Marriott Tuxtla Gutierrez Hotel

Hotels
•
Marriott Hotels & Resorts
8.5 (414 reviews)
Boulevard Dr Belisario Dominguez No. 1195 Col. Santa Elena , Tuxtla Gutiérrez , mx
+52 961 617 7777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness of common areas
Good location
Friendly staff
Cons:
Cleanliness issues in rooms
Outdated room facilities
Noise from nearby bar
Limited menu options

Categories

Cleanliness
7.46
Some reviews indicated cleanliness issues, including reused toilet paper and dated facilities.
Service
9.93
Overall positive feedback on service, with staff being attentive and helpful.
Location
8.47
Good location, but some mentioned it being somewhat far from the center.
Room Quality
7.92
Mixed feedback; some enjoyed the comfort while others found furniture outdated.
Amenities
8.45
Amenities were generally well-received, but some facilities need modernization.
Value for Money
8.91
Prices were considered fair for the service provided.
Food and Beverage
8.46
Breakfast was positively rated, but menu quality and items were critiqued.
Overall Experience
8.43
Generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:48

Property Description

Luxurious Facilities and Outdoor Pool
Marriott Tuxtla Gutierrez boasts luxury facilities and an inviting outdoor pool, ensuring a relaxing and indulgent stay for guests.

Elegant Rooms with Modern Amenities
The contemporary-styled rooms at the hotel offer high-quality bed linens and a range of modern amenities, including a work desk, high-speed internet, and a minibar, providing guests with a comfortable and convenient space to unwind.

Gastronomic Delights and Scenic Views
Indulge in the brilliance of the hotel's gastronomy at the on-site restaurant, serving delectable international cuisine with stunning views through its large windows. Afterward, unwind at the bar with a refreshing drink or snack, adding a touch of culinary delight to your stay.

Experience luxury, comfort, and culinary excellence at Marriott Tuxtla Gutierrez. Book your stay now to explore the wonders of Chiapas effortlessly.

Important information:

Please note that breakfast services are not included for any additional children staying in the room. The breakfast for children is charged separately per child, per day, and can be payed directly at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

8.5
Based on 414 reviews
Cleanliness: 7.46
Service: 9.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.43
R
Roberto • solo_traveller • it
6
2026-08-13 • via Nuitee
M
Morales Resendiz • family_with_children • mx
7
Good for business only
Pros:

The pool

Cons:

Beyond filthy carpets. Rude staff in the front desk

2026-08-09 • via Nuitee
N
Nancy Miriam • solo_traveller • mx
10
Pros:

La accesibilidad para extensión de salida. El costo es accesible y mis hijos terminaron de disfrutar el día.

Cons:

Ha disminuido la calidad del salón de lounge. Refieren que por cambio de compañía en los alimentos ojalá y resuelvan ese punto. De ahí nada más que comentar.

2026-08-05 • via Nuitee
I
Ivan • family_with_children • mx
10
EXCELENTE.-DISFRUTE LA ESTANCIA, LUGAR AMBIENTE.
Pros:

DESAYUNO: EXCELENTE

Cons:

COMO OBSERVACION.....LA HABITACION DE MIS ABUELOS POR SER MAYORES DE EDAD, LA TINA SI ES PELIGROSO AL SER RESBALOSO,
SE OCUPA QUE LE PONGAN UN TAPETE ANTIDERRAPANTE..

2026-08-04 • via Nuitee
L
Luis Roberto • family_with_children • mx
7
Pros:

Comida, gimnasio, ubicación, personal. Camas y almohadas confortables

Cons:

La limpieza de los cuartos. Al ser cuartos con alfombra, tiende a absorver humedad haciendo que los cuartos tengan olor desagradable.

2026-08-03 • via Nuitee
G
Guillermo Medina 67 • solo_traveller • mx
9
Pros:

Service

Cons:

It was ok

2026-08-03 • via Nuitee
S
Sigal.Cervera.f • solo_traveller • mx
6
2026-07-25 • via Nuitee
H
Hermila • solo_traveller • mx
10
Excelencia
Pros:

Todo excelente

2026-07-23 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

La atencion

Cons:

S/C

2026-07-22 • via Nuitee
F
Fatima zelene • solo_traveller • mx
10
2026-07-22 • via Nuitee
A
Alejandro • extended_group • mx
7
Pros:

las habitaciones huelen a humedad o a viejo. Al menos las ultimas dos veces que he estado y que me han tocado

Cons:

el hotel y la vegetación

2026-07-22 • via Nuitee
A
Adell Roso • couple • br
9
Atendimento excelente.
Pros:

Tamanho bom, camas confortáveis

Cons:

Falta um pouco de manutenção principalmente no banheiro

2026-07-21 • via Nuitee
J
juan Domingo • solo_traveller • mx
10
Pros:

La alberca solo que no llego nadie para ofrecer alguna bebida o algo

Cons:

Hay muchos mosquitos enel bar donde estan las plantas hay que llevar repelente

2026-07-16 • via Nuitee
J
junming • solo_traveller • mx
10
2026-07-07 • via Nuitee
I
Ivan • extended_group • mx
10
2026-07-06 • via Nuitee
H
Heather • family_with_children • us
9
Pros:

It was pretty and it a good spot

Cons:

In one of the rooms the power went out and we told the staff at the lobby bout it but no one showed up to try and fix it

2026-07-06 • via Nuitee
E
Emilio • couple • mx
9
Confort
Pros:

No desayuné ya que mis tours iniciaron temprano

Cons:

El.baño.me.parecio algo peligroso en la.eegadera.hay tina.y
Estoa.no tenía plástico para bañarse de pie y está muy resbaloso arriesgándose para una caída.

2026-07-06 • via Nuitee
H
Hernández • solo_traveller • mx
10
2026-06-28 • via Nuitee
M
Miriam • solo_traveller • mx
7
Algo que podían resolver.
Cons:

Que no tenía secadora de pelo en la habitación.. y lo tuve que pedir 3 veces en un lapso de 1.20 minutos..

2026-06-27 • via Nuitee
D
Danny Samuel • solo_traveller • gt
10
Excelente
Pros:

La comodidad

2026-06-26 • via Nuitee