Ibis Styles Madrid City Las Ventas

Hotels
•
ibis Styles
8.7 (4273 reviews)
Albacete 1A (plantas de la 1 a la 3) , Madrid , ES
+34 917 24 76 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly, helpful staff / excellent service
Good, varied breakfast
Exceptional pool (big positive in summer)
Spacious, clean rooms (many mentions)
Parking availability
Good value for money
Cons:
Pool overcrowded or limited availability (early closing)
No nearby metro / somewhat far from city center in places
Room comfort issues: soft mattresses, uncomfortable pillows
Occasional housekeeping lapses (forgotten items, empty amenities)
Breakfast queue/organization and some repetition
Technical issues reported (AC problems, key card failures)

Categories

Cleanliness
8.4
Generally praised as excellent in multiple reviews, though isolated issues reported (housekeeping negligence leaving pajamas on floor; a comment about pool area looking dirty).
Service
9.3
Consistently highlighted as a strong point: staff repeatedly described as friendly, welcoming and helpful at reception and breakfast service.
Location
8.2
Mixed mentions: convenient for parking and relatively near some centers but several guests noted no nearby metro and that the hotel is in an office area / somewhat far from attractions.
Room Quality
8
Rooms described as spacious, clean and comfortable by some, but recurring negatives: very soft/uncomfortable mattresses and pillows, some AC problems and rooms tight for four people.
Amenities
8.6
Pool is frequently praised as exceptional and a highlight, but guests mention overcrowding, early closing in summer and occasional cleanliness/appearance concerns; parking availability is a plus.
Value for Money
9
Perceived as good value by several reviewers (including explicit comment on price-quality); overall sentiment leans positive for the rate paid.
Food and Beverage
9
Breakfast widely praised for variety and quality, though some guests noted repetition over multiple days and occasional organization/queue issues.
Overall Experience
9.1
Overall stays described as very good to fantastic by many guests, driven by staff, breakfast and pool; isolated service/room issues temper an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:12

Property Description

Modern Comfort and Convenience

Located just 4 km from Santiago Bernabéu Stadium, Ibis Styles Madrid City Las Ventas offers a refreshing stay with a seasonal outdoor pool, fitness center, and garden. The 4-star hotel boasts air-conditioned rooms with free WiFi and private bathrooms. Enjoy city views from the terrace, dine at the on-site restaurant, or unwind at the bar.

Entertainment and Relaxation

Each room is equipped with a flat-screen TV, satellite channels, and a safety deposit box. Bed linen and towels are provided for your comfort. Start your day with a delicious buffet breakfast before exploring the city.

Multilingual Assistance and Nearby Attractions

The 24-hour front desk staff fluent in Arabic, English, Spanish, and French are ready to assist you. Visit Thyssen-Bornemisza Museum and El Retiro Park, both just a short distance away. Book your stay at Ibis Styles Madrid City Las Ventas for a memorable experience.

Important information:

Note: The hotel accepts pets. If you are coming with pets, contact the hotel in advance to request the service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 54.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 4273 reviews
Cleanliness: 8.4
Service: 9.3
Location: 8.2
Room Quality: 8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.1
F
Flavio Augusto • couple • br
8
Bom hotel, com bom custo-benefício
Pros:

Boas camas, excelente café da manhã

Cons:

Nada

2026-09-19 • via Nuitee
M
marika • couple • ge
10
მე და ჩემს მეუღლეს ძალიან მოგვეწონა სასტუმროც და პერსონალიც.საუზმე იყო ძალიან კარგი.მდებარეობა ყველაფერთან ახლოს.მოკლედ
2026-09-19 • via Nuitee
C
Catherine • solo_traveller • es
5
2026-09-18 • via Nuitee
G
Gabriele • solo_traveller • it
9
2026-09-18 • via Nuitee
P
Piotr • family_with_children • pl
8
2026-09-17 • via Nuitee
J
Johnny • family_with_children • ve
10
2026-09-16 • via Nuitee
F
Fabricio • family_with_children • uy
8
2026-09-15 • via Nuitee
B
Belén • couple • es
10
2026-09-15 • via Nuitee
T
TRAYAN • solo_traveller • bg
7
2026-09-14 • via Nuitee
M
Marten Beyer • solo_traveller • au
9
2026-09-14 • via Nuitee
H
HERÁCLITO • family_with_children • pt
8
Apesar dos pontos negativos, foi uma estadia que serviu as necessidades da minha família.
Pros:

Gostei da localização e da explanada com umas luzes bonitas de noite. O pequeno almoço também é bom, com muita variedade e qualidade.

Cons:

Não gostei do mau cheiro existente no corredor de acesso aos quartos. Aquela alcatifa parece não ser tratada há tempos ou simplesmente já não está em condições. Ou talvez seja da falta de arejamento no corredor. Cheira mesmo mal! Este hotel está num mesmo edifício em que do primeiro ao terceiro andar é Ibys e do quarto andar para cima é Novotel. Fui espreitar um dos andares do Novotel e não tinha cheiro algum. Portanto, o problema é só na parte do Ibys. Também não gostei muito da piscina, que tem acesso por degraus, que me parecem perigosos sobretudo para os miúdos que podem se lançar e aterrar nos degraus, e é muito funda em determinado ponto. Dois metros e quarenta de profundidade parece-me um exagero. Eu estava com os meus três filhos menores e quando fomos à piscina, tive de estar em sobreaviso a todo tempo.

2026-09-13 • via Nuitee
B
Bruno • solo_traveller • pt
10
Pros:

Tudo muito bom .

Cons:

O preço do estacionamento é demasiado

2026-09-13 • via Nuitee
C
Carolina • family_with_children • es
7
2026-09-12 • via Nuitee
O
Oscar • solo_traveller • es
9
2026-09-11 • via Nuitee
N
Núria • solo_traveller • es
10
2026-09-10 • via Nuitee
C
catiplus • solo_traveller • es
8
2026-09-10 • via Nuitee
F
Francisco • family_with_children • es
10
2026-09-10 • via Nuitee
A
Ainoa • solo_traveller • es
8
2026-09-10 • via Nuitee
S
Sharon • family_with_children • us
9
A delightful stay with friendly staff who spoke English. A bit out of the way from walkable restaurants and bars
Pros:

Very modern

Cons:

The pool area got very crowded and seating in the shade at a premium

2026-09-09 • via Nuitee
R
Rodriguez • family_with_children • co
9
Descanso total
Pros:

En general el hotel está muy bien.

Cons:

El horario de la piscina, en verano debería estar más tiempo

2026-09-08 • via Nuitee