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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Kid-friendly buffet
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Wine/champagne
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Pet bowls
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Rooms and Suites
Indulge in comfort with air-conditioning, LCD satellite TV, and tea/coffee facilities in all our spacious rooms and suites.
Delectable Dining Options
Savor a delightful daily breakfast and relish a variety of steaks, fresh fish, and vegetarian dishes at the HERITAGE restaurant.
Convenient Location and Transportation
Located just minutes away from the airport, train station, and musical theatre, our hotel offers a complimentary transport ticket for hassle-free city exploration.
Experience luxury, culinary delights, and convenience all in one place. Book your stay now!
The BaselCard is available at this establishment and guarantees several benefits, including free travel on public transportation and discounts on various cultural and leisure activities.
Guests receive a BaselCard upon check in. The guest card includes complimentary use of public transport within Basel city and surroundings (zone 10, 11, 13, 14 & 15, including EuroAirport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train station to the hotel on the day of your arrival is free of charge by presenting your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
We had an exam in Messe Basel and I needed full focus. The Marriott was the perfect choice. Great staff, quiet rooms, and a very good AC given the current heat wave.
Regulating the shower temperature was a little bit fiddly. (I just write a minor point, the hotel is good).
I had an outstanding stay at the Basel Marriott Hotel. From the moment I arrived, the reception team made me feel genuinely welcome with their warm, professional, and efficient service.
A special thank you goes to the M Club Lounge team. Their hospitality, friendliness, and attentiveness were truly exceptional and made every visit to the lounge a pleasure.
The housekeeping team also deserves recognition for maintaining the room to the highest standards. Everything was spotless, well organized, and consistently impeccable throughout my stay.
Thank you to the entire team for delivering such an excellent guest experience. I highly recommend this hotel and look forward to returning.
This hotel was a fine base for a few days in Basel. However, we were quite disappointed by a few things.
I had contacted the hotel months in advance to request connecting rooms, and then confirmed our request again a couple of days in advance. While I understood that the hotel did not guarantee connecting rooms, I had assumed they would make some effort to reserve them for us if available. However, when we checked in, they did not seem to be aware of the request, and it was clear that no attempt had been made to assign us connecting rooms.
Also, the wifi was almost unusable, which was quite surprising for a business hotel.
I cannot even put better words to describe the service in this hotel. It’s literally impeccable. Everytime I requested sth, it literally showed up at my front door in 1 min (not even joking). The room was well cleaned and the bed was super comfy (I knew it was a good bed since I didn’t even need 6 hours of sleep and still felt amazing the next morning).
On my reservation, it was a default booking for two people (by mistake) and they even thought ahead and prepared a sofa bed to me in advance. The waiter/waitress always looked around attentively to see if any guests needed anything for the breakfast.
This hotel is literally my go to in Basel. While it’s not Les Trois Rois, I actually appreciated the large room space I had in this hotel much much more than the heated bathroom floor in Les Trois Rois 😂😂.
The biggest advantage of the Basel Marriott Hotel is its location. It's directly next to Messe Basel, the convention center that hosts Art Basel, making it an incredibly convenient place to stay if you're attending the fair. It's also easy to walk into the Old Town and explore the rest of Basel from the hotel.
Overall, the hotel was comfortable and met our needs. The room was clean, and I appreciated the exterior blackout blinds, which made it easy to get a good night's sleep. My room, however, had a slanted ceiling that made it feel a bit like an attic, and despite being on an upper floor, there wasn't much of a view.
One nice perk was the M Club lounge, which offered water, snacks, and light bites throughout the day. It was a convenient place to stop in between outings.
The biggest disappointment involved the laundry service. I sent out a brand-new blouse that I'd only worn once to have a stain removed, and it came back with damaged fabric. The hotel waived the cleaning fee, which I appreciated, but they didn't offer to reimburse me for the damaged blouse.
One other thing to note is that parking isn't on-site. If you're renting a car, the parking is several blocks away, which was a bit inconvenient.
Overall, this was a perfectly fine stay. The location is excellent, especially for Art Basel, but given the very high room rates during the fair, I expected a bit more.
Freundliche Bedienung sehr gutes Frühstücksbuffet. Sehr sauberes Restaurant.
Alles OK beim nächsten Aufenthalt ev. Zimmer nicht auf der Strassenseite
Das Zimmer war geräumig, das Bett sehr bequem.
Beim Check-in fühlten wir uns als Schweizer eher deplatziert- die Begrüssung in Englisch, einFormular zur Unterschrift in Englisch. Auf die Frage nach einer Gästekarte: ein fragender Blick. Das Frühstück: kein dunkles Brot. Gipfel nicht geniessbar, fettig und brösmelig. Lachs wie ein Fladen hingelegt. Einfach lieblos. Kompliziert mit dem Tee und dem Kaffee: keine Selbstbedienung.
Die Lage ist top? Das Hotel ist fünf Gehminuten vom Messe Parkhaus und zehn zur Altstadt entfernt.
Beim Check-in können sich Gäste, die sich als sehr wichtig sehen, rücksichtslos vordrängeln und werden vom Personal zuvorkommend behandelt. Das Frühstück Buffet entspricht nicht dieser Hotelkette. Die Qualität ist gerade mal Durchschnitt und die Speisen werden als Haufen dargeboten. Normalerweise ist das Frühstück bei der Marriott Kette immer top. Deshalb sind wir bereit, dafür mehr zu bezahlen. Basel scheint die einzige negative Ausnahme zu sein.
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