The Jamaica Pegasus Hotel

Hotels
8.3 (996 reviews)
81, Knutsford Boulevard , Kingston , JM
+1 876-926-3691

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Location

Guest Reviews

8.3
Based on 996 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
D
Davon C • solo_traveller • jm
10
2026-09-19 • via Nuitee
D
Davon C • solo_traveller • jm
10
2026-09-19 • via Nuitee
S
Sashana • solo_traveller • gb
10
2026-09-18 • via Nuitee
M
Mcferren • solo_traveller • us
7
2026-09-18 • via Nuitee
R
Randolph • couple • jm
8
Very good
2026-09-15 • via Nuitee
W
Wayne • couple • gb
10
2026-09-15 • via Nuitee
C
Cody • couple • ky
10
Amazing, checking was a breeze, the views of the mountains from the balcony over looking the town was great!
Pros:

Very clean accommodation, friendly staff

Cons:

Seats on the balcony but something is better than nothing and when ready they cleaned off easy.

2026-09-14 • via Nuitee
R
Roger • solo_traveller • tt
9
Great, as normal,
Pros:

Good breakfast, great service.

Cons:

Better prices.

2026-09-10 • via Nuitee
J
Jonathan • solo_traveller • jm
7
Pros:

The pool

Cons:

The only hotel in the world where check-in and checkout takes 14 pieces of paper and over half an hour. So outdated.. . Please. ..get it together

2026-09-09 • via Nuitee
R
Raymond • couple • us
6
Pros:

Staff and breakfast

Cons:

I feel it should renovate it feels old

2026-09-08 • via Nuitee
K
krystal • couple • us
8
I enjoyed my stay everyone was so sweet from checking in to the servers at breakfast to the lifeguard it definitely felt
Pros:

The staff was friendly and helpful

Cons:

A bit outdated

2026-09-08 • via Nuitee
S
Santanna • couple • gb
5
2026-09-07 • via Nuitee
E
Elain • solo_traveller • jm
8
2026-09-07 • via Nuitee
W
Witter • solo_traveller • jm
10
Excellent customer service, excellent experience. I will be back
Pros:

Breakfast was great

Cons:

Nothing

2026-09-07 • via Nuitee
S
Sonia • couple • gb
9
2026-09-06 • via Nuitee
C
Charmaine • solo_traveller • us
8
2026-09-05 • via Nuitee
C
Charmaine • solo_traveller • us
8
A very good experience and high up on my choice for a few days stopover in Kingston
Pros:

Professional friendly staff. It’s aged and need some updating, but has retained a charming aura. Spacious. Sumptuous breakfast. Hardworking restaurant staff.

Cons:

Inadequate bedroom lighting and lack of a charging station for phones

2026-09-05 • via Nuitee
C
Clyde • solo_traveller • gb
8
Pleasant and comfortable
Pros:

Location was very good. Easy access to transportation and attractions.
Restaurant, food and service was good.

2026-09-04 • via Nuitee
S
Shorn • solo_traveller • tc
10
2026-09-02 • via Nuitee
S
Shorn • couple • tc
10
Enjoyable and restful
Pros:

Always excellent experience

Cons:

Cleanness and friendly staff. Helpful indeed

2026-09-02 • via Nuitee