Facilities

Fitness facilities
24-hour front desk
Concierge service
Elevator
Fitness facilities
Smoke-free property
Rooftop terrace
Housekeeping on request
Wheelchair-accessible on-site restaurant

Review Highlights

Pros:
Good location
Responsive host
Cons:
Noisy
Cold
Not clean
Outdated

Categories

Cleanliness
4.45
Too noisy, cold, and not clean.
Service
8.45
The host highly responded to our need.
Location
7.95
Good location, in need of major overhaul.
Room Quality
4.95
Outdated room quality, third bed is a sun lounger.
Amenities
6.35
Standard quality for this hotel tier.
Value for Money
6.35
Standard quality for this hotel tier.
Food and Beverage
6.35
Standard quality for this hotel tier.
Overall Experience
6.35
Overall experience reflects mixed feelings with pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:14

Property Description

Experience comfort and convenience at Sydney Hyde Park Paxsafe Apartments, the perfect base for your Sydney adventure!

Accommodations that Feel Like Home
Our 10 individually decorated guest rooms feature kitchens equipped with refrigerators and stovetops, allowing you to create your own culinary delights or simply enjoy takeout. With complimentary Wi-Fi and flat-screen televisions, you'll have everything you need to unwind.

Recreational Activities for All
Take advantage of our outdoor pool and fitness center, perfect for relaxing after a day of exploring the city. Enjoy delectable cuisine at MD Thai or sip your favorite drink at our inviting bar/lounge.

Prime Location
Located just a 3-minute stroll from Hyde Park and a short walk to World Square Shopping Centre, you are ideally situated to explore Sydney’s vibrant attractions, restaurants, and nightlife.

Book your stay today and immerse yourself in the heart of Sydney!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.4
Based on 57 reviews
Cleanliness: 4.45
Service: 8.45
Location: 7.95
Room Quality: 4.95
Amenities: 6.35
Value for Money: 6.35
Food and Beverage: 6.35
Overall Experience: 6.35
K
Katrina family_with_children nz
1
Loved Sydney, Loved the location. Will never stay with Paxsafe again.
Pros:

The location was great

Cons:

I booked the one bedroom apartment. The apartment smelt badly of cigarette smoke - I found half smoked cigarette buts on the window sill. The window sills looked as though they had never been cleaned and were inches thick of dust and dirt. The curtains were basic, had mould on them.
The Kitchen was nothing like the pictures on the internet. It was really small and very basic. The facing of the kitchen bench was some broken pieces of wood held together with a nail that stuck out from beneath the sink and above the dishwasher. It was visibly dirty and there were no rubbish facilities.
The floor of the bathroom looked like it had never been properly cleaned and in the corners and against the walls was thick with dirt and dust. The shower and bath area were run down and certainly not somewhere you would want to soak in a bath.
The carpets were not clean and a rug in the bedroom was so dirty, we folded it up and put it away. The pull out couch/bed was incredibly uncomfortable to sleep on with no additional mattress or bedding to put over the top to add cushioning.
The main bed was terribly uncomfortable and had plastic sheets covering it. When i went to remove the plastic sheet, i found burn holes in both sides of the mattress that looked like it was at least 20 years old!
Because it is a privately owned apartment, there is no access to the laundry in the basement but there was a washing machine in the bathroom. To dry your washing was a very cheap rack that kept falling to pieces when you used it. There was no where to hang your towels. I had to clean the kitchen before i used it - and kill cockroaches that were on the bench.
The pool and spa area are great. The location is also great and it is impossible to get anything as cheap with such a great location but in reality, it is worth spending a bit more money.
Reception staff were nice and friendly but clear they were not there to support users of Paxsafe.

2025-10-08 via Nuitee
R
Rebecca family_with_children nz
8
Pros:

The location is fantastic, and we loved having a balcony. It was great to be able cook for ourselves when we felt like it, too. We were also very grateful to arrange for a later check out. Overall, it was really good value for money in an amazing part of Sydney. Will definitely stay there again!

Cons:

The curtains don't close properly in the main sleeping / living room - they're held together by safety pins. Also, the hair dryer in the bathroom didn't work properly; the fitting in the shower for soap is broken; and there is no where to hang clothes while having a shower. These are minor inconveniences, however, and we loved our stay overall..

2025-10-04 via Nuitee
C
Carol family_with_children gb
1
Good location, filthy apartment
Pros:

Central location handy for all Sydney attractions and public transport, but also loud traffic noise. Laundry was good at 4AUS$ payable by card or mobile App. On site restaurant was good for breakfast and on site shop handy for essentials. Only guests could access lifts so good for security. Rooftop pool and hot tub clean and had amazing views.

Cons:

The apartment itself was filthy and photos did not match current tatty state of apartment. We have complained to owners and Booking.com. Very disappointing to arrive after a long flight to this accommodation.

2025-10-03 via Nuitee
J
Jordan extended_group au
5
2025-09-07 via Nuitee
R
Russell family_with_children au
3
2025-09-01 via Nuitee
M
Mariel family_with_children au
10
2025-08-31 via Nuitee
S
Shania extended_group au
10
Apart from the shower everything was amazing. Will definitely stay here again
Pros:

Location, pool and hot tub. Easy checkin and check out

Cons:

The shower heads pressure was really strong and can hurt sensitive skin

2025-08-26 via Nuitee
A
A. Krystele family_with_children
4
Pros:

Too noisy, cold and not clean
The toaster didn't work
The shower is old

2025-08-21 via Nuitee
C
chingyi family_with_children tw
8
位置好,交通便利
Pros:

交通便利

Cons:

廚房沒有功能

2025-08-19 via Nuitee
T
Tracy extended_group au
8
Great location for a stay in the city, everything you need is in the room and it’s so close to everything.
Pros:

This property is close to everything you need in the city- Hyde Park, the museum and Oxford Street. I loved that the property had a full size fridge, a microwave, a stove top. Everything we needed was there. Bed was comfy and water pressure in the shower was lovely.

Cons:

The microwave was up very high, had to stand on a chair to use it.

2025-08-10 via Nuitee
A
Antonio family
10
Pros:

Everything was good

2025-08-09 via Nuitee
J
James
6
Good location, in need of major overhaul.
Pros:

Great location, outdated, in need of a major overall. Note, the third bed is a sun lounger. Grand for a lads wknd but would keep expectations low besides.

2025-08-08 via Nuitee
L
LEE extended_group au
8
Had a great stay it’s our 5th stay and will be back
Pros:

Always a great stay

Cons:

A little bit noisy

2025-07-20 via Nuitee
P
Pamela extended_group au
10
We lived the location.
Pros:

Breakfast wasn't included.
Location fantastic.

Cons:

A couple of extra blankets.
We probably could have asked for them but we didn't bother.

2025-07-20 via Nuitee
T
Tuong Manh family_with_children
10
Pros:

The host highly responded to our need. They showed up and fixed things fast

2025-07-13 via Nuitee
family_with_children au
6
Not bad
Pros:

Great central location

Cons:

Not as high quality as the photos showed. Room appeared poorly maintained.

2025-07-09 via Nuitee
O
Oliver group au
8
Very good
Pros:

it was easy enough, the receptionist was a bit confused at first but quickly understood.

Cons:

upon returning to the hotel that night, neither of our door swipes worked outside the hotel. once in the elevator they did, but we could not get back in. thankfully someone else staying there arrived at the same moment and let us in with him, however that is incredibly unsafe since we wouldve been left outside had this man not been there. im not sure what the issue was but that was my only real negative.

2025-07-03 via Nuitee
G
Gary group au
10
Outstanding thank you
Pros:

Great location and fabulous unit

Cons:

Location was superb and so close to Museum Station

2025-07-01 via Nuitee
D
Dennis
8
Pros:

Spacious, clean and decently-priced studio apartment with a good view of the surrounding streets in the heart of inner city Sydney but with some areas of improvement needed.

For one thing, there's a chemical smell that appears in the room. It disappears if you open the balcony or run the airconditioner for 10 minutes but it would be great if the owner investigated the source and fixed the issue permanently. There's also a problem with the bathroom sink leaking water into the cabinets below which resulted in my toiletry supplies getting slightly wet and I had to dry them out.

Location is otherwise good, and you've got heaps of dining options and pubs nearby.

2025-06-08 via Nuitee
A
Anonymous family with young children au
9
Other then bedding it was great
Cons:

Bedding wasn’t great, the fold out sofa was broken, so not great for kids to sleep on

2025-06-02 via Nuitee