Hotel De La Ville

Hotels
8.8 (1626 reviews)
Piazza Antinori 1 , Florence , it
+39 055 238 1805

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Quality breakfast
Cons:
Minor issues with room comfort
Temperature control in rooms
Occasional impersonal service

Categories

Cleanliness
8.2
The review highlights scrupulous cleanliness but mentions some minor issues with room comfort.
Service
9.2
Overall positive sentiment towards the staff's friendliness and attentiveness.
Location
9.2
Excellent location in the heart of Florence, ideal for reaching attractions.
Room Quality
8.7
Rooms described as comfortable and spacious, although one guest mentioned a desire for better lighting.
Amenities
8.7
The amenities received positive feedback, especially regarding the breakfast variety.
Value for Money
8.7
Standard quality for this hotel tier, reflecting the overall satisfaction despite some minor complaints.
Food and Beverage
8.7
Breakfast was well received, with several mentions of quality.
Overall Experience
9
A mix of positive experiences with minor issues, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Hotel De La Ville is situated on the prestigious Via Tornabuoni, steps away from iconic landmarks like Florence Cathedral and Santa Maria Novella Train Station.

Elegant Rooms: Experience the charm of Florentine décor in our rooms equipped with modern amenities such as smart TVs, minibars, and luxurious marble bathrooms.

Delightful Dining: Indulge in a sumptuous American-style breakfast buffet featuring a variety of fresh fruits, pastries, and hot dishes. Unwind at our bar offering a selection of coffee and drinks all day.

Ready to immerse yourself in luxury and convenience? Book your stay at Hotel De La Ville now!

Important information:

In case of multiple bookings, the cancelation policy may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

8.8
Based on 1626 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
E
EDUARDO • family_with_children • ar
10
Una ciudad bellísima en un hotel hermoso.
Pros:

Ubicación óptima, cerca de todos los lugares turísticos a visitar en Florencia. El desayuno buffet excelente y las habitaciones muy amplias y cómodas.

Cons:

Todo a sido muy bueno, no tengo ningún comentario negativo.

2026-07-25 • via Nuitee
A
Anouk • extended_group • de
7
2026-07-24 • via Nuitee
D
Debra • solo_traveller • us
8
2026-07-24 • via Nuitee
R
Razvan • solo_traveller • ro
9
2026-07-20 • via Nuitee
M
Montserrat • couple • mx
10
2026-07-20 • via Nuitee
T
Tuncay • extended_group • tr
8
Pros:

Konumu ve çalışanları

2026-07-20 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-07-20 • via Nuitee
N
Nadezhda • solo_traveller • it
10
2026-07-19 • via Nuitee
M
Michele • solo_traveller • ch
8
Pros:

Come al solito posizione fantastica zona centralissima e shopping a portata di mano. La nuova direttrice super professionale e gentile

Cons:

La sala colazione un po in affanno la mattina ma sono sicuro che sistemeranno a breve

2026-07-17 • via Nuitee
G
GEIST • couple • fr
8
Hôtel idéalement placé, accueil exemplaire de gentillesse mais doit se rénover.
Pros:

- l'emplacement est parfait. En plein coeur historique, au centre du quartier "chic" avec ses boutiques et ses palais somptueux (comme le palais Strozzi à 10 m).
- l'accueil et le personnel exceptionnels de gentillesse, faisant tout leur possible pour vous être agréable et trouver des solutions à vos questions.
- le petit-déjeuner qui est complet et dont une équipe de service est remarquable de prévenance et de gentillesse (le serveur le plus âgé tient à vous serrer la main le matin quand vous arrivez encore endormi !). L'autre équipe est plutôt dans la logique du "minimum syndical".

Cons:

- la chambre est parfaitement propre mais "date" un peu. La déco est vintage ! la salle de bains pas vraiment moderne, les fenêtres mal isolées du bruit de la rue la nuit, pas de bouilloire pour un petit thé ou une tisane.
- le service de parking n'est pas au point. Certes, votre voiture est garée par les soins de l'hôtel (35 €/jour) dans un parking situé si loin qu'il faut la commander une heure avant de décider de partir. Assez contraignant. Aujourd'hui, j'ai attendu une heure quinze avant de pouvoir partir. En plus de cela, le parking ferme ses portes à 23h30. Pas question de faire la fête trop tard en ville !
- L'ensemble des salons n'est pas très accueillants : trop datés.

2026-07-15 • via Nuitee
R
Ralitsa • family_with_children • bg
10
2026-07-15 • via Nuitee
D
David • couple • gb
9
Really enjoyed the hotel, staff very helpful and supportive
Pros:

Location was great, super air conditioning

Cons:

Bar facilities not great

2026-07-13 • via Nuitee
L
letizia • couple • it
8
2026-07-13 • via Nuitee
V
Valentina • solo_traveller • it
9
2026-07-13 • via Nuitee
D
Douglas • solo_traveller • it
9
I visit Firenze regularly and this one of the best options I’ve found.
Pros:

This is perfectly situated hotel in the heart of Florence. It is old-fashioned in the best sense, with a courteous, professional staff and niceties like a turn-down service including slippers (but unfortunately not a chocolate on the pillow). They supplied a bed and bowl for my dog. The breakfast buffet is bountiful. The bed was comfortable and the linens high-quality.

Cons:

The window in my room had two layers of obscured glass, perhaps because the “view” was basically a large air shaft, but the result was that it felt somewhat claustrophobic. The faucet for the bidet was noisy and needed attention.

2026-07-12 • via Nuitee
R
Roksolana • family_with_children • ua
9
2026-07-12 • via Nuitee
P
Pedro • couple • pt
9
2026-07-12 • via Nuitee
T
Timothy • solo_traveller • us
7
Flashback of LA DOLCE VITA
Pros:

STAFF!

Cons:

PAINFULLY soft mattress.

2026-07-10 • via Nuitee
T
Timothy • solo_traveller • us
8
Olde world charm.
Pros:

+FIRST CLASS staff. From the desk to the dining room....❤️particularly the breakfast crew.

Cons:

+The grande prize for the most uncomfortable 'mushy' mattress on the planet.

2026-07-10 • via Nuitee
G
Goldy_73 • Family
10
Nice hotel in a great location
Pros:

Really enjoyed our two night stay at this hotel. Brilliant location, really friendly and helpful staff, lovely breakfast and nice clean rooms with aircon and nice shower. All in all, excellent and good value.

2026-07-09 • via Tripadvisor