Hotel G San Francisco

Hotels
8.3 (676 reviews)
386 Geary Street , San Francisco , US
+1 877-828-4478

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near Union Square and cable cars
Clean, modern rooms reported by many guests
Comfortable beds
Friendly and helpful front-desk staff (24-hour reception; named staff praised)
Onsite gym
Many repeat guests and overall strong recommendations
Cons:
Occasional no hot water or poor water pressure / shower flooding risk
Extra charges: internet, taxes/fees and pricey parking reported
Noise/thin walls and squeaky floorboards
Some rooms basic or smaller than expected; limited window opening
Restaurant issues: early closing times and isolated reports of unfriendly staff or voucher problems

Categories

Cleanliness
8
Generally reported as clean and modern in many reviews, though isolated reports of no hot water and some basic/old-feeling rooms.
Service
9
Mostly praised — 24-hour reception and named staff (Irene, Aaron) were helpful and friendly, but a few reports of unfriendly restaurant staff and a missed towel delivery.
Location
9.8
Consistently praised for an excellent central location near Union Square, cable cars and other attractions; felt safe and very walkable.
Room Quality
8
Comfortable beds and chic rooms noted, but some guests reported small or basic rooms, squeaky floorboards, limited window opening and noise from neighbors/streets.
Amenities
7.5
Onsite gym appreciated; parking available but offsite and costly, no complimentary bottled water and internet sometimes charged extra.
Value for Money
7.3
Mixed — some say OK for the price and return repeatedly, while others report unexpected extra charges (taxes/fees/parking) that hurt perceived value.
Food and Beverage
7.8
Mixed feedback: some praise ambience and food, while others mention early restaurant closing times, voucher issues and occasional unfriendly restaurant staff.
Overall Experience
9
Overall positive with many repeat guests and strong recommendations, tempered by occasional operational issues (charges, water/shower problems, noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Amenities
Indulge in the custom amenities, Nespresso coffee machine, and Metis toiletries offered in each contemporary room at Hotel G San Francisco.

Convenient Location
Located just steps away from Union Square and cable car lines, Hotel G San Francisco is the perfect base for exploring the city's major attractions and entertainment venues.

Modern Facilities
Enjoy the convenience of a 42-inch Smart TV, air-conditioning, and a techno gym at your disposal during your stay at San Francisco Hotel G.

Experience the best of San Francisco at Hotel G. Book now to secure your luxurious stay in the heart of the city.

Important information:

A fee will be charged for over-sized vehicles. Please contact property directly for details. Property also offers valet parking.

Please note: The name on the reservation must match the name on the credit card. No third party credit cards.

Hotel G authorizes $75 per night on the credit card provided upon check-in as a temporary authorization hold, in case of any incidentals. If no extra charges are incurred, hold will be released from your account. Processing time could take 5-15 business days depending on your bank, and longer if using a debit or international card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.3
Based on 676 reviews
Cleanliness: 8
Service: 9
Location: 9.8
Room Quality: 8
Amenities: 7.5
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 9
P
Piet • family_with_children • za
8
2026-10-31 • via Nuitee
S
Susan • couple • us
10
2026-10-29 • via Nuitee
M
Miia • solo_traveller • fi
5
Pros:

Clean,nice location

Cons:

No hot water, the room was not like in the description, had to pay extra for internet

2026-10-27 • via Nuitee
C
Christopher • family_with_children • us
10
2026-10-26 • via Nuitee
A
Angie • couple • us
9
Clean, comfortable and modern hotel
Pros:

The hotel was centrally located and the rooms were modern, clean, spacious and very comfortable. I liked that there was a gym onsite as well!

Cons:

There was nothing I disliked.

2026-10-25 • via Nuitee
M
majid • solo_traveller • ae
9
Pros:

قديم

Cons:

قديم

2026-10-20 • via Nuitee
M
majid • couple • ae
9
Pros:

قديم

Cons:

قديم

2026-10-20 • via Nuitee
P
Paul • couple • de
7
Das Hotel ist OK für den Preis
Pros:

Das Hotel hat eine tolle Lage direkt am Union Square, die Zimmer sind recht groß und sauber. Das Gepäck kann nach Check-Out sicher im Hotel aufbewahrt werden.

Cons:

Die Zimmer sind sehr hellhörig: Sowohl die Nachbarn als auch die Straße sind deutlich zu hören. Ich war vor zwei Jahren bereits hier und die Freundlichkeit des Personals stark nachgelassen hat.
Bei unserer Buchung waren außerdem Essensgutscheine enthalten. Das Restaurant schließt an den meisten Tagen bereits um 21:00 Uhr, was sehr früh ist, wenn man tagsüber viel unterwegs ist. Wir waren zu zweit im Zimmer und wollten am letzten Tag zwei Gutscheine einlösen, jeweils einen pro Person und mit separater Bezahlung. Die Restaurantmitarbeiter waren dabei leider sehr unfreundlich und akzeptierten die beiden Gutscheine erst nach längerer Diskussion.
Außerdem wird kein kostenloses Wasser zur Verfügung gestellt.

2026-10-16 • via Nuitee
M
Malia • couple • us
7
2026-10-11 • via Nuitee
S
Susan • couple • us
10
Pros:

Very close to the cable cars and public transit .
Irene checked us in and even called us when our room was ready early. She was so sweet and helpful. If checking in be sure and ask for Irene or Aaron.

Cons:

We asked for towels once from a girl at the front desk and they never were delivered.

2026-10-08 • via Nuitee
D
Debon • couple • us
9
2026-10-08 • via Nuitee
S
Sharon • solo_traveller • au
8
Pros:

Good location
Great bed

Cons:

Nothing i didn't really dislike

2026-09-16 • via Nuitee
J
Juan • couple • us
10
2026-09-13 • via Nuitee
M
Mohammad Zafar • solo_traveller • in
10
Pros:

Everything was good about this hotel!
Ambience, location, food and staff!
10/10 👍

2026-09-06 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-09-04 • via Nuitee
S
Sebastian • solo_traveller • no
8
2026-08-30 • via Nuitee
M
Miguel • couple • es
1
Cons:

reserve con booking y ponía que incluía impuestos y gastos y al llegar me hicieron pagar 300 dólares más

2026-08-30 • via Nuitee
P
P9726SBjustint • Family • High Wycombe, Buckinghamshire, England
8
Hotel g stay.
Pros:

Stayed for 3 nights. Staff were helpful and pleasant to deal with bed was comfortable but room was fairly basic but had what you needed.
Location was ok.

2026-08-29 • via Tripadvisor
E
Elianna • extended_group • us
4
it was ok
Cons:

the water pressure

2026-08-27 • via Nuitee
S
Simone • couple • nz
9
Great Location, Friendly Staff
Pros:

The Hotel had a 24 hour manned reception and the staff were very friendly & helpful. The room was a generous size and had a large king bed that was very comfy. Bathroom was a good size. It was a great location - only 1/2 block from Union Square where pretty much gives you access to anything you want to do - cable car, Macy's, Hop on Hop off bus. It felt safe at night to walk around the area. Locally, we can recommend Lori's Diner for breakfast and Johnny Foley's Irish House for dinner.

Cons:

The floorboards were squeaky in the rooms.

2026-08-26 • via Nuitee