Embassy Suites by Hilton Columbus

Hotels
•
Embassy Suites Hotels
8.4 (874 reviews)
2700 Corporate Exchange Drive , Columbus , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great hospitality
Clean rooms
Spacious rooms
Friendly staff
Cons:
Concern about cleanliness
Rude breakfast staff
Noisy environment due to protests
Billing issues

Categories

Cleanliness
7.98
Concerns were raised about blood and feces found on sheets, impacting cleanliness perception.
Service
9.45
Front desk and general staff received positive remarks for their friendliness and helpfulness.
Location
8.49
Location was convenient, though noise issues were reported during protests.
Room Quality
8.44
Rooms were described as spacious and clean, though issues with cleanliness and pillow comfort were noted.
Amenities
7.47
Amenities received mixed reviews, with reports of overcrowded pool and issues with parking.
Value for Money
8.93
Positive sentiments expressed regarding value despite some billing issues.
Food and Beverage
7.98
Breakfast staff was reported as rude, affecting the overall food experience.
Overall Experience
8.45
Overall stay was positive and enjoyable for most guests despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:40

Property Description

Luxurious All-Suite Hotel Experience

Modern Amenities: Enjoy spacious accommodations equipped with MP3 radios for your entertainment needs. Start your day with a complimentary cooked-to-order breakfast and maintain your fitness routine at the modern fitness center.

Relaxation and Dining: Unwind by the indoor/outdoor pool in the afternoon and treat yourself to a delectable meal at the on-site restaurant. Join us for the free evening manager's reception for a perfect end to your day.

Book Your Stay Now: Indulge in comfort and convenience at our all-suite hotel near Columbus attractions. Reserve your suite today for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.4
Based on 874 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.49
Room Quality: 8.44
Amenities: 7.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
M
Monica • extended_group • ec
7
Pros:

El desayuno

Cons:

No me gustó el Sofá cama estaba muy dañado no se podía dormir deberían renovar nuevos por favor 🙏

2026-05-20 • via Nuitee
T
Tekin • family_with_children • us
4
Decent.
Pros:

Happy hour was a nice surprise! Breakfast was fabulous! Size of suite was very nice.

Cons:

Room was a bit outdated with dark colors, broken lamp, loose switches, and AC did not work well, even at lowest temp. Bathroom had built up dust on fixtures and flooring, stains on back of door. Carpet smelled like dog pee. Had to go out and buy a fan and lysol.

2026-05-19 • via Nuitee
K
Kelly • couple • ca
9
2026-05-19 • via Nuitee
J
Jesse • solo_traveller • us
8
Pros:

How quickly the staff attended to our needs and requests

Cons:

The pull out bed was stained and the bedding for the pull out looked like it had some mystery fluids on it.

2026-05-19 • via Nuitee
E
Erin • solo_traveller • us
9
2026-05-16 • via Nuitee
K
Keyanu • solo_traveller • us
10
Pros:

Everything

2026-05-15 • via Nuitee
C
Christi • solo_traveller • us
10
Chi, Teresa front desk staff the entire breakfast staff Superb!!
Pros:

Very clean grounds and lobby and I appreciated the friendly precise security . Chi and Teresa front desk staff the entire breakfast staff Superb! Each and everyone working this Mother’s Day weekend so very friendly truly enjoyed my stay. Thank you

Cons:

No complaints

2026-05-12 • via Nuitee
L
Lurae • family_with_children • us
10
2026-05-12 • via Nuitee
C
Cathy • solo_traveller • us
10
2026-05-11 • via Nuitee
W
William • solo_traveller • us
10
Excellent!!
Pros:

Everything!

Cons:

Nothing

2026-05-11 • via Nuitee
Y
Y8990FAjonw • Business
10
Very polite and a great place to stay
Pros:

Christina Tedrow at the front desk was amazing had a great experience.

2026-05-08 • via Tripadvisor
D
Danielle • family_with_children • us
10
2026-05-08 • via Nuitee
S
Sade • family_with_children • us
9
2026-05-07 • via Nuitee
V
Vanessa • extended_group • us
10
2026-05-05 • via Nuitee
H
Hall • solo_traveller • us
3
Pros:

I liked the breakfast

Cons:

I got charged twice once I got there and already had paid for it they charged me again so now I have to wait for my refund and the shower head was nasty and I had very very little hot water

2026-05-03 • via Nuitee
M
Marvin • family_with_children • us
8
My stay was good.
Pros:

The room

Cons:

I was satisfied with everything

2026-05-03 • via Nuitee
G
Gene • family_with_children • us
3
Don’t let criminals take over your hotel
Pros:

Convenient restaurant on location. Big suite style rooms.

Cons:

The place was overrun with kids that weren’t actual guests. They admitted as much. The pool was taken over by weed vaping parents and their savage kids that screamed all night. There was an endless stream of new unregistered people for this party. Took over the whole hotel. Loud and obnoxious in all parts of the lobby and breakfast seating area. Parents were non existent. Then at 130 AM, the cops had to be called because of drama. There were at least 20 people in some of the rooms. At one point, the animalistic unattended teens went outside into the parking lot to literally set off giant fireworks. Cops were called once again. There were three cars broken into and had their windows smashed. This place is a nightmare. Never again.

2026-05-03 • via Nuitee
L
Lashae • family_with_children • us
10
The front day guy was extremely nice and professional.
Pros:

It was very clean and great staff

Cons:

No complaints

2026-04-26 • via Nuitee
P
Paul • solo_traveller • us
8
Wonderful and relaxing
Pros:

Everything was good and the customer service was excellent.

Cons:

There was a bug in my bathroom but housekeeping handled it quickly.

2026-04-24 • via Nuitee
A
Abby • family_with_children • us
9
2026-04-23 • via Nuitee