Starhotels Metropole

Hotels
•
Starhotels
8.5 (2838 reviews)
Via Principe Amedeo 3 , Rome , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near Termini/train and metro
Friendly, helpful staff reported by many guests
Clean, comfortable rooms with occasional upgrades
Good facilities (spacious hall, decent gym)
Cons:
Consistent complaints about breakfast quality and service
Occasional housekeeping/replenishment shortcomings
Some rooms are small and bathrooms slightly dated
Extra charges/tips and higher taxes noted by some guests

Categories

Cleanliness
8.4
Rooms generally described as clean and comfortable; a few guests noted days when rooms weren't thoroughly cleaned and occasional lack of replenishments.
Service
9
Staff frequently described as friendly and helpful, though isolated reports of poor communication (notably breakfast staff) and unsolicited tip charges lowered consistency.
Location
9.7
Consistently praised as excellent and very close to Termini/train and metro; many guests highlighted convenience for sightseeing and surrounding restaurants.
Room Quality
8.3
Rooms described as comfortable with some guests receiving upgrades; some comments about small room sizes and slightly dated bathrooms despite renovations.
Amenities
8.8
Facilities positively noted (spacious hotel hall, decent gym, general comfort); overall amenities seen as consistent with a comfortable stay.
Value for Money
7.8
Mixed impressions: some found pricing reasonable, others pointed to higher room taxes and added tip charges that reduced perceived value.
Food and Beverage
7.1
Repeated complaints about breakfast quality, limited variety and bad coffee, plus service issues (table seating and staff behavior) on several occasions.
Overall Experience
8.9
Most reviews describe a very positive stay — comfortable rooms and excellent location — tempered by intermittent breakfast and housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious and Convenient Accommodation
The Starhotels Metropole in the heart of Rome offers modern and elegant rooms for a comfortable stay. Perfect for unwinding after a day of exploring the city's wonders.

Delicious Dining Options
Indulge in a rich buffet breakfast to kickstart your day at the Apicio restaurant. Savor typical Roman, national, and international dishes. The Bistrot Rendez-Vous bar offers a wide selection of drinks in an intimate setting.

Impressive Amenities
Enjoy complimentary access to the fitness room, perfect for staying active while traveling. The hotel also features 9 meeting rooms for seamless event planning and a private garage for added convenience.

Book your stay at the Starhotels Metropole for a memorable experience in Rome.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

The photos provided are purely indicativeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.5
Based on 2838 reviews
Cleanliness: 8.4
Service: 9
Location: 9.7
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.1
Overall Experience: 8.9
R
Robertorro • couple • cl
10
Pros:

La ubicación del hotel es excelente. Sin estar en una zona demasiado concurrida, tiene acceso fácil a la mayoría de los puntos turísticos más importantes. El hotel tiene muy buena presentación. La atención de su personal es amable y cooperadora. El barrio es entretenido, por sus restaurantes y publico turísitico.

Cons:

Creo que está bien en todos los aspectos

2026-10-28 • via Nuitee
D
domenico • couple • it
8
Pros:

Posizione ottima, vicino stazione Termini e metropolitana. Vicinissimo anche un noleggiatore di scooter e tanti ristoranti.

Cons:

Le dimensioni della camera. Il bagno un pò datato nonostante la ristrutturazione

2026-10-27 • via Nuitee
L
Laurynas • couple • lt
7
Best location, clean and cozy.
Pros:

Location, location, location! We loved the spacious hotel hall and the junior suite was quite nice, we had small room with tv and bedroom on the ninth floor. it was air conditioned.

Cons:

Poor breakfast, bad coffee. anyway there is plenty of breakfast cafes around. We had poor replenishments of the room, one day no water, another day no coffee.. in the end they ask to leave tips for staff :)

2026-10-26 • via Nuitee
J
Jo-Ann • couple • au
10
Very relaxed and was a real treat after travelling on train for the past 3 weeks it was such a treat
Pros:

It was a beautiful hotel. The location was excellent and the walk around the hotel was interesting. The room was wonderful and we were given an unexpected upgrade. Breakfast was excellent.

Cons:

I liked all of the hotel.

2026-10-26 • via Nuitee
B
Bilyan • couple • bg
7
2026-10-25 • via Nuitee
L
Luc • couple • be
10
2026-10-25 • via Nuitee
A
anna • solo_traveller • it
10
Sono stata benissimo
Pros:

L’accoglienza

2026-10-21 • via Nuitee
Y
YAYOI • family_with_children • jp
8
Pros:

駅から近く大変便利なところにありました。
部屋も清潔で快適でした。

Cons:

特にありません。

2026-10-20 • via Nuitee
E
Eva and Larry • couple • us
10
Wonderful Stay
Pros:

Comfortable and great location

Cons:

Nothing

2026-10-19 • via Nuitee
R
Robyn • couple • us
3
2026-10-18 • via Nuitee
A
Aleksandra • solo_traveller • rs
7
Great location, near the metro and train station. Avoid breakfast!
Cons:

The operation of the restaurant serving breakfast could be improved. It is a problem for people staying alone because all the dining tables are joined together for many more people.
I had the inconvenience because I tried to sit at one table after I asked two people who were already sitting there and they told me that the seat was free. When I came back with the plate and tried to sit down, the waitress came up to me and started yelling at me that I was alone and I couldn't sit there because it was a table for four. I was very uncomfortable. Nowhere was it written that the table was reserved and no table was for two, nor for one person! This behavior of the waitress is totally unacceptable and the waiters should improve their communication skills with the guests.
Also, for the four breakfasts I had in this hotel, they did not change a single dish that was offered.

2026-10-18 • via Nuitee
2
2010Shalom • couple • il
8
Pros:

ליד הרכבת. ארוחה מושקעת בבוקר. מפואר למדי.

Cons:

יקר יחסית. לקחו 10 אירו על טיפים בלי לשאול יותר מדי.

2026-10-15 • via Nuitee
J
Joanna • family_with_children • au
8
A good central place to stay in Rome
Pros:

Good location (close to the train station), a decent gym, clean and spacious room.

Cons:

Higher room taxes than other hotels, the rooms weren't thoroughly cleaned each day.

2026-10-11 • via Nuitee
C
Caleffi • couple • us
10
2026-10-10 • via Nuitee
A
Antonio • solo_traveller • pt
10
Pros:

Excellent hotel with great location, facilities and confort. Room was perfect

2026-10-09 • via Nuitee
Y
Yu Hsu • extended_group • tw
8
2026-10-09 • via Nuitee
R
Ramin • couple • us
10
2026-10-08 • via Nuitee
M
MAURICIO • couple • br
10
Pros:

Quarto muito confortável!

2026-10-08 • via Nuitee
D
David • couple • us
10
Perfect
Pros:

The room was great and the location could not have been more convenient to the Trains and Metro.

2026-10-07 • via Nuitee
O
OSAMU • extended_group • jp
9
ローマの初日、最終日にオススメなホテル。
Pros:

テルミニ駅から近いのに、静かな通りにあり、周りも四つ星ホテルなので治安も良いのが良かった。
また、中は広く、バスタブもあり快適だった。

Cons:

特にない

2026-10-07 • via Nuitee