Hotel Montreal Metropolitan, an Ascend Collection Hotel

Hotels
•
BW Signature Collection by Best Western
7 (2788 reviews)
3400 Boulevard Crémazie Est , Montréal , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.5
Multiple mentions of dirtiness and bugs in the bathroom.
Service
8.5
Front desk staff were described as nice and helpful, though there were issues with room service.
Location
7.5
Convenient location but some mentioned concerns about noise from the bar and nearby highway.
Room Quality
5.5
Issues with noise, cleanliness, and room conditions mentioned.
Amenities
6.5
Limited amenities were noted, with some guests voicing complaints.
Value for Money
8.5
Some guests felt it was good value for the price, though there were mixed reviews.
Food and Beverage
6.5
Comments on limited breakfast options and some food being cold.
Overall Experience
7.5
Mixed experiences, with several guests saying they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:29

Property Description

Luxurious Amenities
Hotel Montreal Metropolitain offers a fitness centre, shared lounge, and a restaurant with a bar. Guests can enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Fully Equipped Rooms
Some rooms feature a kitchen with an oven and stovetop, perfect for guests looking for a longer stay. All guest rooms are equipped with air conditioning and a work desk for comfort.

Convenient Location
Located near Saputo Stadium and IGA Stadium, this 4-star hotel is just a short distance from Montreal-Trudeau International Airport. Guests can also make use of the business centre or unwind at the snack bar during their stay.

Experience luxury and convenience at Hotel Montreal Metropolitain. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 2788 reviews
Cleanliness: 5.5
Service: 8.5
Location: 7.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7.5
S
Stéphane • solo_traveller • ca
8
Pros:

Tout est très bien

Cons:

Pas indiqué sur le site de Booking que le déjeuner n'est PLUS compris

2026-05-30 • via Nuitee
C
Christine • extended_group • fr
9
2026-05-28 • via Nuitee
M
Mykhailo • couple • ca
10
2026-05-27 • via Nuitee
J
Julie • couple • gb
4
Disappointing, breakfast very basic.
Pros:

Room was clean. Location for access to Metro was good.

Cons:

Run down area.Room’s only window looked directly into atrium where events were being held!
Check in poor -no information about the hotel - especially about tokens needed for breakfast - which was very basic, with little choice.

2026-05-26 • via Nuitee
B
Bergeron • family_with_children • ca
7
Pros:

Dejeuner inclus

Cons:

Mal insonorisé 😞

2026-05-26 • via Nuitee
P
Patrick • solo_traveller • ca
10
2026-05-26 • via Nuitee
L
Luc • solo_traveller • ca
8
Pros:

Super accueil du personnel

2026-05-25 • via Nuitee
L
Line • family_with_children • ca
9
Séjour tout à fait satisfaisant!
Pros:

Belle chambre, propre! 😃
Personnel très gentil! 😃

Cons:

Le tapis des corridors est usé par endroit.

2026-05-24 • via Nuitee
F
francis • couple • fr
1
Hôtel peu recommandable de par son emplacement et du manque d’hygiène.
Pros:

Rien…tout est insalubre 🤬nous avons été dans l’obligation de changer d’établissement pour 2 nuits en cours de séjour et donc pénalisé financièrement.

Cons:

Outre le lieu, l’établissement est vétuste, un accueil peu satisfaisant, meubles dans la chambre brûlés par des cigarettes, canapé brûlé également, sale et tacheté, présence d’un savon déjà utilisé par un précédent client, pas de balai brosse pour le toilette et récupéré dans un gobelet en carton, conditionnement du gel douche vide, meubles de cuisine pas totalement installé, poussière dans la chambre. Les couloirs et l’ascenseur sont sales. Et enfin pas d’accueil en salle du petit déjeuner et pas de choix que le stricte minimum. Je joins les photos à l’appui de mes remarques. Je n’ai pas pu me faire remboursé de mes 2 nuits, le directeur n’avait pas la main et je demande à Booking mon remboursement.

2026-05-24 • via Nuitee
Y
Younes • solo_traveller • qa
10
2026-05-23 • via Nuitee
S
Sosland • solo_traveller • ca
8
Pros:

New furniture.

Cons:

No microwave.

2026-05-22 • via Nuitee
S
stefano • couple • it
5
Deludente consiglio altri hotel
Pros:

Il letto è comodo con materasso molto alto

Cons:

La zona è rumorosa essendo a pochi metri dall autostrada.
Il parcheggio gratuito è in realtà un parcheggio pubblico sotto il cavalcavia autostradale completamente accessibile a chiunque in una zona
poco raccomandabile.
La colazione è in realtà non inclusa e comunque ne abbiamo usufruito solo una volta perchè non c è praticamente nulla

2026-05-21 • via Nuitee
S
Serge Moselly • couple • ca
10
2026-05-20 • via Nuitee
L
Lapointe • solo_traveller • ca
6
Correct
Cons:

La carte magnetique ne fonctionnait pas lors de la première tentative.

2026-05-19 • via Nuitee
M
MOUTOUH • solo_traveller • pf
6
2026-05-19 • via Nuitee
K
Kumar jr. • solo_traveller • ca
7
2026-05-19 • via Nuitee
O
Othman • couple • ca
4
2026-05-19 • via Nuitee
R
Rene • couple • ca
9
2026-05-18 • via Nuitee
L
loredana • couple • ca
8
2026-05-18 • via Nuitee
B
Brightman • solo_traveller • ca
4
2026-05-18 • via Nuitee