Britannia Edinburgh Hotel

Hotels
Britannia Hotels
5.6 (15621 reviews)
69 Belford Road , Edinburgh , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice breakfast
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
3.1
Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms.
Service
8.1
Many guests appreciated the helpfulness of the staff in resolving issues with room conditions.
Location
7.6
Location was mentioned positively by several guests as a pro.
Room Quality
4.1
Reviews consistently noted poor conditions in rooms, such as unpleasant odors and dirt.
Amenities
6.1
Some basic amenities were appreciated, but many items need updating.
Value for Money
3.6
Guests felt that prices did not match the quality of the accommodations.
Food and Beverage
7.1
Breakfast options were noted positively in several reviews.
Overall Experience
5.1
Overall experience reflected the mixed feelings due to the combination of good service and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Waterfront Location
Enjoy the tranquil setting of Britannia Edinburgh Hotel on the banks of the Water of Leith.

Elegant Rooms
Indulge in elegant rooms with modern amenities including a TV and en suite bathroom.

On-Site Dining
Savor delicious meals at the hotel's restaurant and bar, offering a variety of dining options throughout the day.

Experience the charm of Edinburgh with a stay at Britannia Edinburgh Hotel. Book now to secure your serene waterfront getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Location

Guest Reviews

5.6
Based on 15621 reviews
Cleanliness: 3.1
Service: 8.1
Location: 7.6
Room Quality: 4.1
Amenities: 6.1
Value for Money: 3.6
Food and Beverage: 7.1
Overall Experience: 5.1
A
Angela couple gb
1
Awful
Pros:

It’s a big hotel, the location isn’t bad

Cons:

Dirty!
Bathroom smelled of stale urine. The shower head rusty. The toilet flush faulty.
The communal areas have dying plants, everything needs a good deep clean
Paid £200 for a one night bed and breakfast for two, stale bread at the breakfast buffet, asked staff for fresh bread, and met with a look of horror!
It’s clear that they are in cahoots with coach companies to make the most profit from people on the coach trips!
Would I stay again? No way and definitely would not recommend it!

2026-08-08 via Nuitee
Ειρήνη Τσ solo_traveller gr
7
Pros:

Το δωμάτιο ήταν αρκετά μεγάλο και άνετο. Η τοποθεσία είναι καλή, περπατάς 10 λεπτά μέχρι τους βασικούς δρόμους που περνούν τα λεωφορεία για το κέντρο και για το αεροδρόμιο. Το προσωπικό ήταν φιλικό και εξυπηρετικό.

Cons:

Μείναμε 5 βράδια και στις υπηρεσίες που είχαν δεν ήταν μέσα η αλλαγή πετσετών και σακούλες σκουπιδιών.

2026-08-08 via Nuitee
R
Rajni family_with_children gb
1
2026-08-08 via Nuitee
R
Rachael solo_traveller gb
6
2026-08-08 via Nuitee
R
Robyn couple gb
1
2026-08-08 via Nuitee
U
Udvardi solo_traveller hu
7
Pros:

Elhelyezkedés, ár.

2026-08-08 via Nuitee
E
Elaheh family_with_children gb
7
A fair hotel to stay with the family.
Pros:

The hotel eas clean and room had plenty of space. Good size for a family of 3.

Cons:

The mattress and duvets were so uncomfortable and the room had no fridge. Also had no phone.

2026-08-08 via Nuitee
K
Khushbir extended_group gb
5
2026-08-08 via Nuitee
W
Wendy solo_traveller gb
8
2026-08-08 via Nuitee
J
James solo_traveller ie
8
2026-08-07 via Nuitee
K
Keshav family_with_children qa
1
The impression we got was that the hotel was more interested in taking guests’ money than providing good service. Custom
Pros:

Unfortunately, we did not like anything about this property. The cleanliness, maintenance, customer service, and overall condition of the hotel did not meet our expectations, making our stay very disappointing.

Cons:

The experience was disappointing from the beginning. They accepted the booking through Booking.com, but whenever we sent messages, the staff kept saying, “I’m not the one handling it,” instead of helping or directing us to someone who could.

The room looked like it hadn’t been vacuumed for a long time. The bathroom door lock was not working, the beds were old and uncomfortable, and the furniture appeared outdated. The corridors were also very dirty, making the hotel feel poorly maintained.

Be careful with additional charges at check-in. Based on our experience, the hotel may ask you to pay extra upon arrival, so make sure you verify all charges before making any payment.

Overall, the hotel needs significant improvements in cleanliness, maintenance, and customer service. I would not recommend staying here.

2026-08-07 via Nuitee
V
Vikasdeep extended_group gb
4
Cons:

Room like a box no ventilation even after shower you need to open your main door to pass out the stream after using hot shower really disappointing.

2026-08-07 via Nuitee
K
Karamanli solo_traveller gb
8
Pros:

Clean

Cons:

Friendly person

2026-08-07 via Nuitee
S
Steven family_with_children gb
3
Disappointing .
Cons:

The room was dirty and the light in the bathroom was faulty and despite complaining to reception only got fixed the day before we left . We were unable to shower for 3 days due to the room being so dark

2026-08-07 via Nuitee
S
Sibhona solo_traveller gb
8
Pros:

Location

Cons:

Location out of town , no noise. Environment very excellent

2026-08-07 via Nuitee
T
Tushar solo_traveller gb
1
2026-08-07 via Nuitee
E
Emma Godwin solo_traveller gb
9
2026-08-07 via Nuitee
H
Hamad solo_traveller sa
7
استمتعت بالطبيعة جوار الفندق
Pros:

مناظر الطبيعة والنهر الجاري بجانب الفندق

Cons:

عدد الموظفين قليل ونفسيتهم متعبة ، الخروج 10 صباحا لاول مرة في حياتي

2026-08-07 via Nuitee
G
giovanna solo_traveller ie
8
Pros:

The staff was friendly and the room was comfortable and clean when we arrived

Cons:

It was quite pricey and they didn't clean the room for 3 days

2026-08-06 via Nuitee
S
smith solo_traveller gb
6
Pros:

The breakfast was good choice

Cons:

It could of been cleaned better

2026-08-06 via Nuitee