Old Swan & Minster Mill

There was a wedding that we didn’t know about so we were put in a room in the pub. I think this is misleading when you book. Make sure you upgrade the room so you don’t stay in the pub the rooms are awful and the toilets don’t flush over there.

didnt dislike anything

Place is tired and in need of refurbishement, price was fair

The parking at the top of the property was abit of a squeeze, there was a wedding when we were there so that may have been why.

The rooms were dirty, the walls and ceilings were covered in dead flies that had been killed. There was a horrible musky smell from the room. We stayed in room 147 and between our room and next room was a door so you can literally hear the next rooms conversation. The whole place was covered in dust, definitely wouldn’t be going back. The breakfast you pay for isn’t breakfast, a croissant and overnight oats with orange juice. Actual breakfast that you might be expecting that you paid for already, is at an extra cost. You also can’t use the swimming pool unless you book and pay for a treatment

Rooms in the ‘old swan’ are the same price as in the ‘minster mill’ and the rooms are in very poor conditions. We asked to be moved to the main hotel because the rooms weren’t very nice and the toilet didn’t flush properly. Luckily staff moved us.

Nagyon gyenge a reggeli, kevés a kínálat és amikor rendeltünk rántottát, nem úgy kaptuk, ahogy kértük. Ezt jeleztük, mire közölték, hogy már nincs konyha, majd jeleztem a konyhán, hogy nem azt kaptuk amit rendeltünk, akkor mondták, hogy mindjárt készül. Annyit vártunk rá, hogy már mindenki megreggelizett mire megkaptuk az ételt. Jakuzzi nagyon lelakott, régi, a medence vize hideg amibe nem tudtunk bemenni. Szauna bekapcsolásáról nem gondoskodtak így egy órát kellett várni amíg bemelegedett.

Booked hotel but was told we were staying in pub across road.
Excessive cost per night for dog
SPA is only free if you book a treatment (circa£100)
Breakfast is a short walk along drive across road to pub. It is only continental with 3 items. Full English is extra.
TV didn’t work despite reporting it 3 times (every day) just needed new socket.watched World Cup and Wimbledon on IPad.
Room was not cleaned very well or restocked with tea and coffee.

A walk to get breakfast - fortunately it was good weather. Would have preferred a buffet style. Coffee wasn’t good. Had to wait over 15 mins to get served at the bar on a Saturday night - we were the only guests there! Staff did not know how to serve drinks and made me (female) feel very uncomfortable. Peeling paintwork in bathroom, mattress was poor quality and uncomfortable.

Dated, very run down and dirty

The staff had no time at all for guests at breakfast in particular. The stairs to the rooms where verging on dangerous. Food and drink was way over priced. In all way over priced stay would not recommend to anyone to spend their money here sad because the surrounding area is beautiful.

Room was a little tired, but just needs a bit paint to be perfect.

We ate dinner at the restaurant at the pub side. It was a group of 4 adults & 4 children. We were asked to organise our own chairs (first I have ever been asked to organise my own table) to fit the table of 8. Table was dirty - so full of past drinks & plates which no one came to clear. The pie was burnt, peri peri children was boiled chicken breast with some tomato based sauce. Salad accompanying the dishes was not seasoned in anyway. For the price we paid the food quality was abysmal.

Buildings and rooms are looking tired

Some things were a little dates but loved the old quirks. When booked on booking.com we booked breakfast included and found out it was only a continental all though it was good we feel like everything you book and buy has to be an add on even when you have already paid a lot for the accommodation