Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very helpful, professional and warm staff
Prime downtown location near attractions
Excellent restaurant and breakfast
Spacious rooms and elegant common areas
Clean housekeeping when noted
Cons:
Room maintenance issues (outdated rooms, old mattresses, broken lamp)
Noisy HVAC unit by bed in some rooms
Spa issues: poor lighting and odd hours
Occasional cleanliness lapses (grout, unvacuumed hallways)
Some rooms with internal windows and limited daylight

Categories

Cleanliness
8.5
Generally praised (housekeeping described as spotless and attentive) but isolated issues noted: grout/discoloration in bathroom and hallways not vacuumed for days.
Service
9.8
Consistently excellent: multiple mentions of helpful, responsive, warm and professional staff at front desk, concierge and housekeeping.
Location
9.8
Outstanding downtown location repeatedly highlighted as perfect for exploring Toronto (near St. Lawrence Market / Old Town).
Room Quality
7.5
Mixed to negative: some rooms are very large and comfortable, but several reviews call rooms outdated, mattresses uncomfortable, noisy HVAC, broken lamp and poor lighting.
Amenities
8.9
Common areas and facilities described as elegant and upscale, but spa had inappropriate/blinding lighting and odd hours; overall good but with service/maintenance gaps.
Value for Money
9
Not explicitly quantified but multiple reviewers felt the experience and service justified a high rating and would recommend returning.
Food and Beverage
9.5
Very positive: restaurant praised for excellent cuisine and atmosphere; breakfast described as great and satisfying.
Overall Experience
9
Overall very positive stay with memorable hospitality and strong location; a few maintenance and room-quality issues prevented a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation in the Heart of Toronto

Elegant Rooms and Exceptional Service: Indulge in air-conditioned rooms with modern amenities and impeccable service from the concierge and tour desk.

Dining Excellence: Savor a culinary journey at our restaurant offering a range of American and international dishes, with special dietary options available upon request.

Prime Location and Nearby Attractions: Explore Toronto's finest attractions like Sugar Beach and the Hockey Hall of Fame, all just a stone's throw away from our hotel.

Experience the epitome of luxury and convenience at The Omni King Edward Hotel. Book now for an unforgettable stay in Toronto!

Important information:

Credit card is required at check in for incidentals at 150 CAD. For Debit Card paying customers, full room and tax plus 250 CAD for standard rooms and 500 CAD for suites will be obtained for security deposit at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

9
Based on 2520 reviews
Cleanliness: 8.5
Service: 9.8
Location: 9.8
Room Quality: 7.5
Amenities: 8.9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
R
Robert • family_with_children • cz
9
2026-10-31 • via Nuitee
J
John • couple • us
9
nice stay
Pros:

Staff was helpful and responsive.

Cons:

initial room assignment was not acceptable. After calling front desk was changed to a more acceptable room

2026-10-22 • via Nuitee
Z
Zara • extended_group • cr
10
Pros:

Our stay at the Omni King Edward Hotel was truly wonderful. From the moment we arrived until our departure, we experienced exceptional hospitality.

I would especially like to recognize the kindness, professionalism, and warmth of the entire staff. The front desk team made us feel genuinely welcome, the concierge service was outstanding, and the housekeeping team kept our room absolutely spotless, paying attention to every little detail.

The restaurant deserves special recognition for its excellent cuisine, elegant atmosphere, and, above all, the warm and professional service provided by its wonderful team.

The hotel beautifully combines history, elegance, comfort, and a prime location in the heart of Toronto.

Beyond its beautiful facilities, what truly makes this hotel exceptional is the genuine kindness and dedication of the people who work there.

We left Toronto with beautiful memories, and our experience at the Omni King Edward Hotel was certainly one of the highlights of our trip.

We would absolutely love to return and highly recommend this hotel to anyone visiting Toronto.

Thank you for making us feel so special and welcome!

Cons:

Honestly, there was nothing we disliked about our stay. Everything was excellent, and the experience exceeded our expectations. Our only regret was not being able to stay longer and enjoy this beautiful hotel even more!

2026-10-21 • via Nuitee
Z
Zara • couple • cr
10
2026-10-21 • via Nuitee
M
Michael • family_with_children • ca
7
Pros:

Very large room, with nice amenities and friendly staff. Very good location for downtown Toronto.

Cons:

HVAC unit right beside the bed that was going on and off intermittently very loudly. Broken floor lamp and generally not very good lighting for size of room

2026-10-20 • via Nuitee
K
Kim • couple • us
7
Wonderful location and overall facilities have a nice atmosphere, expected elevated accommodations to match.
Pros:

The location was perfect for our plans. The common areas were pristine, smelled nice and felt upscale

Cons:

The lighting in the spa where you are supposed to relaxer before/after massage was completely inappropriate (blinding led from the ceiling), the guest rooms are outdated and the mattresses are old and not comfortable. The bathroom in particular needed some grout work/bleaching and the hallways remained un-vacuumed for 3 days after someone with a lot of glitter walked through.

2026-10-17 • via Nuitee
C
Christian • couple • lu
9
The Omni Kong Edward Hotel is still doing great - my favorite location downtown Toronto
Pros:

Again Omni King Edward delivered a weloming reception, great room comfort, excellent location and a great breakfast to keep you going. Everytime this hotel delivers what the traveller needs. I recommend you give it a chance next time in Toronto.

Cons:

King Edward is getting older and there is a time or maintenance and an upgrade. However, as gustes we can live with it.

2026-10-17 • via Nuitee
B
Burak • couple • tr
9
Very Nice place to stay
Pros:

Very nice hotel, cozy rooms, lovely staff

Cons:

Spa hours were very odd

2026-10-15 • via Nuitee
S
Susan • family_with_children • ky
7
Decent hotel
Pros:

Modern, clean. Liked that the rooms had some colour and not drab grey or brown - gave it some character. Stayed in a deluxe king - bed was comfy, pillows not so great - they were too thick, great for side sleepers I guess.
Had a great breakfast in the restaurant.
Bar was nice and didnt feel like you were in a hotel.
Location was good.

Cons:

We had a room with windows facing internally onto the other side of the hotel, which was very close, so could see into other rooms, meaning the curtains had the stay shut. Not much daylight!

2026-10-14 • via Nuitee
M
Marta • couple • au
9
This is a beautiful hotel to stay at in Toronto. Our room was very comfortable and spacious. It was a short walk to rest
Pros:

The rooms were spacious and well layed out.
The staff were very responsive and helpful
Comfortable beds
In a great location - although the tramways could be heard from the room day and night.

Cons:

You could hear tramways at night and I’m not sure if the sound of music was coming from a nearby room or events in function room

2026-10-13 • via Nuitee
B
Brandon W H Lee • couple • us
9
I think it is the best looking hotel in Old Town Toronto.
Pros:

The King-sized room is much bigger than expected. Location is very near to St. Lawrence Market and Old Town. The lobby is grand with the giant-sized chess pieces. And, we like our housekeeper - we didn't need our room to be cleaned during our 3 nights stay, but we got extra coffees and water.

Cons:

We didn't really find anything that we didn't like.

2026-10-13 • via Nuitee
A
Adrian • solo_traveller • li
10
2026-10-13 • via Nuitee
M
Mark • couple • gb
9
We enjoyed our stay and would happily revisit
Pros:

Lovely staff who are very willing to please, good location and facilities.

Cons:

Nothing to dislike

2026-10-12 • via Nuitee
S
Shelby • family_with_children • ca
10
2026-10-11 • via Nuitee
T
Thomas • solo_traveller • de
10
Super perfekter Aufenthalt. Danke.
Pros:

Trotz des Financial District ist das Hotel mit seiner Gesamterscheinung her äußerst sympathisch und vielleicht manchmal positiv „altmodisch“.

Cons:

n/a

2026-10-10 • via Nuitee
L
L • couple • gb
10
Super stay and would recommend
Pros:

We had a super stay and would definitely recommend the hotel. Our room was so much larger than expected as was the bathroom. It was exceptionally quiet during the night allowing us to have a good sleep after the hectic days travel and the following days sightseeing. The room was spotless, with fresh bottled water supplied each day and tea/coffee facilities. The room was well equipped too, complimentary toiletries, hairdryer, iron and board. Air conditioning and heating. Reception staff very welcoming and a special mention to Kenny (bar staff) and Prem (restaurant staff) Food was superb!
The Hotel is around a 10 minute walk from Union Station and 10 minutes from St Lawrence’s market with the Distillery district around a 20 minute walk although there is a metro station near by. Although a very busy city we found getting around extremely easy.

2026-10-10 • via Nuitee
M
Martin • solo_traveller • mx
10
Pros:

El lobby es precioso

2026-10-09 • via Nuitee
E
Elisa • extended_group • us
9
A fine luxury hotel with old-world elegance
Pros:

The hotel is conveniently close to the subway station and lots of stores and restaurants. Very clean with nice staff who courteously and quickly responded to our requests for bottled water, extra towels, late check out, connecting rooms and many more.

Cons:

Nothing

2026-10-08 • via Nuitee
B
Bashir • extended_group • gb
10
2026-10-08 • via Nuitee
B
Brian • couple • us
10
2026-10-07 • via Nuitee