InterContinental Brisbane by IHG

Hotels
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Hilton Hotels & Resorts
8.6 (1865 reviews)
190 Elizabeth St , Brisbane , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and responsive staff
Excellent location
Cons:
Rooms are dated
High breakfast and parking costs

Categories

Cleanliness
7.98
Mention of dust in corners and under the bed indicates cleanliness issues.
Service
9.45
Staff were described as friendly, polite, and responsive.
Location
9.49
Location received positive feedback and deemed excellent.
Room Quality
7.44
Rooms described as dated and in need of maintenance.
Amenities
8.47
Facilities were noted as good, but issues with parking prices were mentioned.
Value for Money
7.93
Perceived high cost for the quality of rooms and lack of cheap parking options.
Food and Beverage
8.98
Breakfast options were varied and of good quality despite being considered expensive.
Overall Experience
9.05
Overall experience reflected a mix of positive ratings tempered by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining Experience at Vintaged Bar + Grill

Indulge in premium Australian beef, in-house dry-aged steaks, and innovative cocktails at Vintaged Bar + Grill. The perfect blend of Mediterranean flavors and top-notch service awaits you at our elegant onsite restaurant.

Top-Notch Amenities for a Memorable Stay

Enjoy a workout in the fitness centre, a friendly game of tennis, or unwind in the stylish rooms with modern amenities. With 24-hour reception, valet parking, and business facilities, Hilton Brisbane ensures a seamless and comfortable experience for all guests.

Ready to experience luxury in the heart of Brisbane? Book your stay at Hilton Brisbane now for an unforgettable getaway.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.5% surcharge applies for payments with credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 58 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1865 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 9.05
T
Tiffany • solo_traveller • au
8
2026-07-25 • via Nuitee
M
Murray • solo_traveller • au
7
2026-07-23 • via Nuitee
A
Angel-face • solo_traveller • au
10
Pros:

Everything, the room was fantastic, the staff were genuine, friendly and super accomodating and the room service food was excellent!!!

Cons:

there was nothing we were unsatisfied with

2026-07-23 • via Nuitee
C
Crawford • solo_traveller • au
10
2026-07-21 • via Nuitee
F
Farrall • solo_traveller • au
5
Pros:

The breakfast options were great

Cons:

The room was covered in dust, some drinks were opened by previous customers and left in the pantry. There wasn't a two pillow option on the beds which many hotels offer for comfortability in sleep arrangements

2026-07-21 • via Nuitee
L
Lynn • couple • nz
7
2026-07-15 • via Nuitee
P
P.Newton • solo_traveller • au
5
Pros:

Good lovely staff

Cons:

When I booked i did state on my reservation 2 adults and 1 child then we were put in a room with 1 queen bed.

2026-07-15 • via Nuitee
R
ross • family_with_children • au
8
Great location and facilities however rooms in desperate need of an upgrade
Pros:

Convenience

Cons:

Rooms are dated

2026-07-15 • via Nuitee
D
Denning • couple • au
8
Pros:

The broom was comfortable and a good stize.

Cons:

The TV was very small and mounted too low to see it properly while in bed.

2026-07-14 • via Nuitee
• family_with_children • au
10
Pros:

Everything else was great! Location, staff, value for money

Cons:

Beds weren't very comfortable

2026-07-13 • via Nuitee
N
Nick • extended_group • au
8
I like it very much as it brings old memories for me but staff should be very welcoming
Pros:

I had to wait for the breakfast until somebody finally turned up after about 5 minutes. Normally the person or manager should attend to anybody waiting to be taken to their table asap.

On the first day the lady that took me to the table from the counter was not the most friendly. She did not even offer a cup of tea or coffee. I noticed however that she did so to other guests.
Then I had to request someone else to bring a cup of cappuccino which was done but we should not have to ask for that.
I already complained to the manager at the desk who did inform me that she had spoken to that lady.
I think you need to provide all staff to greet and serve guests with a smile and positive manner.
This is the old Hilton and in the days gone by I was a regular guest at the Hilton.
Please do let this lady know that it was rather rude the way she had ignored me.

Cons:

The attitude of this one staff member can spoil a whole stay especially when we are happy to pay top dollars for a night stay.

2026-07-13 • via Nuitee
K
Kelvin • extended_group • au
10
2026-07-13 • via Nuitee
E
Elena • family_with_children • au
6
2026-07-12 • via Nuitee
T
Tracy • solo_traveller • au
10
Pros:

Comfy bed

Cons:

Nothing

2026-07-12 • via Nuitee
J
John • family_with_children • gb
6
Ok stay for the weekend.
Pros:

Great location

Cons:

The room was fairly basic and dated, to was small

2026-07-12 • via Nuitee
C
Colin • couple • au
8
2026-07-11 • via Nuitee
J
Jaclyn • couple • au
10
The best location, rooms and staff!
Pros:

It’s was so clean, the food was amazing, the location incredible and the staff were so helpful and kind.

Cons:

Nothing

2026-07-11 • via Nuitee
E
Ed • couple • au
8
Would have been perfect if not for the 37” Samsung tv that we could hardly hear. Really let the room down
Pros:

Location, style

Cons:

Small tv really let the whole experience down

2026-07-11 • via Nuitee
A
Adam • solo_traveller • au
8
Pros:

Location, view from room, bar, breakfast

Cons:

Rooms and furniture very old needing update

2026-07-09 • via Nuitee
D
David • solo_traveller • au
3
Cons:

This is a really dated hotel. It is very tired. It is also at the upper end of the price range. Doesn't warrant the price.

2026-07-07 • via Nuitee