Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely staff
Great location
Comfortable rooms
Cons:
Limited food options
Issues with bedding

Categories

Cleanliness
9.25
Reviews indicate cleanliness was satisfactory but not exceptional.
Service
9.72
Staff were noted to be lovely and helpful across multiple reviews.
Location
10
The hotel is lauded for its great location near the BTS and Sathorn Pier.
Room Quality
8.71
Rooms are comfortable but some issues with linens reported.
Amenities
8.74
Good amenities, but limited breakfast facilities in some wings.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.25
Limited food options, instant coffee in rooms was a disappointment.
Overall Experience
9.74
Overall enjoyment of stay, with charm and comfort highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Luxurious Amenities and Facilities

Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.

Exquisite Room Features

Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.

Culinary Delights

Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.

Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.

Important information:

Please note that the property provides WiFi-equipped limousine service (Mercedes Benz S-Class) at an additional cost. Guests who wish to make use of this service are kindly requested to contact the property directly. Contact details can be found in your booking confirmation.

Please be informed that normal check-in starts at 15:00 hrs. Guests are kindly advised contact the property directly if other check-in requirements are needed. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 2,590 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4712 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.74
M
Michael • couple • au
10
I had a medical emergency with my wife & staff organized ambulance & there were a beautiful flowers & a welc
Pros:

River cruise

2026-07-04 • via Nuitee
M
Michel • couple • nl
8
Was top op een kleiniheid na
Pros:

Kamer

Cons:

De kapper bij afrekenen werd in Thai gezegd Bath 600 en ik werd Bath 1000 berekend voor alleen hoofd scheren verder niks 😢

De ontbijt zaal in Krungthep toren is nog steeds dicht dus nog steeds een hel eind lopen 😢😢😢

2026-07-04 • via Nuitee
A
Axelle • solo_traveller • be
10
Pros:

La localisation magique au bord de l’eau, le calme et la proximité de commerces, restaurants et magasins, le raffinement de la decoration, le très bon petit déjeuner au bord de l’eau

Cons:

Prix légèrement élevés

2026-07-04 • via Nuitee
H
Heng • couple • sg
10
Our experience staying in Shangrila BKK was exceptional from check-in to departure. Thank you!
Pros:

The room we had, was on a high floor, facing the Chao Praya river and the view was stunning, especially at night. The hotel had a hotel boat that could ferry the guests across the river to the Icon mall and back, which was very convenient. The breakfast spread was amazing, and we enjoyed the variety of food, juices and even an ice cream bar ... it was literally our brunch for each day of our stay. Service during breakfast was always excellent, warm and friendly, and the restaurant staff were immaculately groomed and professional, anticipating our every need. Overall, our stay at Shangrila BKK was truly enjoyable and comfortable, as we were able to experience the warm hospitality and service from the time we arrived and greeted at the entrance to the front desk reception staff who welcomed us with her gracious smile and a lovely welcome drink. She listened to our request and situation, and was gracious to extend an early checkin after we arrived from a very long flight. Each time we waited for our Grab taxi to arrive, the lobby staff would approach us to offer assistance and a seat in the lobby while they look out for the taxi to arrive for us. The concierge also provided great support and assistance when we had problems with our luggage and did an excellent job to follow-up with the repair technician for a speedy repair in time for our flight home. Huge thanks and compliments to the hotel and its amazing team! Well done and keep up the excellent service and hospitality!

Cons:

All good , nothing we didn't like :)

2026-07-03 • via Nuitee
T
Tommy • extended_group • no
10
Fantastisk
Pros:

Fantastisk opphold! Personalet fikk oss til å føle oss som konger og dronninger.

Cons:

Ingenting

2026-07-03 • via Nuitee
M
Mathias • family_with_children • se
7
2026-07-02 • via Nuitee
K
KA WING • couple • hk
9
2026-07-02 • via Nuitee
M
Marcel • couple • nl
9
Heerlijk hotel op goede locatie
Pros:

Locatie
Personeel
Prima zwembad

2026-07-02 • via Nuitee
S
stevecX3761IS • Couples • Australia
10
Just Wondeful.
Pros:

Exceeded my expectations. This hotel is truly wonderful. The staff are amazing and so helpful. Take my advice and get the breakfast package as it is delicious with a wide variety of Thai, Asian and western food. We utilised the gym and pool which were of a very high standard. The beds,linen and pillows made you feel like sleeping on a cloud. We loved staying here and when we visit again, this will be our first port of call

2026-06-30 • via Tripadvisor
V
Victoria • family_with_children • gb
10
Pros:

Loved our stay here. Great location. The free boat to IconSiam is great and takes about 5 minutes.
Staff were all amazing and so friendly.

Cons:

Nothing.

2026-06-30 • via Nuitee
E
EINAT • couple • il
10
מלון נפלא תמיד נחזור אליו
Pros:

וואו… הכל. מיקום מעולה קרוב להכל הסעה חינם מספר פעמים ביום לקניון ממול חדר כושר מעולה ארוחת בוקר מעולה כולם סופר נחמדים בריכה מהממת נכנסים לנקות תחדר פעמיים ביום.. בקיצור נפלא

Cons:

אין

2026-06-30 • via Nuitee
T
Thomas • solo_traveller • ie
10
Pros:

Everything about the hotel. The staff the food and facilities were exceptional

Cons:

Nothing

2026-06-30 • via Nuitee
A
Andreas • couple • de
10
magnificent hotel with service at the highest level
Pros:

Ideal location (at the river, near BTS) for relaxing in Bangkok
I had the luxury of staying at the Horizon Club - a unique experience

Cons:

From outside (fassade) the building (s) look not inviting

2026-06-30 • via Nuitee
A
Atsada • solo_traveller • au
8
Pros:

Location and facilities were fantastic,

Cons:

The krungthep wing was a little too far from most of the spa restaurants and pool which is on the Shangri la wing approx 5-10min walk to get between buildings

2026-06-30 • via Nuitee
A
akmendi99 • Family • New Delhi, National Capital Territory of Delhi
10
Very well maintained
Pros:

Neat and clean hotel. Beautifully maintained. Aircondition working very good.

2026-06-29 • via Tripadvisor
J
Jeremy • couple • ch
8
2026-06-29 • via Nuitee
K
Kung Hung • couple • ie
6
2026-06-29 • via Nuitee
T
Tim • couple • us
10
2026-06-28 • via Nuitee
Y
Yvonne • couple • au
10
2026-06-28 • via Nuitee
M
Maria • family_with_children • dk
10
2026-06-28 • via Nuitee