Embassy Suites by Hilton Indianapolis Downtown

Hotels
•
Embassy Suites Hotels
8.4 (902 reviews)
110 West Washington Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 902 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jane • solo_traveller • us
10
2026-06-13 • via Nuitee
O
Olga • family_with_children • us
10
2026-06-10 • via Nuitee
R
Rosa • family_with_children • us
10
2026-06-07 • via Nuitee
1
11aaliyahm • Friends getaway
10
Very nice interaction
Pros:

A very nice lady named Maria came and talked to me and my cousin and was very very kind to us .

2026-06-06 • via Tripadvisor
F
Fares • extended_group • us
8
Good place, not enough shops in area.
Pros:

Waffles were very dry. If I had ordered the meal at a testeraunt I would not be inclined to order it again.

Cons:

There isn’t any retail downtown Indy anymore!

2026-06-06 • via Nuitee
R
Ronnie • couple • us
10
2026-06-04 • via Nuitee
D
Daniele • extended_group • it
8
2026-06-03 • via Nuitee
Y
Yvonne • extended_group • us
9
2026-06-01 • via Nuitee
L
Lumbreras • couple • us
8
Friendly staff - better than average stay
Pros:

Location

Cons:

Be careful at night!

2026-05-28 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

The service was outstanding! The location is perfect. The breakfast staff was very attentive. I would recommend this as a great place to stay

2026-05-25 • via Nuitee
L
Larry • couple • us
10
Pros:

Felt safe, facilities were clean, friendly staff

Cons:

Hilton market needs to sell beer.

2026-05-25 • via Nuitee
E
Emma • family_with_children • us
10
2026-05-24 • via Nuitee
T
Tursi • solo_traveller • us
9
The staff was friendly. Room was clean and the food was great.
Pros:

The overall experience was good.

Cons:

Cocktail hour and full breakfast.

2026-05-23 • via Nuitee
3
35khaz • Business
4
Dining was closed for all guests not included in an event
Pros:

Im here now, lunch time, restaurants are closed for an event. if you're straying here you will possibly not have dining options. When making a reservations you might want to ask if they have an event that will directly effect your overall stay and amenities they advertise.

2026-05-20 • via Tripadvisor
A
Angel • solo_traveller • do
10
2026-05-17 • via Nuitee
K
Kat_Ric • Family
10
Excellent hotel in downtown Indy
Pros:

We loved this hotel, the rooms are large and well furnished. The bar and restaurant areas are very comfortable. We loved the buffet style breakfast which catered for all tastes and the cocktail hour(s) was simply amazing. The location is next to the Arts Garden and is perfectly placed downtown. We would definitely come here again and would choose to stay at the Embassy Suites rather than other local hotels.
I nearly forgot the pool, that was an unexpected bonus and if you time it right, very quiet
Special mention to Maria and a thank you for looking after our family group at breakfast.

2026-05-15 • via Tripadvisor
L
Liz • couple • gb
9
Amazing rooms, great hotel.
Pros:

The room was excellent and very comfortable, possibly the nicest hotel room I've ever stayed in. In fact we didn't use all of it, it was so big. The only thing I would say is that the pillows are quite rubbish compared to the rest of the bedding and furnishings so they should replace those. The hotel overall is very nice and clean and comfortable, the staff are all very friendly and helpful, the bar is good and the location is excellent for downtown Indy.

Cons:

The breakfast wasn't amazing, the bacon, eggs, waffles etc could have been better quality. A bit disappointing considering the standard of the rest of the hotel. Although I didn't go to the omelette bar, which might have been great. The staff helping around breakfast were all helpful and very friendly though.

We stayed on the 17th floor, the floor below the penthouses, this didn't happen to us but I did overhear another guest saying the last time they stayed on the 17th floor the penthouses were generally taken up by people partying all night and it was very disturbing. Like I said, this never happened to us and we got a good nights sleep but if I'd heard that before getting my room I would have requested a lower floor. We had a good view though!

2026-05-14 • via Nuitee
C
Crystal • couple • us
10
Pros:

Every room and item was exceptionally clean.

2026-05-14 • via Nuitee
M
Michelle • solo_traveller • us
7
2026-05-14 • via Nuitee
M
Megan • couple • us
9
2026-05-13 • via Nuitee