Old Swan & Minster Mill

Hotels
•
Brownsword Hotels
7.7 (1765 reviews)
Old Minster , Minster Lovell , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Good location
Cons:
Unclean rooms
Poor Wi-Fi
Room discomfort
Overpriced experience

Categories

Cleanliness
7.1
Several mentions of unclean rooms and issues such as dark hairs on towels.
Service
8.56
Staff were friendly and tried to help, but overall complaint handling needs improvement.
Location
9.1
Location was appreciated, described as lovely.
Room Quality
7.06
Rooms need TLC; several issues with amenities and comfort.
Amenities
7.59
Mixed sentiments about amenities available, with some being broken during stay.
Value for Money
6.55
Guests felt that rooms were overpriced for the quality received.
Food and Beverage
7.6
Breakfast options and service were lacking, not meeting expectations.
Overall Experience
8.06
Guests had a mix of pleasant experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:25

Property Description

Luxurious Accommodation in the Heart of the Cotswolds

Elegant Rooms with Modern Amenities: Each room features a flat-screen TV and en-suite bathrooms stocked with L’Occitane products for a touch of luxury.

Abundant Recreational Activities: From private fishing banks along the River Windrush to bicycles for hire, croquet, boules, badminton, and tennis facilities, there's something for every guest to enjoy.

Relaxing Spa and Fine Dining: Indulge in ESPA treatments at the Garden Spa or savor seasonal British cuisine at the on-site restaurant, complemented by a selection of fine wines and cocktails at the stylish bar.

Experience a tranquil retreat at Minister Mill - book now for an unforgettable stay in Minster Lovell.

Important information:

Please note that the Wilding Restaurant is open Tuesday to Saturday, from 18:30 until 21:00.

The Pub restaurant is Monday-Sunday for food 12noon-8.30pm and drinks from 10:00 - 23:00.

Please note that the Minster Mill Restaurant & Bar is closed on Sunday and Monday.

Please note that the spa is open daily.

If you would like to use any of The Garden Spa facilities, including the swimming pool, steam room or sauna, pre-booking a treatment is required. This tranquil space is extremely popular, with a maximum of eight users allowed at a time, and treatments may be booked several weeks in advance.

Children aged 15 years and below are not allowed to use the swimming pool and spa.

When traveling with pets, please note that an extra charge of GBP 25 per dog, per night applies.

Please note that pets are allowed in most rooms.

Please inform the property in advance of your stay if you plan to bring a pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1765 reviews
Cleanliness: 7.1
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 7.6
Overall Experience: 8.06
M
Monty • solo_traveller • gb
8
Pros:

Staff

Cons:

Cost

2026-10-17 • via Nuitee
G
Gavin • couple • gb
9
2026-10-16 • via Nuitee
C
Craig • solo_traveller • gb
10
2026-10-15 • via Nuitee
C
charmaine • couple • gb
10
2026-10-15 • via Nuitee
G
Gerald • couple • gb
10
Excellent facility to use as a base for exploring the area
Pros:

Really enjoyed the outdoor area which came with the room, overlooking the river with the log burner, and the availability ( and facility) to light the burner and sit outside.

2026-10-15 • via Nuitee
B
Barbara • couple • de
4
2026-10-14 • via Nuitee
L
Lorna • couple • gb
10
2026-10-14 • via Nuitee
S
Siobhan • couple • gb
4
2026-10-13 • via Nuitee
D
David • couple • gb
9
staff receptive and helpful, food excellent and the location a little piece of heaven.
Pros:

Breakfast selection good. Accommodation very comfortable. Not used to minimalist Bedside tables, would have preferred set of drawers as usual. Location by the river was superb and quiet. Whole location a little piece of tranquil heaven. will return.

2026-10-12 • via Nuitee
K
Katharine • extended_group • gb
8
Lovely hotel, expensive, nice for a treat
Pros:

We have been 3 times to this hotel and the pub, the location is great, peaceful and beautiful.
The food in the hotel restaurant is fabulous.
The staff are polite and professional and welcoming.

Cons:

This time we found that the wood burner wasn't lit outside, so unable to sit outside and have a drink as it was too cold.
Two lots of food had to be returned as they were luke warm even though we had been advised when the plate / bowl was put down not to touch as they were very hot, once returned it still wasn't that hot - It was a shame as we have been 3 times and not had this problem.

Extra cost for breakfast if not having the continental breakfast ...the rooms are expensive and feel that this is not great .. just trying to get more money out of your stay.

2026-10-12 • via Nuitee
A
ANDREW • couple • gb
8
Pros:

LOVELY OLD HOUSES AND BUILDINGS FULL OF CHARACTER SET IN A BEAUTIFULL AREA.

Cons:

FRIED BREAKFAST WAS GOOD ONCE I GOT IT BUT THE WAIT WAS AT LEAST 15 TO 20 MINUTES.
MOSQUITOES!!

2026-10-12 • via Nuitee
J
Jenna • couple • gb
6
Very disappointing
Pros:

The location, surrounding area and outer buildings are stunning

Cons:

We had a very disappointing stay given the price tag. Our room was separate from the main hotel in a strange outer house. The room was very cold and felt damp, mattress hard and small. The bathroom didn’t feel particular clean and the shower was terrible. Breakfast was nice but do note the £10 surcharge to have a full English. We tried the spa, which again sadly was very worn with limited facilities - I definitely wouldn’t advise paying the additional £25 to use this.

2026-10-11 • via Nuitee
K
KELVIN • couple • gb
8
Lovely location , very exspensive room , noisy and carpet not clean
Pros:

Lovely

Cons:

Room was noisy , Fan or motor running all the time , Very hard to sleep

2026-10-11 • via Nuitee
K
Kim • couple • gb
10
Everything was perfect. I wish we could have stayed longer.
Pros:

Beautiful property in an idyllic setting

2026-10-10 • via Nuitee
D
David • couple • gb
8
Great staff, views and venue, rom service needs help
Pros:

Location so relaxing and calming.

Cons:

Room service and process needs help. If you offer a spa and relaxing services room service should match that: it was disappointing

2026-10-08 • via Nuitee
L
Lorraine • extended_group • gb
8
Location beautiful
Pros:

Location

Cons:

Breakfast was expensive and for the amount of money we paid for one night we would expect breakfast to be included. The room also was tired.

2026-10-08 • via Nuitee
P
Phil • couple • gb
7
lovely location - great setting, views and food - needs air con
Pros:

Overall this is a lovely property, very beautiful grounds and stunning location. Plus side....The room was nice, shower was nice and bed was comfortable. Breakfast was very tasty but we didn't have an evening meal, so i can't comment on this. The location is great for Diddly Squat farm, which is the reason we chose this location.

Cons:

Not so good side... no air conditioning, which for a 4 star and a suite was not great as the room gets quite hot, so we opened windows to cool the room down, but as its by a river we were then attacked all night by mosquitos. Also, not such a big issue, but its annoying.... so, as with most mid range hotels these days the tv was an lg, so no way to stream content from your iphone, which isn't terrible, but kinda expected at a 4 star plus hotel. Most 4-5 stars have Samsung tvs, so streaming is possible. Again i know its not major, and you don't go to a hotel to watch tv, but in the evening it is nice to watch something normal instead of just some random film that is half way finished - LOL

2026-10-07 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-10-07 • via Nuitee
P
Philip • couple • gb
4
Good hotel , but awful food at Swan.
Pros:

The breakfast was awful , not cooked properly and served cold even the second time after complaining. The one dinner we had was also cold!

Cons:

The bedside lights in 103 didn’t work and were not repaired even though we reported the fault.

2026-09-19 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Pros:

This was a really neat place to stay. We especially loved walking around the grounds. Lots of activities to entertain people who are staying more than one night. Reception staff at the Mill were all very nice.

Cons:

The room was mostly clean, though the bathroom could have used a little more attention to detail.

We didn't pre-book breakfast at the Swan when we booked the room, and trying to add it after was pretty confusing, probably due to the language barrier with the hostess. She was nice, but we had no idea what we were going to be charged until we were paying the bill.

2026-09-19 • via Nuitee