Hotel De La Ville

Hotels
8.8 (1668 reviews)
Piazza Antinori 1 , Florence , IT
+39 055 238 1805

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Quality breakfast
Cons:
Minor issues with room comfort
Temperature control in rooms
Occasional impersonal service

Categories

Cleanliness
8.2
The review highlights scrupulous cleanliness but mentions some minor issues with room comfort.
Service
9.2
Overall positive sentiment towards the staff's friendliness and attentiveness.
Location
9.2
Excellent location in the heart of Florence, ideal for reaching attractions.
Room Quality
8.7
Rooms described as comfortable and spacious, although one guest mentioned a desire for better lighting.
Amenities
8.7
The amenities received positive feedback, especially regarding the breakfast variety.
Value for Money
8.7
Standard quality for this hotel tier, reflecting the overall satisfaction despite some minor complaints.
Food and Beverage
8.7
Breakfast was well received, with several mentions of quality.
Overall Experience
9
A mix of positive experiences with minor issues, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Hotel De La Ville is situated on the prestigious Via Tornabuoni, steps away from iconic landmarks like Florence Cathedral and Santa Maria Novella Train Station.

Elegant Rooms: Experience the charm of Florentine décor in our rooms equipped with modern amenities such as smart TVs, minibars, and luxurious marble bathrooms.

Delightful Dining: Indulge in a sumptuous American-style breakfast buffet featuring a variety of fresh fruits, pastries, and hot dishes. Unwind at our bar offering a selection of coffee and drinks all day.

Ready to immerse yourself in luxury and convenience? Book your stay at Hotel De La Ville now!

Important information:

In case of multiple bookings, the cancelation policy may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 1668 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
R
Raz2 • solo_traveller • ro
9
2026-09-10 • via Nuitee
I
Ivan • couple • me
8
2026-09-10 • via Nuitee
Z
Zapata Cárdenas • couple • co
9
2026-09-09 • via Nuitee
R
Rose Bugeja • solo_traveller • au
9
Pros:

The location, not right near train station but not far either. Close to everything else

Cons:

Not being able to order a pizza after a long day out at Cinque Terre. Waiter was rude and we just went out to a restaurant after 9pm on that night for dinner. Couldn't be bothered dealing with a rude waiter

2026-09-06 • via Nuitee
A
Anushi • solo_traveller • ca
10
2026-09-04 • via Nuitee
C
Caterina • solo_traveller • it
10
2026-08-31 • via Nuitee
C
Charles • couple • gb
9
Excellent place to stay and very convenient for all the sights.
Pros:

The location was fantastic. Very close to all the main attractions: Duomo, Ponte Vecchio, Uffizi Gallery etc

Cons:

Getting charged for a bottle of water from the minibar in the room. No view from the window, but I was hardly in the room to be fair.

2026-08-30 • via Nuitee
A
autilia • extended_group • us
9
2026-08-30 • via Nuitee
C
charles • solo_traveller • gb
9
Loverley hotel
Pros:

Great location and liked the old traditional feel of the decor

Cons:

Bed was a little too hard for me but was still a great stay

2026-08-30 • via Nuitee
M
Marina • family_with_children • de
10
Unvergesslicher Aufenthalt im Herzen von Florenz! Alles war fantastisch!Wir kommen definitiv wieder!
Pros:

Unvergesslicher Aufenthalt im Herzen von Florenz! Wir haben unseren Aufenthalt im Hotel absolut genossen und können dieses wunderschöne Hotel uneingeschränkt weiterempfehlen!
Die Lage ist einfach unschlagbar! Mitten im Zentrum der Altstadt! Viele Sehenswürdigkeiten (der Dom, die Uffizien, Palazzo Vecchio...) sowie der Bahnhof in wenigen Minuten bequem zu Fuß zu erreichen!
Die Ausstattung des Hotels/Zimmers ist sehr geschmackvoll, stilvoll und mit viel Liebe zum Detail eingerichtet.
Das Team des Hotels ist an Freundlichkeit und Hilfsbereitschaft kaum zu übertreffen ! Wir bekamen tolle Tipps (Lokale, Sehenswürdigkeiten) für unseren Aufenthalt! Die Kommunikation war perfekt! Wir reisen viel und sind von diesem Hotel einfach begeistert!
Das Frühstück war reichhaltig! Das Ambiente beim Frühstück war ebenfalls sehr stillvoll!
Die hoteleigene Bar hatte auch eine sehr gemütliche Atmosphäre. Die Drinks waren erstklassig gemixt! Diese war auch für uns ein perfekter Ort um den Abend ausklingen zu lassen!
Alles war fantastisch! Wir kommen definitiv wieder!

Cons:

Nichts!

2026-08-30 • via Nuitee
A
Alasfoor • extended_group • kw
8
Pros:

Lovely reception staff ..great location

Cons:

The bathroom is too small

2026-08-30 • via Nuitee
V
Vincent • family_with_children • nl
9
Mooi klassiek hotel met uitstekende ligging
Pros:

Locatie was uitstekend. Direct buiten begint het centrum. Wel even een uitdaging als je met de auto komt en niet met boetes geconfronteerd wil worden. Is een chique hotel wat er verder goed uitziet. Ontbijt was goed.

Cons:

Badkamer is wel wat krap.

2026-08-28 • via Nuitee
L
Lilian • solo_traveller • ar
10
Pros:

La ubicación, excepcional, cerca de todo, se puede hacer el centro histórico a pie ya que desde la esquina se veía el duomo a 2 cuadras. La estación de trenes también muy cerca. La atención también muy buena.

Cons:

La cama un poco angosta

2026-08-26 • via Nuitee
M
Michaelk4k • Couples • Southampton, Hampshire, England
6
Great location. Average stay
Pros:

We stayed at Hotel De La Ville in Florence in a Junior Suite, which was a lovely and spacious room in a fantastic location, just a short walk from the main sights and right in the heart of the city.

Unfortunately, there were a few things that let the experience down.

During our stay, temperatures reached around 38°C, so having complimentary drinking water in the room would have been a basic but very welcome touch. Unfortunately, this wasn’t provided. We also asked for an iron, but the hotel was unable to supply one, which was surprising for a hotel of this standard.

The biggest issue, however, was the air conditioning. Our room had a strange and unpleasant smell coming from the air conditioning system, which made it difficult to feel completely comfortable, particularly given how hot it was outside.

The hotel has plenty going for it: a great location, attractive surroundings and a beautiful Junior Suite but we expected a little more from a hotel of this level. With better attention to some of these practical details, it could have been a much more enjoyable stay.

Overall, a pleasant stay but unfortunately not quite the experience we were expecting.

2026-08-25 • via Tripadvisor
G
Gregg Hubbard • solo_traveller • us
7
Great Location, Small Room, No Technology
Pros:

The location is great! It's convenient to the train station and the local museums, which is why I chose it. The interior is impressive, but somewhat dated.

Cons:

The size of the room was incredibly small, about the size of a large closet. The bathroom was larger than the living space. The television is from the the '90s, no streaming or premium channels available. The room doors don't have a card reader, so you have to relinquish the room keys every time you leave the hotel.

The breakfast initially seemed impressive until I found a live bug in my bowl of cereal, so stick with the fresh fruit.

2026-08-23 • via Nuitee
M
Martina &Henry • couple • ie
10
Pros:

Lovely breakfast great coffee. Great location Very central for all the tourists attractions walking distance to all. Beautiful city

2026-08-23 • via Nuitee
E
Edoardo • extended_group • it
9
2026-08-22 • via Nuitee
F
Francesca Fiori • family_with_children • it
6
2026-08-21 • via Nuitee
M
Mary • couple • us
10
Pros:

It was so clean. Staff were wonderful. In great locations.

2026-08-19 • via Nuitee
D
Davide • couple • it
6
2026-08-16 • via Nuitee