Old Swan & Minster Mill

Hotels
•
Brownsword Hotels
7.7 (1637 reviews)
Old Minster , Minster Lovell , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Good location
Cons:
Unclean rooms
Poor Wi-Fi
Room discomfort
Overpriced experience

Categories

Cleanliness
7.1
Several mentions of unclean rooms and issues such as dark hairs on towels.
Service
8.56
Staff were friendly and tried to help, but overall complaint handling needs improvement.
Location
9.1
Location was appreciated, described as lovely.
Room Quality
7.06
Rooms need TLC; several issues with amenities and comfort.
Amenities
7.59
Mixed sentiments about amenities available, with some being broken during stay.
Value for Money
6.55
Guests felt that rooms were overpriced for the quality received.
Food and Beverage
7.6
Breakfast options and service were lacking, not meeting expectations.
Overall Experience
8.06
Guests had a mix of pleasant experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:25

Property Description

Luxurious Accommodation in the Heart of the Cotswolds

Elegant Rooms with Modern Amenities: Each room features a flat-screen TV and en-suite bathrooms stocked with L’Occitane products for a touch of luxury.

Abundant Recreational Activities: From private fishing banks along the River Windrush to bicycles for hire, croquet, boules, badminton, and tennis facilities, there's something for every guest to enjoy.

Relaxing Spa and Fine Dining: Indulge in ESPA treatments at the Garden Spa or savor seasonal British cuisine at the on-site restaurant, complemented by a selection of fine wines and cocktails at the stylish bar.

Experience a tranquil retreat at Minister Mill - book now for an unforgettable stay in Minster Lovell.

Important information:

Please note that the Wilding Restaurant is open Tuesday to Saturday, from 18:30 until 21:00.

The Pub restaurant is Monday-Sunday for food 12noon-8.30pm and drinks from 10:00 - 23:00.

Please note that the Minster Mill Restaurant & Bar is closed on Sunday and Monday.

Please note that the spa is open daily.

If you would like to use any of The Garden Spa facilities, including the swimming pool, steam room or sauna, pre-booking a treatment is required. This tranquil space is extremely popular, with a maximum of eight users allowed at a time, and treatments may be booked several weeks in advance.

Children aged 15 years and below are not allowed to use the swimming pool and spa.

When traveling with pets, please note that an extra charge of GBP 25 per dog, per night applies.

Please note that pets are allowed in most rooms.

Please inform the property in advance of your stay if you plan to bring a pet.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1637 reviews
Cleanliness: 7.1
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 7.6
Overall Experience: 8.06
J
James • couple • gb
10
2026-05-29 • via Nuitee
B
Bev • couple • gb
8
Would have liked more nights there to enjoy the location and facilities
Pros:

Location was stunning

Cons:

Nowhere to get a drink in Minster Mill, had to walk over to the pub

2026-05-29 • via Nuitee
S
Stacy • couple • ca
7
Overall we enjoyed our stay.
Pros:

The location.

Cons:

Breakfast service was not great and disorganized.

2026-05-29 • via Nuitee
M
McKenna • extended_group • ie
7
2026-05-29 • via Nuitee
E
Emma • couple • gb
1
Not worth the money
Cons:

The staff were poor and unhelpful and the room was dated and too warm. The taps wouldn’t work in the bathroom.

2026-05-28 • via Nuitee
A
Angela • couple • gb
8
Beautiful setting and great location
Pros:

Great location very pretty and good value for money

Cons:

The room didn’t have all its lights working and no maid visited the room during the two nights

2026-05-28 • via Nuitee
K
Keely • extended_group • gb
9
Pros:

Had a lovely stay . Breakfast was fresh and lovely . Rooms were quite cool even though it was very hot outside. Bathroom was great . Shower pressure was great. Very lovely choice

2026-05-28 • via Nuitee
A
Angela • couple • gb
10
2026-05-28 • via Nuitee
D
Daniel • family_with_children • gb
4
Looked brilliant from the outside however very disappointing room
Pros:

The location, and the buildings are beautiful

Cons:

The bed mattress was awful , the bathroom was very old and in need of refurbishing as was the room

2026-05-27 • via Nuitee
P
Pedro • couple • gb
10
Awesome Stay at Gorgeous Old Swan & Minster Mill
Pros:

The hotel is perfectly located at the heart of the Cotswolds, making it a perfect base for exploring the region. It’s an idyllic place, by the river, with gorgeous Minster Lovell at just walking distance. The rooms are comfortable and nicely decorate and the staff is warm and friendly. The food served at both the restaurant and the Old Swan pub just across the road is delicious, being the perfect complement to such a memorable stay.

2026-05-26 • via Nuitee
L
Liam • couple • gb
7
2026-05-26 • via Nuitee
P
pamela • couple • gb
10
very enjoyable
Pros:

lovely setting very helpful staff great accomodation

2026-05-26 • via Nuitee
M
Mitchell • couple • gb
10
2026-05-25 • via Nuitee
S
Susan • extended_group • us
10
2026-05-25 • via Nuitee
L
Laura • couple • gb
10
Excellent, wholesome and peaceful
Pros:

We stayed in the garden room as a couple with a small dog, it was perfect.
Excellent decor, loved the open doors into the fresh air, great shower and added bonus of a fan for a very hot bank holiday weekend.
The grounds of the hotel property are beautiful, very peaceful and secluded would honestly stay here again. Very calm and wholesome with walks around the grounds. Local pub Old Swan and whit heart in walking distance.

2026-05-25 • via Nuitee
R
Rebecca • solo_traveller • gb
4
Pros:

The grounds

Cons:

Over priced, deluxe rooms were very basic and over priced.
The food was standard and over priced

2026-05-24 • via Nuitee
T
Tessa • couple • gb
5
Loved the location and river and staff. Room was appalling and not even cleaned
Pros:

Setting and staff were great

Cons:

Room was very small and hot and the room wasn’t cleaned during the stay

2026-05-24 • via Nuitee
R
Ruth • couple • gb
9
Pros:

Situated in a lovely hamlet. There was a lovely old fashioned pub next door. Our room had a little conservatory attached to it so that was nice.

Cons:

I didn’t dislike anything… however the coffee machine was broken so it was disappointing not to be able to have a coffee in the morning and sit in the conservatory.

2026-05-23 • via Nuitee
S
Samantha • couple • im
7
Pros:

We loved the location and the staff were very friendly!

Cons:

The room could do with a bit of tlc, needs a bit of paint. Bed was very comfortable though and we loved the wooden beams!

2026-05-22 • via Nuitee
H
Helen • couple • gb
10
enjoyed our stay for our anniversary
Pros:

hotel beautiful and location

Cons:

our room was tiny and exoensive

2026-05-21 • via Nuitee