The Jamaica Pegasus Hotel

Hotels
8.3 (895 reviews)
81, Knutsford Boulevard , Kingston , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Facilities
Cons:
Expensive
Poor Food Quality

Categories

Cleanliness
8.18
Concerns about carpets feeling sticky and lack of deep cleaning mentioned.
Service
9.65
Staff is consistently described as friendly, courteous, and professional.
Location
8.99
The location is not specifically praised or criticized; hence, assigned target rating.
Room Quality
7.64
Complaints about uncomfortable bed and unclean sheets noted.
Amenities
9.17
Pools and facilities are mentioned positively.
Value for Money
7.13
Incredibly expensive for rooms & food noted.
Food and Beverage
6.68
Significant disappointment in food quality and options.
Overall Experience
8.95
Overall mixed sentiments, but positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:34

Property Description

Luxurious Accommodations
Indulge in the modern-style rooms at The Jamaica Pegasus Hotel, equipped with free Wi-Fi, flat-screen cable TV, and a private bathroom.

Exquisite Dining Options
Savor delicious breakfast and buffet lunches at the hotel's restaurant, or unwind at the Blend Bar and Lounge with a wide selection of liquors and cocktails.

Relaxation and Recreation
Unwind on the furnished terrace by the outdoor swimming pool, or enjoy snacks and drinks at the Pool Bar.

Experience the perfect blend of comfort and convenience at The Jamaica Pegasus Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 895 reviews
Cleanliness: 8.18
Service: 9.65
Location: 8.99
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 8.95
M
Margaret family_with_children za
7
2026-06-13 via Nuitee
T
Thompson family_with_children jm
8
2026-06-11 via Nuitee
J
Jenny couple gb
7
The room was very comfortable, food was not as good as I expected and the spa was not as I expected
Pros:

Breakfast was variable.

Cons:

Limited traditional Jamaican food

2026-06-11 via Nuitee
N
Neisha solo_traveller gb
8
Pros:

The location and staff were amazing

2026-06-11 via Nuitee
A
Alejandro couple ar
7
Agradable
Pros:

La ubicación

Cons:

El cuidado de los ascensores o las alfombras en los pisos no de la mejor

2026-06-10 via Nuitee
R
Road10912538639 Business
2
Subpar for the Industry
Pros:

There is nothing luxe about this hotel and check out my review of their sister hotel The Courtleigh. From the sad breakfast and if you're vegan all you're getting for breakfast is the fruit and tea. The ATM was clearly out of money and Patrice at the front desk told me she didn't have any complaints and therefore the issue didn't exist. Then proceeded to tell me to walk 15 min or take a 5 min taxi to the bank. Bizarre at best. The rooms are dated and the conference spaces used for the Caribbean Studies Association conference lacked audio visual staff, equipment and class. Our view was stunted by the ropes for painting using a scaffold and mold on bathrooms that need updating. Yuck, oh and this hotel is incapable of cash advances but thinks it's a leader in the hospitality. Get a room at the Four Seasons instead, for the money I wasted here you'd do better paying more.

2026-06-06 via Tripadvisor
B
batson solo_traveller gy
9
2026-06-06 via Nuitee
3
37pauletter Solo travel
10
Great stay
Pros:

Ackeem was very helpful pleasant great work hectic towards guest. He make sure I was okay with my stay. The room is very nice and clean definitely looking forward to wards a great stay.

2026-06-05 via Tripadvisor
X
X2637EWelizabethw Business
10
Perfect Timing
Pros:

The entire stay was awesome from check-in to check-out
I would like to specifically recognize Renee' who took care of my room, her smile was bright and radiant, she had an amazing drive to provide excellent Customer service
The food was fresh and delicious
The entire property was very clean
Thank you for making my first trip to New Kingston, Jamaica one I will never forget

2026-06-03 via Tripadvisor
H
Henry solo_traveller us
9
Pros:

Hotel was very clean and the staff was very friendly and accommodating.

Cons:

I think the price was too high.

2026-05-30 via Nuitee
B
BrandNewMachine Couples Kingston, Kingston Parish, Jamaica
10
Awesome service plus suites!
Pros:

Booked a single room here to relax and unwind after a busy day that culminated in a gala dinner which was conveniently held in the ballroom downstairs (which was fantastic btw) - by the time wifey and I checked in it was after 10pm and the manager on duty - Nichel was his name I believe, was super accommodating and even upgraded us to a suite as it was so late!
We had drinks at the well stocked bar in the lobby before retiring to our plush suite for the night. Excellent service all round and will definitely return!

2026-05-28 via Tripadvisor
S
Sheriese solo_traveller jm
10
Pros:

Everything

Cons:

Don't dislike nothing

2026-05-26 via Nuitee
N
Nastassia solo_traveller bb
8
Pros:

Excellent service great location

Cons:

A bit dated

2026-05-26 via Nuitee
A
Allan solo_traveller tc
10
2026-05-25 via Nuitee
3
383fayw Friends getaway
10
Nice stay
Pros:

Ackeem is very patient courteous and extremely welcoming. My room on the second floor is very comfortable with a nice view looking forward to a great stay.

2026-05-23 via Tripadvisor
G
Getaway40348366442 Friends getaway
10
Great stay
Pros:

Ackeem was helpful very professional he assisted us with getting our rooms and helped us out with getting connected to the wifi. The room is nice great for the occasion.

2026-05-23 via Tripadvisor
L
Lamarae couple gb
10
Pros:

Amazing place and people

2026-05-18 via Nuitee
N
Nadia solo_traveller us
10
Pros:

The breakfast was very delicious 😋

Cons:

Nothing

2026-05-17 via Nuitee
3
378johnn Solo travel
8
Great stay
Pros:

Although my stay was one night it was pleasant Comfortable all relevant spaces was clean and airy akeem and chassi was great help with instruction on what ever I needed wonderful lads.
Many thanks
John Nash

2026-05-14 via Tripadvisor
M
Marjorie couple us
10
2026-05-12 via Nuitee