Renaissance St. Louis Airport Hotel

Hotels
•
Renaissance Hotels & Resorts
7.9 (1203 reviews)
9801 Natural Bridge Road, St. Louis , Saint Louis , us
+1 314-429-1100

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful and attentive staff
Convenient location near the airport
Cons:
Cleanliness issues noted
Additional charges for amenities

Categories

Cleanliness
6.93
There were mentions of molded food in the refrigerator and dirty floors, affecting the cleanliness perception.
Service
8.9
Staff was very attentive to needs and provided excellent customer service throughout the stay.
Location
8.94
The location is convenient and close to the airport, which is appreciated by many guests.
Room Quality
7.89
Some guests mentioned uncomfortable beds and outdated room conditions, affecting the overall quality perception.
Amenities
7.92
The amenities like the pool and bar were noted, but there were complaints about additional charges for breakfast.
Value for Money
6.88
Several reviews expressed disappointment with many add-on charges, suggesting poor value for the price paid.
Food and Beverage
7.43
Breakfast quality was noted to vary, with some attendees feeling that it did not meet expectations.
Overall Experience
8.3
Overall experience was still rated positively due to clean facilities and excellent staff, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:09

Property Description

Convenient Location and Amenities
Less than a mile from Lambert-St. Louis International Airport, Renaissance Hotel offers free airport shuttles and indoor/outdoor pools for a relaxing stay.

Modern Comforts
Guests can unwind in modern rooms with a 37-inch flat-screen TV, free HBO channels, and convenient work desk.

Nearby Attractions and Activities
Located close to popular destinations like St. Louis Zoo and Ameristar St. Charles Casino, Renaissance Hotel provides easy access to exciting local attractions.

Book your stay at Renaissance Hotel now to experience comfort and convenience at its best!

Important information:

Please note that a deposit of USD 50 per room night will be charged at check-in for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Wed, Sep 2, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

7.9
Based on 1203 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 7.43
Overall Experience: 8.3
H
H4877GYjoej • Family
4
Molding food
Pros:

I was extremely disappointed with my stay. The accommodations were poorly maintained and did not meet basic cleanliness or comfort expectations. To make matters worse, there was moldy cheesecake sitting out in the lobby, which was both unappetizing and concerning from a health and sanitation standpoint.

The staff was also unfriendly and unhelpful throughout our visit. Instead of feeling welcomed, we felt like an inconvenience whenever we had a question or needed assistance.

Overall, the poor accommodations, lack of cleanliness, and unfriendly customer service made for a very unpleasant experience. I would not recommend staying here, and I hope management takes these issues seriously.

2026-07-27 • via Tripadvisor
R
Roshandra • family_with_children • us
10
2026-07-23 • via Nuitee
T
Thompson • couple • us
10
2026-07-20 • via Nuitee
S
Sheree Lana • couple • us
10
NA
Pros:

NA

Cons:

NA

2026-07-20 • via Nuitee
P
Phillip • solo_traveller • us
7
Pros:

Bed was comfortable. Pool indoors and out. Locations near the airport with quick shuttle service. The shower was quite nice.

Cons:

We would have been billed for the stay that we already paid for if we didn't bring it up. We were evacuated from the hotel for about half an hour with a fire alarm, that was eventually cleared by the fire department. There was some garbage under the bed. We don't actually like down pillows and that's what was there.

2026-07-20 • via Nuitee
J
Jalen • couple • us
10
2026-07-19 • via Nuitee
M
Mae • solo_traveller • us
10
Comfortable
Pros:

The building is stunning and the lay out of the hotel is beautiful

Cons:

Nothing at all

2026-07-19 • via Nuitee
E
English • couple • us
10
2026-07-16 • via Nuitee
K
Kendrick • couple • us
1
2026-07-13 • via Nuitee
P
Parker • solo_traveller • us
10
2026-07-13 • via Nuitee
T
Tom • solo_traveller • us
8
2026-07-12 • via Nuitee
A
aleiyahg • Solo travel
4
Eh
Pros:

Wow, for an expensive hotel, I am disappointed. The only thing nice about this hotel is the gym and the bed, and truly, that is hard to mess up. For starters, $20 a night to park in the hotel when it’s $100+ a night is quite insane. Also, no breakfast? Anyways, the bathroom… what the world, why am I reaching behind me to grab toilet paper? I had to take it off the holder so I could comfortably reach for it instead of reaching behind me. Secondly, no instructions on how to use this bougie shower head (the detachable one), and how uncomfortable that I have to stand under the shower head close as all ever to the drain because it tilts little to none, so the 75% of the shower is literally not being used because you can’t. On to the sleep area of the room, no microwave, that’s crazy… with how much was spent on the room, you’d think it’d have a microwave, and the knobs on the lamps were terrible. I’d have to click it multiple times to get it on and off. I just didn’t even use them except the one that worked on the other side of the room… ALSO, the WiFi is TERRIBLE. Like I’ve gotten better WiFi at the Comfort Inn… and the remote. I almost chucked this thing across the room, which wouldn’t have mattered because it doesn’t work anyways. You have to wait 10 Mississippis to click the next button on the remote. It took me 5 minutes to put a show on and turn it up because the remote was not working properly. Anyways, the fitness center was nice, had a lot of options, and the bed was comfy.

2026-07-09 • via Tripadvisor
L
Lynn • solo_traveller • us
9
2026-07-06 • via Nuitee
C
Cdothemostt • couple • us
10
2026-07-06 • via Nuitee
B
Bernice • couple • us
8
Overall, I enjoyed my stay—the hotel was comfortable, relaxing, and welcoming, but I was disappointed that parking wasn’
Pros:

What I like most about the Renaissance Hotel in St. Louis is the beautiful atmosphere, comfortable rooms, and convenient location. I also enjoy the pool area, the restaurant and bar, and the overall relaxing feel of the hotel. The staff is friendly and welcoming, which makes the stay even more enjoyable.

Cons:

The room itself was comfortable, but I didn’t like that I had to pay an additional fee for parking. I feel that parking should be included in the hotel stay, especially for paying guests.

2026-07-05 • via Nuitee
P
Peebles • solo_traveller • us
1
2026-07-04 • via Nuitee
G
Gary • couple • us
4
2026-07-03 • via Nuitee
J
Jacqueline • family_with_children • us
8
2026-07-02 • via Nuitee
M
Megan • solo_traveller • us
4
2026-07-01 • via Nuitee
B
Booze • couple • us
1
Pros:

Nothing at all it's been 30
Days still no refund for my deposit

Cons:

Everything still haven't received my deposit

2026-06-28 • via Nuitee