Hyatt Regency Westlake

Hotels
Hyatt Regency
8.1 (645 reviews)
880 South Westlake Boulevard , Westlake Village , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Inconsistent room features

Categories

Cleanliness
6.85
Issues noted with cleanliness in several reviews including dirty bathroom and rusted irons.
Service
8.85
Consistently mentioned as helpful and accommodating across multiple reviews.
Location
8.85
Good location with easy access to restaurants and shops.
Room Quality
7.85
Rooms were described as comfortable but some inconsistent features and underlit.
Amenities
7.85
Amenities generally well-received; however, some updates needed.
Value for Money
7.85
Good value noted, but specific complaints may affect perceived value.
Food and Beverage
8.35
Positive mentions about breakfast and overall food experience.
Overall Experience
8.35
Most reviews reflect a positive overall experience despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:42

Property Description

Luxurious Mediterranean-style Hotel
Experience a touch of Mediterranean charm just 18 miles from Malibu beaches at Hyatt Westlake Plaza. Relax by the outdoor pool and hot tub, dine at the on-site Harvest Kitchen & Bar, and enjoy modern amenities in each guest room.

Comfortable Accommodations
Unwind in air-conditioned rooms equipped with a flat-screen TV, iPod docking station, work desk, and coffee machine. Whether you're here for work or leisure, we have everything you need for a pleasant stay.

Convenient Facilities
From a 24-hour reception to a business centre and fitness facility, we cater to all your needs. Explore nearby attractions like Los Robles Greens Golf Course or take a day trip to central Los Angeles, all easily accessible from our hotel.

Book your stay at Hyatt Westlake Plaza now for a memorable and relaxing experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 84.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 144
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 645 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
A
Annette couple us
10
Interim stop for us to LA … will be back
Pros:

Clean, spacious, comfortable beds, nice showers, helpful staff

2026-07-25 via Nuitee
P
Peter solo_traveller us
9
Great location and value for Westlake, Thousand Oaks and even Camarillo
Pros:

I stayed here for two nights for a work meeting. The location is only 15min from our site in Camarillo. I've stayed most places in and around Camarillo and for approximately the same price the Hyatt Westlake is much nicer. The location is also close to a small plaza with shops, restaurants, coffee and a whole foods. All these things are important to me as I like to be able to walk to get coffee or purchase my own breakfast items (yogurt, etc.) The hotel itself is gorgeous well-laid out and spacious without having to walk too far. Parking is free and plentiful. The AC is extremely quiet and I was able to sleep with it on. (Many hotels it turns on/off and wakes me.)

Cons:

It would be nice if there was a bottle fill station. There is a water fountain. Why not a bottle fill?

2026-07-24 via Nuitee
G
GLOBALCOMMUTER Couples
6
I Give It a Meh
Pros:

I picked this for the location as the event was at two venues and this was closest. The bed was very comfortable, the bedding very nice. The shower head? Awesome!! They roomed us in a quiet area as requested, room was ready on early arrival, check in was very amiable. While everything is lovely and restful and with amenities. I would suggest they could do some updating in the rooms and need to analyze their room maintenance and cleaning. One of the night tables with usb and power sockets was totally NOT working. The clock had a thin wire (antenna) and a male connection for power but no power connection just hanging from it. No clock, no charging - had to charge on the other side of the room. And somehow, it's beyond me, housekeeping never noticed or had it repaired. And with the drive for customers to do all the work, their requirement to use my phone to connect to the hotel and services really is upsetting since they are using apps to do their work and what the guests get is a bunch of Temu ads and other bs. No printed materials at all in the room. Ordering room service was a nightmare as there are no descriptions of what you are ordering and there is no confirmation of the order, one can only hope that the app sent it to the hotel who sent it to the kitchen. And now I have to go block a bunch of ads. This is not a perk for the guests it is a way for the hotel to eliminate jobs, basically selling my information to these apps, and the personal touch. They want you to check in and check out and use the services at the hotel without ever getting a human being involved or developing any comradery as guests should be shown. I think weddings are their money maker. I won't say wave off, I'll just say temper expectations.

2026-07-13 via Tripadvisor
M
Martin family_with_children us
10
2026-07-12 via Nuitee
M
masonm667 NONE Atlanta, Georgia
10
Great Stay with great views and friendly service
Pros:

Had a great weekend stay here while in town for a wedding. Check-in was a breeze with friendly service, the room was very spacious and well appointed. Having the time on the bathroom mirror is a great feature. I needed to press my suit and the front desk lent me a steamer to use, which was a lifesaver. Overall I had a great stay and would recommend, and if I’m in the area again I would choose this hotel for my stay

2026-07-10 via Tripadvisor
4
423NEVO Couples Newport Beach, California
6
Be Aware of the "complimentary" water in your room!
Pros:

Hotel is clean but quite dated. Many dogs in the hotel. Watch out for the "complimentary" bottles of water in your room. You need to be of the highest 2 categories of the Hyatt Loyalty program in order not be charged for the water - $3.50/bottle.

2026-07-02 via Tripadvisor
T
tinapM5798MK Family Sacramento, California
10
In the area for a wedding.
Pros:

My family and I recently enjoyed a wonderful 2 night get away at the Hyatt Regency Westlake and it exceeded our expectations in everyway. At check-in, Alex at the front desk greeted us with genuine warmth and efficiency, making us feel instantly welcome. Evenings at the bar along with breakfast meals were equally delightful thanks to bartender Dave. Friendly conversation and impeccable service turned simple visits into highlights of our trip. One last shout out to bellman Parker who was always there to help and at the ready when needed. Every team member was professional, proactive and caring, going out of their way to ensure we felt valued. Thank you Westlake Hyatt Regency. Tina Padilla

2026-06-30 via Tripadvisor
K
kb12342017 Couples Seattle, Washington
6
Housekeeping needs help
Pros:

The rooms are nice and spacious. The restaurant serves really good breakfast and the servers are friendly. Housekeeping at this hotel needs a serious boost, though. The first morning here I came out of my room and ran into a maid who says,”do you need housekeeping or not really?” I said I just need new towels. She just shrugged. Later I came back and she had not entered the room to leave towels. Twice while walking the hallways I saw the housekeeping carts in the hallways with the piles of clean sheets and towels. On top of the clean laundry were heaps of dirty sheets and towels from rooms being cleaned. Disgusting. That makes me not want to return to any Hyatt.

2026-06-30 via Tripadvisor
O
Olesya solo_traveller de
10
Pros:

Ein schönes modernes Hotel. Preis -Leistungsverhältnis war top. Eine ruhige Lage.

2026-06-21 via Nuitee
R
Rachel family_with_children us
10
Lovely location in the heart of Westlake, clean and pretty lobby, nice pool and bar.
Pros:

The hotel is pretty and kept very clean.

2026-06-16 via Nuitee
1
1ruthlex NONE Fort Myers Beach, Florida
2
Safety Issues/Disappointed
Pros:

Fire alarm went off in our room (first night), they couldn't fix it so they pulled it off the wall, NO fire alarm in our room the entire stay. (Black) Mold on ceiling. Asked for another room, None available. NO follow up from staff the balance of our stay!

2026-06-08 via Tripadvisor
H
Hatem couple sa
10
2026-05-27 via Nuitee
R
Richard couple us
10
We had a good experience
Pros:

Clean and Easy. Short trip overnight for us.

Cons:

asked for early check in and clerk said not done cleaning at 1 pm. I said not even 1 room. She said she had none. Left my mobile number and got a call 15 minutes later one was ready. hmmmmm.

2026-05-26 via Nuitee
S
stephensI1353YH NONE
8
1st Time in California
Pros:

Overall, I had a very pleasant stay. The room was comfortable and spacious. The property is very well kept. Breakfast was Delicious. I had the French Toast.

2026-05-22 via Tripadvisor
R
Ron solo_traveller us
9
2026-05-21 via Nuitee
E
Escape57566837169 NONE San Jose, California
2
Terrible
Pros:

Worst experience I had. The room was next to an loading an unloading zone and they were making noises all through the night. Ran out of hot water while taking a shower in the afternoon. Terrible lounge and drink bar... Carpets were a trip hazard.. No kettles in the rooms and had to go get water downstairs from a water dispenser. no cups in the room... very disappointing. will never stay here.

2026-05-18 via Tripadvisor
B
busitrvlr214 Business United States
10
Clean!
Pros:

The room was spacious and extremely clean! I found all team members to be friendly and helpful. Food and beverage options were gobetter than average. I would definitely stay here again.

2026-05-17 via Tripadvisor
C
Connector59969216462 Family
10
Crushed it loved it
Pros:

Overall nice hotel with ok selection of breakfasts. The buffet only on weekends was my fave.
One thing about America is that there afe hidden costs everywhere and the hotel isn't shy of this in anyway.
cleanliness.. hmm the maids only make your bed not change your sheets eveyday .. or even a week. You have to tell them too.
I'm not going to be picky because honestly its fairly well maintained in a quiet area but within walking distance from a few supermarkets, shops including food. Balcony is a little landing but still outside space was good to stand in. Delivery of Cali.. plus food and ubers easy to locate. 100$ taken from my account and not refunded with no update or recognition of our stay. Extra $25 taken with NO exclamation. Just swiped from my card which was debit.
Hector in the harvest resturant was the BEST server and so calm and helpful. Reception staff great too. Friendly alert at all times.
We felt cared for. Pool area decent size with shallow safe jacuzzi kids can give in. I'd definitely pick here again if budget wasn't an issue. Loved every moment of staying here. Things could be better (why was landing not hoovered EVERYDAY) cocroach put us off a bit. But once cleaned reassured. It gave real hyatt vibes from staff and food, but not hyatt astetics. Could be a california style thing but a bit of modernisation should give it the extra push to match its staff sharpness. They were very on point and beautiful. Thankyou Hyatt Regency Westlake

2026-05-17 via Tripadvisor
C
catherinetZ9001GO NONE East Providence, Rhode Island
8
Nice hotel
Pros:

Very nice hotel. Bathrooms outdated but clean. Staff in bar and dining room very good. Easy check in and out. Pool and hot tub were nice. Not a lot of seating around pool

2026-05-15 via Tripadvisor
G
Gavin solo_traveller gb
8
Really quite ok, great staff.
Pros:

Great staff in the breakfast restaurant and at the bar. Very helpful with allergies.

Cons:

A little overpriced compared to the other hotels in the area. I made a mistake and for the price I could have stayed at a better hotel.

2026-05-10 via Nuitee