Embassy Suites by Hilton Columbus

Hotels
•
Embassy Suites Hotels
8.4 (931 reviews)
2700 Corporate Exchange Drive , Westerville , us
+1 614-890-8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great hospitality
Clean rooms
Spacious rooms
Friendly staff
Cons:
Concern about cleanliness
Rude breakfast staff
Noisy environment due to protests
Billing issues

Categories

Cleanliness
7.98
Concerns were raised about blood and feces found on sheets, impacting cleanliness perception.
Service
9.45
Front desk and general staff received positive remarks for their friendliness and helpfulness.
Location
8.49
Location was convenient, though noise issues were reported during protests.
Room Quality
8.44
Rooms were described as spacious and clean, though issues with cleanliness and pillow comfort were noted.
Amenities
7.47
Amenities received mixed reviews, with reports of overcrowded pool and issues with parking.
Value for Money
8.93
Positive sentiments expressed regarding value despite some billing issues.
Food and Beverage
7.98
Breakfast staff was reported as rude, affecting the overall food experience.
Overall Experience
8.45
Overall stay was positive and enjoyable for most guests despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:40

Property Description

Luxurious All-Suite Hotel Experience

Modern Amenities: Enjoy spacious accommodations equipped with MP3 radios for your entertainment needs. Start your day with a complimentary cooked-to-order breakfast and maintain your fitness routine at the modern fitness center.

Relaxation and Dining: Unwind by the indoor/outdoor pool in the afternoon and treat yourself to a delectable meal at the on-site restaurant. Join us for the free evening manager's reception for a perfect end to your day.

Book Your Stay Now: Indulge in comfort and convenience at our all-suite hotel near Columbus attractions. Reserve your suite today for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

8.4
Based on 931 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.49
Room Quality: 8.44
Amenities: 7.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
T
TERRY • solo_traveller • us
10
Pros:

Exceptional price for such a great facility

2026-08-27 • via Nuitee
G
Guido • family_with_children • us
9
2026-08-27 • via Nuitee
C
Casie • family_with_children • us
1
2026-08-23 • via Nuitee
F
Fianyogbe • solo_traveller • gh
10
2026-08-23 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-18 • via Nuitee
K
Katelan • extended_group • us
7
2026-08-18 • via Nuitee
R
Rose • solo_traveller • us
10
Pros:

Our room was very comfortable. Breakfast was very good. We will stay here again.

2026-08-17 • via Nuitee
K
Kassie • couple • us
9
We enjoyed our stay and besides a couple things being wrong our stay was great.
Pros:

Our room was beautiful. The bed and pillows were very comfortable. I loved the complementary drinks and snacks and breakfast was also very good!

Cons:

One of the elevators was down .
The one thing in our room that was bad was the glasses in the kitchenat had lipstick smudging on them.

2026-08-17 • via Nuitee
S
Sandy • family_with_children • us
8
Pros:

Staff was great. Food was very good

2026-08-16 • via Nuitee
A
Ann • solo_traveller • us
7
Stay was decent. I probably wouldn’t stay again bc of my experience.
Pros:

The location and breakfast was great.

Cons:

My bed was awfully uncomfortable. The computer systems went down in the middle of my check-in so they had to change computers. This caused my card to be pending on double the charges for everything. That money is on hold in my account and I couldn’t access it until 4 days later when the double charge fell out of the system. This caused me many problems.

2026-08-15 • via Nuitee
T
TINUOLA • solo_traveller • ng
8
2026-08-15 • via Nuitee
J
JOHN • family_with_children • us
8
Needs a little updating. Rooms look old
Pros:

Great breakfast

Cons:

Don’t know if it was a bad weekend. But too many kids at the hotel.

2026-08-14 • via Nuitee
H
Hansel • family_with_children • us
10
2026-08-14 • via Nuitee
L
Laura • couple • us
4
Ok
Pros:

Bar staff were really nice.

Cons:

Why wasn't I told the pool is not available? I wouldn't have booked a room here if it didn't have a pool.

2026-08-13 • via Nuitee
C
Carlos • family_with_children • us
9
2026-08-13 • via Nuitee
J
Joseph • solo_traveller • us
10
Great stay
Pros:

The hotel is located within 20 minutes of just about everything. Beautiful hotel for the price and wont find a happier, better staff anywhere. 😀
The inside/outside connected pool with waterfall just adds a cherry on top

Cons:

Havent found anything I didn't like and on 5th day here

2026-08-12 • via Nuitee
D
David • solo_traveller • us
8
2026-08-11 • via Nuitee
E
Emily • family_with_children • us
7
It was nice but it sure is stay again.
Pros:

Free drinks and happy hour snacks.

Cons:

The pull out couch was so uncomfortable. The breakfast station was small so felt crowded. The elevators are very slow

2026-08-10 • via Nuitee
J
Jacqueline • extended_group • us
10
Staff was wonderful and the location was easy to find
Pros:

Location

2026-08-10 • via Nuitee
C
Chastain • solo_traveller • us
3
Pros:

Room was hot. Toilet was bad. And you could never get ahold of staff.

2026-08-09 • via Nuitee