InterContinental Brisbane by IHG

Hotels
•
InterContinental Hotels & Resorts
8.4 (1866 reviews)
190 Elizabeth St , Brisbane , AU
+61732342000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and accommodating staff
Very good breakfast/buffet
Large pool and good amenities
Comfortable beds and good shower pressure
Convenient valet/club lounge
Cons:
Rooms described as dated and in need of refresh
Reports of mold/strong smells in some rooms
Extra/unadvertised charges and perceived expense
No bath plug in some rooms / small room issues
Bar closes early / some public areas cold during renovation

Categories

Cleanliness
7.6
Mixed comments: several guests praised cleanliness of public areas and some rooms, but multiple reports of dated rooms, mold in showers and an initially smelly/unclean room reduce this score.
Service
9.2
Consistently positive: many mentions of friendly, accommodating and helpful staff, early check-in/late check-out granted and good reception/restaurant service.
Location
9.6
Very strong: overwhelmingly praised for central location and immediate access to Queen Street Mall and city attractions.
Room Quality
6.8
Weakened by multiple comments that rooms are dated, some rooms had mold or strong smells and fixtures needing refresh; a few guests found rooms comfortable but overall room quality is a notable negative.
Amenities
8.9
Positive mentions of a large pool, club lounge, valet parking and good shower pressure; some renovation work noted but amenities (pool, lounge, breakfast service) are strengths.
Value for Money
7.3
Mixed/negative: several guests noted extra/unadvertised charges and that the property felt expensive for its condition, lowering perceived value.
Food and Beverage
9.1
Strongly positive: breakfast/buffet repeatedly praised for variety and quality; staff service in F&B noted as pleasant.
Overall Experience
8.7
Generally positive overall: guests loved location, staff and breakfast with some standout experiences despite issues with dated rooms or isolated cleanliness/charging problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining Experience at Vintaged Bar + Grill

Indulge in premium Australian beef, in-house dry-aged steaks, and innovative cocktails at Vintaged Bar + Grill. The perfect blend of Mediterranean flavors and top-notch service awaits you at our elegant onsite restaurant.

Top-Notch Amenities for a Memorable Stay

Enjoy a workout in the fitness centre, a friendly game of tennis, or unwind in the stylish rooms with modern amenities. With 24-hour reception, valet parking, and business facilities, Hilton Brisbane ensures a seamless and comfortable experience for all guests.

Ready to experience luxury in the heart of Brisbane? Book your stay at Hilton Brisbane now for an unforgettable getaway.

Important information:

Please note that different policies and additional supplements may apply for extra guest.

Please note that a 1.9% surcharge applies for payments with credit card.

Please note that InterContinental Brisbane will undergo a major refurbishment from 08/09/2026 until early 2028. The hotel will remain open throughout this period. The Level 7 gym will be temporarily unavailable from 01/10/2026. From 13/10/2026, reception and check-in services and Latitude 27 Kitchen & Bar will temporarily relocate from Level 6 to Level 5. From 19/10/2026, the Elizabeth Street entrance and driveway will be unavailable for guest arrivals, with access via the Queen Street Mall entrance and elevators to Level 5. Valet parking and self-parking will also be unavailable from 19/10/2026, with nearby public parking available at QueensPlaza, Uptown and MacArthur Central. Club InterContinental will be temporarily unavailable from 21/01/2027. The Level 8 pool area will be temporarily unavailable from 16/04/2027 to 08/07/2027. Some noise may be experienced between 7.00 AM and 7.00 PM, Monday to Saturday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.4
Based on 1866 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.6
Room Quality: 6.8
Amenities: 8.9
Value for Money: 7.3
Food and Beverage: 9.1
Overall Experience: 8.7
A
Alberto Mario • couple • it
10
Ottimo Hotel , ottimi servizi e ottima posizione
Pros:

Tutto ..davvero ottimo hotel.

Cons:

Nulla

2026-10-30 • via Nuitee
B
Burenjargal • solo_traveller • au
6
Pros:

Location

Cons:

facilities

2026-10-29 • via Nuitee
D
Diego • family_with_children • au
8
Pros:

Location

Cons:

First room given was dated and had strong smell. After asking to change the new bedroom was better

2026-10-28 • via Nuitee
P
PEI CHUN • family_with_children • tw
8
2026-10-27 • via Nuitee
R
Robert • extended_group • au
5
A well located hotel with comfortable furnishings, staff were very friendly, rooms were clean
Pros:

Location is great, the hotel is under renovation so some areas were closed, we were made aware of the work being done, those works did not hinder our stay

Cons:

We have stayed here before so we were already aware of the hotels facilities

2026-10-27 • via Nuitee
H
Harin • couple • th
7
2026-10-26 • via Nuitee
P
Peter • solo_traveller • au
8
2026-10-25 • via Nuitee
A
Amanda • couple • au
10
We love it!
Pros:

Location, cleanliness and staff are so lovely

2026-10-24 • via Nuitee
D
DANIEL • couple • gb
10
Good hotel in Central location. Staff service was excellent.
Pros:

Great location.

Cons:

Bar closes at 10.00 p.m.

2026-10-24 • via Nuitee
S
Stéphane • extended_group • nc
9
Pros:

La gentillesse et la serviabilité du personnel de l'accueil, du restaurant. La literie est très confortable. Les chambres un peu vieillotte, mais bien équipées et propre.

2026-10-23 • via Nuitee
E
Elizabeth • couple • au
6
2026-10-23 • via Nuitee
E
emma • family_with_children • au
10
It was absolutely beautiful & would 100% stay again
Pros:

Absolutely stunning and incredible location

Cons:

if I needed to be picky, bathroom had some mould in the shower/ bath

2026-10-22 • via Nuitee
B
Ben • solo_traveller • au
7
Pros:

the breakfast was good and the offering. staff were very plesent.

Cons:

The rooms are dated and need to be refreshed.

2026-10-21 • via Nuitee
J
Joanne • couple • au
10
Would stay again
Pros:

Excellent location

Cons:

Expensive

2026-10-17 • via Nuitee
O
Olivia • family_with_children • nz
9
Staff were very accommodating and friendly, the location, pool and breakfast are sublime. Little bit dated in the rooms
Pros:

Great location, delicious breakfast and nice big pool!

Cons:

Rooms are a bit dated, no bath plug, small things like that.

2026-10-15 • via Nuitee
K
Kezza • couple • au
10
2026-10-15 • via Nuitee
A
A • couple • au
2
2026-10-14 • via Nuitee
S
Stacey • solo_traveller • nz
8
Pros:

Pool, comfortable beds, good shower pressure

Cons:

No bath plug in room but room service brought one straight up.

2026-10-14 • via Nuitee
E
Emma • family_with_children • au
8
2026-10-13 • via Nuitee
S
Stern • solo_traveller • us
8
Older hotel but adequate
Pros:

Location & very good breakfast buffet

Cons:

Too cold in all public area

2026-10-12 • via Nuitee