Embassy Suites by Hilton Columbus

Hotels
•
Embassy Suites Hotels
8.2 (753 reviews)
2700 Corporate Exchange Drive , Columbus , US
+1 614-890-8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast selection (sit-down buffet) and complimentary happy hour/drinks
Friendly, helpful staff
Comfortable rooms and beds
Strong value for money / good price
Attractive pool/atrium when available
Cons:
Pool availability and management issues (outside pool closed, overcrowded/chaotic pool area)
Noise problems (highway close by; many kids/noisy guests)
Occasional cleanliness lapses (lipstick on glasses, slimy coffee maker, 'wasn't the cleanest')
Slow or out-of-service elevators causing delays
Payment/check-in system problems reported (double charges on card temporarily)

Categories

Cleanliness
7.5
Mixed mentions: many guests call rooms and lobby clean, but multiple reports of dirty items (lipstick on glasses, slimy coffee maker) and at least one comment that the hotel 'wasn't the cleanest'.
Service
8.8
Generally positive: staff repeatedly described as great, friendly and helpful; some service issues noted (hard to reach staff in one case, computer system outage during check-in) but overall service impressions are strong.
Location
8.2
Mostly favorable: convenient location within ~20 minutes of attractions; some negatives about being in a business park and highway noise affecting sleep for some guests.
Room Quality
8.1
Generally comfortable rooms and good beds/pillows reported; occasional issues (uncomfortable pull-out couch, noisy rooms near highway, some small maintenance/cleaning misses).
Amenities
7.7
Mixed: praised features include inside/outside connected pool, atrium and complimentary happy hour; several complaints about pool availability/management (outside pool closed, overcrowded/chaotic pool area) and slow elevators.
Value for Money
8.9
Frequently highlighted as a strength: guests call it an 'exceptional price' and 'beautiful hotel for the price' with complimentary extras, indicating strong perceived value.
Food and Beverage
8.6
Positive overall: many guests praise breakfast selection (sit-down buffet, many options) and complimentary drinks/snacks; a few comments that some breakfast items could be better.
Overall Experience
7.8
Generally good stays reported with repeat-booking intent for many guests, but a number of recurring negatives (noise, pool/elevator issues, occasional cleanliness or payment problems) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious All-Suite Hotel Experience

Modern Amenities: Enjoy spacious accommodations equipped with MP3 radios for your entertainment needs. Start your day with a complimentary cooked-to-order breakfast and maintain your fitness routine at the modern fitness center.

Relaxation and Dining: Unwind by the indoor/outdoor pool in the afternoon and treat yourself to a delectable meal at the on-site restaurant. Join us for the free evening manager's reception for a perfect end to your day.

Book Your Stay Now: Indulge in comfort and convenience at our all-suite hotel near Columbus attractions. Reserve your suite today for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

8.2
Based on 753 reviews
Cleanliness: 7.5
Service: 8.8
Location: 8.2
Room Quality: 8.1
Amenities: 7.7
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 7.8
C
craig • extended_group • us
10
Great
Pros:

Room was perfect

Cons:

In business park

2026-10-19 • via Nuitee
M
Makayla • couple • us
10
It was relaxing , quiet and the atmosphere was great
Pros:

Loved everything about it

Cons:

Nothing

2026-10-13 • via Nuitee
A
Amy • couple • us
5
Cons:

We had no hot water

2026-10-12 • via Nuitee
F
Frank • couple • us
10
Pros:

clean and conveniently located. friendly staff.

2026-10-12 • via Nuitee
S
Scott • couple • us
7
Unfortunately, that might be the only reason  we won’t return.
Pros:

Nice hotel we like the rooms.
Nice that they offer a complementary happy hour and breakfast

Cons:

What we don’t like about it is the highway is close and you hear the noise all night. We both had a very hard time sleeping.

2026-10-12 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-10-10 • via Nuitee
J
Jasmine • extended_group • us
9
2026-10-08 • via Nuitee
R
Robert • couple • us
8
2026-10-07 • via Nuitee
A
Aaryca • family_with_children • us
10
2026-09-13 • via Nuitee
H
Harry • couple • us
9
2026-09-12 • via Nuitee
L
Lacena • couple • us
10
2026-09-10 • via Nuitee
G
Ganote • solo_traveller • us
10
2026-09-10 • via Nuitee
B
Brittany • solo_traveller • us
10
2026-09-09 • via Nuitee
B
Becky • family_with_children • us
9
Pros:

Clean
Breakfast had so many options. Really liked that it was a sit down buffet

2026-09-08 • via Nuitee
D
David • family_with_children • us
7
2026-09-05 • via Nuitee
A
Anniesha • family_with_children • us
5
Pros:

The pool and atrium

Cons:

The breakfast food could’ve been better !

2026-09-04 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-09-02 • via Nuitee
N
Nicole • solo_traveller • us
5
Pros:

Good selection for breakfast. Staff was very nice and helpful

Cons:

Wasn't the cleanest around the hotel. Outside pool wasn't open. I booked this hotel for the inside/Outside pool and it never said it wasn't open when I booked it. The inside pool was okay but always packed and seemed there was no control over the people in there. We came back from the zoo one day and there was a handful of people in the outside area (which was closed) smoking weed and being loud. The pool area was definitely out of control and very loud. An elevator was down the whole time we were there.

2026-08-31 • via Nuitee
G
Guido • family_with_children • us
9
2026-08-27 • via Nuitee
T
TERRY • solo_traveller • us
10
Pros:

Exceptional price for such a great facility

2026-08-27 • via Nuitee