Britannia Edinburgh Hotel

Hotels
Britannia Hotels
5.6 (15187 reviews)
69 Belford Road , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice breakfast
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
3.1
Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms.
Service
8.1
Many guests appreciated the helpfulness of the staff in resolving issues with room conditions.
Location
7.6
Location was mentioned positively by several guests as a pro.
Room Quality
4.1
Reviews consistently noted poor conditions in rooms, such as unpleasant odors and dirt.
Amenities
6.1
Some basic amenities were appreciated, but many items need updating.
Value for Money
3.6
Guests felt that prices did not match the quality of the accommodations.
Food and Beverage
7.1
Breakfast options were noted positively in several reviews.
Overall Experience
5.1
Overall experience reflected the mixed feelings due to the combination of good service and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Waterfront Location
Enjoy the tranquil setting of Britannia Edinburgh Hotel on the banks of the Water of Leith.

Elegant Rooms
Indulge in elegant rooms with modern amenities including a TV and en suite bathroom.

On-Site Dining
Savor delicious meals at the hotel's restaurant and bar, offering a variety of dining options throughout the day.

Experience the charm of Edinburgh with a stay at Britannia Edinburgh Hotel. Book now to secure your serene waterfront getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

Location

Guest Reviews

5.6
Based on 15187 reviews
Cleanliness: 3.1
Service: 8.1
Location: 7.6
Room Quality: 4.1
Amenities: 6.1
Value for Money: 3.6
Food and Beverage: 7.1
Overall Experience: 5.1
B
Balogun eniola couple gb
4
2026-06-27 via Nuitee
M
Margarethe couple nl
6
Redelijk
Pros:

We hebben kunnen omboeken vanwege zeer warme en bedompte kleine kamer dat was erg fijn

Cons:

De 1e kamer was in de kelder zonder ramen en zonder ventilatie

2026-06-27 via Nuitee
M
Manfred solo_traveller de
5
Cons:

Sauberkeit Toilette
Frühstück früher

2026-06-27 via Nuitee
M
Marinela family_with_children gb
8
We enjoyed the time there, it was nice clean and quiet.
Pros:

It was very clean and the bed was very comfortable.

Cons:

I stayed just one night and overall was good.

2026-06-27 via Nuitee
C
Carol extended_group gb
10
Would stay thete
Pros:

Breakfast was excellent
Staff were very helpful and friendly
Really enjoyed our stayour

Cons:

Would have been nice if our rooms had been close my friend couldnt find my room.
Othetwise perfect

2026-06-27 via Nuitee
S
Seema solo_traveller in
8
Hospitality in edi
Pros:

The housekeeping had done a excellent job and polite, helpful

Cons:

The staff at the check in was slightly rude , we requested him to give the room atleast by 1.30 to 2 pm , as we were driving all night stuck in the thunderstorm, wanted to rest for an hour , but he rudely rejected , however im rating them excellent

2026-06-27 via Nuitee
I
iain couple gb
4
We will not be back
Pros:

Room was comfortable

Cons:

We could not find a place to park and have just received a letter attempting to fine us £100 for entering the car park for 20 minutes as we tried to back out of a small convoluted underground car park in which there were no free spaces.
the breakfast was the worst we have ever experienced, with an aggressive staff member, poor quality of food (apart from the eggs!) all of which was cleared very quickly immediately the clock struck 9.30.

2026-06-27 via Nuitee
A
armaan couple in
10
2026-06-27 via Nuitee
T
Taher solo_traveller in
6
Pros:

The beds were comfortable

Cons:

I would say well nothing which i would like yo mention that I did not like

2026-06-27 via Nuitee
S
Stephen solo_traveller gb
6
Pros:

Location

Cons:

Bathroom needs updating, shower hose leaked.
Window doesn’t fit.
Lifts look like they never get cleaned.
Bar area very basic.

2026-06-26 via Nuitee
J
Jain extended_group gb
1
Pathetic and worst worst possible staff. The only thing that ruins the brand name of this hotel is its staff.
Pros:

There were spider webs all over the room

Cons:

The staff is pathetic and ridiculous. They are the most mannerless professionals i have seen. Extremely rude, racist, and verbally abusing and poking.

2026-06-26 via Nuitee
M
Maria Beatrice extended_group it
1
WORST EXPERIENCE EVER. My mom found a tooth in the scrambled eggs she had for breakfast. A TOOTH!!!
Cons:

WORST EXPERIENCE EVER. My mom found a tooth in the scrambled eggs she had for breakfast. A TOOTH!!!
The answer was “we’re sorry we are going to offer you the breakfast for the remaining days” but we already had it included. So they said that they were going to ask the manager how to solve it… but nothing happened. Nothing!!
At the check out they just said “you can leave your keys here”. And that’s all.

2026-06-26 via Nuitee
B
Baxter couple gb
8
2026-06-26 via Nuitee
K
Keith solo_traveller gb
1
Pros:

Staff were friendly

Cons:

The room had a green fire exit sign in by the door that illuminated the room with a green glow all night, card machines went down and there was no other way to pay for food or drinks.

2026-06-26 via Nuitee
F
Friedrich solo_traveller de
6
2026-06-25 via Nuitee
A
Ari solo_traveller iq
3
2026-06-25 via Nuitee
M
Maria couple it
4
Non ci tornerei
Pros:

E' abbastanza vicina al centro per arrivarci cone 30 minuti a piedi. Non ho altri punti positivi da segnalare.

Cons:

Le stanze basse e roventi, il bagno poco pulito e poco ordinato

2026-06-25 via Nuitee
C
Chloe solo_traveller gb
8
A nice stay at a fab price!
Pros:

The hotel itself is in a beautiful location and is close enough to town that transport links are plenty. The staff are incredibly friendly and helpful and check in was a nice experience. The room was huge compared to most hotels in a Central location and the little amenities tray was well stocked. But best of all, the price was only £85 for 1 night! Which, in Edinburgh, especially now AND so close to festival season, was an absolute bargain!

Cons:

I'll preface this to say that these things did not affect our enjoyment of the stay! These things are just observations for those who care about such things.

Basically you pay for what you get :) the hotel is a bit dated and, as such, you can see a few areas where the ceiling is slightly discoloured or there are leaks or skirting boards that need updating.

The beds are not the comfiest (although I imagine if you are a firm mattress person you won't be bothered at all!) In the room we were in, the fire exit light was so bright that the room was never truly dark.

Our room didn't have a window but this wasnt surprising for us - the hotel was very clear on their profile that this was the case. Honestly? We were extremely happy with this as it meant our room was cool in comparison to the exhausting heat outside (heatwave).

2026-06-25 via Nuitee
A
Ayala solo_traveller ar
4
No recomiendo solo si estás apurado
Pros:

No mucho

Cons:

La persona que me recepcionó fue desagradable conmigo porque mi inglés no era muy bueno.
La habitación era para discapacitados y estaba sucia

2026-06-25 via Nuitee
A
Adam extended_group gb
6
Pros:

hotel was fine ,specially area was good for bycicle, also that polish girl on reception was awesome. I guess I fell in love with her. can you tell her to text me on this number please 07900 745 532 . thank you very much . Adam Czech .

Cons:

everything was ok

2026-06-25 via Nuitee