Fairfield Inn & Suites by Marriott Washington Downtown

Hotels
•
Fairfield Inn
7.9 (1887 reviews)
500 H Street NW , Washington , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rude staff interactions
Noise disturbances

Categories

Cleanliness
6.56
Several reviews mentioned issues with room cleanliness and lack of restocking essential items.
Service
8.53
Most reviews indicated friendly and helpful staff, with some exceptions noted.
Location
9.07
Multiple reviews praised the hotel's great location near restaurants and tourist sites.
Room Quality
7.02
Some complaints about noise and issues with key cards affected the room quality perception.
Amenities
8.05
Decent amenities, including free breakfast and coffee, though parking was extra.
Value for Money
7.51
Mixed feelings due to misleading parking costs and room issues.
Food and Beverage
8.56
Breakfast was well-received in numerous reviews.
Overall Experience
7.93
Overall experience is mixed with both positive highlights and substantial complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:19

Property Description

Modern Accommodations

Fairfield Inn & Suites by Marriott Washington Downtown offers modern rooms with free Wi-Fi, flat-screen TVs, and air conditioning. Each room also features a desk, ironing facilities, and a hairdryer in the bathroom.

Convenient Amenities

Guests can enjoy a complimentary breakfast, 24-hour front desk, and a snack bar at the hotel. Additional conveniences include dry cleaning services and a vending machine. Lunch and dinner options are available on-site, with more dining choices just a short stroll away.

Prime Location

Located in D.C.’s vibrant Chinatown neighborhood, the hotel is just minutes away from the Smithsonian Institution and the Capital One Arena. Experience the best of Washington, D.C. with a stay at Fairfield Inn & Suites by Marriott Washington Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Guest Reviews

7.9
Based on 1887 reviews
Cleanliness: 6.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.93
S
Sujay • solo_traveller • in
9
2026-09-19 • via Nuitee
Y
Yahaira • extended_group • us
9
Pros:

Great location, great breakfast and very clean.

2026-09-19 • via Nuitee
E
Emmanuel • family_with_children • us
9
Wonderful.
Pros:

The breakfast was very delicious and had a good option to choose from.

Cons:

I wish the facility could have water dispensers at the ice machine location or somewhere in the building. The only way to get water was to go get water from the container in the lobby which was very inconvenient.

2026-09-17 • via Nuitee
A
Angela • family_with_children • us
7
Friendly staff, close to attractions, GF breakfast options. Room was muggy, couch was dirty, stains on linen
Pros:

All staff were very friendly
Proximity to National Mall
Gluten friendly breakfast options

Cons:

Rooms were humid
Pull out couch was dirty
Stains on linen

2026-09-15 • via Nuitee
J
James • family_with_children • in
9
Pros:

The space was limited and crowded

Cons:

The washtub has been old and rusted

2026-09-14 • via Nuitee
A
Alas-Hun • family_with_children • us
6
Pros:

Near restaurants and museums. Pharmacy and church nearby

Cons:

The nighttime shift valet was rude and seemed very unhappy. Front desk staff also very blunt. Sofa bed was dirty
Ottoman bench was moist
Room was very small

2026-09-11 • via Nuitee
T
Tushar • family_with_children • us
1
AVOID THIS HOTEL AT ALL COSTS
Pros:

Not worth $200 a night. Avoid if u can.
Rooms need major upgrades. Things are hooked on multi pin joints. Bath tubs and toilet seats have rust stain. The TV unit was tilted. Location is okay.
The front reception staff needs to retrained.
Breakfast is decent but gets crowded if you are late.

Cons:

Not worth $200 a night. Avoid if u can.
Rooms need major upgrades. Things are hooked on multi pin joints. Bath tubs and toilet seats have rust stain. The TV unit was tilted. Location is okay.
The front reception staff needs to retrained.
Breakfast is decent but gets crowded if you are late.

2026-09-10 • via Nuitee
I
Inge • couple • us
8
Besides the horrible smell in room, our stay was good.
Pros:

Breakfast was great. Location great

Cons:

Our room smelled like a dirty, musty locker room.
Would have liked a microwave and fridge in room.

2026-09-08 • via Nuitee
J
Jerzy • extended_group • us
8
2026-09-08 • via Nuitee
E
Elsy Leonor • solo_traveller • ec
7
Mal momento en la reserva
Pros:

La habitación y el desayuno

Cons:

El servicio al cliente fue pésimo. Las camas dobles no podían entrar 3 personas. Incluso me dijo el personal de recepción que en Booking dice que nos dan un sofá cama y que no es cierto.

2026-09-07 • via Nuitee
A
Angela • family_with_children • us
1
Gross
Cons:

Left within four hours. Busy day of site seeing. Got to the room took a nap. Upon getting up realized someone else’s hairs on the shower walls. Within a few minutes after that a cockroach came running out from under the bed. Absolutely disgusting. Left and had to make three attempts for them to respond to booking.com not only that got charged $73 for parking and there is not one that returns your call and they don’t give out a phone number for them.

2026-09-06 • via Nuitee
A
Andris • solo_traveller • lv
7
2026-09-05 • via Nuitee
N
natalia • family_with_children • co
8
2026-09-05 • via Nuitee
S
Steven • family_with_children • us
9
Awesome, would definitely return.
Pros:

The hotel was perfect, clean, and the staff was great

Cons:

The valet fee to park your car was a bit expensive.

2026-09-03 • via Nuitee
L
Lili • family_with_children • ro
10
Excelent
Pros:

Aproape de toate locatiile importante

2026-08-31 • via Nuitee
F
fnu • solo_traveller • us
10
2026-08-31 • via Nuitee
M
Maxime • extended_group • fr
3
Médiocre
Cons:

Séjour très décevant, sur tous les plans.

L’accueil a donné le ton dès l’arrivée : aucune amabilité, aucun sourire, un ton sec et le sentiment de déranger. La personne à la réception en soirée ne fait visiblement aucun effort de courtoisie, et le voiturier de nuit donne la même impression : agacé, expéditif, comme si chaque demande était une contrainte. C’est d’ailleurs la première fois que je reçois ce genre d’accueil aux États-Unis, où le sens du service est habituellement irréprochable — cela tranche vraiment avec tous les autres établissements de mon voyage.

La chambre n’était pas propre et une odeur persistante de transpiration s’en dégageait — impossible de s’y sentir bien.

Enfin, le petit-déjeuner est servi dans des couverts en carton et en plastique, ce qui achève de donner une impression de bâclé et de « service minimum ».

Je ne recommande pas et je ne reviendrai pas

2026-08-24 • via Nuitee
M
Marcelo • couple • co
10
2026-08-18 • via Nuitee
H
Helena • solo_traveller • es
10
2026-08-16 • via Nuitee
S
Shkreli • solo_traveller • us
4
2026-08-14 • via Nuitee