Starhotels Metropole

Hotels
•
Starhotels
8.5 (2934 reviews)
Via Principe Amedeo 3 , Rome , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly staff
Cons:
Poor breakfast quality
Limited food options
Minor service issues

Categories

Cleanliness
7.89
Some reviews mentioned cleanliness as acceptable but indicated room for improvement.
Service
9.36
Positive feedback on staff service; however, minor issues related to breakfast service affected overall sentiment.
Location
9.4
Repeatedly praised for its excellent location near public transport and major attractions.
Room Quality
8.85
Descriptions of spacious and comfortable rooms were positive overall.
Amenities
8.38
Amenities were generally good, though some reviews highlighted limited snack variety.
Value for Money
8.84
Perceived as acceptable value given location and room quality, but food issues negatively impacted perception.
Food and Beverage
6.39
Significant negative feedback regarding breakfast quality and food hygiene raised concerns.
Overall Experience
8.86
Overall stay described positively despite specific service and food complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:28

Property Description

Luxurious and Convenient Accommodation
The Starhotels Metropole in the heart of Rome offers modern and elegant rooms for a comfortable stay. Perfect for unwinding after a day of exploring the city's wonders.

Delicious Dining Options
Indulge in a rich buffet breakfast to kickstart your day at the Apicio restaurant. Savor typical Roman, national, and international dishes. The Bistrot Rendez-Vous bar offers a wide selection of drinks in an intimate setting.

Impressive Amenities
Enjoy complimentary access to the fitness room, perfect for staying active while traveling. The hotel also features 9 meeting rooms for seamless event planning and a private garage for added convenience.

Book your stay at the Starhotels Metropole for a memorable experience in Rome.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

The photos provided are purely indicativeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.5
Based on 2934 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 6.39
Overall Experience: 8.86
D
Dave • couple • gb
8
Fantastic stay in Rome made better by the comfortable room and facilities at this hotel. Reasonably priced and friendly
Pros:

Location was great!

Cons:

We liked everything ☺️

2026-09-18 • via Nuitee
N
Nichola • solo_traveller • gb
10
Pros:

Great location

2026-09-18 • via Nuitee
J
Julian • couple • co
9
espectacular estadia
Pros:

ubicacion y habitacion

Cons:

pedi una caja de desayuno para llevar porque salia temprano y no me la alistaron

2026-09-17 • via Nuitee
Y
Yvonne • solo_traveller • gb
3
2026-09-17 • via Nuitee
A
Ann • family_with_children • gb
8
Good
Cons:

Air con was temperamental

TV was also an issue

2026-09-17 • via Nuitee
A
Antoine • family_with_children • fr
10
Pros:

L’hôtel était parfait à tous points de vue.

La chambre était très confortable, propre, spacieuse et parfaitement équipée. Nous avons également beaucoup apprécié le petit-déjeuner, très complet, varié et de qualité.

L’emplacement est idéal pour visiter Rome, avec de nombreux sites accessibles facilement à pied ou en transports. Malgré sa situation centrale, l’hôtel reste très agréable et calme.

Le personnel a été professionnel, accueillant et disponible tout au long du séjour. Une très bonne expérience, nous y retournerions sans hésiter.

2026-09-16 • via Nuitee
S
Sebastian • solo_traveller • ar
10
Mí hotel en Roma
Pros:

La ubicación cerca de Termini, la atención del personal, el desayuno!

Cons:

Nada

2026-09-16 • via Nuitee
K
Kei • couple • jp
10
2026-09-16 • via Nuitee
F
Frank • couple • us
10
Very Nice Hotel. Comfortable and in a Great Location.
Pros:

The room was small but it was all we needed with a King Bed as requested. The hotel is very close to Rome Termini and also close to Colloseum and other sites. We did go to Trevi and Pantheon from here and it was reasonably close as well. Lots of restaurants all around this Hotel. Overall a great experience.

Cons:

It was exactly as expected. If I had to say one thing, it was pressure by staff to purchase breakfast at Hotel. I wanted to experience all the small restaurants for our meals and glad we did.

2026-09-15 • via Nuitee
S
Stefano • solo_traveller • it
10
Eccellente hotel anche per clientela business
Pros:

Hotel frequentato sia da turisti che da una clientela business. Io ci vado per lavoro, e trovo veramente molto comodo il grande piano di lavoro di cui sono dotate le stanze. Ti straordinariamente comodi e ottima insonorizzazione.

2026-09-15 • via Nuitee
S
Sharron • couple • au
10
Fabulous hotel would highly recommend
Pros:

Location close to central rail station. Fabulous breakfast lots of choice. Room was spacious. Staff excellent.

Cons:

Could not work TV

2026-09-14 • via Nuitee
T
Tracey • couple • au
8
2026-09-14 • via Nuitee
T
TONY • couple • ca
9
2026-09-13 • via Nuitee
P
phillip nigel • solo_traveller • gb
6
Pros:

The hotel was central

Cons:

Rooms were very small for what we payed

2026-09-13 • via Nuitee
T
TONY • family_with_children • ca
9
2026-09-13 • via Nuitee
M
Marcus • family_with_children • ch
8
2026-09-12 • via Nuitee
E
Emily • couple • us
10
the staff is excellent. very helpful
Pros:

very comfortable. nice.

2026-09-11 • via Nuitee
J
J W • couple • au
9
A lovely stay in a great location
Pros:

Everything. Great venue

Cons:

We received an SMS shortly before staying, stating that a discretionary % tip would be applied to our bill on check-out.

On check-in we advised the staff member we did not wish to pay the tip. (We didn't believe a tip was justified when all we did was stay in a room for 1 night without using any other services or facilities. We had paid enough for the room).

At check-out we confirmed that the expected room price and city tax were to be charged to our card, plus another tax, which we did not query because 'another tax' is quite common in our travel experiences. Turns out it was the tip we had mentioned. So it appeared it wasn't discretionary. They charged it without discussing it and called it a tax.

To the hotels credit we contacted them after departure and they refunded the 'tip' immediately, appologising beautifully for the inconvenience etc. All credit to the member involved.

So our feedback is that discretionary tipping should not be 'taken' without confirming with the customer at check out and called a tax. The responsibility was on us to say we didn't wish to pay it rather than them asking if we wished to pay it.

2026-09-11 • via Nuitee
M
MIHO • extended_group • jp
10
Pros:

ローマで携帯をなくしてしまい、フロントに相談したら親切にタクシー会社に電話したりネットで調べたり手を尽くしてくれて感謝しています。ホテルの中ももちろん綺麗で快適でした。

2026-09-11 • via Nuitee
E
edson • family_with_children • br
7
Em geral bem porem oncafevda manha é um ponto fraco.
Pros:

localizaçao ótima, quarto confortavel, atendimento geral e limpeza bons

Cons:

café da manha fraco: costumo ficar neste hotel com certa frequência e notei que o café decaiu muito - pouca variedade de frutas, pães, queijos (na Itália - imagine! não tinha muçarela de búfala!). Além disso, notei que a reposição dos alimentos estava bem ruim, tínhamos que ficar solicitando o tempo todo.

2026-09-11 • via Nuitee