Barcelo Guadalajara

Hotels
•
Barceló Hotels & Resorts
8.7 (1778 reviews)
Avenida de la Rosas 2933 , Guadalajara , MX
+52 33 3678 0505

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Helpful staff
Nice pool area
Good location
Cons:
Inconsistent room cleanliness
Some outdated features
Issues with service quality

Categories

Cleanliness
8.09
Some complaints about cleanliness in rooms, notably the sanitary conditions.
Service
9.56
Generally positive experiences with staff, although a few negative interactions were reported.
Location
9.1
Convenient location with options for shopping and dining nearby.
Room Quality
7.55
Rooms are noted to be old and in need of renovation.
Amenities
9.08
Good amenities like the pool, but some noise issues from maintenance reported.
Value for Money
8.54
Mixed feelings on value; some guests felt the accommodations didn't match their expectations for the price.
Food and Beverage
8.59
Food generally well received; some complaints about specific items.
Overall Experience
9.06
Mixed experiences overall, but many guests intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:50

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious guestrooms equipped with flat-screen TVs and MP3 compatible radios. Relax and unwind in a modern setting after a day of exploring the city.

Convenient Location
Located in the heart of Guadalajara's business district, our hotel offers easy access to the World Trade Center, Expo Convention Center, and Plaza del Sol shopping center. Explore the city's attractions and enjoy hassle-free travel with the airport just a short drive away.

Exceptional Dining and Leisure Facilities
Indulge in gourmet dining at Vitrales Restaurant, sip on cocktails at Cantina Sports Bar, or take a refreshing dip in the outdoor pool. Whether you're here for business or leisure, our hotel provides the perfect blend of amenities for a memorable stay.

Book now to experience the perfect blend of comfort and convenience at our hotel in Guadalajara!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Club floor lounge will be closed until further notice. The breakfast and cocktail corresponding to this floor will be made in Executive Floor.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Location

Guest Reviews

8.7
Based on 1778 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 7.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
G
GUILLERMO • family_with_children • mx
8
2026-11-07 • via Nuitee
R
Ramon • family_with_children • mx
8
2026-11-06 • via Nuitee
A
Axel Bertie • couple • mx
3
Progressively getting more annoyed at the lackluster service and mediocre staff hospitality.
Pros:

Location’s perfect for the reasons I choose that hotel

Cons:

Check-In staff was rude, got charged extra without being told, room was barely every cleaned through my stay and when they did show up they just tidied up instead of cleaning for real, constantly missing towels or water bottles or even toilet paper.

The hotel is literally falling apart, my shower head was a telephone-like one, and the screw they used to repair it wasn’t the right one so I couldn’t put it on its support and it kept falling. The entrance façade is falling over, to the point I watched one of the tiles fall on a car; the pool tiles are in a similar situation where last year I cut my hand and this year a friend cut his foot but the hotel said “oh that just happens”.

Hadn’t really had bad experiences in past years since I’ve stayed there every year since 2023, but this year they really went above and beyond to annoy me, I don’t think I’ll come back.

2026-11-06 • via Nuitee
L
Luis • family_with_children • mx
8
Pros:

Los restaurantes

Cons:

El agua, al menos durante la estancia el agua no salia a temperatura adecuada

2026-11-02 • via Nuitee
A
Ana Lorena • couple • mx
8
Pros:

Muy cómodas las habitaciones.

2026-10-31 • via Nuitee
R
Rogelio Jimenez Toledo • family_with_children • mx
9
2026-10-30 • via Nuitee
R
RODRIGO • family_with_children • mx
9
Pros:

La ubicación es excelente y la comida bastante buena

2026-10-28 • via Nuitee
G
Gustavo Adolfo • couple • mx
7
2026-10-28 • via Nuitee
R
Rodriguez • family_with_children • us
9
2026-10-26 • via Nuitee
M
Martha • solo_traveller • gt
10
Comfort, seguridad y ambiente agradable
Pros:

El trato de los botones, muy amables y serviciales

Cons:

Podrían ofrecer pasta y cepillo de dientes

2026-10-24 • via Nuitee
A
andres • solo_traveller • pa
10
el hotel esta muy bien ubicado,el personal muy atento
Pros:

El desayuno fue maravilloso

Cons:

la poca variedad de comida mexicana en la cena

2026-10-23 • via Nuitee
V
VICTOR • couple • mx
8
Buen Hotel, ubicación frente a la expo Guadalajara
Pros:

Fue bien con variedad

Cons:

Las almohadas muy grandes (largas), podrían ser sustituidas en tamaños convencionales

2026-10-18 • via Nuitee
E
Erick • family_with_children • mx
9
Visita de trabajo muy agradable
Pros:

Ubicación y comfort

Cons:

NA

2026-10-17 • via Nuitee
B
Blanca • solo_traveller • mx
9
Confortable, seguro
Pros:

La proximidad con el proposito de mi viaje

Cons:

Un poco caro

2026-10-16 • via Nuitee
K
Karla Pizarro • extended_group • mx
10
Una extraordinaria estancia
Pros:

El desayuno estuvo muy bueno, las almohadas son algo extraordinario y la atención muy buena. Me encantó mi habitación y que me apoyarán para tener una cama extra. Muchas gracias.

Cons:

¿Qué confundieran mi habitación con la de unas ruidosas.

2026-10-16 • via Nuitee
M
Mike Carrasco • family_with_children • mx
2
Un desastre. Mi cuarto tenía goteras y me cambiaron a un cuarto horrible, mucho más chico, donde el
Pros:

El restaurante

Cons:

Mi cuarto tenía goteras y me cambiaron a un cuarto horrible, mucho más chico, donde el baño no servía. Un desastre

2026-10-16 • via Nuitee
A
Angie PiPa • family_with_children • mx
1
Pésima limpieza, habitaciones asquerosas.
Pros:

Nada, pésimo todo.

Cons:

Pésimo servicio de personal, limpieza de la habitación de lo peor, encontramos artículos de las personas que ocuparon antes la habitación, basura, ropa, entre otras cosas, lo que significa que nadie realmente limpió la habitación, se reportó y el hotel no hizo nada.

2026-10-13 • via Nuitee
I
ibañez • family_with_children • mx
9
2026-10-13 • via Nuitee
M
Mia • family_with_children • dk
10
Pros:

Fantastisk morgenmad og lækkert fitnesscenter

2026-10-11 • via Nuitee
C
Claudia • couple • au
8
2026-10-09 • via Nuitee