Thistle London Piccadilly

Hotels
•
GLH
7.9 (3459 reviews)
39 Coventry Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Cons:
Lift issues
High price
Small room size

Categories

Cleanliness
7.79
The room was spotless, indicating good cleanliness, but some issues with maintenance noted.
Service
8.26
Staff were described as very helpful and polite, contributing positively to overall service.
Location
9.3
Location received consistently positive reviews, termed 'perfect' and 'brilliant' by multiple guests.
Room Quality
7.25
Rooms were clean but some guests noted they were smaller or less luxurious than expected.
Amenities
6.78
Problems with lifts and lack of water in rooms significantly affected amenities rating.
Value for Money
7.74
Price considered high by some guests in relation to facilities offered.
Food and Beverage
8.29
Breakfast choices were appreciated, although improvements were desired in some areas.
Overall Experience
7.76
While there were positives like location and service, various issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Central Location in London's Heart

Convenience at Your Doorstep
Situated near iconic landmarks like Piccadilly Circus and Chinatown, our hotel offers easy access to top tourist sites, restaurants, and shopping destinations. With tube stations and train stations just steps away, exploring the city is a breeze.

Modern Comforts and Amenities
Relax in our air-conditioned rooms equipped with free high-speed WiFi and Smart TVs. Unwind in your private bathroom after a day of sightseeing. Enjoy a seamless stay with us in the vibrant heart of London.

Ready to immerse yourself in the charm of London? Book your stay at Thistle London Piccadilly now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 3459 reviews
Cleanliness: 7.79
Service: 8.26
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
R
Ronen • family_with_children • il
9
2026-05-30 • via Nuitee
A
Ayşe • family_with_children • tr
5
2026-05-30 • via Nuitee
K
Kirsi • couple • fi
8
2026-05-30 • via Nuitee
A
Ayman • solo_traveller • sa
7
2026-05-30 • via Nuitee
L
Lesley • solo_traveller • il
10
Pros:

Exceptionally polite and helpful staff

Cons:

Breakfast very basic, lacking variety.

2026-05-29 • via Nuitee
C
Carolina • couple • es
9
Localización perfecta
Pros:

La ubicación inmejorable, habitación cómoda y bien insonorizada

Cons:

Desayuno correcto, aunque creo que podría mejorar

2026-05-29 • via Nuitee
J
John • couple • nz
9
A nice hotel in a very good location
Pros:

We had stayed here before when it was a grand hotel. The lobby is very small, but in saying that the rooms are very nice. We were offered the chance to upgrade to a junior suite for a very reasonable price and we did that. Nice sized room with sitting area on the top floor. Breakfast was pretty good with hot and cold options. The location is the bonus here, it is on the direct Piccadilly tube line to Heathrow and is between the Piccadilly and Leicester Square stations. Tons of eateries of all prices around and of course the Half Price ticket booth for shows. So many theaters near by. Given a late check out, all in all, a good hotel.

Cons:

Most of the staff spoke really good English, but a couple did not and it was impossible to understand what they were saying and impossible to make them understand what we wanted. Reception staff excellent though.

2026-05-29 • via Nuitee
M
Małgorzata • couple • pl
3
2026-05-28 • via Nuitee
K
Karen • couple • us
10
We love this hotel for how central it is to the West End Theatres, Trafalgar Square, and Covent Garden.
Pros:

I love the location. It is convenient to walk to theaters, Buckingham Palace, and shopping in Covent Garden. It feels safe and secure.

Cons:

The rooms are smaller than they used to be in the past. I’ve been coming there since 2008 and rooms have been smaller and smaller. The price for breakfast went from £15 to £21.

2026-05-28 • via Nuitee
M
Maria Teresa • extended_group • it
7
2026-05-28 • via Nuitee
S
Shane • solo_traveller • au
10
2026-05-28 • via Nuitee
A
Alexandra • extended_group • fr
10
Une belle découverte
Pros:

L’emplacement est exceptionnel! La vue de notre chambre magnifique, donnait sur le london trocadero, à quelques minutes de tout. Le personnel est génial et les chambres incroyables. De grandes baies vitrées donnant sur des bâtiments aux façades magnifiques, beaucoup d’espace. Sincèrement je pense que ce sera mon nouvel hôtel favori, j’ai séjourné plutôt vers la gare victoria, quartier vers Buckingham, mais en réalité je pense que cet emplacement est de loin le meilleur. Et malgré qu’on etait à quelques minutes à pied de chinatown, piccadily Circus, Oxford circus, soho et tous les quartiers les plus animés de Londres, aucun bruit dans l’hôtel ni de la rue. Je retournerai là bas sans aucune hésitation

Cons:

Rien tout était parfait

2026-05-28 • via Nuitee
T
Tamir A. • solo_traveller • il
9
2026-05-27 • via Nuitee
K
Katla • couple • is
8
2026-05-27 • via Nuitee
P
PRIMACOM • extended_group • it
9
Pros:

Professionalità e ospitalità

Cons:

nulla

2026-05-27 • via Nuitee
H
Hadar • couple • il
8
2026-05-26 • via Nuitee
D
Daniel • couple • hu
10
2026-05-26 • via Nuitee
L
LOIC • family_with_children • fr
8
Hotel agréable et idéalement situé pour explorer les richesses de Londres
Pros:

Emplacement géographique idéal
Personnel accueillant
Petit déjeuner très correct

Cons:

La chambre standard était assez petite
Pb dans la chasse d'eau des toilettes

2026-05-24 • via Nuitee
G
Gael • couple • ch
7
2026-05-24 • via Nuitee
I
Ian • couple • gb
9
2026-05-24 • via Nuitee