Hotel Cleveland Autograph Collection

Hotels
•
Autograph Collection
8.4 (472 reviews)
24 Public Square , Cleveland , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
High Parking Fees
Dark Rooms

Categories

Cleanliness
7.4
There was a mention of the rooms being dark and concerns raised about the carpet.
Service
9.4
Exceptional service is highlighted with specific mentions of helpful staff members and personalized attention.
Location
8.9
The hotel is praised for its proximity to downtown activities, enhancing the overall experience.
Room Quality
7.9
The rooms were described as nice, but there were comments about darkness which affected the perception.
Amenities
8.4
The hotel offers modern amenities that complement its historical charm, contributing to a pleasant stay.
Value for Money
7.9
Value perception is moderate; while some enjoyed the offerings, the high parking fees were noted.
Food and Beverage
8.9
The food and beverage service received compliments, particularly in personal experiences at the bar and restaurant.
Overall Experience
8.4
Overall experiences have been overwhelmingly positive with particular praise for staff interactions and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:19

Property Description

Historic Downtown Cleveland Charm
Located on Public Square, steps away from Tower City Center, Renaissance Cleveland Hotel offers a blend of history and modern convenience.

Luxurious Amenities
Indulge in the 24-hour fitness centre, grand ballroom, and rooms equipped with 42-inch cable TVs, plush seating areas, and coffee makers for a comfortable stay.

Culinary Delights
Savor American favorites at Sans Souci or enjoy signature cocktails at Lobby Court Bar, offering a vibrant dining experience for guests.

Immerse yourself in the vibrant city life with nearby attractions like Progressive Field, Rock & Roll Hall of Fame, and more. Book your stay at Renaissance Cleveland Hotel for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Connecting rooms are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.4
Based on 472 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.4
D
Danielle • couple • us
10
Hell, if I could’ve stayed longer, I would’ve it was just so pleasant so so wonderful. The staff was amazing. The food w
Pros:

The property was amazing

Cons:

The way it was decorated styled. It was absolutely stunning. The staff was amazing.

2026-09-17 • via Nuitee
L
Lucija • couple • hr
10
2026-09-14 • via Nuitee
E
Egidio • family_with_children • it
7
Soggiorno super
Pros:

Hotel suggestivo, staff eccezionale, accoglienza super

2026-09-05 • via Nuitee
R
Rudy • couple • ae
8
A bit worry after housekeeping enter the room without knocking.
Pros:

Hotel is great. Comfort room and clean bathroom. The front desk was accommodating and welcoming.

Cons:

When we were in the room, it was 802, in front of elevator. Housekeeping entering a room without knocking is a severe breach of protocol in the hospitality industry. I shouted and housekeeping left without saying sorry. we have to be careful if in the room, make sure the door latch is locked.

2026-09-03 • via Nuitee
K
Kimberley • couple • us
10
2026-08-24 • via Nuitee
D
Denise • solo_traveller • us
8
2026-08-23 • via Nuitee
T
THOMASFROMDAMASCUS • Family • Damascus
10
...the Hotel Cleveland was central to the main attractions to be seen in Cleveland, today!
Pros:

I booked our Cleveland hotel at the Hotel Cleveland from July 30th until August 1st, 2026.
This, Hotel Cleveland is a “Marriott Autograph Collection Hotel Property” and is one of the first: Marriott Autograph Collection Hotel Properties that I have stayed in quite a few years.
Everything was great as far as the arrival to the hotel. The on-street porters were gratuitous and very helpful.
Unfortunately, we had a very long delay at the Marriott Elite Check in Desk, but finally we were taken to our room which was an upgraded to a suite. My grandson and I were both very happy with this suite as it was both functional and large at the same time.
I must admit that the suites bathroom was probably the largest bathroom that I had ever encountered at any Marriott property!
The bathroom was all in white marble and had a walk-in shower that could of fit twelve people!
We had a lovely view of downtown Cleveland from all the suites windows.
I must admit that we both enjoyed this hotel as one of the best for our short American Holiday!
We did extend our stay due to some major issues, but Cleveland is a great place to extent ones stay!
Our check out process was seamless and expeditious.
It was very nice stay, but what we both enjoyed more was the Hotel Cleveland top restaurant called: Mowrey’s.
Never the less, the Hotel Cleveland was central to the main attractions to be seen in Cleveland, today!

2026-08-22 • via Tripadvisor
G
Gwen • family_with_children • mq
10
Pros:

Le côté « old Town » et l’élégance

2026-08-19 • via Nuitee
9
942cherynf • Couples
10
Excellent hotel, outstanding service, and a great fitness center
Pros:

Hotel Cleveland is a beautiful property in a fantastic downtown location. It’s within easy walking distance of restaurants along the river, the Rock & Roll Hall of Fame, Cleveland Browns Stadium, and plenty of downtown dining.

The hotel itself is impressive—thoughtfully designed, with a beautiful lobby and quiet, comfortable rooms. But what really stood out to us was the service. The front desk agent who checked us in (unfortunately, I didn’t get her name!) was friendly and efficient, the bellhop was courteous and quick, and the valet was incredibly helpful and fast. The valet parking was expensive, but actually less than what other hotels in the area charge.

As people who like to get our workouts in while traveling, we were especially impressed with the fitness center. It goes well beyond the typical hotel gym, with lots of Life Fitness cardio equipment, dumbbells, a universal machine, kettlebells, foam rollers, a BOSU, a battle rope, and even a SYNRGY360 functional training unit. It was one of the better-equipped hotel gyms we’ve encountered.

Overall, Hotel Cleveland combines a beautiful property, excellent location, and genuinely attentive service. We’d definitely stay here again when visiting Cleveland.

2026-08-15 • via Tripadvisor
A
Amy • solo_traveller • us
9
Pros:

Thank you

Cons:

Thank you

2026-08-14 • via Nuitee
P
Park • family_with_children • kr
10
Pros:

very nice!

Cons:

nothing

2026-08-07 • via Nuitee
F
Federica • family_with_children • it
9
Hotel consigliato
Pros:

Camera spaziosa con due televisori!

Cons:

Non c era il forno a microonde, fondamentale per chi viaggia con bambini.

2026-08-06 • via Nuitee
S
SM734 • Business • Washington DC, District of Columbia
10
Great location and nice historic hotel
Pros:

The hotel has a great location on Public Square and is an easy walk to the stadiums and bars and restaurants in downtown Cleveland. They have really done a nice job of preserving the historic feel of the hotel, particularly in the lobby, while updating the rooms.

The bar and breakfast area was expensive for what you got, but otherwise I have nothing but nice things to say about Hotel Cleveland.

2026-08-02 • via Tripadvisor
7
738pattiel • Family
10
Great experience!
Pros:

We had a great experience at Hotel Cleveland! The hotel is beautiful and our room was comfortable and spotless!
We had both dinner and breakfast in the hotel restaurant. Both were excellent (the bread pudding for dessert was delicious!)
Our server for dinner was Lily and breakfast was Jakeal (I don't think I'm spelling her name correctly, sorry.) Both were very attentive, friendly and made great recommendations on the menu!
Highly recommend both hotel and restaurant!

2026-07-26 • via Tripadvisor
B
Brittany • solo_traveller • us
10
2026-07-25 • via Nuitee
R
randy • solo_traveller • us
10
2026-07-25 • via Nuitee
S
Shlomi • solo_traveller • il
1
2026-07-24 • via Nuitee
S
Shlomi • solo_traveller • il
1
2026-07-24 • via Nuitee
C
Carpenter • couple • us
10
Great
Pros:

Excellent hospitality

Cons:

Beautiful Hotel

2026-07-22 • via Nuitee
C
Coastal38352343406 • Friends getaway • Youngstown, Ohio
4
NOT A GOOD LARGEST SUITE EXPERIENCE with a view ?!
Pros:

“LARGEST” Room Suite previously had 1.5 bathrooms. This time barely 1 bathroom the size of a closet! Dirty cleaning rags left in bar sink. Toilet seat missing parts. NO wash clothes in room at all!! Bitchy and condescending front desk staff unfamiliar with room types and unapologetic. Refused to allow us to speak to manager and said none would set up a meeting with us. Refused to let us leave our car with valet after checkout to attend Guardians game unless paid additional nights fee for valet and again wouldn’t speak to tot General Manager as requested. The bar lobby is lovely and breakfast was good as was staff at both times. A significant change from prior bookings there. IDK if will be back…

2026-07-20 • via Tripadvisor