The Jamaica Pegasus Hotel

Hotels
8.3 (996 reviews)
81, Knutsford Boulevard , Kingston , jm
+1 876-926-3691

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Location

Guest Reviews

8.3
Based on 996 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
C
Charmaine • solo_traveller • us
8
2026-09-05 • via Nuitee
C
Charmaine • solo_traveller • us
8
A very good experience and high up on my choice for a few days stopover in Kingston
Pros:

Professional friendly staff. It’s aged and need some updating, but has retained a charming aura. Spacious. Sumptuous breakfast. Hardworking restaurant staff.

Cons:

Inadequate bedroom lighting and lack of a charging station for phones

2026-09-05 • via Nuitee
C
Clyde • solo_traveller • gb
8
Pleasant and comfortable
Pros:

Location was very good. Easy access to transportation and attractions.
Restaurant, food and service was good.

2026-09-04 • via Nuitee
S
Shorn • couple • tc
10
Enjoyable and restful
Pros:

Always excellent experience

Cons:

Cleanness and friendly staff. Helpful indeed

2026-09-02 • via Nuitee
P
PAULINE • couple • us
9
Our stay was excellent! Staff was very attentive to my husband who has a disability.
Pros:

Breakfast was wonderful ! Nice authentic Jamaican food along with continental items. Cornmeal porridge was great.

Cons:

Very late tidying up of the room.

2026-09-02 • via Nuitee
S
Shorn • solo_traveller • tc
10
2026-09-02 • via Nuitee
K
kevin • solo_traveller • jm
8
2026-09-01 • via Nuitee
R
Ryan • couple • jm
8
2026-08-31 • via Nuitee
S
Shanice • couple • jm
10
2026-08-31 • via Nuitee
D
Donavan • couple • us
1
Front desk attendant very poor
Pros:

The food vibes and the cleanness of the hotel

Cons:

The person who check us in did not give us the accommodation we booked for

2026-08-30 • via Nuitee
T
Taps • family_with_children • fr
8
Pros:

La gym, terrain de tennis le jardin avec son chemin pour faire la marche ou courir. La piscine aussi est assez grande.

Cons:

Mes enfants aiment les omelette le matin et il fallait payer USD20 pour une petite omelette. Vraiment incomprehensible. Un prix elévé pour le buffet/dnîer pour les enfants.

2026-08-28 • via Nuitee
W
Winsome • solo_traveller • us
8
I had a good time.
Pros:

Great location. Clean, and comfortable.

Cons:

The hotel dining is in need of better chefs. I went to the restaurant for dinner, and breakfast. I was very disappointed both days.

2026-08-24 • via Nuitee
N
Nathaniel • couple • gb
7
Good hotel
Pros:

Good location in Kingston

Cons:

Rooms a little dated

2026-08-24 • via Nuitee
N
Nathaniel • couple • gb
7
Nice hotel just things were a little dated and think over priced
Pros:

The pool area…

Cons:

Everything was dated

2026-08-24 • via Nuitee
J
Jimmy • couple • jm
10
2026-08-21 • via Nuitee
T
tinisha • couple • gb
10
2026-08-19 • via Nuitee
K
K. Henry • solo_traveller • gb
9
Pros:

So good, I ended up staying twice

Cons:

Food at breakfast was lukewarm even when it just came out the kitchen. Took a while to replenish food

2026-08-19 • via Nuitee
K
Kitahara • couple • jp
9
2026-08-18 • via Nuitee
K
Kitahara • couple • jp
8
Nice people
Pros:

The receptionist Suzanne took care of us with her sincerity and her hospitality with smiles was very good.
So as well the concierge Chassi. Thank you so much. I would like to stay longer next time.

Cons:

Elevators took time to go up and down ever time…

2026-08-18 • via Nuitee
K
Kitahara • couple • jp
10
Nice people
Pros:

Suzanne took care of us sincerely and her smile was so nice. That’s made me to feel that I would come back that hotel again.
Also the concierge Chassi was as well. Thank you!

Cons:

Elevators….

2026-08-18 • via Nuitee