Embassy Suites by Hilton Los Angeles Downey

Hotels
Embassy Suites Hotels
7.9 (1368 reviews)
8425 Firestone Boulevard , Downey , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast variety
Bar service with complimentary drinks
Cons:
Inadequate room cleanliness
Poor service quality
High parking fees

Categories

Cleanliness
7.23
Bathroom and room cleanliness were lacking; issues with inadequate supplies.
Service
8.2
Mixed experiences with service; some guests noted dismissive staff based on appearance.
Location
9.24
Convenient location near freeways and commercial entities.
Room Quality
7.19
Room comfort issues; provided blankets insufficient for the number of guests.
Amenities
8.22
Additional amenities like free drinks and a good breakfast were appreciated.
Value for Money
6.68
Perceived overpriced considering maintenance issues and hidden fees.
Food and Beverage
8.73
Good assortment of breakfast items; positive feedback on the bar service.
Overall Experience
7.7
Overall mixed feelings; highlighted issues with service but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Indulge in Luxury Suites
Located adjacent to Downey Civic Center, Embassy Suites by Hilton Los Angeles Downey offers spacious suites with premium amenities. Each suite features 2 flat-screen TVs, a work area, and a cozy living room, ensuring a comfortable stay.

Unwind and Dine
Take a dip in the indoor pool or hit the fitness center for a workout session. Start your day with a complimentary cooked-to-order breakfast and savor delicious American cuisine at the on-site Brickstone Grill restaurant.

Convenience at Your Fingertips
With a convenience store on-site and shopping at Stonewood Mall just a 5-minute drive away, everything you need is within reach. Don't forget to attend the nightly Manager’s Reception for a delightful evening.

Book now for an unforgettable stay at Embassy Suites by Hilton Los Angeles Downey.

Important information:

There is a $100 USD incidental fee that is refundable upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1368 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 7.7
C
César Enrique solo_traveller mx
7
Pros:

La ubicación.

Cons:

Un poco más de limpieza en áreas de buffet y algunos pasillos. Que tengas que solicitar que te limpien el cuarto.

2026-08-28 via Nuitee
D
Dee solo_traveller us
8
pack and play should come with sheets and blankets
Pros:

front counter customer service excellent. breakfast is always good.

Cons:

order two pack and plays. one pack and play could not be assembled (broken).brought back a wooden crib. ask three times for sheets and blankets never received.
housekeeping finally brought one queen size sheet for the pack and play and the crib¿

2026-08-28 via Nuitee
S
Stephanie couple us
10
Pros:

Everything, it was a good stay

Cons:

Ac issues

2026-08-27 via Nuitee
S
Sheila couple us
3
Cons:

The room was not cleaned after the first night. Had to ask for towels. There was no carpet in the room which left the curtains smelling. Loud noises above us both nights and someone knocked at door in the middle of the night.

2026-08-27 via Nuitee
M
Melenita family_with_children us
9
Cons:

the bathroom was too small rather than that everything was good

2026-08-23 via Nuitee
T
Tracy family_with_children us
3
Not comfortable at all. Itchy due to bug bites. And unable to rest properly due to the worry of getting more bites.
Pros:

Location

Cons:

Even after contacting the property about us being on the road and a few hours out they booked all 2 bed queen rooms ( I reserved ours months ago and confirmed day of with Andres the manager) we had to switch rooms after 2 days in and then had to change rooms again due to a bed bug problem. We had to repeatedly go downstairs and ask for toilet paper because the cleaning staff would skip our room.

2026-08-23 via Nuitee
B
Berardinelli family_with_children it
4
2026-08-22 via Nuitee
M
Marysol solo_traveller us
10
2026-08-21 via Nuitee
A
Ashanti solo_traveller us
1
2026-08-18 via Nuitee
I
isabel solo_traveller us
3
dissapointed
Pros:

the breakfast

Cons:

it smells like weed all the time ,and they take for ever to give you clean towels

2026-08-18 via Nuitee
J
Judith couple us
6
It was not an enjoyable moment plus I am being charged an extra $150 for I don't know what. charged $150
Pros:

How close it was to the venue.

Cons:

That we waited almost 2 hours after 4 pm to get our room and the event started at
6pm and we got our room at 5:45
Pm

2026-08-17 via Nuitee
M
Michel family_with_children nl
6
Prima hotel voor doorreis
Pros:

Goede lokatie in een wat rustiger gedeelte van Los Angeles. Prima aan te rijden vanaf het vliegveld

Cons:

Was enigszins gedateerd kleine badkamer en bank was versleten.

2026-08-14 via Nuitee
B
Brenda family_with_children us
9
It was very pleasant the breakfast was excellent
Pros:

Clean

Cons:

Sometimes too noisy from the next room

2026-08-10 via Nuitee
E
Eric couple us
10
2026-08-10 via Nuitee
F
FRANCISCO ISAAC solo_traveller mx
9
Pros:

La habitación estaba muy ampla, muy funcional y las camas comodas, el desayuno estaba incluido y era bueno

Cons:

El precio del estacionamiento de 20 dolares por día, tenían un elevador fuera de servicio, y debido a la falta de personal se batallaba para que limpiaran la habitación

2026-08-09 via Nuitee
S
Salvatore family_with_children de
7
Trotz schwierigen Start hat alles gut geklappt
Pros:

Das Hotel ist sehr gutes Embassy Niveau, obwohl wir ein schlechten Start an der Rezeption erleben mussten.

Cons:

Die Damen an der Rezeption waren leider nicht sehr Kunden freundlich. Wir sind auf dem Weg von unserem Roadtripp mit Familie etwas früher als erwartet im Hotel angekommen und habe an der Rezeption nachgefragt ob es möglich ist etwas früher ein zu Checken zunächst wurde mir ein Check-In zugestimmt mit einer Stunde Wartezeit, was ja bis dahin alles in Ordnung ist da wir ja etwas früher dran Waren als geplant. Nach ca 1,5 Std sind wir wieder an Hotel angekommen . Zunächst war die Dame gerade dabei uns ein zu Checken, bis eine andere Kollegin an der Rezeption dazwischen gefunkt hat und wollte für den ca . 1 Std vor regulären Check-In 30€ extra dafür berechnen. Das fand die ehrlich gesagt eine bodenlose Frechheit nachdem uns ein Check - In zugestimmt wurde und das Zimmer offensichtlich schon bereit stand. Schade solches Verhalten sind wir von bisher besuchten Embassy Hotels nicht gewohnt.

2026-08-05 via Nuitee
H
Humberto family_with_children us
10
Perfecta
Pros:

Personal , ubicación, comodidad. Excelente

2026-08-03 via Nuitee
J
Jacobo Molina family_with_children us
9
2026-08-02 via Nuitee
N
Ntaylor22 Couples
10
Awesome Stay
Pros:

If you’re in Downey or near the area, I’d highly recommend staying at this Embassy Suites property. We enjoyed our one night stay so much. The staff greeted us right away and got us checked in with ease. The rooms are clean, comfortable and spacious too. We really enjoyed our breakfast the next morning and found it to be one of the best perks of this hotel. The quality of the food was amazing and the staff was great. We especially enjoyed our customer service experience with Brian. He was so informative and shared so much information with us about how to maximize our Hilton Rewards. He made us feel like such valued guests! We will definitely stay here whenever we are in the area.

2026-08-01 via Tripadvisor
V
Vanessa couple us
10
2026-07-25 via Nuitee