Basel Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.7 (632 reviews)
Messeplatz 25 , Basel , ch
+41 61 551 70 70

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty bed sheets
Empty minibar

Categories

Cleanliness
7.86
Comments on a dirty bedsheet and a non-refillable minibar suggest issues with cleanliness.
Service
9.33
Staff friendliness is highlighted, although there are concerns about their fatigue managing demands.
Location
9.37
Described as great, with central access and proximity to the congress center.
Room Quality
8.32
Rooms are tidy but carry an industrial vibe, with some signs of wear.
Amenities
8.55
Amenities like coffee machines and room upgrades were appreciated, despite some issues.
Value for Money
8.31
Some comments suggest high costs relative to the experience, but positive aspects balance it.
Food and Beverage
8.86
Breakfast is noted as being great, contributing positively to the overall experience.
Overall Experience
9.03
Overall sentiment is positive, although some experiences did not meet expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:36

Property Description

Luxurious Rooms and Suites
Indulge in comfort with air-conditioning, LCD satellite TV, and tea/coffee facilities in all our spacious rooms and suites.

Delectable Dining Options
Savor a delightful daily breakfast and relish a variety of steaks, fresh fish, and vegetarian dishes at the HERITAGE restaurant.

Convenient Location and Transportation
Located just minutes away from the airport, train station, and musical theatre, our hotel offers a complimentary transport ticket for hassle-free city exploration.

Experience luxury, culinary delights, and convenience all in one place. Book your stay now!

Important information:

The BaselCard is available at this establishment and guarantees several benefits, including free travel on public transportation and discounts on various cultural and leisure activities.
Guests receive a BaselCard upon check in. The guest card includes complimentary use of public transport within Basel city and surroundings (zone 10, 11, 13, 14 & 15, including EuroAirport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train station to the hotel on the day of your arrival is free of charge by presenting your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 632 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.03
5
526huongt • Business • San Francisco, California
10
Impeccable service- 6 stars out of 5
Pros:

I cannot even put better words to describe the service in this hotel. It’s literally impeccable. Everytime I requested sth, it literally showed up at my front door in 1 min (not even joking). The room was well cleaned and the bed was super comfy (I knew it was a good bed since I didn’t even need 6 hours of sleep and still felt amazing the next morning).

On my reservation, it was a default booking for two people (by mistake) and they even thought ahead and prepared a sofa bed to me in advance. The waiter/waitress always looked around attentively to see if any guests needed anything for the breakfast.

This hotel is literally my go to in Basel. While it’s not Les Trois Rois, I actually appreciated the large room space I had in this hotel much much more than the heated bathroom floor in Les Trois Rois 😂😂.

2026-07-25 • via Tripadvisor
F
fB5178FO • Family • San Diego, California
8
Great location for Art Basel, but overall just an okay stay
Pros:

The biggest advantage of the Basel Marriott Hotel is its location. It's directly next to Messe Basel, the convention center that hosts Art Basel, making it an incredibly convenient place to stay if you're attending the fair. It's also easy to walk into the Old Town and explore the rest of Basel from the hotel.

Overall, the hotel was comfortable and met our needs. The room was clean, and I appreciated the exterior blackout blinds, which made it easy to get a good night's sleep. My room, however, had a slanted ceiling that made it feel a bit like an attic, and despite being on an upper floor, there wasn't much of a view.

One nice perk was the M Club lounge, which offered water, snacks, and light bites throughout the day. It was a convenient place to stop in between outings.

The biggest disappointment involved the laundry service. I sent out a brand-new blouse that I'd only worn once to have a stain removed, and it came back with damaged fabric. The hotel waived the cleaning fee, which I appreciated, but they didn't offer to reimburse me for the damaged blouse.

One other thing to note is that parking isn't on-site. If you're renting a car, the parking is several blocks away, which was a bit inconvenient.

Overall, this was a perfectly fine stay. The location is excellent, especially for Art Basel, but given the very high room rates during the fair, I expected a bit more.

2026-07-25 • via Tripadvisor
U
Ulrich • solo_traveller • ch
9
2026-07-25 • via Nuitee
J
Jeannette • couple • ch
6
Ok aber kein 2tes mal
Pros:

Das Zimmer war geräumig, das Bett sehr bequem.

Cons:

Beim Check-in fühlten wir uns als Schweizer eher deplatziert- die Begrüssung in Englisch, einFormular zur Unterschrift in Englisch. Auf die Frage nach einer Gästekarte: ein fragender Blick. Das Frühstück: kein dunkles Brot. Gipfel nicht geniessbar, fettig und brösmelig. Lachs wie ein Fladen hingelegt. Einfach lieblos. Kompliziert mit dem Tee und dem Kaffee: keine Selbstbedienung.

2026-07-24 • via Nuitee
R
René • couple • ch
8
Kommen wieder.
Pros:

Freundliche Bedienung sehr gutes Frühstücksbuffet. Sehr sauberes Restaurant.

Cons:

Alles OK beim nächsten Aufenthalt ev. Zimmer nicht auf der Strassenseite

2026-07-24 • via Nuitee
A
Alexander • solo_traveller • ch
7
Lage top. Frühstück Flop.
Pros:

Die Lage ist top? Das Hotel ist fünf Gehminuten vom Messe Parkhaus und zehn zur Altstadt entfernt.

Cons:

Beim Check-in können sich Gäste, die sich als sehr wichtig sehen, rücksichtslos vordrängeln und werden vom Personal zuvorkommend behandelt. Das Frühstück Buffet entspricht nicht dieser Hotelkette. Die Qualität ist gerade mal Durchschnitt und die Speisen werden als Haufen dargeboten. Normalerweise ist das Frühstück bei der Marriott Kette immer top. Deshalb sind wir bereit, dafür mehr zu bezahlen. Basel scheint die einzige negative Ausnahme zu sein.

2026-07-23 • via Nuitee
E
Edith • couple • ch
9
gut zentral optimal
2026-07-23 • via Nuitee
M
Manfred • couple • ch
10
2026-07-23 • via Nuitee
C
Corinne • couple • ch
9
2026-07-22 • via Nuitee
R
Roland • couple • ch
7
2026-07-22 • via Nuitee
D
Dr Laszlo Sugar • solo_traveller • hu
7
2026-07-21 • via Nuitee
R
Roman • couple • ch
7
Cons:

Ich hatte ein Zimmer in der obersten Etage gewünscht, dies hat leider nicht geklappt.

2026-07-20 • via Nuitee
Y
Yvonne • extended_group • ch
9
Top Hotel in unmittelbarer Nähe der Messe
Pros:

Freundlicher Empfang, schöne Zimmer und ausgezeichnetes Frühstücksbuffet

Cons:

Nichts

2026-07-20 • via Nuitee
C
Christian • couple • ch
9
Bar war geschlossen!!
Pros:

Zentral gelegen.
Rezeption freundlich und speditiv

Cons:

Dass die Bar um 23.45 Uhr bereits geschlossen war, obwohl am Aushang die Öffnungszeit für Samstag auf Sonntag Nacht bis 1.00 Uhr vermerkt war und wir nicht die einzigen waren nach dem Basel Tattio die nicht mehr bedient wurden.
Schade für das gute Hotel

2026-07-20 • via Nuitee
W
Weder • solo_traveller • ch
9
Alles wunderbar geklappt, kann man empfehlen
Pros:

Zentral gelegen

2026-07-20 • via Nuitee
S
Sibylle • couple • ch
8
2026-07-20 • via Nuitee
L
Louie • couple • ch
9
2026-07-20 • via Nuitee
V
Vito • couple • de
8
Tolles Hotel in günstiger Lage
Pros:

Lage war perfekt, wir waren innerhalb 15 Minuten zu Fuß in der Altstadt !
Zimmer waren toll, Betten waren gut

Cons:

Die Bar hatte am Samstag Abend um 24:00 Uhr geschlossen. Auf den Schildern stand überall, dass die Bar bis 1:00 Uhr geöffnet ist. Als wir mit 6 Mann um 10 Minuten nach 24:00 Uhr noch ein paar Bier trinken wollten, war niemand mehr da.
Das ist für so ein Hotel ein absolutes NO GO !!!
Klimaanlage in den Zimmern war zu kalt eingestellt !
Kein eigenes Parkhaus oder Parkmöglichkeiten!!

2026-07-20 • via Nuitee
G
Guido • extended_group • ch
10
2026-07-20 • via Nuitee
T
Tiziano • couple • ch
10
2026-07-20 • via Nuitee