Courtyard by Marriott Toronto Downtown

Hotels
•
Courtyard by Marriott
8 (1764 reviews)
475 Yonge Street , Toronto , CA
+1 416-924-0611

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location (downtown, near metro)
Very helpful and friendly staff (housekeeping, valet, reception)
Some rooms are large, comfortable and clean
Good/better-than-expected breakfast for several guests
Convenient central location for exploring the city
Occasional extras noted (balcony, early check-in accommodated)
Cons:
Property is dated/old in style and condition
Inconsistent cleanliness; reports of peeling ceilings and not-clean rooms
Perceived poor value for money; many found it too expensive
Breakfast/prepaid breakfast confusion and limited variety for some
Charges/deposit issues (double charging, unexpected CAD 100 deposit)
Limited/no certain amenities (no handheld shower, basic facilities)

Categories

Cleanliness
6.5
Mixed reports: several guests explicitly complained about rooms being not clean, peeling bathroom ceiling and dated/old condition; a few reviews noted very clean rooms, but overall cleanliness is inconsistent.
Service
10
Strongly positive overall: many mentions of very helpful, friendly and accommodating staff (early check-in, attentive housekeeping, valet). A small number of negative staff comments were noted but outweighed by numerous praise entries.
Location
9.5
Consistently praised: frequently described as very well located / downtown / close to metro; location is a clear strength throughout the reviews.
Room Quality
7.5
Mixed: some guests reported large, clean, comfortable rooms while others described old-style furniture, small or outdated rooms; generally acceptable but somewhat dated for the price.
Amenities
7
Basic offering: amenities are minimal or standard for the property tier (no handheld shower reported, some expectations unmet, wristband policy noted); functional but limited.
Value for Money
6.5
Several complaints about price vs. quality: guests felt the hotel was too expensive for an older/basic property, with issues like double charges, deposits and prepaid breakfast confusion lowering perceived value.
Food and Beverage
9
Mixed but generally positive for some: some guests praised the breakfast as good/delicious while others cited limited variety, prepaid confusion and poor handling for dietary needs; overall many found it satisfactory.
Overall Experience
8
Overall mixed-to-positive: strong location and service lift the experience, while dated rooms, cleanliness inconsistencies and value concerns temper the stay, resulting in an overall rating matching the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Rooms with Free WiFi - Enjoy spacious rooms equipped with a flat-screen TV, tea/coffee facilities, and free WiFi. Relax in a comfortable seating area and catch up on work at the convenient work desk.

Dining at The Bistro - Indulge in a variety of snacks, a la carte options, Starbucks coffee, and drinks at The Bistro. Whether you need a quick bite or a relaxing drink, the full cocktail bar has you covered.

Convenient Amenities - Stay fit with complimentary access to the 24-hour gym, stay productive at the business center, and unwind at the lobby library. Explore top attractions like the CN Tower and Art Gallery of Ontario just a short distance away.

Book your stay at Courtyard by Marriott Toronto Downtown for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8
Based on 1764 reviews
Cleanliness: 6.5
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8
A
Anthony • solo_traveller • bb
8
The stay was fine
Pros:

Facilities were working and no issues

Cons:

Nothing to mention

2026-10-17 • via Nuitee
T
Teresa • family_with_children • uy
8
Muy buena
Pros:

El personal la ubicación

2026-10-13 • via Nuitee
L
Liliya • couple • ru
8
Pros:

Location

Cons:

Old and not clean

2026-10-13 • via Nuitee
J
Josielle • extended_group • mt
10
Great
Pros:

Location

Cons:

None

2026-10-13 • via Nuitee
M
MASAKI • family_with_children • us
8
Pros:

朝食のスタッフさんが素晴らしかった。
ロケーションも素晴らしいです

2026-10-11 • via Nuitee
O
Odile • couple • fr
8
2026-10-11 • via Nuitee
Y
Yi Chih • extended_group • tw
10
2026-10-08 • via Nuitee
M
Milimo • family_with_children • zm
8
Pros:

Location

2026-10-08 • via Nuitee
S
Santiago • solo_traveller • co
10
2026-09-17 • via Nuitee
Z
Zakia Sultana • extended_group • bd
6
Very very below average. Disappointing for so much money: not recommended
Pros:

The breakfast was good

Cons:

The staff was not good and the property is very old and not clean enough.
The hotel was very old fashioned and small.
The charge was way too much for this kind of a property

2026-09-16 • via Nuitee
G
Guido • solo_traveller • it
6
Pros:

Considering the price I paid, I would have expected a better room and some amenities.
Old style furniture and very basic.

2026-09-15 • via Nuitee
N
Nathalie Alexandra • extended_group • do
10
Áreas limpias y buena atención
Pros:

Si

2026-09-14 • via Nuitee
Y
YU-CHE • extended_group • tw
10
2026-09-14 • via Nuitee
B
Braydendurfey • extended_group • ca
10
2026-09-14 • via Nuitee
O
Olga • solo_traveller • md
7
Old Hotel, only placement matters. Too expensive only for its name.
Pros:

That is downtown.

Cons:

The stay involved several frustrating issues:

* They tried to charge me twice, even though I had already booked and paid through Booking.com.
* No room was available for early check-in despite my request. This happens, so it wasn’t a major issue.
* They also overlooked my prepaid breakfast and initially tried to charge me for it again. Eventually, they provided vouchers for the existing café, but it wasn’t a traditional buffet, coffee wasn’t included, and the actual buffet area was behind closed doors. So what exactly did I pay for?
* They required a CAD 100 deposit for a one-night stay, despite already having my card details. I disliked this practice, especially because I wasn’t informed about it beforehand.
* The bathroom ceiling was peeling and coming apart.
* There was no handheld showerhead, only a fixed one, which was inconvenient, especially for women.

2026-09-13 • via Nuitee
T
Tomas Felipe • family_with_children • br
8
2026-09-11 • via Nuitee
R
ROSA maria • couple • es
8
Gran hotel
Pros:

Situació perfecte. Balcó com a extra genial

Cons:

No poder agafar l’esmorzar jo mateixa. Et fan uns estandars molt americans excesius

2026-09-10 • via Nuitee
V
Vinícius • family_with_children • us
9
Pros:

Location and nice room

Cons:

Price

2026-09-08 • via Nuitee
M
Matteo • family_with_children • it
9
2026-09-08 • via Nuitee
K
Kandarp • solo_traveller • th
8
Great location and value
Pros:

Location. North Wing.

Cons:

Breakfast area for Bonvoy members. Always full. Needs expansion

2026-09-07 • via Nuitee