-10 via Nuitee
R
Rian couple ie
10
2026-09-10 via Nuitee
M
MacEachern couple ca
10
Repeat visitor due to closeness to everything, cleanliness and service
Pros:

Close to everything and in walking distance. Food is good and rooms are nice. Second year in a row staying there and will do so again!

Cons:

Would like more options on food menu

2026-09-10 via Nuitee
T
Teresa couple ie
4
Awful
Pros:

The location is perfect to wander around Belfast city

Cons:

The room was the dirtiest room I have ever seen in any hotel I have stayed in,I wouldn’t walk around in my bare feet as the floor was that dirty, the room was run down the attention to detail was absent the room has not been throughly cleaned in a very long time, there where stains in the pillow cases and the dust on the floors and skirting’s was so bad I did not stop sneezing. I expect a hotel
The tv is just plonked in front of the mirror the lamps on the wall don’t hang straight it’s the attention to detail makes a hotel and this hotel lacks this

2026-09-10 via Nuitee
T
Thomas couple ie
8
Pros:

Great location clean

Cons:

Breakfast was cold beans,eggs,mushrooms

2026-09-10 via Nuitee
L
Leandro Rowies solo_traveller ar
10
Pros:

great responsiveness and helpful staff. location was great.

2026-09-09 via Nuitee
M
MARIANNA solo_traveller it
9
Ottimo hotel
Pros:

La stanza è pulita e il personale gentile, ottima la colazione. Le camere sono silenziose e la posizione dell' hotel è centrale e comoda sia per muoversi con i mezzi sia se si vuole girare a piedi. La stazione centrale è a 11 minuti a piedi. È possibile fare il check in online e attivare la tessera della stanza in autonomia. Avevo soggiornato anche a Birmingham in un hotel di questa catena e mi ritengo soddisfatta.

Cons:

unica cosa negativa in bagno non ci sono ganci per appendere gli asciugamani, ma forse era solo un problema della mia stanza.

2026-09-09 via Nuitee
E
Emma couple gb
10
2026-09-09 via Nuitee
M
Martyn couple gb
8
A lovely hotel and room in a great location. A slightly later checkout time which was appreciated. Il definitely be bac
Pros:

Great location close to shops and a great bar next door. Beautiful lobby and hotel

Cons:

Usually quite expensive but so are the rest of the hotels these days

2026-09-08 via Nuitee
L
Lucy couple gb
10
2026-09-07 via Nuitee
M
Michael couple gb
8
Comfortable but hotel tired
Pros:

Breakfasr

Cons:

Room not been cleaned on time and faulty furniture (bedside table) hot been repaired

2026-09-07 via Nuitee
E
Ellcee solo_traveller gb
10
Pros:

Central location very clean room
Plenty of space

Cons:

Thought I was getting a city view

2026-09-07 via Nuitee
M
mark solo_traveller gb
8
Clayton hotel is well situated
Pros:

Good location. Room was clean. Shower has great water pressure.

Cons:

The bar has no atmosphere. Breakfast was expensive. Hand rail on main access ramp was dirty.

2026-09-07 via Nuitee
S
Sian couple gb
8
Pros:

Great location and very good facilities.

2026-09-06 via Nuitee
J
JORDI solo_traveller es
3
Disappointing for the price
Pros:

The reception area is very elegant and gives a great first impression. There is also a paid car park on the street behind the hotel, which costs £10 for 24 hours if you ask reception for the discount code.

Cons:

The price was very high for what we expected. Our room was on the third floor, but the view was of a very unattractive inner courtyard. We were also greeted by a huge spider in the room. The bathroom definitely needs a complete renovation: it felt very dated, with a lot of mould and old, worn-out taps and fittings. Overall, the room did not meet our expectations for a hotel at this price point.

2026-09-06 via Nuitee
S
Sam solo_traveller gb
8
2026-09-06 via Nuitee