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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Panoramic Views of Houston’s Skyline
Experience the breathtaking beauty of Houston's skyline from our spacious rooms at DoubleTree by Hilton Hotel Houston Greenway Plaza. Enjoy floor-to-ceiling windows that offer stunning panoramic views, creating a memorable stay for our guests.
Luxurious Amenities
Indulge in our hotel's top-tier amenities, including access to a gym, an outdoor pool, and relaxing dry saunas. Unwind and rejuvenate in style, whether you prefer a workout session, a refreshing swim, or a soothing sauna experience.
Culinary Delights and Convenience
Savor Texan cuisine and signature cocktails at Edloe’s the Lounge bar in our large open lobby area. For added convenience, Starbucks coffee is available onsite. Explore the diverse dining options and enjoy a seamless stay with us.
Book now and discover the perfect blend of comfort and luxury at DoubleTree by Hilton Hotel Houston Greenway Plaza.
Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
They give free cookies & the water was hot. Location was convenient
$40 parking per night. The tub was dirty & clogged , we changed rooms & that tub could’ve been cleaner aw well
Loved it so beautiful
Breakfast was 18$ 🥹😔
View/location
Dear Hotel Management,
I am writing to formally complain about my recent stay at your hotel. Unfortunately, the condition of the property and the lack of communication regarding major issues made my stay extremely unpleasant and unacceptable.
Upon arrival, I was moved to different rooms multiple times because the initial rooms were not properly cleaned. The sheets and comforters were dirty, and there were also issues with water backing up in the shower and sink.
The third room was clean, but the front door lock was defective. I had to go down to the front desk several times because I was unable to get into my room. Eventually, a very nice engineer came to the room and resolved the issue. I appreciate his professionalism and assistance, but I should not have had to repeatedly leave my room and contact the front desk simply to gain access to my room.
Most concerning, however, was that there was no running water throughout the entire hotel last night. Despite this significant issue, the hotel continued checking guests in without notifying them beforehand. Guests should have been informed of a situation this serious before being allowed to check in so they could make an informed decision about whether to stay.
The combination of unclean rooms, plumbing problems, a defective room lock, and the complete loss of running water is far below the standard I expected. I paid for a hotel room with basic cleanliness, security, and access to essential services, none of which were consistently provided during my stay.
I am requesting that management review this situation and provide an appropriate refund or compensation for the significant inconvenience and disruption caused. I would also appreciate a written response explaining how these issues occurred and what steps will be taken to prevent other guests from experiencing the same problems.
I look forward to your prompt response and a fair resolution.
Sincerely,
Princess’s.
216-239-8741
The room was very cold and we could not find a thermostat
The hotel is very elegant and stylish. However, there were no slippers in the room, which would have been a nice addition. The location is not very convenient for using public transportation, so it is necessary to have a car or take a taxi to get around. The price was reasonable and fair for the quality of the hotel.
The pool was good and nice .
No escalators , no complimentary breakfast
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