Mercure Marseille Centre Prado Vélodrome

Hotels
•
Mercure
8.3 (1727 reviews)
11 Avenue De Mazargues , Marseille , FR
+33 4 96 20 37 37

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location close to restaurants, bars and stadium
Friendly, professional and helpful staff
Rooms often spacious and comfortable with good bedding
Good cleanliness (many 'spotlessly clean' comments)
In-room amenities: minibar, tea/coffee, safety box, bathrobes/slippers
Quiet rooms and effective air conditioning (in many reports)
Cons:
High price of breakfast
Expensive parking and issues with parking information
Missing or limited amenities (soap, iron, empty fridge, few hangers)
Occasional room equipment problems (lack of chairs, broken toilet seat)
Elevator/power-cut issues reported by some guests
Deposit/charge practices and occasional strict reception policies

Categories

Cleanliness
8.7
Generally praised as very clean and 'spotlessly clean' in multiple reviews, though a few guests noted missing toiletries (soap) which slightly lowered the score.
Service
9
Staff repeatedly described as friendly, professional and helpful; a minority reported cold reception or strict rules (e.g., refused to take a small thermos), but overall service sentiment is strongly positive.
Location
9.2
Many guests highlight the excellent, central location and proximity to restaurants, bars, stadium and attractions; a few found other areas (Vieux-Port) more convenient or reported elevator/power-cut issues affecting access.
Room Quality
8.1
Rooms are often described as spacious, comfortable beds and quiet, with good AC; however recurring complaints about missing chairs, small kettles, occasional defects (toilet seat, cramped layouts) reduce the score slightly.
Amenities
7.8
Positive notes for minibar, tea/coffee, safety box, bathrobes/slippers; negatives include lack of iron in some rooms, occasional empty fridges, no soap, and high parking fees or no short‑stop drop-off.
Value for Money
7.4
Mixed perceptions: several guests cited good value, but multiple complaints about the high price of breakfast, expensive parking, and deposit/charge practices lowered perceived value.
Food and Beverage
7.6
Breakfast and F&B get mixed feedback: some appreciate breakfast inclusion and coffee capsules (but some disliked the aromas); occasional restaurant closures and breakfast pricing were common cons.
Overall Experience
8.6
Most stays are described as pleasant or 'Très bien' with comfortable, clean rooms and helpful staff; a minority of guests were strongly dissatisfied over specific incidents, but the general experience is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Prime Location near Stade Velodrome and Beach

Luxurious Amenities and Services
The hotel offers air-conditioned rooms with satellite TV and private bathrooms. Guests can enjoy a buffet breakfast daily and have meals on the terrace with WiFi access. The hotel's bar serves refreshing cocktails for a relaxing evening.

Convenient Access to Attractions
Situated just a 2-minute walk from Rond-Point du Prado Metro station, guests have easy access to the Old Port and Saint-Charles train station. Nearby activities such as snorkeling and wind surfing at the beach provide ample entertainment options.

Experience comfort and convenience at Mercure Marseille Centre Prado Vélodrome. Book your stay now for an unforgettable experience.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Pets weighing more than 8kg are not allowed in our property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8.3
Based on 1727 reviews
Cleanliness: 8.7
Service: 9
Location: 9.2
Room Quality: 8.1
Amenities: 7.8
Value for Money: 7.4
Food and Beverage: 7.6
Overall Experience: 8.6
E
Emilie • family_with_children • fr
8
Pros:

L'emplacement et l'amabilité du personnel

Cons:

Le prix du petit déjeuner

2026-10-31 • via Nuitee
T
Teruyo • couple • fr
9
Great stay
Pros:

All staff are professional, helpful and friendly. The room (Superior King) was more spacious than expected. Great to have a minibar and tea/coffee maker. The electric kettle was smaller than what you normally see in hotels, but this was great. It was easy to fill the water and good size for one or two guests. Bed was very comfortable, we slept very well. The room was quiet and nicely warm (late October) without using the aircon. TV channels were great. Happy to find the good size safety box, the bath robes and slippers. Plenty of plug sockets. There were lots of restaurants, bars, shops etc. in surrounding area.

Cons:

One thing we were bothered was the chairs in the room. With a good size table, there was only 1 chair and 1 stole. It would be nice to have 2 chairs for 2 guests instead.

2026-10-30 • via Nuitee
B
bing • solo_traveller • cn
8
地理位置一般，不如住老港方便，卫生和服务都优秀
Pros:

前台服务员非常友善，细致，

Cons:

这种水平的酒店熨斗都不给准备

2026-10-28 • via Nuitee
J
jean-noel • couple • fr
9
un hôtel confortable à proximité du stade vélodrome
Pros:

hôtel confortable avec parking bien situé compte tenu de nos besoins.

2026-10-27 • via Nuitee
L
lionel • couple • fr
5
Séjour agréable mais pas exceptionnel
Pros:

L’emplacement

Cons:

Personnel très froid

2026-10-26 • via Nuitee
K
Komron • solo_traveller • tj
7
2026-10-23 • via Nuitee
M
Mangeant • extended_group • fr
10
Top je reviendrai
Pros:

Top

Cons:

L’abattant du wc à changer

2026-10-17 • via Nuitee
K
Komron • solo_traveller • tj
5
Pros:

Чистота и персонал

Cons:

Местоположение и цена

2026-10-14 • via Nuitee
V
Vy • family_with_children • fr
5
Déçue et vexée
Pros:

On m'a refusé que j'emmène du café ds un petit thermos pour un contenant de 2 tasses à mon départ après 4 nuits en chambre privilège passées avec tt les petits déj inclus aussi celui du depart
C'est honteux pour un. Hotel mercure

Je ne reviendrais plus trop vexée

Cons:

Vs proposez le petit déj en chambre et il n'y a même pas de table ni bureau pour cela juste une mini table ou 2 assiettes entre a. Peine
1 chaise alors que jai réservé pour 2 personnes
Il faut être rachitique pour pouvoir circuler entre le lit et le mur
Absence de barre sous le lavabo pour suspendre une serviette des mains
Vraiment manque equipements et confort
Et Pas assez de cintres

2026-10-12 • via Nuitee
N
Neyer • couple • at
8
2026-10-08 • via Nuitee
A
Amandine • couple • fr
10
2026-10-07 • via Nuitee
D
Dmitriy • solo_traveller • by
8
2026-10-07 • via Nuitee
C
CLAUDIA • extended_group • br
8
2026-09-14 • via Nuitee
L
LUCETTE • solo_traveller • fr
9
Cons:

Il manque un arrêt minute pour les arrivées et départs

2026-09-13 • via Nuitee
Y
Yana • couple • am
10
2026-09-13 • via Nuitee
C
Catherine • couple • es
9
2026-09-13 • via Nuitee
B
Bénédicte • couple • fr
9
2026-09-12 • via Nuitee
T
Tarik • solo_traveller • ma
8
2026-09-12 • via Nuitee
D
david • couple • fr
8
Très bien
Pros:

Emplacement
Propreté
Confort literie

Cons:

Climatisation certainement hs et faiblarde

2026-09-05 • via Nuitee
G
guillaume • couple • fr
2
2026-09-04 • via Nuitee