Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Charming decor
Friendly staff
Great location
Relaxing experience
Cons:
Dusty rooms
Mediocre breakfast
Lumpy beds

Categories

Cleanliness
7.88
Room was dusty and potential cleanliness issues noted.
Service
9.35
Staff was very nice; attentive and accommodating.
Location
9.39
Great central location with easy access to attractions.
Room Quality
8.34
Decor is charming but linens and mattresses could be improved.
Amenities
8.87
Good amenities like 24/7 coffee and tea, but breakfast could be better.
Value for Money
8.83
Good value for a charming hotel, though pricier than some options.
Food and Beverage
8.38
Breakfast offerings were mediocre but the cookies in the afternoon were appreciated.
Overall Experience
9.35
Overall a charming and enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Historic Victorian Boutique Hotel Near Union Square

Luxurious Rooms with Unique Decor

Indulge in the charm of individually decorated rooms featuring 42-inch flat-screen TVs and floor-to-ceiling windows. Relax in style with English and American antiques, luxurious bathrooms, and select rooms offering wood-burning fireplaces.

Delicious Breakfast and Afternoon Treats

Start your day with a delightful continental breakfast, and unwind in the afternoon with tea, sherry, and fresh baked biscuits. The hotel offers a cozy ambiance with its thoughtful culinary offerings.

Concierge Services and Convenient Location

Take advantage of 24-hour concierge services and a complimentary morning town car service to explore San Francisco. With nearby attractions like the Asian Art Museum and easy access to transportation, the Queen Anne Hotel is the perfect choice for your stay.

Book now to experience the elegance and convenience of Queen Anne Hotel.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.

Please note: For non-refundable or pre-paid reservations: Guest must have credit card charged by hotel to check into the hotel. Should the guest name not match the credit card holder, a credit card authorization form with the card holder's ID is required in order to check in. Please inquire with hotel for a credit card authorization form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.8
Based on 767 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
D
Don extended_group us
10
Pros:

Location, breakfast

2026-07-25 via Nuitee
A
Amber extended_group us
10
We had a great time- I would definitely stay again!
Pros:

Super beautiful old building with lots of attention to detail! The beds were cozy and the free breakfast and afternoon tea/cookies was such a lovely bonus!

Cons:

Only thing we noticed was that the tv didn’t get most channels.

2026-07-24 via Nuitee
T
Tatiana family_with_children us
8
Hotel was very cute with a lot of history. Breakfast was a warm breakfast including waffles and pastries . Staff was fri
Pros:

Staff was very friendly and breakfast was really good. All spaces were clean including bedrooms and bathroom

Cons:

Location was a little hard to get to. Room was really warm (I don’t think ac worked or if the room even had one ) and there was no screen on windows which made me feel uneasy

2026-07-24 via Nuitee
S
Susanna solo_traveller at
7
Schön und pompös, aber etwas veraltet
Pros:

Sehr schöne Ausstattung, gute Lage, freundliches und hilfsbereites Personal

Cons:

Das Hotel wirkt an sich gut gepflegt, dadurch, dass die Einrichtung so alt ist, macht sich aber ein etwas „alter“ Geruch im Haus breit.

2026-07-23 via Nuitee
D
Daniela couple pa
9
Pros:

Everything was good, location and the victorian decoration and ambiance are really special. Breakfast was good!

Cons:

a little bit of noise from our neighbours

2026-07-23 via Nuitee
J
Jorge solo_traveller us
10
Loved it!
2026-07-22 via Nuitee
G
Gregory couple us
9
Pros:

Lovely sitting / living room downstairs. There are fireplaces and comfortable chairs and sherry hour at 4pm.

2026-07-21 via Nuitee
P
Patricia solo_traveller us
7
2026-07-21 via Nuitee
S
Susan solo_traveller us
5
Not like the past stays at the Queen
Pros:

Close to lots of restaurants and shopping, beautiful area, public transportation very accessible.

Cons:

No USB access, outlets were dated and lots of extension cords and wires everywhere. Dust bunnies behind bed and night stands, very worn and dirty carpet, cracked bathroom sink, windows rattled a lot if opened. Old school coffee pot and bed was a bit lumpy.

2026-07-19 via Nuitee
H
Hossam couple us
8
2026-07-18 via Nuitee
M
Maria couple us
10
2026-07-14 via Nuitee
M
Manú solo_traveller co
8
Maravilloso, un viaje en el tiempo
Pros:

Todo el estilo del hotel, decoración, me pareció formidable.
La atención, muy buena.
La decoración increíble.
La habitación, divina, es como viajar en el tiempo.
Volveré

Cons:

Todo respecto al hotel me pareció espectacular, salvo el desayuno. Que porquería.
Café saliendo de máquinas de coca cola con sabor a dentista.
Solo te dan huevos duros (no hay huevos revueltos, ni estrellados, ni nada por el estilo).
Yo, que no como carne, solo quedé comiendo huevos duros.
De las frutas, plátanos sin madurar. Tanto amor tiene el hotel, y el desayuno....
En cuanto a los panes dulces está rico.
Pero realmente deberían hablar con el hotel para que le pongan un poco de amor al breakfast.
Un hotel victoriano, con un desayuno que parece el 7 eleven, da mucha tristeza, porque la experiencia, quitando eso, es de un hotel espectacular.
Aún regresaré al hotel, sabiendo que tengo que desayunar fuera, pero no estaría nada mal que mejoren esa parte.

2026-07-14 via Nuitee
J
Jennifer extended_group us
9
We had a lovely stay and the staff was excellent
Pros:

Love the ambiance of the property.

Cons:

The beds were a little mushy

2026-07-11 via Nuitee
G
George solo_traveller us
10
I had a nice time at Queen Anne. Beautiful decor and centrally located.
Pros:

I didn't have breakfast. The location was perfect! I was able to walk to the Juneteenth Festival. After the festival I was able to walk with my friends to a restaurant for a birthday celebration!! Afterwards we were able to walk back to the hotel.

Cons:

N/A

2026-07-11 via Nuitee
B
Belisse family_with_children us
10
We very much enjoyed our stay at this visually appealing hotel.
Pros:

The breakfast was good. The lounging area downstairs was amazing with the old furniture, books, and art. The staff were exceptionally friendly and accommodating to our needs.

2026-07-07 via Nuitee
O
Oscar couple us
9
I left a message we were celebrating our 32nd anniversary - no one made a comment. Wife was bummed.
Pros:

Breakfast was very nice. Enough variety to make a complete breakfast

Cons:

My mattress was much too soft. I’m pretty sure my memory foam mattress had lost its memory a while ago.

2026-07-06 via Nuitee
A
adalberto couple it
8
Pros:

Molto carino, zona ok

2026-07-05 via Nuitee
A
Anne solo_traveller us
9
Pros:

I’d forgotten how beautiful the hotel was. The attention to detail both in the rooms and in the public areas is remarkable.

Cons:

I think you should remove the clause on your website about the Afternoon Tea as it is not provided. Bought cookies do not an Afternoon Tea make and you can’t have Tea without boiling water.
I would suggest that you simply offer tea and sherry service in your lobby daily (as long as you boil the water).

2026-07-05 via Nuitee
F
Frédéric extended_group ch
9
2026-07-04 via Nuitee
R
Raymond solo_traveller us
9
Cozy, well preserved and maintained Victorian.
Pros:

Charming, well maintained, good location.

Cons:

Bathroom fixtures like the sink, fan, shower head, lighting could use an update.

2026-07-01 via Nuitee