Holiday Inn Leeds Garforth by IHG

Hotels
Holiday Inn Hotels & Resorts
7.1 (1771 reviews)
Wakefield Rd , Garforth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Excellent breakfast
Cons:
Cleanliness issues
Dated rooms
Poor service in dining
Noise from neighboring rooms

Categories

Cleanliness
5.4
Multiple reviews mentioned issues with cleanliness and dated conditions.
Service
8.4
Staff received positive feedback for being friendly and attentive.
Location
8.9
Consistently highlighted as a strong point throughout the reviews.
Room Quality
5.9
There were complaints about the room quality being dated and not premium.
Amenities
6.9
Amenities were basic; however, breakfast was noted as excellent.
Value for Money
6.4
Given the complaints about quality and pricing, value for money is regarded as inadequate.
Food and Beverage
7.4
Food was described as expensive with decent quality.
Overall Experience
7.5
Mixed experiences; some positive notes overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:22

Property Description

Convenient Location
Located on the edge of the city, Holiday Inn Leeds Garforth offers easy access to Leeds and beyond, with major motorways and airports nearby.

Business-Friendly Facilities
With 19 air-conditioned meeting rooms accommodating up to 300 delegates and high-speed internet, our hotel is ideal for your business needs in Leeds.

Relaxation and Wellness
Unwind at the complimentary You Fit Health Club, featuring an indoor pool, sauna, and gym facilities for all guests to enjoy.

Book your stay at Holiday Inn Leeds Garforth now for a perfect blend of comfort and convenience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1771 reviews
Cleanliness: 5.4
Service: 8.4
Location: 8.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 7.5
C
Chambers solo_traveller gb
10
Wonderful and staff went above and beyond
Pros:

Nothing was too much trouble for the staff and the were extremely friendly and helpful and accommodating

Cons:

WiFi weaker in the lower level room, (with bath). Not a stable connection at times.

2026-05-29 via Nuitee
C
Christopher couple gb
10
2026-05-29 via Nuitee
E
Emma solo_traveller gb
1
Book another hotel
Pros:

I didn't end up staying.

Cons:

Customer service is extremely poor as no one responds to you. I have sent numerous messages and would not look to stay here again. Despite a promise someone will contact me, its been weeks and no one did!
Customer service is everything in hospitality.

2026-05-27 via Nuitee
B
Bladette1981 Family Sheffield, South Yorkshire, England
10
Lovely Stay
Pros:

Travelled with my daughter for a stay and dine package.
Excellent value for money.
The pool although small, was clean and really warm!
The food for the package was limited but all nice and decent portion size. Breakfast was good and had a really wide variety.
I have to say that all the staff were really friendly and polite too and managed to find us a hairdryer when we realised our room didn't have one. The young lady who looks after us for our evening meal was also really lovely. We've had a really nice stay. The rooms are small but clean, if anything the bathrooms are startimg to look a little tired. This is our third time and we will definitely return!!

2026-05-26 via Tripadvisor
V
Vicki solo_traveller gb
8
Great service and able to check out a little later which I only requested on the day of departure. Really worth the mone
Pros:

Compared to other hotels value for money

Cons:

Nothing I didn’t like

2026-05-26 via Nuitee
A
Amy solo_traveller gb
8
2026-05-25 via Nuitee
D
Daniel couple gb
8
Pros:

Provided everything we needed

2026-05-25 via Nuitee
A
Abbie family_with_children gb
10
Wouldn’t stay anywhere else
Pros:

This is our 3rd year staying here, it’s clean, comfortable, the staff are always friendly and helpful and the pool is lovely bonus!

Cons:

Nothing

2026-05-25 via Nuitee
C
Christopher solo_traveller gb
10
2026-05-25 via Nuitee
R
Rebekah couple gb
5
Lack of confidence in booking again due to misinformation and how their errors were dealt with.
Pros:

The breakfast was well stocked and a good variety of both continental options and cooked breakfast. The rooms were adequate and relatively comfortable. However, travelling with a friend who is gluten intolerant we carefully checked the dietary requirement labels for each item to ensure they were safe to eat. Only having double checked with a staff member about the sausages and hash brown were we told they actually were not GF and they had to cook fresh items. We waited 45 minutes for GF sausages before having to leave. They were advised to remove the dietary labels due to being false, which they then did, but only having advised them they could make some really poorly.

Cons:

Having booked our rooms in August 2025, we arrived at 11am understanding the rooms weren’t available but as we were going to an event wouldn’t be back until gone 11pm and did we need to check in to ensure our rooms were secured. Assured it wasn’t a problem, we then returned later and were told there were no twin rooms left as they’d been given away. No apology was offered by the manager on duty, just blame apportioned on their colleagues for their mistake. When asked if we could have a spare duvet, we were told that we’d have to come back when they had some time after dealing with other waiting guests gone midnight. Really disappointed with the lack of apology and no real desire to assist us with alternative arrangements.

2026-05-25 via Nuitee
K
Kevin solo_traveller gb
10
Pros:

The staff were very friendly especially the front desk staff

Cons:

Precious

2026-05-21 via Nuitee
K
Kerry couple gb
8
Great place for a stopover on a long journey
Pros:

Really good place to stay with our dogs as grounds were lovely to walk in. Also really enjoyed the pool.

2026-05-19 via Nuitee
J
Jayden couple gb
7
2026-05-19 via Nuitee
R
Rob solo_traveller gb
6
Gym/Pool good. Staff excellent. Food was rubbish
Cons:

The food was dreadful. Hardly any meat in the meat dishes - mostly greens. And the poor staff spent all evening apologising to all guests for the same reasons - crap food.

2026-05-19 via Nuitee
J
Julie family_with_children gb
4
Pros:

Easy access to the motorway

Cons:

The beds were too small and the rooms were not cleaned. Breakfast run out even though we had paid

2026-05-18 via Nuitee
S
Sara solo_traveller gb
9
Pros:

Great staff. Good food. Comfortable room.

Cons:

Steps down to room.

2026-05-18 via Nuitee
J
James solo_traveller gb
7
Pros:

Location.

Cons:

Trying to change my booking proved extremely difficult.
Cocktail availabilty at the bar wasn't very good.

2026-05-17 via Nuitee
M
Michael solo_traveller gb
8
Pros:

The staff were very helpful - particularly Favour at the front desk. It was much appreciated.
Overall very good.

Cons:

Breakfast was poor

2026-05-17 via Nuitee
R
Robert couple gb
8
Went to visit family, site was very convenient and restaurant allowed us to entertain them.
Pros:

Great selection

Cons:

Eggs overcooked and rubbery,

2026-05-15 via Nuitee
J
J G N M solo_traveller nl
9
Uitermate prettig hotel
Pros:

Heel comfortabel hotel met gratis parkeren aan de rand van Leeds. Personeel is zeer gastvrij. Klein zwembad en gym.

Cons:

Er is geen gewone lift en diverse kleine trapjes wat met een zware koffer een probleem kan zijn voor bijvoorbeeld oudere reizigers

2026-05-15 via Nuitee