Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Noisy environment

Categories

Cleanliness
5.63
Multiple mentions of dirty and poorly maintained rooms indicate below standard cleanliness.
Service
8.6
Staff were frequently described as friendly and helpful.
Location
9.14
Consistently praised for being in a great location close to restaurants and transit.
Room Quality
6.09
Comments reflect discomfort and that the room quality is outdated.
Amenities
7.12
Basic amenities available, but several reviews indicate they could be improved.
Value for Money
7.08
Prices are fair for the location, but not justified by room quality.
Food and Beverage
7.63
Breakfast was positively mentioned, but no extensive offerings described.
Overall Experience
7.1
Overall experience mixed with some positive aspects but many negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:41

Property Description

Luxurious Accommodation
Experience the epitome of elegance at Hilton London Olympia. Our spacious, air-conditioned rooms with stylish bathrooms and modern amenities provide the perfect retreat in the heart of Kensington.

Culinary Delights
Indulge in a gastronomic journey at our Society Restaurant, offering a delectable menu of British cuisine. Unwind with a drink at the trendy Society Bar or grab a coffee at our on-site cafe for a quick pick-me-up.

Convenient Location
Situated on Kensington High Street, our hotel is a stone's throw away from the Olympia Exhibition Centre and provides easy access to central London's attractions. With nearby transport links, including bus stops outside the hotel, exploring the city is a breeze.

Book your stay at Hilton London Olympia now for an unforgettable blend of luxury, convenience, and culinary excellence.

Important information:

Please note guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that extra beds are subjected to availability and just upon confirmation from the hotel.

Please note WiFi is free for honors members.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 37 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

7.3
Based on 5216 reviews
Cleanliness: 5.63
Service: 8.6
Location: 9.14
Room Quality: 6.09
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 7.1
E
elaine couple gb
5
2026-05-30 via Nuitee
D
Dania couple sa
8
2026-05-30 via Nuitee
M
Meri family_with_children ua
9
2026-05-30 via Nuitee
J
Jon family_with_children gb
7
perfect location for West London and Kensington areas
Pros:

perfect location for West London and Kensington areas

Check-in was speedy and simple. Staff friendly and happy

Cons:

Corridors and rooms were a little tired.

2026-05-30 via Nuitee
P
Pauline couple gb
9
2026-05-29 via Nuitee
M
Morrow solo_traveller ae
5
2026-05-29 via Nuitee
M
Michelle solo_traveller gb
7
A good spacious hotel with great selection of breakfast foods. Mostly polite and helpful staff. Some of the areas are ge
Pros:

I like that the hotel was spacious and clean.

Cons:

Some of the furniture was rather worn and old. There were no bedside plugs and bathroom fixtures and fittings were broken such as the handle on the bath which was difficult for me as I have a disability.

2026-05-29 via Nuitee
A
Andrew solo_traveller gb
8
Cons:

Air con was not very effective.

2026-05-29 via Nuitee
M
Michalis solo_traveller gb
7
2026-05-29 via Nuitee
H
Hussam couple iq
10
Thank you
Pros:

Location

Cons:

It was good overall

2026-05-29 via Nuitee
J
Jayeshkumar solo_traveller ae
8
2026-05-28 via Nuitee
C
Craig solo_traveller gb
6
Have to say 6.5/10
Pros:

Bed was comfy
Location was amazing
Car park

Cons:

Booked a double and was given a single due to overbooking..
Shower was rubbish ..
No fresh air in room
Breakfast was completely disorganised

2026-05-28 via Nuitee
A
Anthony solo_traveller qa
4
Hot and stuffy
Cons:

AC didn’t work, hot stuffy room

2026-05-28 via Nuitee
S
Sarah family_with_children gb
9
Fantastic hotel, fabulous staff, would recommend to anyone travelling especially with children.
Pros:

The hotels location was perfect for us, outside of the city centre but easily commutable. The area was clean safe and perfect for families. The breakfast was great, lots of choice and all yummy! Every single member of staff that we came across was fabulous nothing was too much, they were friendly welcoming and made a real effort to enhance our experience, thank you all so much.

Cons:

The air conditioning wasn’t very effective although we were grateful for any cold air we could get.

2026-05-28 via Nuitee
A
Ann solo_traveller gb
6
Reasonable room at a hotel very convenient for the Kensington OLympia
Pros:

Closeness to Kensington Olympia; convenience of having restaurant on site; comfortable bed; effective air conditioning throughout (stayed in a heatwave); efficient staff managing the (apparently unexpected) large amount of guests arriving for breakfast

Cons:

Breakfast, which was overcooked and cold, especially as staff had to move some guests to the bar after serving themselves due to their apparent surprise at the numbers of people expecting breakfast; lack of signage to guest bedrooms, almost impossible to find my room.

2026-05-28 via Nuitee
S
Sevda couple tr
5
2026-05-28 via Nuitee
V
Victoria solo_traveller br
2
Awful
Pros:

Nothing

Cons:

Everything. Dirty. Bed bugs. Very bad hotel.

2026-05-28 via Nuitee
M
Maria solo_traveller gb
2
2026-05-27 via Nuitee
J
Jorge family_with_children ve
8
2026-05-27 via Nuitee
L
Lesley solo_traveller gb
5
2026-05-27 via Nuitee