The Kartrite Resort and Indoor Waterpark

Hotels
7.9 (1315 reviews)
555 Resorts World Drive , Monticello , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good view from room balcony
Cons:
Poor cleanliness
Maintenance issues
Disappointing amenities

Categories

Cleanliness
6.69
The hallways were dirty and not vacuumed, common areas had garbage piled up.
Service
10
Sandra at the front desk was friendly and helpful, standard quality for this hotel tier.
Location
9.16
Standard location quality for this hotel tier, convenient access.
Room Quality
7.7
Room had maintenance issues, such as rust and faulty fixtures.
Amenities
7.15
Waterpark and arcade had several attractions out of order.
Value for Money
6.68
Overall, this place is wildly overpriced for what you get.
Food and Beverage
7.64
Buffets were not well supervised, ran out of items frequently.
Overall Experience
8.19
Overall experience fell short of expectations based on price paid.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Luxurious Accommodations
The Kartrite Resort and Indoor Waterpark offers 324 guest suites with modern amenities and select suites featuring terraces or balconies. Each suite is equipped with a microwave, fridge, and coffee machine for your convenience.

Dining Variety
Indulge in a culinary adventure with 6 on-site restaurants catering to every palate. From pub fare and craft beers at Harvey’s Wallbanger to fine dining at Bixby’s Derby, there's something for everyone. Don't forget to satisfy your sweet tooth at Pop's Sweet Shoppe.

Endless Entertainment
Experience non-stop fun with a plethora of activities including an arcade, laser tag, high ropes course, climbing wall, and more. And with New York's largest indoor water park, adventure awaits at every turn.

Book now for an unforgettable stay at The Kartrite Resort and Indoor Waterpark.

Important information:

Please note, guests must be at least 21 years old to check-in.

The resort fee includes the following:
• Self-parking
• Select daily activities and crafts
• Wireless internet access
• Waterpark towels
• Daily in-room coffee (Keurig K-cup)
• Electric car charging stations
• Self-service washers and dryers
• Access to hiking trails, map and nature guidebook
• Movie nights
• Children’s waterpark life jackets

All reservations are subject to a $30 cancelation processing feeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7.9
Based on 1315 reviews
Cleanliness: 6.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 7.15
Value for Money: 6.68
Food and Beverage: 7.64
Overall Experience: 8.19
E
Elizabeth • extended_group • us
10
2026-09-14 • via Nuitee
I
Imran • family_with_children • us
10
2026-09-12 • via Nuitee
R
Roman • family_with_children • us
9
2026-09-11 • via Nuitee
F
Fursova • solo_traveller • us
10
Pros:

Чисто, спокойно, удобно! Персонал приветливый отзывчивый!

2026-08-29 • via Nuitee
E
Elexis • family_with_children • us
4
There are signs all over for no smoking or vaping but there were people smoking and vaping every where we went. We had a
Pros:

The property was nice, and clean.

Cons:

I did not like the location, there were not many food places around.

2026-08-25 • via Nuitee
J
Johan • family_with_children • us
10
Pros:

Excelente

2026-08-24 • via Nuitee
A
AlonNudelman • solo_traveller • il
8
2026-08-21 • via Nuitee
E
Esta • family_with_children • us
8
2026-08-20 • via Nuitee
E
EJAZ • couple • us
1
2026-08-17 • via Nuitee
S
Susanne • family_with_children • de
10
2026-08-17 • via Nuitee
C
Cortes • family_with_children • us
4
Definitely not a great experience and will not recommend
Pros:

The water park itself was great. The room was nice and comfortable.

Cons:

Let me 1st state that I booked a balcony king suite. Upon arrival, once set, we were given our keys to the room, walked in and realized it had no balcony. Went back down to the front desk, explained to the girl the situation, she was clueless and helpless. The manager "fixed" it in the system, we were told to enjoy the park until a room is ready for us. Fast-forward, 2nd room is ready..... we grab our belongings, go up to the room, AGAIN.... NO balcony! We go BACK to the front desk, now the manager comes, gets us in a balcony room, gives us complimentary arcade cards for the kids. We think we're all set, we go up.... the room key doesnt work!!!! Yeah we were over it!! Half the day passed going in n out the park to get a room. The rooms had NO toothpaste, toothbrushes, shampoo, conditioner, soap. They offer NO complimentary coffee, breakfast for your stay. Definitely not a great experience and will not recommend

2026-08-17 • via Nuitee
S
shay • solo_traveller • il
5
Pros:

Water park is pretty good

Cons:

No one cleans your room !! Never.
No food options for adults, non.
Everything is close !!! Bar, no restaurant, nada.

2026-08-12 • via Nuitee
O
Otto • solo_traveller • us
5
Pros:

Nos gustó el alojamiento el trato de las personas muy amables. Y el parque de agua

Cons:

La abitacion sucia mucho polvo y una almohada sucia

2026-08-11 • via Nuitee
K
Kerim • family_with_children • us
10
2026-08-10 • via Nuitee
A
agnhert • family_with_children • ve
9
Pros:

El parque de agua

Cons:

La comida

2026-08-06 • via Nuitee
Y
Yancy • family_with_children • us
9
Muy buen lugar, volvería definitivamente.
Pros:

El personal súper amable! Instalaciones limpias! Excelente ambiente

Cons:

No hay “restaurantes” en el lugar, solo una barra y una tienda de postres…Talvez era por el día pero para las personas que nos hospedamos se complica un poco la cena

2026-08-05 • via Nuitee
W
wangner • family_with_children • us
9
Pros:

Water park, rooms

Cons:

No too many options about food places

2026-08-04 • via Nuitee
C
christopherhY309OG • Family
10
Thank You Gloria!
Pros:

From the moment my family and I walked through the doors at The Kartrite Resort, our entire experience was elevated by one incredible person: Gloria at the front desk.

Let me set the scene. I arrived as an exhausted and, admittedly, pretty irritable father of three small kids, after a grueling two-and-a-half-hour drive. If you’ve ever traveled with young children, you know exactly the state I was in. Gloria took one look at our frazzled crew and immediately put us at ease with her warmth, her upbeat attitude, and a sense of humor that had me laughing before I’d even finished checking in.

Check-in isn’t until 4:00 pm, but Gloria found a way to get my family into our room early — a small miracle that meant the world to us after such a long trip. She was accommodating in every sense of the word, and she went above and beyond to make sure we were taken care of.

Beyond her kindness, Gloria was the consummate professional. She walked us through the property with expert detail, sharing everything we needed to know to make the most of our stay. At no point did I ever feel rushed. She gave us her full attention and made me feel as though I were the only guest in the entire lobby.

Gloria turned a stressful arrival into the perfect start to our vacation. She is a true asset to The Kartrite, and she’s the reason our stay began on such a high note. Thank you, Gloria — you made our trip!

2026-08-01 • via Tripadvisor
B
benmW2201DG • Family
10
Was relaxing and nice
Pros:

The swim amenities were great !! The life guards were awesome

2026-08-01 • via Tripadvisor
2
211indirap • Family
10
Amazing trip 🌸💗
Pros:

I had a amazing time there service was great and the rooms were very clean and I love the waterpark and the arcade my family had a amazing time so I really recommend this place it’s very fun the service is great !

2026-08-01 • via Tripadvisor