Embassy Suites by Hilton Indianapolis Downtown

Hotels
Embassy Suites Hotels
8.4 (955 reviews)
110 West Washington Street , Indianapolis , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 955 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
A
Alisa couple us
8
Would recommend
Pros:

Room was clean and comfortable. Parking was very convenient. Breakfast was excellent.

Cons:

Restaurant was way too busy for the amount of staff they had.

2026-08-29 via Nuitee
E
Ettienne extended_group au
7
2026-08-26 via Nuitee
J
Jaimee couple us
9
2026-08-24 via Nuitee
M
Matt couple us
10
Great. Enjoyable. Staff goes out of their way
Pros:

Great location. Every encounter with a team member was great. All very helpful

Cons:

N/A

2026-08-24 via Nuitee
B
Brandon family_with_children us
10
The perfect hotel
Pros:

It was clean, quiet, the breakfast was by far the best I’ve had in a hotel ever! The pool was the best one I’ve seen for creativity

Cons:

Nothing

2026-08-23 via Nuitee
K
Kylie family_with_children us
7
Staff very friendly and helpful. The closeness of everything was convenient.
Pros:

Location was great! Gainbridge very close, easy walk.

Cons:

Breakfast was same as every other hotel.

2026-08-23 via Nuitee
L
Leroy family_with_children us
8
2026-08-22 via Nuitee
D
Darren family_with_children us
9
Pros:

The hours.

Cons:

I would like to see a chicken or turkey option when it comes to breakfast meat.

2026-08-18 via Nuitee
C
corin couple us
10
2026-08-18 via Nuitee
E
Edna family_with_children mx
10
Excelente eleccion
Pros:

La ubicacion, la construcción y lo atento que es el personal. Un super plus son los snacks y el desayuno.

2026-08-15 via Nuitee
E
Elisa extended_group us
7
Great location,friendly staff. Unde par with other Embassey suites.
Pros:

Location, great staff, excellent breakfast.

Cons:

Dated rooms , needed new paint and upgraded. Beds were small and lumpy.

2026-08-13 via Nuitee
C
Carol Ann couple us
10
Wonderful stay. Came to see the odyssey at state museum
Pros:

Front desk and breakfast staff wonderful.
Friendly and helpful

Cons:

All was great

2026-08-12 via Nuitee
K
klukan Family Cedar Rapids, Iowa
10
Perfect downtown spot
Pros:

We stayed here to go to a fever games, it’s about a 1O min walk to gain bridge fieldhouse with lots of shops/restaurants nearby. Parking costs 48 dollars a night which sucks but it puts you in a good area. Hotel is really nice, breakfast was busy but with lots of options. The staff helping out with breakfast were awesome and helpful Pool and hot tub look nice but kind of small. Only issue is the rooms are alittle outdated, couch was uncomfortable and the bathroom tub needed to be cleaned better. Overall this a really nice hotel in a great location for everything downtown!

2026-08-07 via Tripadvisor
S
Sarah family_with_children us
9
Loved it wish I stayed more nights
Pros:

Hotel was so nice made me feel like I was in a fancy place

Cons:

$48 for parking a night is insane

2026-08-07 via Nuitee
J
Jennifer family_with_children us
8
Pros:

Location

Cons:

Very crowded pool

2026-08-06 via Nuitee
B
Brian solo_traveller us
1
Pros:

Everything was cool until the roaches appeared during breakfast. Ran across the table.

Cons:

Roaches

2026-08-05 via Nuitee
E
Edna family_with_children us
10
2026-08-03 via Nuitee
L
Luis family_with_children us
6
2026-07-24 via Nuitee
C
Chris solo_traveller ca
8
Pros:

Cooked to order omelettes and the happy hour. Rooms were big. Staff at breakfast were kind.

Cons:

Room service was spotty- half done sone days or not at all. Entrance is not at all obvious.

2026-07-24 via Nuitee
B
Bethany couple us
8
Pros:

Spacious, clean, comfortable room. Appreciated the snacks and breakfast.

Cons:

Parking was not included and could not accommodate an oversized vehicle (van).

2026-07-24 via Nuitee