Queen of the Loch, Balloch by Marston's Inns

Hotels
•
Marston's Inns
8.2 (3699 reviews)
Old Luss Road , Balloch , gb
+44 1389 656070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room heating
Quality of coffee

Categories

Cleanliness
7.98
Overall positive sentiment about cleanliness from the accommodation reviews, although some mention of issues in older facilities.
Service
8.45
Numerous comments about friendly staff and helpful service.
Location
8.49
Excellent location mentioned multiple times, ideal for exploring.
Room Quality
7.94
Rooms were generally clean and comfortable, with some complaints about mattresses.
Amenities
8.47
Good amenities praised, though some reviews noted issues like heating controls.
Value for Money
7.93
Overall positive sentiment about value, though comments on specifics varied.
Food and Beverage
8.18
Reviews indicated good food but noted some coffee and meal service issues.
Overall Experience
8.15
Mostly positive experiences cited, with some minor issues that affected ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:39

Property Description

Charming Hotel in Balloch with Modern Amenities

Luxurious Accommodation: Queen of the Loch, Balloch by Marston's Inns offers stylish guest rooms with a seating area, flat-screen TV, and modern bathrooms.

Convenient Facilities: Enjoy free WiFi, on-site dining at the restaurant and bar, and free private parking during your stay.

Family-Friendly Environment: The hotel features a children's playground, making it an ideal choice for families looking to relax and unwind.

Book your stay at Queen of the Loch, Balloch by Marston's Inns for a delightful and memorable experience in Balloch.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3699 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 8.15
G
Graham • solo_traveller • gb
8
Pros:

Service very good looked after by Natasha lovely lady.

Cons:

Nothing

2026-08-08 • via Nuitee
M
Misha • family_with_children • at
8
2026-08-08 • via Nuitee
E
Elena • family_with_children • it
7
Pros:

disponibilità staff e posizione

Cons:

Camera vecchia, servizi accettabili ma carenti.

2026-08-08 • via Nuitee
E
Esther • family_with_children • es
9
100% recomendable
Pros:

Nos ha encantado nuestra estancia aquí. El personal fue muy amable y nos hizo sentir muy bien.
Coincidimos justo allí la noche de la final del mundial y nos permitieron cenar con nuestros hijos menores mientras veíamos el partido en el pub. La comida excelente y el trato mejor aún.
La habitación amplia y cómoda. El desayuno es espectacular y está incluido en el precio de la habitación.
Está en una zona muy tranquila y puedes visitar el pueblo dando un sencillo paseo sin necesidad de coger el coche.

Cons:

Cuando fuimos a desayunar solo había una persona atendiendo a todo el mundo y tardaron muchísimo en servirnos. Entendemos que estaba agobiada, pero nos hizo perder mucho tiempo.

2026-08-07 • via Nuitee
J
Jennifer • family_with_children • at
10
Nettes Hotel für Familien, gutes Frühstück und Naturwege im Umfeld
Pros:

Es gab warmes Frühstück + Frühstücksbuffet (Löskaffee!), das Personal war immer sehr freundlich und hilfsbereit. Die Lage des Hotels ist sehr gut mit einem netten Fußweg zum Loch und Sea-Aquarium und Einkaufsmöglichkeiten.

2026-08-07 • via Nuitee
M
Michael • solo_traveller • de
7
Pros:

Das Lokal war gut. Die Lage des Hotels ist ruhig.

Cons:

Alles ist etwas abgewohnt. Man müsste wieder etwas in die Einrichtung investieren.

2026-08-07 • via Nuitee
J
Jorge • extended_group • es
6
2026-08-06 • via Nuitee
P
Pierrick • solo_traveller • fr
8
Pros:

Très bon emplacement près du lac. Chambre correcte, lits confortables, petit déjeuner excellent et copieux.

2026-08-06 • via Nuitee
G
Gary • solo_traveller • gb
8
Comfortable stay
Pros:

Car park. Bed. Shower.

Cons:

Minimal hospitality tray

2026-08-06 • via Nuitee
L
Lydie • solo_traveller • fr
7
Bon emplacement mais chambres vieillissantes
Pros:

Emplacement idéal pour visiter le loch lomond. Petit déjeuner écossais très copieux.

Cons:

Mais chambre défraîchie, avec des murs sales, présentant des traces d éclaboussures et tapisserie arrachée. Très cher au regard de la prestation.

2026-08-05 • via Nuitee
I
Irene • couple • gb
9
Welcoming staff. Relaxing time.
Pros:

Clean

2026-08-04 • via Nuitee
A
Abhilekh • solo_traveller • gb
3
2026-08-04 • via Nuitee
A
Andrea • family_with_children • it
8
2026-08-02 • via Nuitee
J
Jochen • family_with_children • at
7
Pros:

Ohne Frühstück gebucht. Frühstück extra und nicht speziell. Viel in Plastik. Nur Löskaffee.
Abendessen war gut. Abgenutzte Einrichtung im Restaurantbereich.
Großer Parkplatz.

Cons:

Kein Lift.
Abgenutzte Einrichtung.

2026-08-02 • via Nuitee
A
audrey • solo_traveller • fr
7
2026-08-02 • via Nuitee
P
pierre • family_with_children • fr
9
2026-08-02 • via Nuitee
J
Jia • solo_traveller • gb
10
Great stay!
Pros:

The room is nice and clean. Staff super helpful and friendly. Great location. Pub is great.

Cons:

Nothing

2026-07-25 • via Nuitee
R
Roland • solo_traveller • ch
7
Pros:

Das Nachtessen und Frühstück waren vorzüglich

Cons:

-

2026-07-25 • via Nuitee
M
Mariagrazia • family_with_children • it
8
2026-07-25 • via Nuitee
P
Philip • couple • gb
9
Pros:

Breakfast was superb. Our server Natasha was brilliant especially given how busy she was. The bedrooms were very comfortable.

2026-07-24 • via Nuitee