Hotel De La Ville

Hotels
8.8 (1604 reviews)
Piazza Antinori 1 , Florence , it
+390552381805

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Quality breakfast
Cons:
Minor issues with room comfort
Temperature control in rooms
Occasional impersonal service

Categories

Cleanliness
8.2
The review highlights scrupulous cleanliness but mentions some minor issues with room comfort.
Service
9.2
Overall positive sentiment towards the staff's friendliness and attentiveness.
Location
9.2
Excellent location in the heart of Florence, ideal for reaching attractions.
Room Quality
8.7
Rooms described as comfortable and spacious, although one guest mentioned a desire for better lighting.
Amenities
8.7
The amenities received positive feedback, especially regarding the breakfast variety.
Value for Money
8.7
Standard quality for this hotel tier, reflecting the overall satisfaction despite some minor complaints.
Food and Beverage
8.7
Breakfast was well received, with several mentions of quality.
Overall Experience
9
A mix of positive experiences with minor issues, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Hotel De La Ville is situated on the prestigious Via Tornabuoni, steps away from iconic landmarks like Florence Cathedral and Santa Maria Novella Train Station.

Elegant Rooms: Experience the charm of Florentine décor in our rooms equipped with modern amenities such as smart TVs, minibars, and luxurious marble bathrooms.

Delightful Dining: Indulge in a sumptuous American-style breakfast buffet featuring a variety of fresh fruits, pastries, and hot dishes. Unwind at our bar offering a selection of coffee and drinks all day.

Ready to immerse yourself in luxury and convenience? Book your stay at Hotel De La Ville now!

Important information:

In case of multiple bookings, the cancelation policy may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

8.8
Based on 1604 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
W
WOJCIECH • family_with_children • pl
9
2026-07-04 • via Nuitee
U
Ugur • family_with_children • tr
10
2026-07-03 • via Nuitee
M
michael • extended_group • fr
9
Je recommande cet hôte pour son emplacement et ces chambres confortables
Pros:

J ai aimé l accueil,la gentillesse du personnel,l emplacement de l hôtel en centre-ville super bien placé au calme, je recommande une fois de plus cet hôtel pour la grand gentillesse de Luca ,Sabina ,la femme de chambre qui est super et le concierge qui est là depuis très longtemps encore merci

Cons:

Mon départ , pour le service des bagages,il y’a un valet sur roulettes qui est là pour la décoration
Dommage,sinon mon séjour c est bien passé

2026-07-03 • via Nuitee
U
Ugur • family_with_children • tr
10
2026-07-03 • via Nuitee
J
Jürgen • solo_traveller • de
9
Pros:

exzellenter Service in alle Bereichen, Atmosphäre eines vornehmen alten Palazzos

2026-07-01 • via Nuitee
C
CINTIA • couple • it
10
2026-07-01 • via Nuitee
O
Ozan • family_with_children • tr
1
Çok kötü bir deneyim.
Pros:

HOTEL ÇOK KİRLİ VE ÖZENSİZDİ. TEKSTİLLER DAHA ÖNCE Kİ MİSAFİR KALMIŞ GİBİ VE ÇOK ESKİ. BİR DAHA KONAKLAMA YAPMAM.

Cons:

HOTEL ÇOK KİRLİ VE ÖZENSİZDİ. TEKSTİLLER DAHA ÖNCE Kİ MİSAFİR KALMIŞ GİBİ VE ÇOK ESKİ. BİR DAHA KONAKLAMA YAPMAM.

2026-06-30 • via Nuitee
מיטל • solo_traveller • il
10
2026-06-29 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-06-28 • via Nuitee
T
Timur • solo_traveller • dk
9
2026-06-28 • via Nuitee
J
Jialin • extended_group • cn
9
2026-06-25 • via Nuitee
윤 • solo_traveller • kr
8
Pros:

위치 좋아요

Cons:

조식식당 여자직원은 좀 불편했음, 중간에 호텔에 쉬고 나오면 어떤 남자 직원만 우리를 확인하기 위해 객실을 정리하는 느낌이 들어 좀 불쾌함

2026-06-23 • via Nuitee
R
Rainer • solo_traveller • ch
7
2026-06-22 • via Nuitee
A
Amaury • couple • fr
10
Personnel adorable, l'hôtel correspondait totalement à nos attentes
Pros:

Emplacement parfait

2026-06-21 • via Nuitee
F
federico • solo_traveller • sg
6
2026-06-21 • via Nuitee
M
Myatt • couple • us
8
2026-06-19 • via Nuitee
O
Olga • couple • md
10
2026-06-18 • via Nuitee
M
Marco • extended_group • it
7
Cons:

La mancanza di isolamento tra le varie stanze ed il corridoio.

2026-06-18 • via Nuitee
R
Raquel • couple • br
8
excelente volto sempre
Pros:

ótima localização, acomodação categoria acima da minha reserva e atendimento

Cons:

não houve troca de toalhas na arrumação da noite

2026-06-17 • via Nuitee
S
Saleh • couple • sa
6
Pros:

The lady Miss Beatrice was much more than helpful kind made our stay very smooth and professionally solves our slit difficulties thanks to her

Cons:

Long and unusual check out time which was really unusual

2026-06-16 • via Nuitee