Hampton Inn Pittsburgh Greentree

Hotels
Hampton Inn
8 (566 reviews)
555 Trumbull Drive , Pittsburgh , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Issues with cleanliness
Room downgrade
Uncomfortable mattresses

Categories

Cleanliness
7.08
Housekeeping was problematic as rooms were not restocked, and bathroom cleanliness was a concern.
Service
8.55
Staff were noted to be friendly and accommodating throughout the stay.
Location
8.59
The hotel was conveniently located close to downtown and various attractions.
Room Quality
7.04
Some rooms had issues such as low shower nozzles and uncomfortable mattresses.
Amenities
8.07
General amenities were acceptable, but parking charges were pointed out as excessive.
Value for Money
7.53
The room downgrade and cleanliness issues raised concerns about value for the price paid.
Food and Beverage
9.08
Breakfast was consistently praised and seen as a highlight.
Overall Experience
8.05
Mixed sentiments but a decent overall experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Convenient Location
Located just 12 miles from the Pittsburgh Zoo & PPG Aquarium, the Hampton Inn Pittsburgh/Greentree offers easy access to popular attractions and activities in Pennsylvania.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, cable TV, a coffee maker, hairdryer, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Exciting Nearby Activities
Guests can enjoy a variety of outdoor activities such as rowing, kayaking, and whitewater rafting on the nearby rivers, with Pittsburgh city centre just 8 km away.

Experience a perfect blend of convenience and comfort at the Hampton Inn Pittsburgh/Greentree. Book your stay now for an unforgettable trip!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 6 pm if the hotel is not notified of late arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 566 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
H
Hosp couple at
5
2026-08-29 via Nuitee
M
Marla couple us
9
2026-08-24 via Nuitee
J
jean-baptiste couple fr
8
2026-08-22 via Nuitee
J
Joel solo_traveller fr
9
2026-08-22 via Nuitee
9
928lexien Solo travel
2
terrible, stay anywhere else
Pros:

the wifi never worked, it was easier to use my cellular data. i could hardly use my phone or work on my computer without having to wait several minutes at a time for the wifi to work- it was constant. worst of all, the whole floor reeked of weed for my whole two night stay. i had called the front desk to complain and was basically ignored. I would love my money back, but that request was denied. but i will literally never stay in this hotel again, not even for free.

2026-08-21 via Tripadvisor
M
Merlene couple us
10
Very efficient & polite will stay there again
Pros:

Very clean

Cons:

Nothing

2026-08-20 via Nuitee
D
Dianna solo_traveller us
7
Pros:

Morning breakfast staff are very attentive and positive in making a full breakfast ready.

2026-08-19 via Nuitee
J
jjsenos4 Business Harrisburg, Pennsylvania
10
Excellent Customer Experience !!!
Pros:

Excellent customer experience and was very pleased with the friendly atmosphere and great service of Mike at the Front Desk !!!

2026-08-18 via Tripadvisor
T
T4320DOjohnd Couples Washington DC, District of Columbia
8
Very nice and clean, but the parking fee sucks!
Pros:

Very nice, very clean, loved the breakfast! However, I did not like the added on parking fee. Come on administration add that in on the top, not in additional fees. This hotel is in a remote location where parking is not at a premium, so please don't insult your guests by adding a parking fee so that you can squeeze some more money out of them. This review isn't for the on-site staff or mangement at all, they're great. It's for you people sitting at the corporate offices deciding what you can do to get some more revenue. Shame on you!

2026-08-17 via Tripadvisor
B
Baileigh couple us
7
Pros:

It was affordable. They provided a list of restaurants in the area and it wasn’t too far away from the places we were planning to go.

Cons:

I didn’t realize until receiving our final receipt after check out that we were charged an add on fee for self parking each night that we stayed. The road up to the hotel was a little bumpy and it was a little difficult to see oncoming traffic when making the turn into the road leading up to the hotel. Our sink had a problem draining our last morning prior to checking out but we alerted the manager of the issue prior to check out.

2026-08-17 via Nuitee
T
Tom family_with_children us
2
Won’t be staying there again.
Cons:

Room was small, bathroom was not cleaned and staff were not helpful.

2026-08-17 via Nuitee
C
Christiane solo_traveller br
7
2026-08-15 via Nuitee
S
Samuel family_with_children us
9
The hampton Inn Pittsburgh, PA Greentree was perfect for our visit to Pittsburgh, PA this Summer!
Pros:

Breakfast was exceptional and the young lady working on Sunday was extremely polite, friendly, and professional, especially handling the duties all by herse;f. The general manager working on Monday was also very polite, riendly, and professional filling in for an employee who was absent from the breakfast area. The hotel while being a little dated ws quite confortable and exceptionally clean. The staff were all friendly and professional at all times. The hotel's location was perfect for our visit for our grandson's golden 9th birthday party and and only about a 15 minute drive to Palm Beach Avenue. We were not there long enough to use the pool but it appeated to be clean and available if we needed to use it.

Cons:

he only thing that I can say was a minor problem is that the hotel signage is insufficient as we could have easily pasted by the location if not using GPS. Otherwise, we would gladly stay here again!

2026-08-15 via Nuitee
M
Marie couple us
10
Pros:

Staff was friendly. Room was clean and quiet

Cons:

Location was a little out of the way, but it was still easy access so it worked

2026-08-11 via Nuitee
J
James couple us
8
Run of the mill.
Pros:

Room was nice. Bed was comfortable, air conditioning worked well.

Cons:

Breakfast was under -staffed, and attendant was overworked. Trash was never dumped and fell about the floor. We had to reuse our towels as room service person said that she didn't have large towels on her cart.

2026-08-10 via Nuitee
O
O7756VNdamianj Business
10
Love and true care
Pros:

The staff here at 555 trumble are amazing. Special shout out to Ms. Janay. She makes sure that our food comes out like a little Caesars pizza “hot and ready”. And she really knocks those sausage links out of the park. Looks like home made cooking .

2026-08-07 via Tripadvisor
B
beth2281 Family Randolph, Massachusetts
2
One problem after another
Pros:

We drove from Boston my daughter is moving in to college this weekend. We checked in on Thursday and it’s been aweful we had to go into 3 different rooms after driving 9 hrs one room the bathroom door didn’t close. They then put us in another room it smelled terrible. He lights keep flickering and the WiFi keeps going in and out. We have stayed in a lot of Hilton’s but this one is by far the worst. We can’t wait to check out in a few days

2026-08-06 via Tripadvisor
O
Orsogiada family_with_children it
9
An excellent solution for visiting Pittsburgh
Pros:

ottima posizione, ad una decina di minuti in macchina dal centro città, letti comodi, colazione varia ed abbondante, piscina piacevole, stanza ben insonorizzata

2026-08-06 via Nuitee
K
Kim family_with_children us
6
Luckily stay was only 2 nights. Dirty room. Highlight - included breakfast.
Pros:

The included breakfast was great except they ran out of coffee the second day which happened to be a Saturday. The offerings were good though - yogurt, hard boiled eggs, dry cereals, oatmeal, eggs, bacon or smoked sausage (one offered per day), breakfast potatoes, scones, bagels, toast, make-your-own waffle (Belgium big or mini’s), juice variety.

Cons:

The only thing that felt clean was the bed. The bathroom counter and shelving were dirty and dusty. Dust was visible in many parts by baseboards and such. The bathroom shelving was the worst though. Had to clean it so we could even use it. Made sure to wear socks or slippers at all times.

The only day they cleaned (clean every other day), they just removed dirty towels. Didn’t remove trash. We had to request new towels. No beds were made but honestly I was ok with that.

2026-08-06 via Nuitee
K
Keshav couple ca
2
Decent breakfast, rooms are not clean enough
Pros:

Good Breakfast spread

Cons:

There was no hot water on one of the mornings. Neither were we given an alternative nor compensated for the lack of basic facilities

2026-08-04 via Nuitee