Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely staff
Great location
Comfortable rooms
Cons:
Limited food options
Issues with bedding

Categories

Cleanliness
9.25
Reviews indicate cleanliness was satisfactory but not exceptional.
Service
9.72
Staff were noted to be lovely and helpful across multiple reviews.
Location
10
The hotel is lauded for its great location near the BTS and Sathorn Pier.
Room Quality
8.71
Rooms are comfortable but some issues with linens reported.
Amenities
8.74
Good amenities, but limited breakfast facilities in some wings.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.25
Limited food options, instant coffee in rooms was a disappointment.
Overall Experience
9.74
Overall enjoyment of stay, with charm and comfort highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Luxurious Amenities and Facilities

Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.

Exquisite Room Features

Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.

Culinary Delights

Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.

Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.

Important information:

Please note that the property provides WiFi-equipped limousine service (Mercedes Benz S-Class) at an additional cost. Guests who wish to make use of this service are kindly requested to contact the property directly. Contact details can be found in your booking confirmation.

Please be informed that normal check-in starts at 15:00 hrs. Guests are kindly advised contact the property directly if other check-in requirements are needed. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.2
Based on 4889 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.74
S
SR161986 • Couples • Oslo, Eastern Norway
10
5 stars across the board
Pros:

If you’ve stayed at other Shangri La hotels, you know what to expect: proper 5 star amenities, excellent service, and a great pool area. Beautifully located by the river, with shuttle boat to the Icon Siam directly from the hotel. Easy access to the BTS train.

We opted for a river view room - and we would 100% do the same again. The views were amazing.

The property is huge, so I would recommend trying to get a room in the main building of your want easy access to restaurants and pool. However, if easy access to BTS is preferable you could stay at the Krungthep wing - just note that this wing is far away from the main reception and restaurants.

If there is anything we were missing, it would be turndown service - which should be mandatory for 5 star hotels. However, we will definitely return for our next trip to Bangkok.

2026-08-08 • via Tripadvisor
C
Compass21832839532 • Family • Hong Kong
6
Put the fries in the bag hotel staff
Pros:

Bro I’m telling you the air conditioner in room 1333 is broken and we switched rooms, they said the room switch will be done by morning but it was afternoon and it still wasn’t done then after the room switch they forgot the second bed and it was after i was done swimming when they finally delivered the bed.
This hotel was supposed to get one star but since the food was delicious and i get to swim i gave it three stars.

2026-08-08 • via Tripadvisor
A
Audrey • family_with_children • fr
8
Hôtel pratique pour une 1 ère fois à Bangkok
Pros:

Le service exceptionnel et leur gentillesse

Cons:

L’endroit : en face d’un immeuble abandonné

2026-08-08 • via Nuitee
J
Jonathon • couple • au
10
We had a wonderful relaxing holiday. Thank you Shangri-la team xx
Pros:

The stay was lovely. I had my birthday at the Shangri-la Bangkok and when we returned to our room after a day by the pool the management and staff had sent a delicious chocolate cake and card for my birthday. This was so thoughtful. The staff are all very kind and attentive. The breakfast choice is amazing. I highly recommend Shangri-la Bangkok. If I had anything negative it would only be a suggestion- one of the pool areas could be child free. Thank you for a memorable stay.

Cons:

We were staying in the separate wing called Krungthep wing. I found this was a little bit away from the main area of the hotel. But it did help with our step count each day and we found a great food hall just around the corner.

2026-08-08 • via Nuitee
K
Khaldoun • couple • ae
10
Amazing place to stay
Pros:

Centrally located.

Cons:

Everything was nice

2026-08-08 • via Nuitee
M
Md Imtiaz • family_with_children • ca
10
Excellent hotel and services. A real 5 star.
Pros:

Everything was perfect

2026-08-07 • via Nuitee
M
Maja • family_with_children • dk
9
Vi havde et fantastisk ophold. Super dejligt hotel og godt udgangspunkt for vores ophold i Bangkok.
Pros:

Beliggenheden er perfekt. Tæt på BTS og transport på floden. Også nemt at komme rundt med taxi. Smukt hotel, rigtig fin indretning, god mad, lækkert poolområde, flere restauranter osv. Morgenmaden er god.

Cons:

Der var ikke noget vi ikke kunne lide. Alt var godt. Der er to pools. Der er gjort mere ud af omgivelserne ved den ene. Men begge er gode og ligger lige ud til floden.

2026-08-07 • via Nuitee
E
Eva Dr. med. • family_with_children • de
9
Super Lage!
Pros:

Super Lage direkt am sathorn Pier und BTS
Sehr freundliche Mitarbeiter
Tolle Pools
Reichhaltiges frûhstück (Local und international)
Toller fitnessbereicj

Cons:

Etwas in die Jahre gekommen (unser Zimmer im krungthep flügel)

2026-08-07 • via Nuitee
M
Manfred • solo_traveller • th
9
2026-08-07 • via Nuitee
D
Danny • couple • au
10
2026-08-07 • via Nuitee
L
Lorena • extended_group • es
10
Excelente elección
Pros:

Todo, ubicación, calidad, servicio, comida….

Cons:

Nada

2026-08-07 • via Nuitee
D
de MONTS • extended_group • fr
10
Tout était parfait
Pros:

Emplacement parfait. Très grande chambre agréable et très bien insonorisée. Beaucoup de monde mais si vous logez dans la seconde aile c est très très calme. Les restaurants sont très bons

Cons:

Rien

2026-08-07 • via Nuitee
R
Roving33417819348 • Family
10
A wonderful hotel with a perfect location in the heart of Bangkok.
Pros:

The hotel enjoys a perfect location. From the balcony, you can take in a stunning panoramic view of the water, the skyline, and the city lights. Furthermore, the complimentary shuttle boat carries you directly to the shopping malls and back—a truly wonderful touch and a real highlight. The pool, service, and every other detail are equally excellent. I would return in a heartbeat. It is also one of the few hotels left in Bangkok that still offers balconies where smoking is permitted. Thank you so much for everything; we look forward to coming back

2026-08-06 • via Tripadvisor
F
Fisher • family_with_children • gb
10
Great family stay to explore Bangkok - felt like a real treat
Pros:

Friendly attentive staff. Great views with a variety of restaurants and bars to choose from. Facilities were lovely with 2 great pool, fitness suite and spa. Beautiful reception decor- felt like a real treat!

2026-08-06 • via Nuitee
M
Michel • family_with_children • be
10
2026-08-06 • via Nuitee
• solo_traveller • sa
8
Pros:

Staff

Cons:

Price is above the average for this type of rooms

2026-08-06 • via Nuitee
J
John • family_with_children • gb
4
Brilliant location, great pool and excellent standard of service throughout.
Pros:

Brilliant location, great pool and standard of service consistently excellent. Luxury transfers to and from airport in Mercedes V class an excellent start and end to our stay. Horizon Club also excellent.

Cons:

Nothing.

2026-08-06 • via Nuitee
K
Krister • solo_traveller • lv
10
Pros:

Everything!!!

Cons:

Nothing!!

2026-08-06 • via Nuitee
W
Wouter Willem • family_with_children • nl
8
2026-08-05 • via Nuitee
A
awahab • family_with_children • qa
10
Pros:

الغرفة ذات البلكونة كانت اختيار ممتاز

Cons:

لا يوجد

2026-08-05 • via Nuitee