Sotetsu Fresa Inn Kobe Sannomiya

Hotels
•
Sotetsu Fresa Inn
8.3 (3511 reviews)
Chuo-ku Asahidori 5-2-3 , Kobe , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and tidy rooms
Cons:
Limited breakfast options
Minor cleanliness issues

Categories

Cleanliness
8.01
Some mentions of minor cleanliness issues, such as small debris in the restroom.
Service
8.78
Staff were generally praised for their helpfulness and responsiveness.
Location
9.02
Guests frequently highlighted the hotel's very convenient location near public transport.
Room Quality
8.17
Rooms received mixed reviews, with some noting small sizes but good sound insulation.
Amenities
8.5
Amenities such as complimentary tea and room service met guests' expectations.
Value for Money
7.96
Some guests feel the price, especially on weekends, was high relative to room size.
Food and Beverage
7.51
Breakfast options had mixed reviews, with some guests unhappy about the selection.
Overall Experience
8.48
Overall positive sentiment, with most guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Convenient Location in Chuo Ward, Kobe
Located in the heart of Kobe, Sotetsu Fresa Inn Kobe Sannomiya offers easy access to popular attractions such as Noevir Stadium Kobe and Mount Maya.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bed linens.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk with English and Japanese language support. Indulge in delicious meals at our on-site restaurant and explore nearby cultural sites like Kobe Center for Overseas Migration.

Book your stay at Sotetsu Fresa Inn Kobe Sannomiya for a memorable and enjoyable experience in Kobe.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 2400 per day.

Location

Guest Reviews

8.3
Based on 3511 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
脇田 • solo_traveller • jp
9
初めての宿泊でしたが、期待以上でした。
Pros:

駅に近く、清潔感のある部屋と落ち着いた廊下、無駄に社員がいなくて快適でした。チェックイン、チェックアウトもスムースにできました。今回は使用しませんでしたが、フロアに製氷機や電子レンジもあり長時間の滞在も快適に過ごせそうな気がします。エレベーターもカードキー使用なので安心できました。すぐに次回の予約を入れました。

Cons:

特に思い当たらないです。

2026-05-30 • via Nuitee
宮崎 • solo_traveller • jp
9
ちょうど良いお部屋とスタッフの対応〜　　　　　　
Pros:

シングルの部屋の広さがちょうど良かった。チェックイン時、スタッフの方の説明がわかり易く良かったです。

Cons:

7階で見晴らしはよかったのですが、前のビルが、工事中だったりで工事道具が多数見られ残念でした。

2026-05-30 • via Nuitee
S
Shunichi • solo_traveller • jp
6
2026-05-30 • via Nuitee
大和田 • solo_traveller • jp
10
2026-05-30 • via Nuitee
Z
zabon • solo_traveller • jp
9
Pros:

大塚国際美術館へ行く旅行だったので、そのバス乗り場の目の前で便利でした。
部屋もゆったり、浴室も快適でした。
清潔で、スタッフの対応も良く快適でした!

Cons:

特に有りません!

2026-05-30 • via Nuitee
I
Iju • extended_group • tw
10
2026-05-29 • via Nuitee
K
KOKI • solo_traveller • jp
10
2026-05-29 • via Nuitee
Y
Y u k i ya • solo_traveller • jp
6
2026-05-28 • via Nuitee
Y
YOSHINORI • solo_traveller • jp
9
2026-05-28 • via Nuitee
E
Eiko • couple • jp
7
Pros:

中心地でとても便利

Cons:

浴槽の掃除が不十分

2026-05-28 • via Nuitee
森 • solo_traveller • jp
8
Pros:

喫煙所があった。

Cons:

booking.com側に文句言ってください。領収書に「これは正式なものではない。正式なものはホテルからもらえ」と書いてあります。御社からの回答もらっていて、それをエビデンスに添えました。

2026-05-28 • via Nuitee
たのし • solo_traveller • jp
8
2026-05-28 • via Nuitee
C
Chen ying • solo_traveller • tw
5
Cons:

隔音不好

2026-05-27 • via Nuitee
H
Hana • solo_traveller • nz
6
Pros:

美顔器があった

2026-05-27 • via Nuitee
R
RASMI • solo_traveller • id
8
2026-05-27 • via Nuitee
K
Kong • family_with_children • my
10
2026-05-27 • via Nuitee
T
Te-Cheng • couple • tw
9
2026-05-27 • via Nuitee
C
CHIEH-KUAN • solo_traveller • kr
9
2026-05-26 • via Nuitee
R
rui • solo_traveller • jp
5
2026-05-26 • via Nuitee
B
Braxton • solo_traveller • us
8
2026-05-25 • via Nuitee