InterContinental Brisbane by IHG

Hotels
•
InterContinental Hotels & Resorts
8.6 (1917 reviews)
190 Elizabeth St , Brisbane , au
+61732342000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and responsive staff
Excellent location
Cons:
Rooms are dated
High breakfast and parking costs

Categories

Cleanliness
7.98
Mention of dust in corners and under the bed indicates cleanliness issues.
Service
9.45
Staff were described as friendly, polite, and responsive.
Location
9.49
Location received positive feedback and deemed excellent.
Room Quality
7.44
Rooms described as dated and in need of maintenance.
Amenities
8.47
Facilities were noted as good, but issues with parking prices were mentioned.
Value for Money
7.93
Perceived high cost for the quality of rooms and lack of cheap parking options.
Food and Beverage
8.98
Breakfast options were varied and of good quality despite being considered expensive.
Overall Experience
9.05
Overall experience reflected a mix of positive ratings tempered by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining Experience at Vintaged Bar + Grill

Indulge in premium Australian beef, in-house dry-aged steaks, and innovative cocktails at Vintaged Bar + Grill. The perfect blend of Mediterranean flavors and top-notch service awaits you at our elegant onsite restaurant.

Top-Notch Amenities for a Memorable Stay

Enjoy a workout in the fitness centre, a friendly game of tennis, or unwind in the stylish rooms with modern amenities. With 24-hour reception, valet parking, and business facilities, Hilton Brisbane ensures a seamless and comfortable experience for all guests.

Ready to experience luxury in the heart of Brisbane? Book your stay at Hilton Brisbane now for an unforgettable getaway.

Important information:

Please note that different policies and additional supplements may apply for extra guest.

Please note that a 1.9% surcharge applies for payments with credit card.

Please note that InterContinental Brisbane will undergo a major refurbishment from 08/09/2026 until early 2028. The hotel will remain open throughout this period. The Level 7 gym will be temporarily unavailable from 01/10/2026. From 13/10/2026, reception and check-in services and Latitude 27 Kitchen & Bar will temporarily relocate from Level 6 to Level 5. From 19/10/2026, the Elizabeth Street entrance and driveway will be unavailable for guest arrivals, with access via the Queen Street Mall entrance and elevators to Level 5. Valet parking and self-parking will also be unavailable from 19/10/2026, with nearby public parking available at QueensPlaza, Uptown and MacArthur Central. Club InterContinental will be temporarily unavailable from 21/01/2027. The Level 8 pool area will be temporarily unavailable from 16/04/2027 to 08/07/2027. Some noise may be experienced between 7.00 AM and 7.00 PM, Monday to Saturday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.6
Based on 1917 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 9.05
F
Fiona • couple • au
8
Very Pleasant
Pros:

Location in the mall.

Cons:

Nothing

2026-08-28 • via Nuitee
J
Jo • couple • au
8
2026-08-25 • via Nuitee
L
Lyndsy • family_with_children • au
7
Pros:

Staff
Breakfast
Good shopping location

Cons:

Beds were a little small

2026-08-22 • via Nuitee
R
Robert • couple • au
8
2026-08-21 • via Nuitee
C
Christopher • family_with_children • au
9
2026-08-21 • via Nuitee
M
Madeleine • couple • au
10
2026-08-20 • via Nuitee
S
Shane • couple • au
8
2026-08-20 • via Nuitee
T
Tom • couple • au
4
This hotel is very very tired and the rooms and housekeeping are a disgrace.
Pros:

Excellent staff, location

Cons:

Soiled towel in bathroom on arrival. Top and bottom bed sheets 30cm too short for the two beds. No lightweight blankets available to substitute for doonas. Long term dust buildup in corners of sofa. Room 1112 designed for 3 guests but only two towels, two coffee cups, two bathroom glasses, two only of bathroom accessories. But three pairs of slippers and bathrobes? The shower had little water pressure. Evening meal only available in the noisy Latitude Bar and with unsuitable seating.

2026-08-20 • via Nuitee
K
Kara • solo_traveller • au
10
2026-08-20 • via Nuitee
Y
Yves • solo_traveller • au
10
2026-08-19 • via Nuitee
C
Christian • family_with_children • at
5
Lage Top Rest mehr als ausbaufähig.
Pros:

Die Lage war super

Cons:

Als Fan der Gruppe waren wir enttäuscht, da dies das schwächste Haus bis jetzt war (Sydney und Hayman waren top). Habe von 4 Tagen frühstücken 3x einen anderen Preis gezahlt - ohne Antwort. Die Möbel sind abgewohnt und nicht einem Haus dieser Klasse würdig.

2026-08-16 • via Nuitee
B
barbara • family_with_children • nc
10
Super hôtel
Pros:

La chambre est grande et le lit est immense et super confortable nous avions une jolie vue . Hôtel très bien placé sur queen street et Elisabeth street . La piscine chauffée et le spa très agréables . Je reviendrai avec plaisir. Le personnel à la réception est adorable .

Cons:

Rien

2026-08-16 • via Nuitee
M
Michael • solo_traveller • au
10
2026-08-14 • via Nuitee
D
Daniel • solo_traveller • au
8
Relaxing , comfortable room with good views of the city
Pros:

Great location , comfortable clean rooms , friendly helpful staff

2026-08-13 • via Nuitee
I
Igor • solo_traveller • au
3
2026-08-13 • via Nuitee
A
Adam • solo_traveller • au
7
2026-08-13 • via Nuitee
S
Saber • family_with_children • nz
10
2026-08-12 • via Nuitee
C
Caan • couple • au
1
2026-08-12 • via Nuitee
T
Toni • solo_traveller • au
9
2026-08-12 • via Nuitee
A
Allison • couple • au
8
2026-08-12 • via Nuitee