Hampton Inn Pittsburgh Greentree

Hotels
•
Hampton Inn
8 (502 reviews)
555 Trumbull Drive , Pittsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Issues with cleanliness
Room downgrade
Uncomfortable mattresses

Categories

Cleanliness
7.08
Housekeeping was problematic as rooms were not restocked, and bathroom cleanliness was a concern.
Service
8.55
Staff were noted to be friendly and accommodating throughout the stay.
Location
8.59
The hotel was conveniently located close to downtown and various attractions.
Room Quality
7.04
Some rooms had issues such as low shower nozzles and uncomfortable mattresses.
Amenities
8.07
General amenities were acceptable, but parking charges were pointed out as excessive.
Value for Money
7.53
The room downgrade and cleanliness issues raised concerns about value for the price paid.
Food and Beverage
9.08
Breakfast was consistently praised and seen as a highlight.
Overall Experience
8.05
Mixed sentiments but a decent overall experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Convenient Location
Located just 12 miles from the Pittsburgh Zoo & PPG Aquarium, the Hampton Inn Pittsburgh/Greentree offers easy access to popular attractions and activities in Pennsylvania.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, cable TV, a coffee maker, hairdryer, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Exciting Nearby Activities
Guests can enjoy a variety of outdoor activities such as rowing, kayaking, and whitewater rafting on the nearby rivers, with Pittsburgh city centre just 8 km away.

Experience a perfect blend of convenience and comfort at the Hampton Inn Pittsburgh/Greentree. Book your stay now for an unforgettable trip!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 6 pm if the hotel is not notified of late arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 502 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
R
Ronald • couple • us
9
Good value, very nice staff
Pros:

Good value, clean room

Cons:

Breakfast was so so, but not bad for free

2026-05-21 • via Nuitee
Z
Z5889LCjob • Business
10
Traveling with Celiac Disease Made Easier Thanks to Jordan
Pros:

During our recent stay at the Hampton Inn, on Trumbull Drive, in Pittsburgh, I had the pleasure of meeting Jordan, who was working the breakfast area, and I felt compelled to recognize her outstanding kindness and professionalism.
I have Celiac Disease and must follow a very strict gluten-free diet. Anyone with severe food allergies knows how stressful traveling and eating away from home can be. Jordan went above and beyond to help me feel safe and cared for. She patiently looked through product specification sheets for the breakfast items being served that morning and helped me identify foods I could safely eat. She did all of this with genuine kindness, patience, and a wonderful smile.
Her compassion and attention to detail made such a difference in my stay. Employees like Jordan are true assets to a hotel because they make guests feel welcomed, valued, and safe. I truly appreciated the extra time and care she gave me, and I hope management recognizes what an exceptional employee they have.
Thank you again, Jordan, for your kindness and outstanding customer service, and also to Mike, at the front desk, for his wonderful sense of humor and big smile.

2026-05-20 • via Tripadvisor
T
Travis • family_with_children • us
8
Pros:

Expensive for 2 nights

Cons:

Price

2026-05-11 • via Nuitee
Y
yessenia • solo_traveller • us
10
Pros:

My bed and pillows were comfy. The temperature was perfect, my favorite thing was that breakfast was available everyday consistently from 6am to 10am.

Cons:

I wish they had a laundromat, and wish the pool was indoors.

2026-05-11 • via Nuitee
R
Rani • couple • us
7
Pros:

Staff at the front desk and for the breakfast were outstanding and accommodating! 5 star 🌟

Cons:

Beds and pillows were not very comfortable.

2026-05-06 • via Nuitee
R
rebeca • solo_traveller • us
5
2026-05-03 • via Nuitee
F
Fitzgerald • couple • us
10
I would come back again nice hotel
Pros:

Close to a lot of places

Cons:

Everything was fine

2026-05-02 • via Nuitee
R
Reginald • couple • us
9
2026-05-02 • via Nuitee
N
Nai • extended_group • us
1
Pros:

Nothing. Never got the room i reserved.

Cons:

Service. They never officially checked me in. They told me there were no rooms available and there were also a waiting list for rooms to become available. Falsely advertised online as available when it wasn't. Wasted everyone's time that thought they had a room booked when they really didn't. I happened to be one of them.

2026-05-01 • via Nuitee
G
gregorywI7279NX • Business
10
good job Janay
Pros:

Janay was so welcoming at breakfast. She made it feel like a home instead of a hotel.

2026-04-30 • via Tripadvisor
J
johnrT3192VG • Solo travel
10
A satisfied customer!
Pros:

Janay at the Hampton inn Greentree Pennsylvania was super helpful and very attentive and accommodating r to all of the guests in the dining room each morning. It was clean well stocked and the food was very good! I would recommend this hotel and I will be back.

2026-04-29 • via Tripadvisor
T
Timothy J • extended_group • us
8
Happy overall
Pros:

I’m happy with the breakfast

Cons:

Parking fees
Why?

2026-04-29 • via Nuitee
M
Mckay • solo_traveller • us
8
My hotel stay
Pros:

The staff were friendly and helped with a lot. The room was nice and the TV was really nice. The shower was pretty good. The breakfest was pretty good.

Cons:

The elevator got stuck a few times. The door going outside got stuck at one point. The room had a few bugs. The pillows on the bed werent good. The internet was ok but kept going out.

2026-04-25 • via Nuitee
9
909lindaq • Family
10
Great stop for the NFL draft!
Pros:

Janay is the best!! So helpful with directions with the NFL draft

2026-04-23 • via Tripadvisor
F
Felicia • couple • us
9
2026-04-21 • via Nuitee
N
Nicole • couple • ca
9
2026-04-20 • via Nuitee
U
upstatenewyorkdude • Family • Queensbury, New York
6
Ok
Pros:

Location was decent, on the edge of Pittsburgh and near highway. Like all Hamptons, it was clean and well kept. Downsides were that wifi was spotty and not always easy to connect to. And unlike most Hamptons, they actually charged for parking ($5/day).

2026-04-14 • via Tripadvisor
G
Gabrielle • couple • us
6
Pros:

The breakfast was good

Cons:

I had to pay for parking at a hotel i already paid to stay at ahead of time and wasn't told about it before booking

2026-04-10 • via Nuitee
H
Hong • family_with_children • ca
10
2026-04-10 • via Nuitee
M
Memoona • extended_group • us
1
Not stay at this property, its cheap for a reason
Cons:

I reserved two rooms, months in advance. My card was charged 3 days before the stay (as per schedule) but I was denied the rooms on property stating they were over booked. I was left stranded in an unknown city at midnight. I wasn’t even reimbursed right away (it took booking.com 45 mins to confirm that I will be reimbursed) so I couldn’t book myself & my guests another room before that. The lady at front desk of Hampton Inn was also very difficult to deal with and kept on changing her statements from the booking is not showing on her end > I can see the booking > oh someone else booked it. It was mid night and not as busy with tourists as she was telling it was. I am certain there was an error in their system and I was a victim.

2026-04-09 • via Nuitee