Embassy Suites by Hilton St Louis Airport

Hotels
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Embassy Suites Hotels
7 (299 reviews)
11237 Lone Eagle Drive , Bridgeton , US
+1 314-739-8929

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor cleanliness
Outdated rooms
Service issues

Categories

Cleanliness
4.83
The room wasn't cleaned properly, reported consistently.
Service
7.8
Most reviews praised the staff's friendliness and helpfulness.
Location
8.34
Location was frequently noted as a pro.
Room Quality
5.79
Several comments indicated rooms were outdated and not well maintained.
Amenities
7.32
Breakfast variety received positive feedback.
Value for Money
7.28
The hotel offered affordable prices.
Food and Beverage
7.83
Breakfast options were highly praised.
Overall Experience
6.8
Mixed experiences dominated by some praise and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:13

Property Description

Convenient Location
Located just 5 miles from downtown Bridgeton and 3 miles from Lambert International Airport, Embassy Suites St. Louis- Airport offers easy access to key destinations.

Comfortable Accommodations
Each room at Embassy Suites St. Louis- Airport is equipped with modern amenities such as a microwave, refrigerator, Wi-Fi, and a flat-screen TV, ensuring a comfortable stay for all guests.

Great Facilities
Enjoy complimentary breakfast, evening Manager’s Reception, and dining at Anne Morrow's restaurant. Take advantage of the 24-hour business center, gym, indoor pool, and hot tub during your stay.

Book now for a relaxing and convenient stay at Embassy Suites St. Louis- Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7
Based on 299 reviews
Cleanliness: 4.83
Service: 7.8
Location: 8.34
Room Quality: 5.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 6.8
L
Lashiya • family_with_children • us
5
Pros:

The lobby and breakfast and the staff

Cons:

It was outdated and the we had to hold the shower head up to take a proper shower. The wall paper was coming off the walls and carpets weren’t vacuumed

2026-09-07 • via Nuitee
S
Shakya • solo_traveller • us
6
Was not bad but will not be back. Satisfied but nothing special to make me wanna come back.
Pros:

Location and friendly/caring staff

Cons:

Lot of the furnitures and fixtures look old, stained, torn and dated

2026-08-24 • via Nuitee
K
Kyle • family_with_children • us
8
2026-08-15 • via Nuitee
L
Lynda • extended_group • us
7
Cons:

The room had a smell the tub wasn’t clean and the room wasn’t cool

2026-08-11 • via Nuitee
J
Jess • solo_traveller • us
3
Cons:

room was dirty and bed not changed

2026-08-07 • via Nuitee
B
Bailee • couple • us
10
2026-08-03 • via Nuitee
S
sonyan824 • Family • Memphis, Tennessee
2
DO NOT VISIT THIS LOCATION
Pros:

Checked-in around 6:30 on July 24, 2026. We went to our room and it was HOT. My husband tried to adjust thermostat to cool. We placed our luggage in room and left back out to go get dinner. We we got back still HOT. Our room was not cleaned. Couch nasty or worn out, carpet nasty, shower was filthy. Wallpaper and windows seal peeling and crumbling. I went to used the toilet, it was sitting to the floor and the seat was about to come off. Due to large groups, no rooms were available. We could not sleep being hot and listened to a water drip all night in the bathroom. Looked up at the ceiling and it looked like its was about to fall in. I reported this the next morning. They sent a maintenance guy up, he look at it, and said let me check upstairs, something going on. I asked him did he have a wrench to tighten the toilet seat. The toilet paper roll on wall was unreachable. I almost fell off toilet trying to get toilet paper. He looked and acted as this wasn't nothing new. He never came back. Our second night after being gone all day after Baseball game, we came back to room with thermostat saying it was 75 degrees in that room. I called to desk again. They sent a guy up, he said he was going to change out the thermostat, which he did. We got showers and got ready for bed. It was still hot. Now, my husband jumps up and very angry. He said I can't stay in this room and sleep like this another night. He told the kids to get up and get clothes on after 11:00 P.M. We are going to check out and hit the road and go home. I felt bad because we were all tired. I plea with him to let's go ahead and stay because we both were tired and exhausted to be driving all night. I called the desk and Ramona assisted to move up to another floor and said several people complaining about no air. It was cooler in the living room area but still hot in bedroom. Looked around in bedroom, 1 small vent that felt like a fan blowing. It was still HOT. I was awaken by husband at 0600 this morning to get dress to leave.. i plea with him to lThe hallways and elevator was extremely hot. Look like this is an ongoing issue at this property. They need to shut it down and do renovation and CLEAN UP. This is the worse Hilton Hotel I have ever witness this. I will be contacting Corporate Monday morning.

2026-07-26 • via Tripadvisor
D
David • solo_traveller • us
10
Overall it was the staff that made very nice
Pros:

The staff was excellent and perfect.

Cons:

The hotel rooms are in serious need of renovations.

2026-07-15 • via Nuitee
B
BRENDA • couple • us
10
Pros:

ROOM. SERVICE, FOOD.

2026-07-06 • via Nuitee
I
Iesha • couple • us
10
Overall other than that the trip was amazing
Pros:

The customer service was amazing

Cons:

The rain leaking in my room

2026-07-05 • via Nuitee
S
Stephanie • family_with_children • us
5
2026-06-16 • via Nuitee
P
Patricia • family_with_children • us
1
Horrible and Never Again.
Pros:

Was there for a celebration and came to check in and could not check in. Room was not ready until 6:08 pm . Seriously never again. The hot food I brought, was ice cold for my family

Cons:

Had my room ready
Accommodate my room stay and not with points . A night voucher for a free night

2026-05-21 • via Nuitee
A
Anthony • couple • us
1
It was a horrible! This Embassy Suite is not up to par
Pros:

Nothing!

Cons:

Hotel old, furniture dirty, and overall its out dated

2026-05-19 • via Nuitee
S
Swain • family_with_children • us
10
2026-05-19 • via Nuitee
M
Marvin • solo_traveller • us
9
The stay was nice. Big problem getting my room. Probably won't come back.
Pros:

Didn't eat breakfast at the hotel, but it looked very nice.

Cons:

Check in suppose to be between 3 and 4pm. Got there at 4pm. Sat in the lobby for an hour and 15 minutes before I got up and got mad at the poor lady at the front desk who was only doing here job.

2026-05-18 • via Nuitee
R
Robert • couple • us
10
2026-05-05 • via Nuitee
T
Tonia • extended_group • us
3
Do not recommend staying at Embassy Suites St. Louis airport location.
Pros:

Area wasn’t to bad

Cons:

Wasn’t very clean. When walking on tile floor the soles of my shoes would get stuck it was so sticky. The water pressure was non existent. There was only one elevator in service. My room had a microwave but no mini fridge. Even a motel 6 has mini fridge in the rooms. I called to let you them know I would be checking in close to midnight and when I got there at 1145 pm there was no one at the desk and it took 25 minutes before anyone came to the desk. I asked for more towels and never got them.

2026-05-04 • via Nuitee
H
Hopson • solo_traveller • us
1
Given a queen size room when I booked a king size.
Pros:

Nice clean and friendly

Cons:

The room I was given. Old outdated & not what I paid for

2026-05-01 • via Nuitee
D
Donald • solo_traveller • us
10
2026-04-26 • via Nuitee
T
tracyhG6061DR • Business • Detroit, Michigan
6
Embassy Suites STL airport
Pros:

The room I was in just missed the mark completely. Not very clean, tidy or kept up. The common areas are deceiving until you go in your room. Not what I would expect from an Embassy Suites.

2026-04-18 • via Tripadvisor