King George

Hotels
7.9 (1454 reviews)
334 Mason Street , San Francisco , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Charming atmosphere
Helpful staff
Great location
Historical building
Cons:
Cleanliness issues
Small room sizes
Limited amenities

Categories

Cleanliness
6.86
The carpet was dirty in one review, indicating cleanliness is a concern.
Service
8.83
The staff were described as friendly and attentive, contributing positively to the overall experience.
Location
9.37
The location is praised multiple times for its convenience and proximity to attractions.
Room Quality
6.82
The room size was noted as small and noisy, with some descriptions of dated accommodations.
Amenities
7.85
While amenities like breakfast and staff assistance are positive, there are complaints about limited facilities.
Value for Money
7.31
The amenities fee is mentioned as non-negotiable, suggesting some question the value.
Food and Beverage
7.86
Breakfast was mentioned as sufficient but lacking in variety.
Overall Experience
8.33
Overall positive experiences despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Central Location in Union Square
Experience the vibrant energy of Union Square at our San Francisco boutique hotel, a part of Oxford Hotel and Resorts, LLC. Explore upscale shopping and dining just steps away.

Modern Amenities and Sustainable Toiletries
Relax in European-style rooms featuring flat-screen TVs, iPod clock radios, and tea/coffee facilities. Pamper yourself with sustainable toiletries in the en suite bathroom for a luxurious stay.

Exciting On-Site Activities and Services
Indulge in a variety of activities included in the $20.00 per night Amenity Fee, such as High-speed WiFi, Newspapers, Flowater station, and access to games like pool table, darts, and shuffleboard.

Book now to enjoy the perfect blend of luxury and convenience at King George Hotel in San Francisco!

Important information:

Please note: The property accepts reservations and will rent rooms and other facilities to people under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred; or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 1454 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.33
H
hyoko • solo_traveller • jp
5
エレベーターの故障が辛かった。
Pros:

ユニオンスクエアやパウエル駅に近く、どこに行くにも便利だった。
冷房がないため窓が開く造りになっており、爽やかな風が入って心地良かった。

Cons:

滞在中4日滞在中の2日はエレベーターが故障しており、8階の私は昇り降りに大変な思いをした。また、以前に宿泊された方々の評価を読んで、コンチネンタルブレックファーストがあるものと思っていたが、なくなっていたようで残念。

2026-09-16 • via Nuitee
J
Jamico • couple • us
5
Would have felt more worth it if the elevator worked and we had a fridge.
Pros:

The location of the hotel was great. Close enough to downtown. Very close to the Nintendo store which I didnt realise when booking, but was a pleasant surprise.

Cons:

The rooms were decent but did not have a refrigerator which would have been nice, so there was no where to store food. The evelators were also no lt working during our stay, and the stair cases are extremely narrow, making it very difficult to carry luggage up the stairs especially when other people are trying to come down the stairs.

2026-09-15 • via Nuitee
• couple • ch
6
Bewertung Hotel King George San Francisco
Pros:

Alle waren sehr nett und bemüht. Das Bett war sehr gemütlich. Der Eingangsbereich war sehr schön ausgestattet.

Cons:

Der grauslige Teppich überall und vor allem im Zimmer. Der sollte weg! Gegen Laminat austauschen. Und das es nach 4 Tagen am morgen auf einmal keine Croissants mehr gab, was in der Beschreibung im Preis enthalten war. Man bekam nur noch Kaffee. Meine Kollegin hatte ein neues Fenster. Ich hatte ein uraltes Fenster in meinem Zimmer. Ich brauche immer frische Luft, wenn ich das Fenster aufschieben wollte musste ich aufpassen das es nicht rausfiel.

2026-09-13 • via Nuitee
D
Dekel • solo_traveller • il
10
2026-09-13 • via Nuitee
M
Maria • solo_traveller • ar
10
Pros:

Couzy and well located

2026-09-12 • via Nuitee
M
Manfred • couple • at
9
Gute Unterkunft in der Nähe vom Zentrum und den U-Bahnen und dem öffentlichen Verkehr
Pros:

Das auch ein Bügeleisen und Bügel İş da war war ungewöhnlich. Dass die Klobürste fehlt ist anscheinend in Amerika so üblich
Auch Kaffee und Kuchen am Morgen war super.
Ganz nahe zur U-Bahn-Station
Auch nicht so weit weg von den cable Car

Cons:

Die Betten waren etwas höher als gewohnt aber das war kein Problem aber für manche vielleicht ungewöhnlich.
Wie gesagt die fehlende Klobürste ist aber in Amerika üblich

2026-09-09 • via Nuitee
S
Steven • couple • us
7
Great location, light on amenities
Pros:

Location is excellent

Cons:

In room coffee maker did not work. Informed front desk, was not corrected. Last day elevator out of order, had to bring luggage down eight flights of stairs.

2026-09-09 • via Nuitee
B
bouchra • solo_traveller • ma
8
2026-09-07 • via Nuitee
D
Dongjin • solo_traveller • kr
1
Pros:

,

Cons:

.

2026-09-06 • via Nuitee
S
steve • solo_traveller • us
9
2026-09-06 • via Nuitee
S
Siegmeth • solo_traveller • at
7
Ausreichend für Stadtbesichtigung
Pros:

Die Lage war top und das kleine Frühstücksangebot war toll weil nicht erwartet.

Cons:

Die Zimmer zu klein. Schimmel an der Wand und fleckiger Teppich.

2026-09-05 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-09-04 • via Nuitee
M
Masters • family_with_children • us
8
We love the King George
Pros:

Architecture, location to tourist attractions

2026-09-04 • via Nuitee
S
Sonja • solo_traveller • nl
10
Pros:

Elke ochtend kon je lekker een bakje koffie of thee halen met wat lekkers erbij. Na een lange dag kwamen we dan terug bij het hotel en gingen we nog even een paar potjes poolen. Eenmaal terug op.de kamer was het bed lekker opgemaakt. Ook het personeel was super aardig we hebben echt genoten.

Cons:

Helemaal niks

2026-09-02 • via Nuitee
S
Susy • solo_traveller • it
3
Pros:

Good location, clean room

Cons:

There's a 15$ extra amenity charge per day, consider this when booking since it's on top of whatever you pay online.

Bed is very high but at least comfortable
No Aircon

Only 1 small lift

2026-08-31 • via Nuitee
B
Beatriz • couple • mx
9
Great location
Pros:

Location , nice clean , good coffee

Cons:

The windows do not block the noice

2026-08-30 • via Nuitee
G
Guy • solo_traveller • gb
7
2026-08-28 • via Nuitee
M
Martin • family_with_children • cz
7
Okay stay in the heart of the city, easy parking for a reasonable price
Pros:

Location and a garage across the street with a reasonable overnight price

Cons:

Old dirty carpets in the corridor and in the room

2026-08-26 • via Nuitee
A
Adrian • couple • gb
3
Good value but photos do not reflect what you get
Pros:

Location, breakfast, staff

Cons:

Dirty, small bedroom and even smaller bathroom. Dirty carpets, window and curtains. The photos on booking.com do not reflect what you get.

2026-08-24 • via Nuitee
2
242nancyl • Business
2
Good Front Deck but Management is LACKING
Pros:

’m giving this hotel 2 stars, and it’s not because they wouldn’t refund a non-refundable reservation. I completely understand that I booked a non-refundable rate and accept responsibility for that.

Our company books hotels in this area fairly often because we have staff coming in from out of town for work projects. For this particular project, our staffing needs changed and we ended up booking another hotel that could better accommodate the team. Rather than lose this reservation, I called to see if we could simply move it out about a month for another staff project. I wasn’t asking for our money back at all.

The hotel front desk could not have been nicer. They were kind, accommodating and told me moving the dates would not be an issue. I was genuinely grateful, especially since I understood they were under no obligation to make an exception.

The problem was that Expedia still needed management approval. Expedia reached out multiple times over three days and received no response.

That is why this is a 2-star review.

If management had simply said no, I would have accepted it. It was a non-refundable booking, after all. What I don't appreciate is having such a helpful front desk tell a repeat business customer that they are happy to accommodate the change, only to have management be nowhere to be found when approval is actually needed.

We've used this hotel off and on for about two years because the location is convenient for our staff. It isn't the most modern or nicest hotel, but that never bothered us because convenience and good service mattered more.

The front desk deserves credit for being so kind and helpful. Unfortunately, a hotel also needs responsive management. After Expedia repeatedly tried to reach someone without success, we decided it was time to take our future staff bookings elsewhere.

It's their loss. Our staff have booked this hotel as their go to because many of the out of town staffers like that it's near Union Square so they have things to do at night. Well, we found another place that is more modern now. It's not Union Square but at least I know that I can get a hold of the manager.

2026-08-23 • via Tripadvisor