Amara Singapore

Thank you to the amazing staff, especially Annwar and Gino, for looking after me and arranging early check in after my 17 hour flight!
This is my fourth time staying at this property and I will continue to come back - great room, good food and great staff!

A busy yet comfortable hotel with a nice ambiance and great service.
I stayed here to attend an event by Google. Although I had already reserved an early check-in, they didn't deliver it. Still, it was acceptable with a comfortable stay.

One of the hotel staff, Keith, was very helpful and friendly in helping me with luggage storage.

They have a great bar in the lobby called Jigger & Pony. Do the reservation first.

Good hotel with amazing staff especially at the concierge Mr Keith helped quick check out and kept my luggage till evening 👍🏼

Very conveniet from the airport. Nice atmosphere. Rooms were clean and tidy. Keith Nor was super helpful, kind and friendly. His service and help were outstanding.

I stayed for two whole weeks. Very comfortable stay. Central with good proximity to nice restaurants coffee shops and bars. Staff were v attentive. Keith at the Concierge particularly good - he looked after myself and the other guests very well. I’d stay again

✨ A Wonderful Stay at Amara Singapore ✨

We had an absolutely wonderful experience staying at Amara Singapore. From the moment we arrived, we were impressed by the beautiful, luxurious and spacious rooms, which provided the perfect combination of comfort, elegance and relaxation.

What truly made our stay special, however, was the warmth and professionalism of the staff. Every team member we interacted with was friendly, welcoming, attentive and genuinely helpful. Their smiles and willingness to go the extra mile made us feel valued and very much at home.

The hotel’s beautiful ambience, comfortable rooms and exceptional hospitality created such a memorable experience for us. It is wonderful to see a hotel where the staff genuinely care about their guests and take pride in providing excellent service.

The breakfast buffet was also fantastic, with a wonderful variety of food and plenty of choices to suit different tastes. It was a lovely way to start each day of our stay.

A heartfelt thank you to the entire team at Amara Singapore for making our stay so enjoyable and memorable. ❤️

A special thank you to Keith, who interacted so beautifully with our little one. Their connection was so sweet that our little one started calling Keith “a friend.” Moments like this truly make a family stay extra special. 🥰

We would happily return and highly recommend Amara Singapore to anyone looking for comfort, luxury, excellent service and genuine hospitality.

Thank you, Amara Singapore, for making our Singapore visit even more special! 🌟❤️

Keith, Idil, Nor, Evan, Andrew are someone give good service

I had a great time at Amara hotel. Mr Keith is very helpful and supportive.

Very cooperative staff. Checkin and ch3ckout Keith was helpful

My stay at Amara Singapore was a lovely experience. Beyond the comfort of the property itself, what truly made the visit memorable was meeting the wonderful people who bring the hotel to life.

Keith, in particular, stood out. His smile, attitude, kindness and unwavering positivity genuinely made my day. He was a beautiful reminder that while a hotel may be made of walls and rooms, it is the people and their service that truly form its heart.

I would also like to acknowledge the lovely lady at the cash counter of the Oriental restaurant on the lobby level—her warmth and infectious kindness left an equally lasting impression.

To the management team: you have some amazing human beings working at Amara, and Keith is a shining representation of the culture you have built. Thank you for reminding us that hospitality is ultimately about people.

Disappointing overall experience despite a very friendly team

The hotel’s location is convenient, the rooms are comfortable, and the staff were consistently friendly, welcoming and helpful. We would especially like to thank Idil, Evan and Toni, as well as the front desk team, for their kindness and professionalism throughout our stay.

Unfortunately, the overall experience fell well below what we expect from a five-star hotel and we would not return.

Breakfast was consistently overcrowded and felt more like a busy cafeteria than a five-star hotel. On one morning, there was only one coffee machine available during peak breakfast hours, resulting in long queues. On another morning, the hot water for tea was only lukewarm.

Room maintenance was also inconsistent. The shower water temperature fluctuated, and the body lotion dispenser in our room was almost empty. We deliberately left it next to the sink so housekeeping would notice and replace it, but it remained there unchanged.
The room was otherwise nice with the toilet separated from the shower area.

Housekeeping was the biggest disappointment. On multiple occasions, we returned to our rooms in the late afternoon (around 4:00 p.m.) after being away since about 10:00 a.m., with the housekeeping light switched on, only to find that one room was still being cleaned or had not yet been serviced. This happened more than once during our stay.

We also noticed debris on the carpet outside our room that remained in exactly the same place throughout our stay. We took photos over several days, suggesting that this area had not been properly vacuumed or cleaned.

None of these issues alone would have significantly affected our stay. However, taken together, they created an experience that consistently fell below the standard we associate with a five-star hotel.

Our impression was that the hotel may simply not have enough housekeeping staff to cope with the number of guests. If that is the case, the dedication of the staff deserves recognition, but the level of service delivered to guests no longer matches what one would reasonably expect from a five-star property.

We stayed at this hotel during our trip to Singapore. Overall, we had a pleasant stay, although there were some communication and service issues that could have been handled more professionally.

Unfortunately, one member of the staff did not meet the high standards we expected from a hotel of this level, which was disappointing.

Thankfully, the situation was completely turned around by the outstanding service provided by Kate, Nor, Evan, and Idil. They were incredibly kind, professional, attentive, and genuinely cared about making our stay as comfortable as possible. They listened to our concerns with empathy, always greeted us with a smile, and went above and beyond to help whenever needed.

They truly made the difference and restored our confidence in the hotel's service. Staff members like them are a real asset, and we are very grateful for everything they did. Thank you, Kate, Nor, Evan, and Idil, you made our stay memorable for all the right reasons.

Had a wonderful stay at Amara Singapore. The hotel is comfortable, clean, and in a perfect location. What really stood out was the service. A special thanks to Keith and Kelson for all their help. They were professional, friendly, and went out of their way to make sure we had everything we needed.

Great hotel / location, easy to walk in to Chinatown and Maxwell, lots of bars / restaurants, we will definitely come back. Special thanks to Keith and Idil for their attention and many tips they provided during our stay.

Amazing and smooth experience at Amara Singapore. Special thanks to Keith and Idil for their amazing hospitality and for welcoming us so well. Will definitely recommend to all of my friends and family when they come to visit Singapore.

I was here as an organiser of a conference for my company. It was a 2-days conference, and a 4days 3nights stay. Location is very strategic and close by to my office. We chose Amara as it is value and quality for money.

The lobby atmosphere is very cosy but also very corporate. The conference rooms were great as well.

The hotel room was cosy. And amenities were well-provided for. The room was exceptionally clean to me. I am very particular about the cleanliness of the hotels that I am staying in, and Amara was exceptional. Room soundproofing id quite gd - barely hear anyone outside the door unless it is children talking to loudly. Otherwise, very quiet.

All in all, a very gd stay for business trips as well for vacation/staycation.

From front desk to the concierge (Keith, Idil, Evan), backend (Sonia, Meiko), banquet (Ethan, Johnny, Joanne), AV/tech (Tamil), everyone have been great.

Thank you everyone!

Very good， a wonderful experience!

Excellent experience from start to finish. Great location, the hotel and room was very clean. Everything was handled professionally, and the quality exceeded my expectations. The service was friendly, efficient, and attentive to detail. I would definitely recommend this to anyone looking for a reliable and high-quality experience. I will certainly be coming back!

Stayed here for wedding prep and post-wedding for the weekend! such warm staff 🥹 great, clean, spacious rooms as well! location was great, very closeby to VivoCity and pretty accessible to everything (: thank you to Idil, Tunn, Keith and Nor for elevating the experience! would definitely come here again

Comfortable, accommodating, and service beyond reproach. Incredible stay at Amara Singapore. We’ll be back again in the near future.