Tropical Garden Hotel

Hotels
8.9 (372 reviews)
Calle Dankers, Puntarenas , Jacó , cr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent location
Comfortable rooms
Cons:
Customer service availability
Minor issues with amenities

Categories

Cleanliness
9.03
Multiple reviews highlight the cleanliness of the facilities, indicating a strong sentiment in this category.
Service
8.8
While some reviews mention issues with reception availability, positive comments about staff friendliness balance the sentiment.
Location
9.54
Reviews frequently praise the location as central and convenient, contributing to a very positive sentiment.
Room Quality
8.79
Guests appreciate the comfort and amenities in the rooms, though some mention minor issues.
Amenities
8.72
Facilities are well-regarded overall, with only minor points of contention regarding the pool and dining options.
Value for Money
8.78
No significant negative comments, indicating a reasonable value for the level of service provided.
Food and Beverage
8.33
Limited feedback on food quality suggests an average experience with potential improvements.
Overall Experience
9.2
The overall sentiment expressed in reviews suggests guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:09

Property Description

Experience Nature and Beach Harmony

In the heart of Jaco, the Tropical Garden Hotel offers a unique blend of nature and beach vibes. Our green areas house diverse native flora and fauna, creating a tranquil atmosphere with butterflies, iguanas, and birds.

Unwind and Explore

Enjoy a range of amenities including a spacious outdoor pool, BBQ ranch, Free WiFi, and 24/7 security. With private beach access, free parking, and pet-friendly rooms, we cater to all your needs.

Discover Jaco's Charms

Explore Jaco's attractions on foot and indulge in local cuisine, shopping, surfing, and adventure activities like waterfalls, bird watching, and horseback riding. Let us guide you to the best experiences Jaco has to offer.

Book your stay at the Tropical Garden Hotel for a memorable tropical getaway!

Important information:

Maximum 2 small pets are allowed and there is a flat fee of $10 per pet for the stay, plus they must be registered when you make the reservation. "See pet regulations"

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 372 reviews
Cleanliness: 9.03
Service: 8.8
Location: 9.54
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.2
P
Paula • couple • cr
10
Comodidad
Pros:

Son pet friendly, además de que la habitación nos pareció súper linda, nos gustó mucho la ubicación y lo que ofrece.

Cons:

Nothing

2026-05-21 • via Nuitee
M
Mario Ampie • solo_traveller • cr
10
2026-05-20 • via Nuitee
S
Steve • solo_traveller • ca
7
2026-05-19 • via Nuitee
P
Panupong • couple • th
7
Communication could have been improved.
Pros:

Very close to the beach and city centre. So walkable.

Cons:

Communication for late check-in is very confusing. We have not been communicated in advance that they would not be able to pay by credit card outside normal check-in hours. We find it a bit strange to be asked to hand over cash in USD to the security guard in the middle of the night without getting any receipt in return.

2026-05-17 • via Nuitee
A
Anna • couple • us
9
Wonderful, quiet spot by beach in Jaco!
Pros:

Pool and property were so quiet! Staff were very kind as well. We enjoyed looking for iguanas and geckos outside. AC is great and the rooms were very clean. We ate out but there is a fridge and kitchenette in the rooms, so you could cook something if you like.

Cons:

Lots of mosquitos - bring bug spray!

2026-05-16 • via Nuitee
D
Damin • solo_traveller • us
8
2026-05-15 • via Nuitee
S
Sebastian Modus • solo_traveller • de
8
2026-05-14 • via Nuitee
G
Gilbert • family_with_children • cr
8
Divertida
Pros:

Las habitaciones bien equipadas , lo único es que creíamos que habían dos camas pero era una cama con nido

Cons:

Que la piscina cerraba a las 8

2026-05-11 • via Nuitee
S
Santiago • solo_traveller • us
10
Pros:

We got to the property and everything was very clean 😊

Cons:

Well just to many ants and the sink on the bathroom wasn't going down but overall grat place to stay i will recommended to everyone 😊 and I I'll do it next time 😉

2026-05-10 • via Nuitee
L
Ladouceur • extended_group • ca
10
2026-05-08 • via Nuitee
M
Marius • couple • us
10
2026-05-07 • via Nuitee
H
Holger • couple • de
8
Tolle Unterkunft mit wunderschönen Gartenanlage
Pros:

Lage und der wunderschöne Garten

2026-05-06 • via Nuitee
K
Kaia • extended_group • ca
10
We stayed one night and facilities were beautiful, staff were very accommodating. I would 100% stay here again if I came
Pros:

Very great! Facilities were beautiful and staff were very friendly and helpful!

Cons:

Nothing!

2026-05-05 • via Nuitee
R
Rivera • extended_group • cr
10
Exc
Pros:

Todo muy bonito, los apartamentos cómodos, con buen espacio, muy limpios y cuidados.
Las instalaciones en general muy bien, que tenga tantas zonas verdes lo hace mucho más relajante y más agradable. La ubicación está excelente.

Cons:

La piscina estaba bastante sucia, al parecer tenía muchos días sin mantenimiento pues el fondo y las paredes están verdes y el agua muy sucia y oscura.

2026-05-04 • via Nuitee
E
Esquivel • solo_traveller • cr
10
2026-05-04 • via Nuitee
G
Graham • couple • gb
9
A very peaceful place in an ideal location.
Pros:

This is a very quiet, green place that is very close to the main shopping area. Despite its location it is a peaceful place. It is very good value for money and the staff were super-helpful.

Cons:

The only negative (and this is not the hotel’s fault) is that there are lots of mozzies around the pool area. None in the room, though.

2026-05-02 • via Nuitee
P
pao0592 • extended_group • cr
9
excelente experiencia
Pros:

nos gusto lo centrico y la piscina. tambien lo bien equipada que estaba la habitacion. muy bien!

Cons:

que la cama nido no tenia más almuhadas ni mas sabanas.

2026-04-30 • via Nuitee
P
Portuguez • family_with_children • cr
10
2026-04-30 • via Nuitee
H
Holger • couple • de
7
Ruhige und Strandnahe Unterkunft
Pros:

Ruhige Lage

2026-04-29 • via Nuitee
J
Jimenez • solo_traveller • cr
10
2026-04-28 • via Nuitee