King George

Hotels
7.9 (1414 reviews)
334 Mason Street , San Francisco , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Charming atmosphere
Helpful staff
Great location
Historical building
Cons:
Cleanliness issues
Small room sizes
Limited amenities

Categories

Cleanliness
6.86
The carpet was dirty in one review, indicating cleanliness is a concern.
Service
8.83
The staff were described as friendly and attentive, contributing positively to the overall experience.
Location
9.37
The location is praised multiple times for its convenience and proximity to attractions.
Room Quality
6.82
The room size was noted as small and noisy, with some descriptions of dated accommodations.
Amenities
7.85
While amenities like breakfast and staff assistance are positive, there are complaints about limited facilities.
Value for Money
7.31
The amenities fee is mentioned as non-negotiable, suggesting some question the value.
Food and Beverage
7.86
Breakfast was mentioned as sufficient but lacking in variety.
Overall Experience
8.33
Overall positive experiences despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Central Location in Union Square
Experience the vibrant energy of Union Square at our San Francisco boutique hotel, a part of Oxford Hotel and Resorts, LLC. Explore upscale shopping and dining just steps away.

Modern Amenities and Sustainable Toiletries
Relax in European-style rooms featuring flat-screen TVs, iPod clock radios, and tea/coffee facilities. Pamper yourself with sustainable toiletries in the en suite bathroom for a luxurious stay.

Exciting On-Site Activities and Services
Indulge in a variety of activities included in the $20.00 per night Amenity Fee, such as High-speed WiFi, Newspapers, Flowater station, and access to games like pool table, darts, and shuffleboard.

Book now to enjoy the perfect blend of luxury and convenience at King George Hotel in San Francisco!

Important information:

Please note: The property accepts reservations and will rent rooms and other facilities to people under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred; or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 1414 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.33
H
Hongyu solo_traveller cn
9
2026-07-23 via Nuitee
G
Gustavo extended_group ar
8
2026-07-20 via Nuitee
Y
yannick solo_traveller fr
10
2026-07-18 via Nuitee
M
maria isabel couple mx
10
2026-07-17 via Nuitee
J
J2368YViras Family
10
AAA
Pros:

The Best in the West . We will come back here next year. Front desk employees are very helpful and kind and it makes us feel very comfortable

2026-07-16 via Tripadvisor
A
Adventurer721619 Business
10
Boutique Comfort at a Budget Price!
Pros:

I recently stayed at the King George Hotel in San Francisco and took a chance on this lesser-known brand among all the big chains in the city. I was extremely pleasantly surprised. The front desk and reception team were outstanding, and the overall service felt well above what I expected from a “budget” hotel. My room was on the smaller side and the building does show its age in places, but it was very clean and thoughtfully appointed, with thick towels, comfortable bedding, quality French-milled soaps, and nice fixtures. I also appreciated the practical touches like convenient power outlets, in-room coffee, and modern TV connections. The lobby bar, common areas, and breakfast setup were all inviting and enjoyable, making it an easy place to relax or get a bit of work done. I’d highly recommend King George Hotel for business travelers or solo guests; families may want to book more than one room due to the compact size, but overall this was a great stay and I’m glad I gave it a try.

2026-07-16 via Tripadvisor
L
lisahV5325JJ Family
2
King George has horrible, disrespectful staff
Pros:

Horribly treated by manager and front desk staff regarding my handicapped cousin being accommodated. Prepaid reservation on Travelocity in June, called the hotel on July 2nd, arrived July 8th. After many arguments with them, we were told to get out of the hotel that day. I called 911. We were finally left in peace to finish our stay. I was outraged at the low level of respect we received. Also, the carpets were filthy, elevator fit 4 people, no locks on the windows. Stay away from The King George Hotel!

2026-07-16 via Tripadvisor
J
Javier Angel solo_traveller ar
7
2026-07-16 via Nuitee
P
patrick solo_traveller us
10
2026-07-15 via Nuitee
J
Jürgen solo_traveller at
6
2026-07-14 via Nuitee
J
Joy Tsugawa solo_traveller us
9
2026-07-12 via Nuitee
W
Wu solo_traveller us
8
Pros:

The location is good. The staffs were very helpful.

Cons:

The room was a little too small, especially for the washroom.

2026-07-12 via Nuitee
M
Mobile08172536206 Couples
4
Spooky room and smells old
Pros:

Great location. Close to union Square. Atmosphere is nice in the lobby area. But smell old carpet and erie in every floors. Room is very small and old looking. The water pressure is s super low and almost no water at all. The phone in the room is broken and can't even be use to call front desk. The worst part is this hotel is Haunted.!!! My husband being touch by ghost in the bathroom not once but 4 times. He thought it's water that touch his skin, but when he looked down the toilet, there is no water. He jumped and turn on the light and go back sit down again on the toilet. And he felt the touch again. That's when rushing out and realized this place is haunted. We stayed in room 909

2026-07-10 via Tripadvisor
M
Molchan solo_traveller us
10
Pros:

Good location in downtown, clean room

2026-07-09 via Nuitee
J
jamie solo_traveller us
1
I would think if you was a manager you would be trained better than that for racial profiling me the
Pros:

I would never come back to a place like that racial profiling someone and homophobic and lying about what payment method they want and being a manager of a facility like that she lied and said she wanted a credit card not at debit card that we don't use or take credit card but the whole time and the website is Dave takes credit card and debit cards it's written in the agreement paper and then she told me she said if the credit card don't have my name on it that I can't get a room and my white friend came with me and we came together so by his skin color he was authorized to get a room but I had to go to another motel to get a room and she refused to give me a room and she told me that she didn't send charge my card because I didn't have a credit card but she lied she committed a crying and she slide my card and put my money in limbo I was on vacation and she made sure I got off the premises because she was a boss and she feel like she's untouchable but I'm following these papers on Monday and against her even that she gave me my money back because you don't do black people like that because one thing about it slavery is over and you don't do nobody like that racial profiling somebody and homophobic and calling me sir and I'm a transgender woman I have I have the same gender on my license like she has on hers but she don't want to say sorry and she wait 20 minutes and then she say sorry because it's not in her heart to say sorry and I want her name and she didn't want to give me her name and I said hey I said well I can take it off the front of your picture they look like they wanted to jump on me all three of the people behind the desk and so they have a mob and that's how they act and so I would never recommend nobody there and I would never come back there because I already see they think everybody is from the streets and I have a big house in Lancaster she probably don't even have a house but yet she...

Cons:

I like nothing about that because she was not going to give me nothing and it was kind of crazy how can my me and my white friend come which is my boss came and he was okay jon planners he's a famous artist and I work for him and it was so bad that that the color of my skin was not the right one to get one because she specifically want not a debit card with a credit card and she said don't worry all your money is there and she sliding anyway and the cop said it's a crime

2026-07-05 via Nuitee
D
DanielP3573 Family
8
MUY BUENO, PERO ....... VERY GOOD, BUT ......
Pros:

muy buen hotel, no es un hotel nuevo y requiere ciertas modificaciones, entiendo que es un hotel viejo con aspecto algo vintage pero podrian mejorar ciertos detalles en mobiliario que ya se ve viejo y sin mantenimiento, en mi caso la cortina de la ventana del baño estaba rota y olia muy pero muy mal, en la habitacion hay un modem en el techo con focos prendidos que no te dejan dormir ya que te deslumbran en la noche y en la television muchos canales se ven pesimo, la imagen se congela y se pixelea haciendo imposible ver el canal, y esto de la TV es la segunda vez que me sucede en el hotel, por oto lado ofrecen pan, cafe y te por las malñanas de muy buena calidad y la atencion del personal es excelente, asi como la ubicacion del hotel, otro punto importante es que el elevador tarda demasiado en subir y bajar. en general es un muy buen hotel por su personal atento, limpieza y ubicacion insuperable

Very good hotel. It is not a new property and could benefit from some renovations. I understand that it's an older hotel with a somewhat vintage feel, but there are certain details that could definitely be improved, especially some of the furniture, which looks worn out and poorly maintained.

In my case, the bathroom window curtain was torn and had a very strong unpleasant odor. There is also a modem mounted on the ceiling in the room with bright indicator lights that stay on all night, making it difficult to sleep because they are very distracting. In addition, many of the TV channels have poor reception—the picture freezes and becomes pixelated, making them impossible to watch. This is actually the second time I've experienced this issue at the hotel.

On the positive side, they offer complimentary bread, coffee, and tea every morning, all of very good quality. The staff is outstanding—friendly, attentive, and professional—and the hotel's location is excellent. Another point worth mentioning is that the elevator is extremely slow, both going up and down.

Overall, it is a very good hotel thanks to its attentive staff, cleanliness, and unbeatable location.

2026-07-02 via Tripadvisor
L
Lopez solo_traveller gt
10
Pros:

Ubicacion.

Cons:

Instalaciones antiguas.

2026-07-02 via Nuitee
S
samirka solo_traveller us
10
Great location
Pros:

Great location with everything you need nearby. The staff was very friendly, welcoming, and always happy to help. The hotel was also incredibly quiet, which made it easy to get a great night's sleep. I would definitely stay here again.

2026-07-01 via Nuitee
J
John solo_traveller us
10
2026-07-01 via Nuitee
G
Guadalupe couple us
10
Hotel in prime location at SF
Pros:

Location, parking garage is literally across the street, the muni (train) is about 6min away as well as time square, close go restaurants and cafe. Neighborhood is clean and feels safe at night. Staff are very welcoming, they’ll hold your luggage for a long time while you venture out after check out. Beds are really comfortable.

Cons:

Everything was fine.

2026-06-29 via Nuitee