Hotel Cocoon

Hotels
8.7 (2988 reviews)
Van Iseghemlaan 21-25 , Ostend , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious breakfast
Cons:
Noise issues
Minor room maintenance problems

Categories

Cleanliness
8.7
Several reviews mention cleanliness positively, but some imply minor issues; overall well-maintained.
Service
9.2
Consistently praised as friendly and accommodating, with positive remarks about staff interaction.
Location
9.2
Frequent positive comments about the convenient location near the beach and amenities.
Room Quality
8.2
Rooms are described as nice, but some concerns about amenities like fridges and noise levels.
Amenities
8.2
Adequate amenities mentioned, though some reports of issues with TV and water temperature.
Value for Money
8.2
Some reviews note high breakfast prices and parts needing attention; generally regarded as reasonable.
Food and Beverage
8.7
Breakfast was highlighted as excellent with a good selection, but pricing noted as slightly high.
Overall Experience
9.2
Widespread positive sentiment towards the overall stay, with multiple guests mentioning a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:09

Property Description

Prime Location in Ostend
Hotel Cocoon offers a prime location in the heart of Ostend, just steps away from the beach and city center. Guests can easily explore Mariakerke Beach, Bredene Beach, and Boudewijn Seapark, all within a short distance from the hotel.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms even feature a relaxing terrace where you can unwind after a day of sightseeing.

Multilingual Staff and Excellent Service
Our dedicated staff fluent in German, English, French, and Dutch are available 24/7 at the reception to assist you with any inquiries or requests, ensuring a pleasant stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Hotel Cocoon? Book your stay now for an unforgettable Ostend getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2988 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.2
B
Burkhard • solo_traveller • de
10
Ausgezeichnetes Hotel in bevorzugter Lage
Pros:

Hotel macht von außen und innen einen sehr guten Eindruck. Sehr freundliches Personal, sowohl an der Rezeption, im Frühstücksraum als auch die Reinigungskräfte. Außergewöhnlich,, sehr gutes Frühstück sowie lange Frühstückszeiten bis 11Uhr.. Tolle , komfortable Zimmer mit grosser Dusche , tgl. Wasser und Kaffee als Service. Auch die Hotelbeditzer sind täglich präsent und suchen den Kontakt zu den Gästen. Das hauseigenen Restaurant ist ebenfalls ein Genuss. Man kann vor dem Hotel zum Be- und entladen vor dem Eingang parken. Und das Hotel liegt direkt hinter der großen Promenade aber auch gegenüber der Innenstadt.

Cons:

Keine Kritik

2026-06-20 • via Nuitee
K
Kristine • solo_traveller • be
10
Pros:

Vriendelijk personeel,heel lekker ontbijt en mooie kamer. Alles aanwezig. Ook top restaurant, echt een aanrader. Was onze 1ste keer maar we komen zeker nog terug.

Cons:

Niks

2026-06-19 • via Nuitee
B
Bernard • solo_traveller • be
9
Goede ligging en zeer vriendelijk personeel
Pros:

Correcte bediening vriendelijkheid goede infrastructuur en onmiddellijke ligging in buurt van strand. Kortom uitmuntend

Cons:

Er waren wat mij betreft geen minpunten

2026-06-19 • via Nuitee
M
Marc • couple • be
9
2026-06-18 • via Nuitee
P
Patricia • solo_traveller • be
9
Pros:

Wat een ontbijt, super lekker! Kwaliteit troef!!!

2026-06-18 • via Nuitee
K
Kristine • solo_traveller • be
10
Pros:

Heel vriendelijk personeel, heel lekker en uitgebreid ontbijt. Top dat je s'avonds ook nog in restaurant kan eten. Daar ook heel goede kok en service.

Cons:

Niks

2026-06-18 • via Nuitee
T
tony • solo_traveller • be
7
Pros:

Petit déjeuner top

Cons:

Chambre un peux bruiante la 28

2026-06-18 • via Nuitee
L
Lola • couple • be
10
Parfait
Pros:

Le rapport qualité prix est à souligner , une superbe chambre pour un montant très abordable. C’était une super expérience et un hôtel que je recommande !

2026-06-17 • via Nuitee
P
Piloterec • couple • be
9
Pros:

Parfait. Chambre taille moyenne et cosy.
L'emplacement centre légèrement excentré donc hors du bruit. A 100 mètres de la digue.
Parking souterrain public à 30 € pour la journée-nuit juste à côté.

Cons:

-

2026-06-16 • via Nuitee
E
Enrique • solo_traveller • be
9
2026-06-16 • via Nuitee
N
Nathalie • family_with_children • be
10
Pros:

Alles was tiptop. Een echte aanrader!

2026-06-15 • via Nuitee
F
Frédéric • solo_traveller • ch
8
2026-06-15 • via Nuitee
J
Jean francois • solo_traveller • be
8
2026-06-15 • via Nuitee
J
Jana • couple • be
9
2026-06-15 • via Nuitee
T
Thierry • solo_traveller • be
8
Agréable.
Pros:

Confort.

Cons:

/

2026-06-14 • via Nuitee
P
Peter • solo_traveller • be
10
Pros:

Enorm vriendelijke personeel. En fantastisch uitgebreid ontbijt!

Cons:

/

2026-06-14 • via Nuitee
K
Kristina • solo_traveller • de
10
2026-06-14 • via Nuitee
L
Loix • solo_traveller • be
8
2026-06-10 • via Nuitee
živilė • couple • lt
10
Pupkiene
Pros:

Labai tvarkingas kambarys.

Cons:

Vaizdas į vidinį kiemą. Taip pat nebuvo šaldytuvo.

2026-06-10 • via Nuitee
T
Theresia • solo_traveller • be
9
Super
Pros:

Fijne kamers super ontbijt

2026-06-09 • via Nuitee