Hotel Elisa Cole

Hotels
8.6 (146 reviews)
elisa cole 10 , Santiago , cl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Cons:
Noise issues reported
Lack of elevator

Categories

Cleanliness
8.68
Room was noted to be clean and well-maintained as mentioned in several reviews.
Service
8.95
Staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
9.19
Highlighted as ideally located near restaurants and public transportation, considered a major advantage.
Room Quality
8.44
Comments varied; some found rooms comfortable while others highlighted issues with specific facilities.
Amenities
8.17
Some amenities like breakfast were praised, while others like lack of an elevator were seen as drawbacks.
Value for Money
8.63
Guests felt that the pricing was fair compared to the services received.
Food and Beverage
7.98
Breakfast received mixed reviews; some found it satisfactory, while others expected more variety.
Overall Experience
8.75
Overall, a positive experience with some noted shortcomings but generally satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Charming Stay in Santiago

Convenient Location: Situated just 4 km from Costanera Center shopping mall, Elisa Cole in Santiago offers easy access to the city's bustling city centre district.

Comfortable Accommodation: Each room at Elisa Cole features essential amenities such as a wardrobe, TV, and a private bathroom. Some rooms even boast a lovely balcony for a picturesque view.

Delightful Dining: Start your day right with a delicious buffet breakfast served every morning at the property, ensuring you're fueled up for a day of exploration.

Ready to experience the charm of Elisa Cole in Santiago? Book your stay now and create unforgettable memories in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 146 reviews
Cleanliness: 8.68
Service: 8.95
Location: 9.19
Room Quality: 8.44
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.98
Overall Experience: 8.75
P
PATRICIA • solo_traveller • cl
10
Pros:

La ubicacion

2026-05-29 • via Nuitee
A
Angelica Soledad • solo_traveller • cl
8
2026-05-27 • via Nuitee
E
Eduardo • family_with_children • cl
6
Aceptable estadía
Pros:

El desayuno, muy bueno y el personal super agradable.

Cons:

Internet muy débil e inestable.
El TV cable presentó problemas que no permitieron verla.
En la habitación 107 se escucha todo lo que está pasando dentro y fuera de las instalaciones.

2026-05-26 • via Nuitee
K
kelly • couple • br
9
Pros:

A Localização é ótima e o pessoal é muito acolhedor e muito solícito. Trata-se de um hotel pequeno, o que permite uma maior proximidade com os funcionários e uma sensação de estar em um lugar conhecido. A cama é confortável e o quarto e banheiro são de bom tamanho.

Cons:

Embora eles tenham dado um jeito de encontrar algo para eu comer todos os dias (sou intolerante não celíaca a glúten) o café poderia ter um pouco mais de opções e variedades. E o chuveiro às vezes demorava um pouco para ligar. Mas nada que não indique o hotel.

2026-05-19 • via Nuitee
A
Ana Luisa • solo_traveller • cl
8
Pros:

personal muy amable, excelente ubicacion

2026-05-17 • via Nuitee
R
Robin • solo_traveller • gb
7
OK!
Pros:

Reasonable breakfast. Not a bad location. Comfy bed.

Cons:

Shower was cold. Later discovered a tap to turn the heat up. Staff turned it back down during cleaning!
Booked a room with a balcony, but no chairs to sit out on the balcony... and no chairs in the room you could take out!

2026-05-09 • via Nuitee
T
Tellez • solo_traveller • cl
8
Pros:

Lo que mas destacó es el trato del personal

Cons:

Que no había shampoo en la habitación

2026-04-02 • via Nuitee
X
Ximena • family_with_children • cl
7
Pros:

la habitación y el baño, cómoda, moderna

Cons:

Que nos tuvimos que duchar con agua helada.

2026-03-25 • via Nuitee
F
Fernanda • couple • cl
9
Estadía agradable y buena ubicación.
Pros:

La ubicación es muy apropiada, ya que se encuentra en un pasaje sin salida, lejos de ruidos molestos.

Cons:

Podría ser mejor el desayuno, la calidad del té.

2026-03-24 • via Nuitee
S
Stefano • couple • it
8
2026-03-24 • via Nuitee
G
Gorbe73 • couple • it
8
2026-03-22 • via Nuitee
D
Daniel • solo_traveller • co
10
2026-03-16 • via Nuitee
D
Dreves • couple • cl
7
Pros:

La ubicación

Cons:

Que no haya habido agua caliente para ducharse el segundo día debido a un desperfecto en las calderas

2026-03-16 • via Nuitee
J
Jorge • solo_traveller • pe
9
Pros:

Ubicación, relación precio / valor recibido muy buena

2026-03-14 • via Nuitee
R
Rodrigo • couple • pe
8
2026-03-14 • via Nuitee
S
Sebastian • extended_group • uy
10
Excelente
Pros:

El hotel todo lo que ofrece lo tiene excelente, habitaciones modernas, muy limpio todo, camas cómodas y buen desayuno acordé al nivel

Cons:

Todo estaba muy bien

2026-03-13 • via Nuitee
K
Kovacevic Acuňa • extended_group • cl
10
2026-03-09 • via Nuitee
M
maria isabel • solo_traveller • cl
10
excelente, lugar limpio y cómodo
Pros:

Lugar muy limpio y cómodo, buena ubicación cerca del metro, céntrico varias tiendas y lugares para comer cerca en un pasaje seguro.

Cons:

hay que subir escaleras para acceder a las habitaciones

2026-01-31 • via Nuitee
M
Mariella • couple • ch
9
Pros:

Tutto il personale attento ai nostri bisogni.
Bravissimi!

Cons:

Nulla

2026-01-31 • via Nuitee
M
Maximiliano • solo_traveller • ar
8
2026-01-25 • via Nuitee