Queen of the Loch, Balloch by Marston's Inns

Hotels
•
Marston's Inns
8.2 (3699 reviews)
Old Luss Road , Balloch , GB
+44 1389 656070

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room heating
Quality of coffee

Categories

Cleanliness
7.98
Overall positive sentiment about cleanliness from the accommodation reviews, although some mention of issues in older facilities.
Service
8.45
Numerous comments about friendly staff and helpful service.
Location
8.49
Excellent location mentioned multiple times, ideal for exploring.
Room Quality
7.94
Rooms were generally clean and comfortable, with some complaints about mattresses.
Amenities
8.47
Good amenities praised, though some reviews noted issues like heating controls.
Value for Money
7.93
Overall positive sentiment about value, though comments on specifics varied.
Food and Beverage
8.18
Reviews indicated good food but noted some coffee and meal service issues.
Overall Experience
8.15
Mostly positive experiences cited, with some minor issues that affected ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:39

Property Description

Charming Hotel in Balloch with Modern Amenities

Luxurious Accommodation: Queen of the Loch, Balloch by Marston's Inns offers stylish guest rooms with a seating area, flat-screen TV, and modern bathrooms.

Convenient Facilities: Enjoy free WiFi, on-site dining at the restaurant and bar, and free private parking during your stay.

Family-Friendly Environment: The hotel features a children's playground, making it an ideal choice for families looking to relax and unwind.

Book your stay at Queen of the Loch, Balloch by Marston's Inns for a delightful and memorable experience in Balloch.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3699 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 8.15
B
Brendan • family_with_children • au
7
Pros:

The room was fine albeit a little soulless.

Cons:

We would have liked a fridge

2026-10-17 • via Nuitee
P
Pierdaniele • family_with_children • it
7
2026-10-17 • via Nuitee
J
Julie • family_with_children • gb
10
Pros:

The rooms were comfortable, food excellent and staff helpful. A good stop off point on the way up north.

2026-10-16 • via Nuitee
G
Georgina • couple • gb
8
Pros:

We found the service excellent, particularly Natasha at breakfast.

2026-10-15 • via Nuitee
S
Sal • couple • gb
10
Great place with amazing staff
Pros:

Ended up staying and extra night as part of a big party. Staff were excellent. Enjoyed food. Room great.

Cons:

Nothing

2026-10-14 • via Nuitee
S
Sal • couple • gb
10
Great place for family. Highly recommended.
Pros:

Staff went above and beyond. Great location / room clean and comfy. Ate breakfast and dinner and very happy.

Cons:

Nothing. All good.

2026-10-14 • via Nuitee
L
Lorna3017 • solo_traveller • gb
10
2026-10-14 • via Nuitee
A
Annelies • couple • nl
8
2026-10-14 • via Nuitee
S
Sander • extended_group • nl
7
Prima hotel om Balloch en omgeving te verkennen.
Pros:

We hebben er 1 nacht verbleven, geen ontbijt. Kamers waren ruim en schoon. Ruime gratis parkeerplaats voor de deur, met voldoende oplaadpunten. Alles in Balloch op loopafstand. Prima plek. Restaurant heeft een pooltafel en dartbord. Erg leuk om te doen. 30 minuten rijden vanaf Glasgow Airport.

Cons:

Geen tegenvallers.

2026-10-12 • via Nuitee
C
Carmen • family_with_children • ch
8
Gutes angenehmes Hotel in schöner Umgebung
Pros:

Gute Lage. Gutes Restaurant. Gute Dusche mit angenehmem Wasserstrahl.

Cons:

Aufmerksamkeit und Körperhygiene des Servicepersonals beim Frühstücksbuffet.

2026-10-12 • via Nuitee
D
Dan • solo_traveller • gb
9
Brilliant - now no more questions PLEASE
Pros:

The place was excellent and the staff were brilliant. Had a room only but I understand from other guests the food is good.

Cons:

Liked it all

2026-10-11 • via Nuitee
P
Patti • solo_traveller • it
8
2026-10-11 • via Nuitee
P
Paul • couple • gb
8
Location was perfect we traveled from Oxfordshire so to stay just off motorway was perfect us
Pros:

Location was excellent, value for money, the food quality, all round a very good place to stay

2026-10-11 • via Nuitee
G
Gößwein • family_with_children • de
5
2026-10-10 • via Nuitee
M
Mick • solo_traveller • gb
8
2026-10-10 • via Nuitee
T
Triple X • couple • de
7
2026-10-10 • via Nuitee
M
Mandeep • couple • gb
8
2026-10-09 • via Nuitee
M
Margaret • couple • gb
9
Have been several times and always found the hotel staff and location great, unfortunately the food was not to the stand
Pros:

Friendly helpful staff

Cons:

Good location

2026-10-09 • via Nuitee
B
Brian • couple • gb
5
2026-10-08 • via Nuitee
D
Dirk • solo_traveller • de
7
Pros:

Lage gut, Parkplätze vor dem Haus

Cons:

Personal unfreundlich beim Empfang und auch beim aus checken. Mir wurde nicht geglaubt, das das Zimmer bereits bezahlt ist. Frühstück nur mit Nescafé

2026-10-08 • via Nuitee