The Shelbourne, Autograph Collection

Hotels
Autograph Collection
9 (1022 reviews)
27 St. Stephen's Green , Dublin , ie

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Wonderful Food
Cons:
Rooms are Tired
High Cost for Value

Categories

Cleanliness
8.33
Some reviews mentioned the rooms as tired, which suggests potential cleanliness issues.
Service
9.8
Multiple reviews praised the staff for being helpful, accommodating, and providing excellent service.
Location
9.34
The hotel is centrally located and ideal for holiday festivities, making it a great location.
Room Quality
8.29
Rooms are described as comfortably sized but some mention tiredness of the decor.
Amenities
9.32
The hotel offers great amenities including bars, tea services, and walking tours.
Value for Money
7.78
Given the room condition and price, some guests felt the hotel did not represent good value.
Food and Beverage
9.33
Guests enjoyed the exceptional food quality and ambiance during dining experiences.
Overall Experience
9.8
General sentiment across reviews highlighted a magical experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 20:40

Property Description

Luxurious Accommodations
Experience a night of unparalleled comfort at The Shelbourne Hotel with pillow-top mattresses, sleek marble bathrooms, and deluxe bath products ensuring a restful stay.

Fine Dining Experience
Indulge in exquisite culinary delights at The Shelbourne's renowned restaurants - from the elegant Irish cuisine at The Saddle Room to the iconic afternoon tea at The Lord Mayor’s Lounge.

Health and Wellness Retreat
Unwind and rejuvenate at the exclusive Health Club and Spa, complete with a swimming pool, thermal facilities, gymnasium, and a variety of premium beauty services at The Salon.

Book your stay at The Shelbourne Hotel now to immerse yourself in luxury and relaxation in the heart of Dublin.

Important information:

Please note that pets are not allowed, with the exception of guide dogs.

Please note that extra beds are not available in the Queen Rooms.

Extra beds/cots available only on request.

Room renovations will take place from June 2026 to May 2027. During this period, guests may experience some daytime noise as essential improvement work is carried out. We appreciate your understanding and will do everything possible to ensure any disturbance is kept to a minimum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

9
Based on 1022 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 9.8
A
Anne solo_traveller ie
10
Pros:

Everything especially ALL the desserts

2026-06-09 via Nuitee
P
pambG7836QP Business
10
The Emerald City of Shelbourne
Pros:

“The Shelbourne hotel and staff were the shining star of our journey to Ireland. We will always remember the magical moments we experienced, from the welcoming staff to the surprises discovered inside this iconic building to the beautiful location. Food, the unbelievable tea experience. No words to describe this hotel. If you are going to get a room, we recommend a suite simply for the service, but honestly, get any room. It won't disappoint. The entire experience from everyone on the staff was filled with Sooo much love, Sooo beyond our highest expectations. Everyone deserves to have a little Shelbourne if they come to this grand emerald city. Truly, this place is the pot of gold at the end of the rainbow.”

2026-06-08 via Tripadvisor
D
dianakB659MJ Couples
10
Best experience!
Pros:

“5 star service & accommodations. Friendly staff, great food in the restaurant. We were treated like royalty & with great respect. It was wonderful experience in every way. Also , the location was perfect!!”

2026-06-08 via Tripadvisor
J
Jonathan couple gb
10
2026-06-07 via Nuitee
S
Safari24655037998 Family
10
Loved our stay
Pros:

Staff was wonderful, room was spacious and comfortable and clean. And location was ideal. We'll be back.

2026-06-03 via Tripadvisor
E
EmilyJ989 Couples Jackson, Tennessee
10
Great!
Pros:

Beautiful stay. Great service.

2026-06-03 via Tripadvisor
W
Wander23995438607 Couples
10
Great experience at the Shelbourne Hotel
Pros:

We had an amazing lunch and the lady who served our table was so nice and courteous Keffer... the food we had was excellent. We also were assisted Karl Bowe at the Shelbourne Door. He was extremely helpful as we had a problem getting a taxi via our phone App., he arranged one for us in minutes via his phone. So a lovely experience all round at the Shelbourne Hotel will be back very soon. 🥂👏

2026-06-03 via Tripadvisor
F
fionnualag823 Friends getaway
10
Best hotel in Dublin
Pros:

Fabulous hotel, wonderful guest experience. The hotel is definitely the best hotel in Dublin in my opinion. The atmosphere, ambience and location are perfect. The staff are exceptional and my stay there was lovely

2026-06-03 via Tripadvisor
G
GoPlaces22075379268 Couples Poulsbo, Washington
10
Attention to every detail
Pros:

We celebrated a special anniversary spending 5 nights at the Shelbourne Hotel across from Saint Stephen’s Park. It was beyond what we hoped for and much more. Service by all staff was exceptional, from the greet by the Doorman, bellman, housekeeping, food service, room service, reception , and guest services was excellent every day we were there.

We wish to recognize and give special thanks to our main concierge contact Patrick. We started a few months before our stay corresponding with Patrick inquiring about transport and recommended sights and food reservations. We have never been treated better by any hotel staff in the USA or internationally. Rate Patrick a 5+ out of 5.

This historical hotel where Ireland history was made in the Constitution Room to the private guests only cocktail lounge is a must see to appreciate Ireland past and present.

Highly recommend this fine hotel and outstanding staff.

2026-05-29 via Tripadvisor
C
craigtE5999XU Business
10
Bucket list trip
Pros:

Amazing experience. Hotel was immaculate Staff was excellent and the location perfect.

2026-05-29 via Tripadvisor
M
mickeyb927 Business
10
Above And Beyond!
Pros:

Every detail was superb! The staff was cheerful and helpful! The facilities are clean and beautiful! Such a great experience!

2026-05-28 via Tripadvisor
F
finder45 Couples Macon, Georgia
10
Elegance and location!
Pros:

My wife and I thoroughly enjoyed our 2 nights in the Mareen O’Hara suite! The Shelbourne offers the best of the old and the new and is centrally located within walking distance of many of Dublin’s sites/shops/pubs/restaurants worth visiting. The entire staff is pleasant and attentive and the service is exceptional. Breakfast buffet is top notch and will satisfy any palate. Only regret is that we couldn’t stay longer.

2026-05-28 via Tripadvisor
R
RinkeyB Couples Zionsville, Indiana
10
Wonderful stay at the Shelbourne
Pros:

Location was perfect. We loved the room. Dinner at the bar. Swimming pool. Running in the park. Very kind staff! Last leg of a three week trip. It was the perfect relaxing ending.

2026-05-27 via Tripadvisor
C
Ciara couple ie
5
Average & pleasant as it was my birthday but not worth the hotel room price unfortunately
Pros:

Food very nice we ate in restaurant. Breakfast v nice too. Very friendly & helpful staff. Grest location.

Cons:

We think the room needs upgrading a bit. Seemed musty especially the chairs & curtains discoloured kind of shabby. Definitely not worth what we paid. Also the toilet was dripping all night & the toilet door handle broke off! Which we reported. We were not asked how our stay was when checking out. We had an incident at dinner whereby both myself & my sister received burns on our hands when handling a spoon in the mashed potato pot. We were given ice which helped. We were offered free drinks & dessert which was good. The staff handled very professionally to be fair.

2026-05-23 via Nuitee
T
timothycY753LH Couples
10
Expectations exceeded
Pros:

The Shelbourne was all its cracked up to be. Beautiful, immaculate rooms, friendly and helpful staff and a lovely building. Worth the expense

2026-05-19 via Tripadvisor
K
katherinegU8669JM Family
10
Super hotel in Dublin
Pros:

This is a great hotel that is central to so much in Dublin. Walking distance to great shopping, museums, pubs, restaurants and St Stephens Park. The staff is very attentive and helpful. Our room was very comfortable. I give this hotel 2 thumbs up and would definitely stay there again.

2026-05-19 via Tripadvisor
H
Holly3232 Business Dublin, County Dublin
10
Outstanding staff
Pros:

I recently had the pleasure of attending a conference at the The Shelbourne, and while every member of the team was welcoming & attentive, one individual really stood out - Padraig.

From the moment we met him, Padraig’s genuine enthusiasm and passion for his work were unmistakable. What set him apart even further was his depth of knowledge about Irish history. Rather than simply providing service, he gave us an experience - he showed us the Constitution Room which was incredible. He went above & beyond what I would might expect, even at a hotel of this calibre.

Padraig is a real asset to The Shelbourne and Irish hospitality at it's best.

2026-05-18 via Tripadvisor
N
N7620SPpeterr Couples
10
Gorgeous, classic, old style hotel.
Pros:

Gorgeous, classic, old style hotel. Meticulously maintained, very accomodating and friendly staff . Great location.

2026-05-16 via Tripadvisor
K
K6552CScathym Solo travel
10
Great experience
Pros:

I’ve always wanted to stay at the Shelbourne and my latest trip to Ireland afforded me the opportunity. My experience was perfect from check in to check out. The location is wonderful, with St. Stephen’s Green across the road and Grafton Street and Trinity College in walking distance. The only downside was my stay wasn’t long enough. I will definitely be back.

2026-05-15 via Tripadvisor
H
Happiness67291917228 Couples Oxford, Pennsylvania
10
Fabulous hotel in fabulous location
Pros:

You are made to feel special from the minute you are greeted at the door. Beautiful hotel. Spotless throughout. The breakfast was fantastic. Can't beat the location right across from St Stephen's Green.

2026-05-13 via Tripadvisor