Sheraton Shenzhen Nanshan

Hotels
Sheraton
9.1 (204 reviews)
No.4088 Liuxian Boulevard, Nanshan District, Shenzhen , Shenzhen , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly and helpful staff
Great food options
Good facilities
Cons:
Cleanliness issues with specific areas
Slow check-in process

Categories

Cleanliness
8.29
Some concerns about floor rug cleanliness and additional issues raised.
Service
9.26
Staff are described as friendly and attentive, despite some negative comments about a receptionist.
Location
8.8
Generally favorable, although mentioned as being far from public transport.
Room Quality
9.25
Spacious and modern rooms praised, with minor issues mentioned.
Amenities
9.28
Facility quality and availability of amenities are positively highlighted.
Value for Money
9.24
Guests find the hotel offers a good deal relative to the quality.
Food and Beverage
9.29
Breakfast and dining experiences are positively reviewed.
Overall Experience
9.36
Guests frequently express high satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:30

Property Description

Luxurious Stay at Sheraton Shenzhen Nanshan

Modern Fitness Centre and Free WiFi
Stay active and connected during your visit with our state-of-the-art fitness centre and complimentary high-speed WiFi throughout the property.

Delectable Dining Options
Indulge in a variety of culinary delights at our all-day dining restaurant, offering continental and buffet breakfast options to start your day off right.

Convenient Services and Nearby Attractions
Our multilingual staff at the 24-hour front desk are ready to assist you with any needs, ensuring a seamless stay. Explore nearby attractions such as Happy Valley Theme Park and Shenzhen Civic Centre just a short distance away.

Experience luxury and convenience at Sheraton Shenzhen Nanshan - Book your stay now!

Important information:

Please note that all guests are required to wear a swimming cap in the pool.

Half-board rooms are only available for two portions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 2 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 204 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
J
Jef couple be
10
Zakenreis, alles aanwezig om het ons zo comfortabel mogelijk te maken.
Pros:

Zéér mooi ontwerp, stijlvol, klasse. Prachtige kamer, goed ontbijtbuffet en avondbuffet en aanvaardbare prijs voor avondmenu

Cons:

De prijs was aan de hoge kant. In het restaurant 's avonds als er géén buffet was, was het uitgestorven, er kwam niemand eten. A la carte was vrij duur, maar er was een menu-variant, maar die werd wat verstopt. Bij navraag werd die toch opgediend.

2026-07-23 via Nuitee
A
Annalisa extended_group it
10
2026-07-20 via Nuitee
A
ALI couple ae
5
Have difficulty to communicate with hotel even in my arrivals was bad experience to explain the reservation and room cha
Pros:

Modern facilities

Cons:

Can’t speak English

2026-07-19 via Nuitee
A
Annalisa couple it
10
2026-07-13 via Nuitee
K
KEITH couple hk
6
Fair, but may try another hotel when I visit SZ again
Pros:

Fair only, the good point is the room size, but the choice of club floor isn't worth it. Read below.

Cons:

The facilitation on the club floor is only limited. At 9:30 pm when I arrived at the club floor, there was very limited offers of pastry / snacks. There wasn't even water (note: it was very hot during the whole day). There was only juice. I was to ask the staff to get 2 bottles of water. I was anticipating some more offers.

2026-07-02 via Nuitee
G
GEORGE family_with_children hk
10
Pros:

The location is great as near to North University Metro station. There are many eateries near by. Staffs are very friendly and hotel is neat and clean everywhere. The ambience is excellent. The breakfast was excellent with both Asian and Western options.

2026-07-01 via Nuitee
L
LAM couple hk
8
Pros:

早餐很豐富的

Cons:

房間執拾不夠仔細。清潔一般

2026-06-28 via Nuitee
M
Matías couple cl
10
Pros:

Todo increíble. Buen desayuno e instalaciones como la piscina y gym.

2026-06-16 via Nuitee
N
Naser solo_traveller sa
10
2026-06-06 via Nuitee
L
Lillian couple hk
9
Fabulous hotel
Pros:

breakfast is excellent so is the location

Cons:

No outdoor pool

2026-06-04 via Nuitee
V
Viacheslav couple ru
8
2026-05-30 via Nuitee
V
Viacheslav couple ru
8
2026-05-30 via Nuitee
A
Adel couple bh
10
2026-05-29 via Nuitee
E
Erum family_with_children gb
10
2026-05-25 via Nuitee
M
Mark family_with_children hk
8
2026-05-24 via Nuitee
N
Nico solo_traveller de
8
2026-05-19 via Nuitee
D
dimitri couple fr
9
2026-05-03 via Nuitee
A
Andreas couple de
10
2026-04-30 via Nuitee
J
Jade family_with_children fr
8
pratique pour voyager en famille
Pros:

confort des lits, chambres spacieuses, piscine, playground pour enfants

Cons:

service très très lent au restaurant le soir

2026-04-27 via Nuitee
C
Chun Ho Kevin couple hk
9
Pros:

spacious clean

Cons:

gym pool facilities too far

2026-04-20 via Nuitee