Casual Belle Epoque Lisboa by Casual Hoteles

Hotels
Casual Hoteles
8.8 (2406 reviews)
Rua da Madalena nº125 , Lisbon , pt

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Noisy rooms
Limited amenities

Categories

Cleanliness
8.28
Clean and comfortable rooms mentioned by multiple guests.
Service
9.25
Staff were very friendly and helpful based on multiple reviews.
Location
9.29
Great location close to the old town appreciated by guests.
Room Quality
8.24
Mixed reviews on room quality, some noise issues noted.
Amenities
8.27
Adequate amenities, but some reviews indicated they were closer to 3 stars.
Value for Money
8.73
Overall value seen as fair considering location and quality.
Food and Beverage
9.28
Breakfast was tasty and healthy according to several guests.
Overall Experience
9.05
Positive overall experiences mentioned in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:38

Property Description

Luxurious Accommodations
Casual Belle Epoque Lisboa offers elegantly furnished air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. From plush bedding to city views, each room is designed to provide a relaxing retreat during your Lisbon visit.

Convenient Location
Situated just 700 meters from the iconic St. George's Castle, our hotel is centrally located, making it easy for guests to explore Lisbon's top attractions. With a multilingual reception staff ready to assist, you'll have all the information you need to make the most of your stay.

Delightful Dining Options
Start your day right with a delicious buffet or continental breakfast served at Casual Belle Epoque Lisboa. Whether you prefer a hearty meal before sightseeing or a light bite to kickstart your morning, our breakfast options cater to every palate.

Experience the charm of Lisbon at Casual Belle Epoque Lisboa - Book your stay now!

Important information:

Please note that when booking 4 rooms or more, different policies and additional supplements may apply.

Please note that pets are only accepted upon request at the time of the reservation. A supplement of EUR 10 will be charged per pet, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2406 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
J
Jorge solo_traveller us
9
Great location, good host very friendly and supportive of our request.
Pros:

Very good location, in walking distance to key spot , shopping and dining areas. They also offer us a free drink per person during our stay. And gave us n upgrade room so we can be in the same floor with the other couple we were traveling, that was great!.

Cons:

Not applied.

2026-05-30 via Nuitee
L
Leandro family_with_children ch
6
2026-05-30 via Nuitee
K
Kareff solo_traveller th
10
Excellent staff, central location.
Pros:

The best feature of this hotel is its exceptional staff, who went out of their way to assist and made my stay truly comfortable. I am particularly grateful to Tanya, Facundo, and the gentleman of Argentinian origin with gray hair who worked the night shifts from the 18th to the 21st—my apologies for forgetting your name.

The lady who managed the breakfast service was equally outstanding. I noticed she had marked me as a vegetarian on her list, and indeed I was offered several thoughtful options to choose from. This level of attention to detail and genuine care did not go unnoticed.

Cons:

The big painting in my tiny room.

2026-05-30 via Nuitee
Z
Zarina extended_group us
9
It was one of the most incredible and memorable stays among our travels!
Pros:

The staff were exceptional excellent!

2026-05-29 via Nuitee
G
Graeme couple gb
9
Pros:

Excellent location, friendly & helpful staff

Cons:

Nothing

2026-05-29 via Nuitee
C
Cosgrave solo_traveller ie
8
2026-05-28 via Nuitee
J
Julia couple pl
10
Pros:

Everything was perfect! The room was very comfortable, quiet, and well isolated from noise. The AC worked perfectly. We also appreciated the many amenities, such as the welcome cocktail and complimentary drinking water.
The location was excellent, right in the city center and close to all the main attractions and places to visit. On top of that, the staff was incredibly friendly and helpful. Highly recommended!

2026-05-28 via Nuitee
A
Ahmet couple tr
8
Merkezi konum ve güler yüzlü personel.
Pros:

Konumu, temizliği ve personelin ilgili, güler yüzlü olmasını sevdim.

Cons:

Odalardaki eşyalar eski.

2026-05-27 via Nuitee
A
Antoine couple fr
10
Halte reposante pour une soirée à Lisbonne
Pros:

Très bien placé. Confortable. Personnel très présent

2026-05-23 via Nuitee
F
Frederik couple ch
9
Super Zimmer und super nettes Personal und hilfsbereit.
Pros:

Sehr zentrale Lage. Es gibt einen öffentlichen Aufzug kurz entfernt so kann man sich die Steile Strecke sparen um auf das Innenstadt Niveau zu kommen.
Zudem haben wir ein kostenloses Upgrade für eine Sweet mit genialem Ausblick bekommen.

Cons:

Keine Reaktion auf Parkplatz Anfrage über Booking.com Messenger. Zum entladen kann man beim Hotel parken, aber leider stehen da oft Falschparker. Hotel hat aber Parkkarten für das nächstgelegene Parkhaus für knapp 30 Euro pro Nacht.

2026-05-22 via Nuitee
P
Patricia couple us
8
A lovely hotel with great staff and comfortable beds.
Pros:

The staff, location, beds, back rooms quiet at night.

Cons:

Bathroom tub was difficult for older adults to climb into to take a shower. The shampoo and body gel containers half full and difficult to get soaps from. The toilet ran at night.

2026-05-22 via Nuitee
M
Moshe Gilboa couple il
9
מצוין
2026-05-21 via Nuitee
Z
Zanna extended_group tr
8
Pros:

Location, staff, homemade baked goods for breakfast, free water throughout the day, comfortable bed

2026-05-21 via Nuitee
L
LORENZO couple it
10
Pros:

Posizione prima di tutto, gentilezza dello staff e disponibilità, letto comodo

Cons:

Nulla

2026-05-21 via Nuitee
A
Azuki7 family_with_children cn
10
Pros:

The front desk agent (apologies, I didn't catch his name) was incredibly warm and attentive. He helped us carry our luggage down from the street where we temporarily parked—the streets in Porto’s old town are very hilly and steep! He carefully explained the parking lot location and even pointed out an elevator nearby so we could avoid climbing the steep hills when walking back. He was just as thoughtful and helpful during check-out. Additionally, the breakfast was amazing with a lot variety. When we checked out, we accidentally forgot our trekking poles and umbrella, and the lovely housekeeper actually ran out after us to return them. Overall, although the hotel has a bit of history, the service is incredibly thoughtful and attentive. Highly recommended!

Cons:

No, Everything is perfect.

2026-05-19 via Nuitee
P
Pereira couple gb
10
A very enjoyable stay and would happily return.
Pros:

Excellent Breakfast. The room - we were upgraded to suit. Staff were very friendly and helpful. The view from the room.

Cons:

The walk up the steep hill!

2026-05-17 via Nuitee
F
FRANCOIS couple fr
9
Un séjour magnifique à Belle Époque
Pros:

Idéalement placé dans le centre de Lisbonne
Petit-déjeuner varié
Chambre propre, confortable et au calme

2026-05-17 via Nuitee
K
Kazumasa family_with_children gb
8
Overall satisfied
Pros:

Location and friendly staff

Cons:

This is not what I did not like but an ate of potential improvement is that Wifi was not so fast to play online game for kids

2026-05-17 via Nuitee
T
Thomas couple fr
10
Super rapport qualité prix
Pros:

Surclassement et personnel de qualité

2026-05-15 via Nuitee
M
Maria solo_traveller it
10
2026-05-15 via Nuitee