Embassy Suites by Hilton Indianapolis Downtown

Hotels
•
Embassy Suites Hotels
8.4 (955 reviews)
110 West Washington Street , Indianapolis , US
+1 317-236-1800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Parking issues
Minor service shortcomings

Categories

Cleanliness
8.5
Guests consistently noted the property was clean and well-maintained.
Service
8.8
Staff were frequently described as friendly, helpful, and engaging with guests.
Location
8.5
Location is great for downtown activities but had some difficulties with parking access.
Room Quality
8.4
Rooms were reported as comfortable, contributing positively to guests' experiences.
Amenities
8
Amenities had mixed reviews; some were found lacking, with parking being a notable concern.
Value for Money
8
Service and comfort level provided good value, though parking fees raised some concerns.
Food and Beverage
8.5
Complimentary drinks and breakfast received several positive mentions.
Overall Experience
8.5
Despite some minor issues, the overall experience was enjoyable, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:04

Property Description

Unbeatable Location: Located in the heart of Indianapolis, our all-suite hotel is connected to major attractions and the Convention Center, making it the perfect choice for both leisure and business travelers.

Spacious Suites with Modern Amenities: Our 2-room suites are equipped with everything you need for a comfortable stay, including microwaves, refrigerators, and MP3/iPod compatible radios. Plus, enjoy complimentary WiFi in the lobby and a free cooked-to-order breakfast.

Dining Options and More: Indulge in delicious meals at our on-site Claypool Grill, or explore nearby dining options like the Weber Grill Restaurant and Panera Bread. Unwind at the free evening reception after a day of exploring the city.

Experience the best of Indianapolis at Embassy Suites by Hilton Indianapolis Downtown. Book your stay now for an unforgettable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 955 reviews
Cleanliness: 8.5
Service: 8.8
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
C
Clarence • couple • us
10
2026-09-17 • via Nuitee
R
Reao • family_with_children • us
10
2026-09-16 • via Nuitee
M
Michael • couple • us
2
Comfortable clean property, but horrible room will never stay again
Pros:

The staff was very nice. The bed was very comfortable, and the room was clean.

Cons:

The toilet didn’t flush half the time the cold water knob didn’t work right on the sink and the absolute worst part was we were in some corner horrible room with this horrendous noise that went on the entire night and didn’t shut off till 7 AM. Some kind of weird fan thing we thought it was the air conditioner. It was not and my husband actually wanted to leave in the middle of the night. He was so disgusted. We’ll never stay at this property again and feel I should be refunded some money for the price we paid for this room.

2026-09-15 • via Nuitee
M
McKenna • couple • us
8
Pros:

The property was nicely located and parking was a breeze. Included breakfast was nice and there were several options.

Cons:

The room could have been cleaner. The pool was closed.

2026-09-14 • via Nuitee
C
Christine • couple • us
10
Pros:

Close to everything

2026-09-14 • via Nuitee
W
Ward • couple • us
8
My stay was a 8/10 I would definitely book this hotel again.
Pros:

How the staff was polite.

Cons:

The toilet in 818 isn’t working properly ppl have to flush multiple times for waste to go down.

2026-09-14 • via Nuitee
L
Lena • solo_traveller • us
10
Pros:

The rooms, cocktail hour and breakfast selections.

Cons:

The cost of parking. No front door to the street so ubers can pick you up.

2026-09-12 • via Nuitee
A
Angela • couple • us
10
2026-09-11 • via Nuitee
C
Cheryl • solo_traveller • us
8
Overall, it was a good stay.breakfast wait times long
Pros:

Nice location and clean.

Cons:

After spending 300.00 for 1 night-then have to pay 46.00 for parking. Really ?

2026-09-11 • via Nuitee
J
James • extended_group • ca
10
Pros:

The overall facilities and customer service was awesome!

Cons:

The price for parking is a little high, and could be a bit more competitive.

2026-09-11 • via Nuitee
H
Holly • family_with_children • us
10
2026-09-02 • via Nuitee
R
ricky • solo_traveller • us
9
2026-09-01 • via Nuitee
A
Alisa • couple • us
8
Would recommend
Pros:

Room was clean and comfortable. Parking was very convenient. Breakfast was excellent.

Cons:

Restaurant was way too busy for the amount of staff they had.

2026-08-29 • via Nuitee
E
Ettienne • extended_group • au
7
2026-08-26 • via Nuitee
M
Matt • couple • us
10
Great. Enjoyable. Staff goes out of their way
Pros:

Great location. Every encounter with a team member was great. All very helpful

Cons:

N/A

2026-08-24 • via Nuitee
J
Jaimee • couple • us
9
2026-08-24 • via Nuitee
B
Brandon • family_with_children • us
10
The perfect hotel
Pros:

It was clean, quiet, the breakfast was by far the best I’ve had in a hotel ever! The pool was the best one I’ve seen for creativity

Cons:

Nothing

2026-08-23 • via Nuitee
K
Kylie • family_with_children • us
7
Staff very friendly and helpful. The closeness of everything was convenient.
Pros:

Location was great! Gainbridge very close, easy walk.

Cons:

Breakfast was same as every other hotel.

2026-08-23 • via Nuitee
L
Leroy • family_with_children • us
8
2026-08-22 • via Nuitee
D
Darren • family_with_children • us
9
Pros:

The hours.

Cons:

I would like to see a chicken or turkey option when it comes to breakfast meat.

2026-08-18 • via Nuitee