Hotel Eden Palace au Lac

Hotels
8.4 (5015 reviews)
11, Rue du Théâtre , Montreux , ch

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
View
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.94
Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.
Service
8.91
Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.
Location
8.95
Great location near the lake and Christmas markets is consistently praised across reviews.
Room Quality
7.9
Described as spacious and comfortable, though some concerns about the overall condition were noted.
Amenities
8.43
Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.
Value for Money
8.39
While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.
Food and Beverage
7.94
Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.
Overall Experience
8.71
Highly positive experiences from several reviews depict a strong overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:03

Property Description

Historic Charm and Modern Comforts

Lakefront Dining and Relaxation

Complimentary Transport for Convenience

Book your stay at Belle-Epoque Hotel Eden Palace au Lac for a perfect blend of history and luxury. Indulge in exquisite dining at Chez Gaston with stunning lake views, unwind in the garden pool oasis, and enjoy the convenience of free public transport. Immerse yourself in the beauty of Montreux with a stay at our timeless hotel.

Important information:

Please note that some common areas of our property are currently being renovated.

Please note that the pool will be available starting from 19 june 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5015 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.71
P
Peter • couple • de
5
2026-06-13 • via Nuitee
G
Gregory • couple • us
8
Pros:

Great location. Our room had a view of the lake which was spectacular. Staff was excellent

Cons:

Fitness room was inadequate, very small and was hot due to the heat from the sauna being located adjacent to the Fitness room.

2026-06-12 • via Nuitee
S
Slobodan • family_with_children • rs
8
2026-06-12 • via Nuitee
L
leila • couple • ch
5
2026-06-12 • via Nuitee
N
Nora • extended_group • hu
10
Pros:

the view from the balcony was amazing, the room was spacious, clean, comfortable! I loved the room we stayed in! the hotel is right next to the lake, you can take 2 steps and see the gorgeous view right away! really close to two supermarkets as well and a lot of stores and restaurants!! really really recommend staying here!

Cons:

the only issue we had was that the people staying next to us let their kid cry and scream from midnight past 2 AM and refused to quiet the kid down until my friend yelled at them through the wall to quiet down because we had to get up early in the morning...
I guess the walls are really thin so if u end up with a horrible neighbour, good luck...

2026-06-11 • via Nuitee
A
Aroshana Leelaratne • solo_traveller • gb
10
2026-06-11 • via Nuitee
S
Sermet • couple • de
8
2026-06-10 • via Nuitee
A
Audrey • couple • ca
9
Memorable experience
Pros:

Lovely and helpful staff.
Location to die for.
I was in between seasons, so price was interesting, and not all facilities were available (e.g. pool).
Room are large and clean and really wonderful.
Thx for an incredible time there.

Cons:

all was very good

2026-06-10 • via Nuitee
B
Bernadette • extended_group • ch
9
Tolle Lage direkt am See. Personal war sehr freundlich und zuvorkommend.
2026-06-10 • via Nuitee
E
Emily • solo_traveller • gb
8
Pros:

Beautiful newly renovated rooms with incredible view of the lake. Hotel was perfectly situated on the promenade and a 5-10 min walk from the train station.

Cons:

Breakfast could have been better for the price.

2026-06-10 • via Nuitee
I
Ida • extended_group • ch
8
Pros:

ich habe ihr wunderschönes Hotel sehr geschätzt. Irritiert hat mich die Minibar, die nicht gefüllt war, im Kleiderschrank vorzufinden.

2026-06-08 • via Nuitee
K
Klaus-Peter • couple • de
8
Wir kommen bei Gelegenheit gerne wieder
Pros:

Die Lage ist aussergewöhnlich,

Cons:

Die Parksituation ist unzureichend

2026-06-08 • via Nuitee
F
Farouq • couple • ae
10
Pros:

Amazing location

2026-06-08 • via Nuitee
D
De Barros Nunes • couple • ch
8
2026-06-08 • via Nuitee
D
Dario • couple • es
8
2026-06-08 • via Nuitee
H
huiming • couple • cn
10
Pros:

地理位置很棒，紧挨湖边，房间是我在瑞士住的最满意的最干净的。早餐还好！在能多一点儿品种会更好。

2026-06-08 • via Nuitee
A
Annelies • family_with_children • ch
7
OK maar ook niet meer
Pros:

Kamer was proper

Cons:

Ontbijt was heel duur en kwaliteit niet in lijn met wat we betaalden. De ontbijtruimte heeft de sfeer van een refter op school

2026-06-07 • via Nuitee
J
Jakab • couple • ch
9
Die Lage und der erste Eindruck war fantastisch.
Pros:

Die Lage

Cons:

Die Terassen waren nicht gereinigt.

2026-06-07 • via Nuitee
C
Castro • couple • il
8
יש דברים שמצריכים שיפור אבל אבל לא מקלקלים את השנייה
Pros:

המקום טוב מאוד צוות נחמד נקי החדר היה לצד ים גנבה היפה מאוד המרפסת גדולה מאוד

Cons:

המרפסת של החדר הייתה משותפת עם החדר ליד לקחו חתיכת גדר כוערת וחצו את המרפסת לשתיים
חדר האמבטיה קטן מאוד

2026-06-07 • via Nuitee
J
Janna • solo_traveller • fr
10
Pros:

Le décor style Belle Époque, juste magnifique. Le personnel est adorable, serviable et bienveillant.

Cons:

Rien

2026-06-07 • via Nuitee