The Jamaica Pegasus Hotel

Hotels
8.3 (948 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 948 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
H
Hopeton Walker solo_traveller gb
8
2026-07-25 via Nuitee
3
348yolandem Family
10
Excellent stay . Great experience . My go-to- hotel. I always feel very welcome and at home .
Pros:

Ackeem
Is such a courteous and patient young man who attended to us to get us properly settled in our room . Remembered us immediately as soon as we pulled up on the lobby to check out .
Joel at the front desk was very courteous and efficient .

Alwyn on my first check in took the time to ensure that our room was fully prepared and waited for housekeeping to make some
Minor adjustments .

2026-07-24 via Tripadvisor
V
Voyage48139747172 Family
8
Great Stay!
Pros:

So far very good and I enjoy the energy here. Ackeem has been a very good help here as well and he’s very funny- I like how joyful he is. The view is quite nice too and the meal is very rich here, especially the cheesecake.

2026-07-24 via Tripadvisor
S
Shamare solo_traveller jm
4
Pros:

The rooms and facilities were clean.

Cons:

Breakfast was not good, limited vegan options

2026-07-24 via Nuitee
5
593nevillew Business
10
Great stay
Pros:

Ackeem and Shanae are excellent workers. Shanae made sure I got nice room with an excellent view of the pool and the city and Mr Ackeem with his top notch customer service great greetings and all. Over all it’s an excellent stay

2026-07-22 via Tripadvisor
K
Kerry couple kn
9
Pros:

Pegasus is always my first option when staying in Kingston Jamaica.

2026-07-22 via Nuitee
C
Cherece extended_group tt
8
My experience was great
Pros:

Location was fine but the breakfast options were limited for persons with religious eating preferences.

Cons:

logistics interms of the CUF conferences and its meals were a bit challenging. No fault of the hotel, I suppose.

2026-07-18 via Nuitee
A
Alvarado solo_traveller gt
9
El.hotel muy bonito pero deberia de estar a la.altura del precio.
Pros:

Estaba en un lugar centrico, comodidad bien y el dedayuno.muy bien.

Cons:

Que de todos los dias que me hospede un dia no hicieron limpieza, solo ingles (en su pagina dice español tambien), el elevador se tarda demasiado para reaccionar.

2026-07-17 via Nuitee
S
Sonia couple jm
6
Pros:

Breakfast was good but not much to choose from

Cons:

The bed was uncomfortable...i woke up with generalized discomfort

2026-07-16 via Nuitee
A
adakum2026 Couples
10
Pegasus review
Pros:

Ackeem was good and courteous

2026-07-14 via Tripadvisor
K
kemarf2026 Couples
8
Kf
Pros:

Ackeem was awesome in carrying us to our room. Room is great so far

2026-07-14 via Tripadvisor
6
661hallec Family
8
Short travel.
Pros:

Ackeem was friendly and a great concierge. The room is nice as well

2026-07-14 via Tripadvisor
L
Lezline solo_traveller gb
8
2026-07-13 via Nuitee
L
lisatravelz Family Atlanta, Georgia
8
Richard made our stay enjoyable!
Pros:

Hotel is aging but the food is good. The best part of our stay was the included breakfast buffet and being served by Richard. He has excellent customer service. Very enthusiastic and friendly!

2026-07-12 via Tripadvisor
F
Farzan couple ca
7
2026-07-12 via Nuitee
C
Clare couple jm
8
2026-07-12 via Nuitee
R
Robert couple jm
9
Was excellent staff was curious
Pros:

It would be better if u can leave more water bottles in the room

2026-07-11 via Nuitee
8
817cliftonw Couples
10
Room is very nice
Pros:

Ackeem Service was very good. It was nice meeting him.

2026-07-09 via Tripadvisor
M
Melissa couple gb
8
Pros:

Excellent location for exploring Kingston.

Cons:

The shower pressure was really poor and the water was cold

2026-07-08 via Nuitee
T
Trevor couple us
8
Stay was short but sweet the breakfast was outstanding
Pros:

Lovers the location

2026-07-08 via Nuitee