Bioli Medical Wellness Resort

Very bad service 0 out of 10 should be improved, room service 3 out of 10 should be improved

• Constant lawn-mowing around Chalets. Five (!) days in a row, for 4-5 hours a day (!). On the third day, my wife started having migraines, and I was forced to communicate the problem to the staff. But the next day these guys were back. They were back the next day even after I visited reception and specifically expressed how it defies the very concept of the place: instead of silence and privacy you have guys running gas mowers, drilling with it into your head, very loud and sometimes directly around your house.
If you need to do lawn-mowing around the houses, you should (1) inform guest in advance that there will be a noise around, (2) state time period when it will be happening, (3) apologize for inconvenience, (4) offer complementary tea in the restaurant. But Bioli just kinda expects guests to wait through it.
• breakfast is not a 5 star, but a 4 star continental breakfast. A-la carte menu exists, as we accidentally discovered on the day 10, but nobody bothered to tell us :) And it's very basic as well.
• the restaurant is dull. The menu looks interesting, but you quickly discover that most dishes are either very simple, or similar (eg no rice or pasta dishes). The service itself is very good (Niko was a true star of service);
• the Bioli song, playing on the loop at the restaurant. On day 1, it adds to the atmosphere. On day 5, it's annoying. The event hall has a much better playlist;
• the service is mostly fine, but sometimes they really drop the ball. Even after being told how important it was. You pay for such places to be relieved of problems, and where other hotels helped us with ease, Bioli just didn't bother, which led to material losses for us. Won't go into details, but we checked out 3 days earlier with a completely ruined mood.

So, the place tries to be a high-end resort, and, in-design, it is. Execution? Not always :(

מאוד רחוק מהעיר ומאוד מקשה להתנייד ללא רכב למרות שניתן לקחת מוניות במחירים זולים.
אין סופרמרקט במקום,
אוכל ארוחות מבסס בעיקר על שירות חדרים ועל המסעדה במלון ששניהם מאוד יקרים

Все понравилось.Ресторан не впечатлил,но не понравившееся моей подруге блюдо убрали из чека и принесли десерт🤷‍♀️

we asked just for 1 hour late check out as we arrived late the day before but they didn't give us this our, so we didn't have time for the gym. too bad. also for the pickup car that we needed in order to get back to the reception he was 20 minutes late, so eventually they should have given us this extra hour we asked for. also note that there is a huge window in our house that cannot be covered so you cannot have complete darkness for when sun is up in the morning