Hotel Eden Palace au Lac

Hotels
8.4 (4948 reviews)
11, Rue du Théâtre , Montreux , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
View
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.94
Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.
Service
8.91
Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.
Location
8.95
Great location near the lake and Christmas markets is consistently praised across reviews.
Room Quality
7.9
Described as spacious and comfortable, though some concerns about the overall condition were noted.
Amenities
8.43
Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.
Value for Money
8.39
While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.
Food and Beverage
7.94
Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.
Overall Experience
8.71
Highly positive experiences from several reviews depict a strong overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:03

Property Description

Historic Charm and Modern Comforts

Lakefront Dining and Relaxation

Complimentary Transport for Convenience

Book your stay at Belle-Epoque Hotel Eden Palace au Lac for a perfect blend of history and luxury. Indulge in exquisite dining at Chez Gaston with stunning lake views, unwind in the garden pool oasis, and enjoy the convenience of free public transport. Immerse yourself in the beauty of Montreux with a stay at our timeless hotel.

Important information:

Please note that some common areas of our property are currently being renovated.

Please note that the pool will be available starting from 19 june 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4948 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.71
L
Luizete M P • solo_traveller • br
7
Pros:

O hotel tem um estilo lindo da Belle époque e sua posição à frente do lago é fantástica.

Cons:

Diante de outros hotéis da mesma faixa de preço que vimos pela suiça , não especificamente em Montreux , a qualidade dos materiais e conforto do quarto ficaram a desejar. O quarto não tem ar condicionado , apenas um ventilador pequeno. A limpeza do box do chuveiro não é impecável. O hotel já foi muito bom no passado e atualmente está ok. Está bom, não é ruim, mas deve ter sido melhor no passado, precisando de uma renovação.

2026-05-29 • via Nuitee
S
sarah • couple • ch
8
2026-05-29 • via Nuitee
M
Mohamed • couple • ma
5
Pros:

La situation géographique seulement

Cons:

Les équipements qui datent des années 50

2026-05-29 • via Nuitee
M
Mia • couple • us
9
Very nice hotel with an amazing view
Pros:

Lovely location and room

Cons:

It was very nice

2026-05-28 • via Nuitee
K
Karin • extended_group • ch
8
Cons:

Der bezahlte PP war besetzt als wir parkieren wollten.

2026-05-28 • via Nuitee
E
Erwin • solo_traveller • ch
9
Pros:

Super Aussicht auf den Sonnenunterhang.

Cons:

Der Ausstieg aus der Badewanne nach dem Duschen war ein herausforderder Drahtseilakt.

2026-05-28 • via Nuitee
R
Raphael • solo_traveller • ch
9
2026-05-28 • via Nuitee
V
Violeta • couple • lt
9
2026-05-28 • via Nuitee
L
Luis • couple • ch
8
2026-05-28 • via Nuitee
E
Edgar • solo_traveller • ch
10
2026-05-27 • via Nuitee
R
Rachel • couple • gb
7
Nice hotel, good location, clean and comfortable room. Shame about the lack of outside space available for drinks /
Pros:

Central location, nice building. Very comfortable bed and clean room.

Cons:

Outside space limited and always seemed to be closed off.
Safe broken, asked for it fixed several times but no one came to fix it.
Fridge was in the wardrobe!

2026-05-27 • via Nuitee
A
Axel • solo_traveller • de
6
Geht für eine Nacht.
Pros:

Das Zimmer ist gross und gut eingerichtet. Man konnte die Fenster gut verdunkel .

Cons:

Das Zimmer hatte keine Klimaanlage.
Es war eine Duschbadewanne. Die Betten sind " durchgelegen" .
Im Zimmer gab es KEINEN Kühlschrank.
Der Krach von der Straße war deutlichsten zu hören.

2026-05-27 • via Nuitee
M
Meyer • extended_group • ch
3
Nie mehr wieder!!!
Pros:

Das Hotel hat eine sehr schöne Lage.

Cons:

Es war einmal!!! Die 4 Sterne sind ein Witz. Das Hotel war mal vielleicht vor 50 Jahren noch gut jetzt ist es höchstens noch ein 2-3 Sterne Hotel. Das Geld wird mit asiatischen Gruppen verdient. Sogar die Kaffee Maschinen sind auf Chinesisch angeschrieben. Die ganze Hotel Anlage ist ungepflegt der Pool leer auf dem Zimmer gibt es nicht mal ein Wasserkocher geschweige eine Kaffeemaschine. Wer 4Sterne Preis für 2Sterne Hotel bezahlen will ist hier gut aufgehoben. Aber nie wieder mit uns.

2026-05-27 • via Nuitee
S
Sandrine • couple • fr
8
Sejour très agréable du fait de la beauté du batiment et de son emplacement.
Pros:

hotel historique tres bien restauré, emplacement exceptionnel les pieds dans l’eau, la vue sur le lac pour une partie des chambres, le personnel tres accueillant et chaleureux.

Cons:

le petit dejeuner n’est pas a la hauteur du standing l’etablissement : produits industriels, pas de fait maison ni de local, c’est la salle sublime qui sauve l’experience.

2026-05-27 • via Nuitee
S
sauiso • couple • fi
8
Pros:

Breakfast was basic standard

Cons:

An iron and ironboard should be included in the room.

2026-05-27 • via Nuitee
C
Copocian • couple • ch
7
2026-05-26 • via Nuitee
A
Ambros • solo_traveller • ch
10
2026-05-26 • via Nuitee
M
Monika • couple • ch
9
2026-05-26 • via Nuitee
D
Duygu • couple • nl
8
2026-05-26 • via Nuitee
I
Ines • family_with_children • es
8
Espectaular!!!! Hemos disfrutado muchísimo! Sin duda volveremos!
Pros:

El trato con el gerente del hotel, la ubicación y los ventanales con las espectaulares vistas.
El desayuno también es muy bueno.

Cons:

Lo único que pense es que con la preciosidad de hotel que es , debieran empezar a pensar en remomdelar los baños.
También me llevé una desilusión al ver que no podíamos acceder a la zona de la piscina ya que aún no estaba habilitada.

2026-05-26 • via Nuitee