Wingate by Wyndham Galveston Beachfront at the Seawall

Tv not working for Friday and Saturday I checked out Saturday night no wash cloths Two towels when I asked for more they said no very one room card not two cheap breakfast everything bread cut into half one jar of sugar one container of creamer and one jug of milk to share they do represent the Wyndham brand like other hotels

No towels
Don't understand why we would have to pay for parking at a hotel we already paid to stay in.

Bathroom should be more clean . Provide toiletries' ready before customers occupy room

I am extremely disappointed with my experience at this hotel. The room was infested with cockroaches, making it unacceptable to stay there. I ultimately left because the conditions were simply disgusting. To make matters worse, the hotel refused to refund my money despite the unacceptable condition of the room.

You would think a Wyndham franchise located on the Seawall in a resort destination like Galveston, Texas, would be held to a higher standard. Guests come to Galveston to relax and enjoy their stay, not to worry about cockroaches in their hotel room.

The lack of cleanliness was bad enough, but the refusal to issue a refund made the experience even worse. A hotel should take responsibility when its accommodations fail to meet reasonable standards of cleanliness and should treat customers fairly when legitimate complaints arise.

I would strongly encourage anyone considering this hotel to think twice before booking. Based on my experience, both the room conditions and the way management handled the situation fell far below what I would expect from a Wyndham-branded property in a popular tourist destination.

Did not like the 15.00 parking charge. Will not come back.

The lady at front desk was rood,the man was ok. They made us pay for parking 15 a day. When it says nothing about fee for parking. The room was dirty,no shampoo,body wash,no decaf coffee,no coffee for rm maker, no sign for door and no late check out unless u pay 20-50$. You get your own towels from desk towels are stained and sheets are dull. Brought my own bed makings more than on guest complaining out this place. Price was just as high as others and was nothing good,but location. Wouldn't pick this place.

It's really old. Walls were deteriorated. Bathroom was awful and old. Not a good value for price.

Señores de Booking, este alojamiento, aùn no me ha devuelto los 100 dolares que se dejaron de reserva a travès de la tarjeta de crèdito.

Nothing. I took photos. There was no pool or wifi as advertised, one towel in the room, the room smelled and the room had mold and chipped paint and water damage AND cockroaches!!! Stains on the sheets, rusted bathtub, terrible shower head. Horrible experience

When I arrived, I immediately noticed that the glass doors at the lobby were very dirty, which instantly gave a bad impression. When we walked into the room, we
0 noticed that the floors were sticky, and that the bath towels were badly stained. The mirrors were stained as well, and there were pubic hairs on the bathtub. The shower head was broken, and water was leaking out of the shower. The shower curtain was full of mold. On top of that, there was no shampoo or soap, and the body wash bottle was empty. A puddle of water was under the AC unit. Lastly, there were no blankets supplied for the first night.

Dirty bed sheets, has pee on it. when we were sleeping i checked at 1am on my son’s side that smells pee on his bed, my son is potty trained and the bed there so stinky. we had to sleep on the other bed. all three of us. no crib good too good thing we were near on walmart so we bought the cosco playard $50. i don’t want my one year old baby sleep on their bed. it’s a ghetto place. the pool has trash and bugs! i had a lot of bites!

staff wasn’t very approachable, the building looks very run down. And the AC did not cool the room at all :( very uncomfortable bed. We had a bottle of conditioner but no shampoo. Outside access which didn’t make me feel very safe. would not recommend

Gross, disgusting, roaches, no towels or wash clotures provided at all. Mold all over shower curtain AB’s shelled off mold that a poor job was done trying to cover the smell.