Fortune Avenue, Jalandhar - Member ITC Hotels' Group

Hotels
8.4 (279 reviews)
296-297 Lajpat Nagar , Jalandhar , IN
+91 181 500 5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Kind and accommodating staff
Good location
Clean rooms
Breakfast was good
Cons:
Poor cleanliness
Not good value for money
Needs improvement in food quality

Categories

Cleanliness
6.68
Standard of quality was poor and broken plate and dirty top were observed.
Service
9.65
The staff were really kind and accommodating, with great hospitality mentioned.
Location
9.19
Location is pretty good, with positive remarks on accessibility.
Room Quality
7.64
Old hotel and small rooms noted, not matching expectations.
Amenities
9.17
Amenities were decent despite lack of specific mention in reviews.
Value for Money
8.13
Not good value for money as mentioned by some guests.
Food and Beverage
7.68
Restaurant needs improvement in food varieties and quality, with complaints noted.
Overall Experience
9.05
Despite certain issues, overall experience is balanced by positives in service and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

City Views and Free WiFi
Experience breathtaking city views from your room at Fortune Avenue – Member ITC’s Hotel Group, where complimentary WiFi ensures you stay connected throughout your stay.

Multi-Cuisine Dining
Indulge in a culinary journey at the on-site restaurant offering a variety of multi-cuisine options and ITC's signature delicacies, promising a delightful dining experience.

24/7 Reception Assistance
Feel at ease with our round-the-clock English and Hindi-speaking staff at the reception, dedicated to making your stay comfortable and hassle-free.

Book your stay at Fortune Avenue – Member ITC’s Hotel Group now to enjoy these exceptional amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATQ

Location

Guest Reviews

8.4
Based on 279 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 9.05
G
Gary • solo_traveller • za
7
2026-09-17 • via Nuitee
S
SATESH • family_with_children • in
9
Overall, we are happy . Will recommend hotel strongly.
Pros:

Breakfast was good. Location is good too.

Cons:

Upholstery & Carpets are worn out. Facility needs a refurbishment asap.

2026-09-16 • via Nuitee
M
Manvir • family_with_children • nz
10
2026-09-12 • via Nuitee
M
Manvir • couple • nz
10
2026-08-21 • via Nuitee
K
KAUR • couple • au
7
2026-08-14 • via Nuitee
H
H • solo_traveller • gb
10
2026-07-22 • via Nuitee
M
MOHD • solo_traveller • in
1
2026-07-18 • via Nuitee
P
Palbinder Singh • solo_traveller • gb
10
Welcoming and brilliant customer service.
Pros:

Location. Dining portions large size and wide variety of choice. Bed mattress super comfortable and soft.

Team member Juhi went above and beyond by advising how to get food to take out to my wife who was recovering from surgery in the hospital across the road.

2026-07-16 • via Nuitee
P
Prashant Jindal • solo_traveller • in
10
2026-06-21 • via Nuitee
H
Hasan • solo_traveller • in
8
Pros:

Location

Cons:

No pool

2026-06-16 • via Nuitee
N
NM • solo_traveller • us
10
2026-06-02 • via Nuitee
S
SURJIT • family_with_children • gb
9
The Fortune Avenue is an excellent hotel we will definitely stay there again .
Pros:

The staff were very helpful . The breakfast was excellent there was a big variety of options available . The choice of food was excellent in the restaurant.

2026-05-26 • via Nuitee
C
Chetan • couple • in
10
2026-05-24 • via Nuitee
R
Ravinder • solo_traveller • in
9
Foods needs improvement
Pros:

Good hospitality

Cons:

Food

2026-05-21 • via Nuitee
M
Mahesh Starcke • solo_traveller • in
8
2026-05-11 • via Nuitee
G
Ganapathy • solo_traveller • in
8
Stay was good
Pros:

Breakfast was not included in the cost th

Cons:

Breakfast was not included in the cost, I was not happy on that.

2026-05-11 • via Nuitee
D
Diwakar • solo_traveller • in
10
2026-05-07 • via Nuitee
S
Shah • solo_traveller • in
10
Pros:

Clean and good Cooperative staff and near railway station room services also good

2026-05-05 • via Nuitee
M
manoj • family_with_children • gb
6
Great location great breakfast but get a high up room
Pros:

Great location and professional staff

Cons:

Raw chicken served in room service and no refund for the same.

Function room on 1st floor and very loud music until midnight thumping through the building.

2026-05-02 • via Nuitee
M
Manoj • extended_group • au
7
2026-04-14 • via Nuitee