Queen of the Loch, Balloch by Marston's Inns

Hotels
•
Marston's Inns
8.2 (3699 reviews)
Old Luss Road , Balloch , GB
+44 1389 656070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room heating
Quality of coffee

Categories

Cleanliness
7.98
Overall positive sentiment about cleanliness from the accommodation reviews, although some mention of issues in older facilities.
Service
8.45
Numerous comments about friendly staff and helpful service.
Location
8.49
Excellent location mentioned multiple times, ideal for exploring.
Room Quality
7.94
Rooms were generally clean and comfortable, with some complaints about mattresses.
Amenities
8.47
Good amenities praised, though some reviews noted issues like heating controls.
Value for Money
7.93
Overall positive sentiment about value, though comments on specifics varied.
Food and Beverage
8.18
Reviews indicated good food but noted some coffee and meal service issues.
Overall Experience
8.15
Mostly positive experiences cited, with some minor issues that affected ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:39

Property Description

Charming Hotel in Balloch with Modern Amenities

Luxurious Accommodation: Queen of the Loch, Balloch by Marston's Inns offers stylish guest rooms with a seating area, flat-screen TV, and modern bathrooms.

Convenient Facilities: Enjoy free WiFi, on-site dining at the restaurant and bar, and free private parking during your stay.

Family-Friendly Environment: The hotel features a children's playground, making it an ideal choice for families looking to relax and unwind.

Book your stay at Queen of the Loch, Balloch by Marston's Inns for a delightful and memorable experience in Balloch.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3699 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 8.15
S
Sara • family_with_children • it
10
Soggiorno piacevole, camera accogliente e tutto molto pulito
Pros:

Soggiorno davvero piacevole. La camera era molto carina, accogliente e soprattutto tutto era perfettamente pulito. Anche il bagno ci è piaciuto molto, moderno e ben curato.

Ci siamo trovati davvero benissimo e la struttura ci ha lasciato un’ottima impressione. La consigliamo sicuramente.

2026-09-19 • via Nuitee
S
Stephanie • solo_traveller • de
5
Pros:

Das Gebäude liegt zentral in der unmittelbaren Nähe von Loch Lomond. Trotzdem ist es sehr ruhig. Parkplätze vor dem Haus sind reichlich vorhanden.
Gegenüber ist das Restaurant, wo au h Frühstück serviert wird.
Die Betten sind superbequem, dort haben wir sehr gut drauf geschlafen.

Cons:

Im Zimmer waren die Leisten oben am Bettrahmen und am Kosmetiktisch teilweise lose. Der Lampenschirm war stark verformt, anscheinend ist die Lampe mal zu heiß geworden.
Überall an den Zimmerwänden, egal ob oben oder unten waren Flecken und "Laufnasen von irgendeiner Flüssigkeit.

2026-09-18 • via Nuitee
S
Sandra • solo_traveller • ch
9
2026-09-18 • via Nuitee
P
peter van langen • couple • nl
7
goed voor een tussenstop
Pros:

de tiki massala was erg lekker

Cons:

ontbijt slecht, koffie was oploskoffie zelf te maken tegen meerprijs kon je koffie uit een machine krijgen

2026-09-18 • via Nuitee
F
françoise • solo_traveller • fr
9
2026-09-17 • via Nuitee
M
Marois • solo_traveller • ca
7
Pros:

La grandeur de la chambre et l'emplacement.

Cons:

Ça pourrait être plus propre.

2026-09-17 • via Nuitee
M
Maria • extended_group • cy
10
2026-09-17 • via Nuitee
C
Cathy • couple • gb
7
Great location fir our journey break and comfortable rooms, helpful staff.
Pros:

Great location, comfortable and clean rooms, close to a great Chinese restaurant. Lively, helpful staff.

Cons:

Choice of food. Very average breakfast. No proper coffee though there was a coffee machine in the bar. Having to make your own toast on a useless toaster and only sliced white bread!

2026-09-16 • via Nuitee
U
Ursula • couple • de
5
Mäßiges Hotel mit Luft nach oben
Pros:

Die Zimmer waren soweit ok, auf jeden Fall sauber, man hatte nur etwas mehr Komfort erwartet. . Alles sehr nüchtern gehalten.

Cons:

Leider gab es kein WiFi im Haus, das war aufgrund einer Störung ausgefallen. Das wurde uns bei Ankunft leider verschwiegen und erst nach Nachfragen mitgeteilt. Der Internetempfang war dort sehr schlecht und funktionierte nur mäßig bis gar nicht.

Auch das Frühstück ließ ein wenig zu wünschen übrig, keine große Auswahl und dazu noch löslicher Kaffee.

2026-09-16 • via Nuitee
M
Monique • couple • fr
7
Proche du lac Lomond
Pros:

Le parking et le restaurant

Cons:

Un peu vieillot

2026-09-16 • via Nuitee
M
Mccandless • solo_traveller • gb
8
1 night stay
Pros:

Rooms were great clean and comfortable

Cons:

The bar area lacks a relaxed atmosphere there are no comfortable chairs or setees

2026-09-16 • via Nuitee
A
Antonio • family_with_children • es
5
Cons:

El llit Poc comide i el tracte a la recepció

2026-09-15 • via Nuitee
T
Tracy • couple • gb
10
2026-09-15 • via Nuitee
I
Isabela • solo_traveller • es
6
2026-09-15 • via Nuitee
C
Clark • solo_traveller • gb
8
Good stay at Balloch
Pros:

Staff were great

Cons:

Twin beds too close together

2026-09-13 • via Nuitee
I
Ibro • solo_traveller • nl
10
Geweldig hotel!
Pros:

Het zijn enorm ruime kamers met alle ruimte die je nodig kan hebben. Bed is geweldig en de badkamer was perfect.
Parkeren was makkelijk op hun terrein en het eten, zowel avondeten als ontbijt, kan in hun eigen restaurant.

2026-09-13 • via Nuitee
W
wood • couple • gb
10
Good
Pros:

Breakfast good. Staff friendly efficient.

Cons:

No marmite, no oatmilk

2026-09-12 • via Nuitee
K
Klaudia • couple • gb
10
2026-09-12 • via Nuitee
A
Anthony • couple • gb
8
Enjoyable stay
Pros:

A good location. Modern room and attached to a bar.

2026-09-12 • via Nuitee
M
Margherita • family_with_children • it
8
Pros:

la stanza era ok, pulita e abbastanza comoda.

Cons:

la stanza, per 4, era un po' piccolina ma comunque funzionale.

2026-09-12 • via Nuitee